...REGENT UNIVERSITY The Understanding and Practice of ServantLeadership Servant Leadership Research Roundtable – August 2005 Larry C. Spears President & CEO The Greenleaf Center for Servant-Leadership The servant-leader is servant first. It begins with the natural feeling that one wants to serve. Then conscious choice brings one to aspire to lead. The best test is: do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? —Robert K. Greenleaf The mightiest of rivers are first fed by many small trickles of water, and an apt way of conveying my belief that the growing number of individuals and organizations practicing servant-leadership has increased from a trickle to a river. Servant-leadership is also an expanding river, and one which carries with it a deep current of meaning and passion. The servant-leader concept continues to grow in its influence and impact. In fact, we have witnessed an unparalleled explosion of interest and practice of servant-leadership in the past fifteen years. In many ways, it can truly be said that the times are only now beginning to catch up with Robert Greenleaf’s visionary call to servant-leadership. The idea of servant-leadership, now in its fourth decade as a concept bearing that name, continues to create a quiet revolution in workplaces around the world. This article is intended to provide a broad overview of the growing influence this inspiring...
Words: 4875 - Pages: 20
...1993, when the Commission of University Education (CUE) issued, on behalf of the Kenyan Government, a Letter of Interim Authority for the University to start laying the foundation to the development of ANU. ANU made history when it became the first University to seek a charter under the new Act and without an affiliation to an existing University. At the time of commencing operations, private universities in Kenya were few, with most students preferring public universities. However as the years went by, the growing demand for affordable and accessible higher education was higher than the existing supply. This shortfall provided ANU with an extraordinary opportunity for market growth. With a main campus situated in the middle of the great Masaai savannah, the physical foundation of the University was laid on a vast 124 acres – the beginning of the actualization of a dream to establish an expansive Christian University for students in Africa. ANU offers a beautiful campus located next to Nairobi National Park, off Magadi Road near Ongata Rongai Town, just 24km from Nairobi City Center offering a safe, serene environment ideal for studies. With the establishment of a reliable and affordable internet infrastructure in the country, a large untapped market of students seeking distance, part-time and virtual learning emerged. ANU sought to tap into this market by setting up satellite campuses all over the country as well as...
Words: 1794 - Pages: 8
...business/market that they’re in. This causes strong roots and cultural implications on and within the systems which, as the case states, can also be identified as impediments. -New business can come across foreign and a bit of a distraction to well established companies. The “if it’s not broken, don’t fix it” mentality can kick in and there’s a higher tendency to reject any new prospects. -There can also be a lot of complexities within a large organization that make it harder for new ideas to be adopted by the organization. Multiple departments must be able to work in unity. This is harder when there has been a specific way of doing things for a long period of time and systems set in place. -There tends to be an area of comfort with inherent limits that if a new project doesn’t fall within, doesn’t bode well and by one way or another doesn’t come into fruition. -Specifically, IBM did find it difficult to nurture new business for the above reasons and more. They didn’t have a formal plan set for business development, and with the sheer size of IBM and the corporate venture fund financing, ideas weren’t as well thought out or solid for them to catch any traction with upper management. This in turn caused interdepartmental conflict causing new businesses to eventually burn out, and eventually be sold. IBM had been a successfully growing company since 1911, with an international presence in the computer industry. They had deep roots in a specific market and to bring forth a new...
Words: 2045 - Pages: 9
...DeVry University Keller Graduate School of Management Pomona, California The Challenger- Nasa’s Decision MAking Process By Briana Bass Brianacbass@gmail.com Leadership & Organization Behavior MGMT-591-20623 John Poore 2/19/2015 The Challenger- NASA’s Decision Making Process Introduction: I am researching the decision making process that allowed on space shuttle, called the Challenger to go up into space, but was destroyed upon take off. I will analyze the reasons why NASA allowed this aircraft to take off, and the reason why it should not have. I will also research the aftermath and how this huge error could have been avoided. The National Aeronautics and Space Administration was created on October 1, 1958 by the President of the United States and Congress. It was to provide research into the problems of flight within and outside the Earth’s atmosphere. The main reason NASA was invented was due to World War 2. The United States and the Soviet Union were engaged in a cold ward. During this time, space exploration become the one of the highest priority discussions. This became known as the space race. (American Psychological Association, 2011) The United States launched its first Earth satellite on January 31, 1958. It was called Explorer 1. Then the United States started several missions to the moon and other planets in 1950 and the 1960’s. It had 8,000 employees and an annual budget of $100 million. Nasa rapidly grew. They...
Words: 2518 - Pages: 11
...also demonstrated to the world and to ourselves our great strengths as a people. At EDSA we saw courage, determination and strength of purpose; we saw unity and concern for one another; we saw deep faith in God; and even in the grimmest moments, there was some laughter and humor. We were proud of ourselves at EDSA and we expected great changes after our moment of glory. Today, sometime after, we realize that most of our problems as a nation still remain. We may have ousted a dictator, but that was the easy part. The task of building a nation is so much more difficult. Now, with EDSA only an inspiring memory, we are faced with our weaknesses. Self-interest and disregard for the common good rears its ugly head. We are confronted with our lack of discipline and rigor, our colonial mentality, and our emphasis on porma (form). Despite our great display of people's power, now we are passive once more, expecting our leaders to take all responsibility for solving our many problems. The task of building our nation is an awesome one. There is need for economic recovery. There is need to re-establish democratic institutions and to achieve the goals of peace and genuine social justice. Along with these goals, there is a need as well to build ourselves as a people. There is need to change structures and to change people. Building a people means eliminating our weaknesses and developing our strengths; this starts with the analysis, understanding, and appreciation of these strengths...
Words: 6841 - Pages: 28
...Chevrolet: 100 Years of Product Innovation Marketing Strategy Case Analysis Megan Byas November 21, 2014 Advance Marketing Strategy Introduction: Chevrolet It is not uncommon nowadays in our business industry for products and services to be created merely out of competition with an existing product or service. In the historical case of Chevrolet, they were one of the original companies to be created out of competition in 1911 against Ford Motor Company. Ousted by his initially founded company, William Durant made Chevrolet his primary focus in soon creating different vehicle models. The brand named after a top racer, Louis Chevrolet, soon became one of GM’s most popular brands. Before the Great Depression, Chevrolet sold onethird of America’s cars, and positioned itself as cuttingedge, equipping vehicles with innovative technologies and forming joint ventures with other competitors. Chevrolet has over the last 100 years expanded its vehicle portfolio to tailor to numerous consumer markets, and transitioned from an American icon into a worldwide brand known for quality and durability. SWOT Analysis Strengths: company such as Chevrolet with a history of automaking for over a 100 A years logically would have numerous strengths within the company. The company ...
Words: 2076 - Pages: 9
...THEME India enjoys distinct status of being the largest democracy. Biggest middle class and secularism are considered and propagated as the binding forces in a land of diverse culture and ethnicity. Sheer geopolitics combined with the land and mass of the country places India in an advantageous position in the comity of nations. However, the short history of India, as a republic has exposed her “Cloak of Secularism”. The secular political philosophy of India, which sought to achieve unity through diversity, is now faced with challenges of rising communalism and caste-ism heralded by Hindu fundamentalism and socio-economic discrimination of the socially backward sections of society. There are strong movements and simmering aspirations seeking for greater autonomy and even independence. Analyze the socio-ethnic mosaic of India with a view to determine the causes of ethnic sub-nationalism/ conflicts and ascertain the future of these fissiparous tendencies and their impact on the national integration of India. SUB THEME – SEPARATIST MOVEMENTS IN INDIA India has a host of separatist movements fermenting on its outer fringes; from the freedom struggle of Kashmiris in the North West to the Naxal, Naga, Mizoram and Manipur Movements in the North and North eastern parts particularly the ‘Siliguri Corridor’. From the 1980’s onwards, virtually the entire North has been plagued by such activities with a large proportion of religious and ethnic groups in the region forming movements...
Words: 7272 - Pages: 30
...died unexpectedly in 1937. Today McKinsey has over 7,500 consultants in 90 offices across 51 countries. They help solve strategic, organizational, operational and technological problems, for some of the world's largest organizations. Clients include three of the world's five largest companies, two-thirds of the Fortune 1000, governments and other non-profit institutions. McKinsey also performs pro bono engagements for a number of charitable organizations and government agencies worldwide. 'Forbes' estimated the firm's 2005 revenues at $3.8 billion in its list of largest private companies. Company Intent To be the global leader in consulting industry, provide expertise consulting service to the worldwide clients. Company Mission To help the clients make positive, lasting, and substantial improvements in their performance and to build a great firm that is able to attract, develop, excite, and retain exceptional people. Key issue This case discrbed the development process of McKinsey&Compay from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate knowledge among its 3,800 consultants in 69 offices worldwide. Concludes by focusing on three young consultants operating in each dimension of the...
Words: 2526 - Pages: 11
...PREFACE "Damaged culture" and "the sick man of Asia" are just two of the many phrases used to describe the Philippine situation today. Questions such as "what's wrong, what's right with the Filipino?" have set many Filipino minds upon some deep and not-so-deep soul-searching and brainstorming. Is American democracy fit for the Philippines? Is Catholicism brought by Spain partly responsible for the failure of the country to become another economic "tiger" of Asia? The questions have not been answered with finality, although short-term and medium-term responses have been proposed and realized. Many seem to agree, however, that the root of the crisis facing the Filipinos in the past two or three decades is moral in nature. This calls for a long process of social transformation, of value recovery, formation, or transformation as the case may be. Education plays a crucial part in this process, and indeed teachers in both the private and public sectors , since the People Power Revolution of 1986, have responded to this call by introducing reforms in curriculum, content, style, and even mission statements. Such groups and institutions as The Association of Philippine Colleges of Arts and Sciences (APCAS), The Catholic Educational Association of the Philippines (CEAP), not to mention The Department of Education, Culture and Sports (DECS), have produced various programs for value education. The Senate passed a resolution, calling for a task force that would inquire into the "strengths...
Words: 11176 - Pages: 45
...of his organization, and influenced that of his competitors’. He re-invented a system that was working for years. Beane and his assistant concluded that by hiring under-valued players, it was possible to win with less than 40% of the budget of their competitors. They applied analytical, evidence-based, sabermetric approach and thus selected a competitive team. As a result, in the 2001-02 season, the team struck an all-time record with a 20 game-winning streak. Exposing himself and his team to ridicule, how he ignored his detractors and went ahead with his unorthodox strategies to ultimately achieve the winning combination, forms the crux of the book. ❖ Why this book? – The book has been selected to show how good leaders function, that risk-taking, innovation and sometimes even a dramatic overhaul of organizational culture can really bring fruitful results. Leadership Many organisations hold on to tradition and history, and hence find it difficult to adapt to changing times. It takes a...
Words: 3304 - Pages: 14
...theFrumiGroup Great by Choice Notes by Frumi Rachel Barr, MBA, PhD. Authors: Jim Collins and Morten T. Hansen Publisher: Harper Business Copyright year: 2011 ISBN: 978-0-06-212099-1 Authors’ Bios: Jim Collins studies and teaches how great companies endure, specifically – how they grow, how they attain superior performance, and how good companies can become great companies. Having invested nearly a quarter of a century of research into the topic, Jim has authored and co-authored six books that have sold more than ten million copies worldwide. The books include: the classic Built to Last, a fixture on the Business Week bestseller list for more than six years; the international bestseller Good to Great, translated into 35 languages; and How the Mighty Fall, a New York Times bestseller that examines how some great companies destroyed themselves. Morton T. Hansen is a management professor at the University of California, Berkeley (School of Information), and at INSEAD. Formerly a professor at Harvard Business School, Morten holds a PhD. from Stanford Graduate School of Business where he was a Fulbright scholar. He is the author of Collaboration and the winner of the Administrative Science Quarterly Award for exceptional contributions to the field of organization studies. Previously a manager with the Boston Consulting Group, Morten consults and gives talks for companies worldwide. Authors’ Big Thought: Ten years after the worldwide bestseller Good to Great, Jim Collins returns with...
Words: 4078 - Pages: 17
...HRM in India Summary ------------------------------------------------- India is being widely recognised as one of the most exciting emerging economics in the world. Besides becoming a global hub of outsourcing, Indian firms are spreading their wings globally through mergers and acquisitions. During the first four months of 1997, Indian companies have bought 34 foreign companies for about U.S. $11 billion dollars. This impressive development has been due to a growth in inputs (capital and labour) as well as factor productivity. By the year 2020, India is expected to add about 250 million to its labour pool at the rate of about 18 million a year, which is more than the entire labour force of Germany. This so called ‘demographic dividend’ has drawn a new interest in the Human Resource concepts and practices in India. This paper traces notable evidence of economic organisations and managerial ideas from ancient Indian sources with enduring traditions and considers them in the context of contemporary challenges. Intriduction Over many centuries India has absorbed managerial ideas and practices from around the world. Early records of trade, from 4500 B.C. to 300 B.C., not only indicate international economic and political links, but also the ideas of social and public administration. The world’s first management book, titled ‘Arlhãshastra’, written three millennium before Christ, codified many aspects of human resource practices in Ancient India. This treatise presented notions...
Words: 5420 - Pages: 22
...by standardize folder-structure routines and use of indexation. 2 612 Course 612 Live Project 2014-12-11 Table of contents I page number I 1 Introduction 1.1 The purpose of the Live Project 1.2 Project objectives 1.3 The scope of the project 1.4 Introduction to Reach For Change 1.5 Business incubators for social entrepreneurs 3 3 3 3 3 4 2 Methodology 2.1 Pre-study 2.1.1 Meetings with members of R4C 2.2 Data gathering 2.2.1 In-depth interviews 2.2.2 Survey/Questionnaire 2.3 Use of models and theories 6 6 6 6 6 6 6 7 9 8 9 9 9 10 10 11 13 21 21 21 22 22 23 24 3 Analysis 3.1 Analysis Part 1 3.1.1 Input-transformation-output model 3.1.2 Operations 3.1.3 The 4V’s process 3.1.4 Service process 3.1.5 Four-stage model of operations 3.2 Analysis Part 2 3.2.1 Three stages of analysis 3.2.2 Root problems and possible solutions 4 Recommendations and risk analysis 4.1 Recommendations 4.2 Initial solution 4.3 Illustration of time saved a year from...
Words: 6763 - Pages: 28
...Starbucks International Business Student’s name Name of the Institute Contents Executive Summary 3 Introduction 3 SWOT Analysis of Starbucks 4 Starbucks Introduction to International Business 7 Market entry strategies adopted by Starbucks 7 Porter’s 5 forces 8 Challenges and Barriers in International Business 11 Conclusion 13 References 15 Executive Summary Starbucks is one most successful example of transnational companies across the globe with its rich cultural and organizational strength. This paper analyzes Starbucks from an International Business perspective in which the various nitty-gritties of International Business are applied on the company to analyze its core strengths and prospect areas of concerns. The paper starts with an introduction regarding Starbucks, its origin, current standing in terms of stores across the world and a brief history. The SWOT analysis of the company uncovers its major strengths and weakness and prospect areas of threats and opportunities while expanding internationally. The current situation analyses analyzes the prime factors of the current organizational situation, which are of use and which should be looked forward to improve its international perspective. Further the paper discusses its basic market strategies while entering in any foreign market in which is focusses on analyzing the market and culture in depth and the collaborating partner so as to keep a sync with its values. The organizational barriers discusses the various...
Words: 3611 - Pages: 15
...Globalization of Markets: Global Market and its impacts on developing countries – the case of tourism industry in Vietnam Introduction Globalization is more and more concerned by people all around the world. As globalization is inevitable, In fact, globalization is not a new phenomenon in human history. In the academic field, the term “global This paper is aimed at providing Vietnamese marketing personnel a practically good source of analysis and theoretical base to help them survive in the increasingly competitive global market. Discussions of findings 1. Literature review The so-called global market is, in fact, not new in the world history. As examined by Giovanni (1999), global market has developed through 3 stages. The first stage was under the British hegemony which came into existence in the second half of the nineteenth century through the extension of the industrial revolution to long-distance transport and communication. Thirty years after the industrial revolution began; the rapid development of railways and steamships was forming the world into a single interacting economy as never before. The most remote parts of the world began to be linked together by means of communication which had no precedent for regularity, for the capacity to transport vast quantities of goods and numbers of people, and above all, for speed (Hobsbawm, 1979 cited in Giovanni, 1999). With this advanced system of transportation and communication, world trade expanded at unprecedented...
Words: 1658 - Pages: 7
