...1. Executive summary The main purpose of this report is to research and analyse the role that the utilisation of information and communication technology plays in the business affairs of Argos Ltd (Britain’s biggest retailer of home-goods). This report provides the reader with information on such aspects as: • the way that Argos conducts its business • the role that ICT plays in the everyday business affairs of Argos • background information about Argos, its allies and competitors • facts and figures on Argos`s sales, revenues and customers` buying habits After understanding the background and position on the market of Argos, the report evaluates the description of the organisation`s arrangement of operations, by adopting a customer perspective using the `customer perspective framework` while highlighting the role that technology plays within it. The last part of this report is dedicated to the competitive analysis of the organisation, in means of its relative success, by applying the framework of SWOT analysis and Porter`s 5 Forces model. Comparison of the organisation is also carried out by using the examples that are widely used in the sphere of ICT. Suggestions for improvement were given where relevant. Various credible informational resources were used it this report, including academic textbooks and journal articles, research reports and statistical data and numerous online sources. To assess and understand the current trends and developments...
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...The movie “Finding Forrester” does a good job of defining what it means to be an outsider. There are many instances in the film where Jamal is shown to be an outsider by both his friends and his classmates and teachers. Jamal Wallace is a bright young black student from the inner city who is afraid to let his friends know that he is smart. He gets by with average grades but excels in basketball at his inner city school. Jamal and his friends pass the time shooting hoops and making fun of the reclusive man watching them through the window of the apartment above the court. One day, Jamal’s friends dare him to break into the man’s apartment. Afraid of not being liked by his friends, Jamal accepts the dare. After being caught by the man, Jamal leaves the apartment, forgetting to take his backpack with him. When he goes back to retrieve the backpack, an unlikely friendship begins to form. The man, William Forrester, soon starts helping Jamal with his writing. Jamal hides this from his friends. The film demonstrates that we often change our behavior in order to try to fit in, even though the behavior might not be a bad thing. Shortly after befriending Forrester, Jamal’s principal invites Jamal’s mother for a meeting at the school, she has no idea what to expect, fearing Jamal may be in some sort of trouble. She is surprised to learn that Jamal’s above average standardized test scores do not reflect his grades in school. When Jamal is offered a full scholarship to a prestigious...
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...“Finding Forrester” is a pleasant story of friendship between an old man and a young boy. The relation develops between an eccentric novelist William Forrester and Jamal Wallace a young gifted scholar athlete. Jamal Wallace (Rob Brown) was a black sixteen year old boy that lived in the Bronx of New York. Jamal was faced with the normal woes of black males brought up in an underprivileged lifestyle with very little opportunities to leave. Although Jamal had intellectual talent for writing, quite contrary to his stereotyped ghetto friends. After taking an academic test. his high results in the test lead to an offer of a life time. An opportunity to have a fully paid scholarship to one of the most prestigious schools in New York. A fully paid scholarship with an option to play basketball. One day after a dare, through the “The Window” known to by Jamal and his friends, Jamal stumbled into through and found something more then just a house hold with a lonely man. This was Jamal’s first encounter with William Forrest. William was a unique character. He never left the house, living in complete solitude. The furtherest that he would get is sitting on his window ledge to clean the outside glass. Although physiologically trapped in his house. William had accomplishments in his life, he was a renowned author. William helps Jamal with his writing in return that Jamal does not tell anyone that he lives in the neighbourhood. During the time William helps Jamal, his grades improve dramatically...
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...The insight that sparks innovation appears to occur randomly. After all, the iconic shorthand for innovation is a light bulb, implying that ideas come from sudden flashes of inspiration. While such flashes are surely good things, it is hard to depend on them, particularly if you are at a company that needs to introduce a steady stream of innovative ideas. Steve Jobs once said, “It is not the customer’s job to know what they want.” That’s absolutely right. It is yours. And don’t think you don’t have a customer because you work in an internal support function or for a company that provides components or services. Everyone has a customer, whether it is a purchaser, user, or co-worker. "More than 50 years ago Peter Drucker wrote, 'The customer rarely buys what the company thinks it sells him.'" The quest to identify opportunities for innovation starts with pinpointing problems customers can’t adequately solve today. More than 50 years ago Peter Drucker wrote, “The customer rarely buys what the company thinks it sells him. One reason for this is, of course, that nobody pays for a ‘product.’ What is paid for is satisfaction.” Companies think they are selling products and services, but in reality people hire those products and services to get jobs done in their lives. As marketing guru Ted Levitt quipped to his students a generation ago, “People don’t want quarter-inch drills--they want quarter-inch holes.” A problem arises, and the customer looks around and chooses the solution...
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...The American drama film entitled Finding Forrester is directed by an award winning director Gus Van Sant and is written by Mike Rich. It was released in theaters on December 2000 and it garnered mostly positive feedbacks. The two stars of the film was Sean Connery, who played as William Forrester, and Rob Brown, who played as Jamal Wallace. Sean Connery was also the film’s producer. The film was about William Forrester, a reclusive writer, who wrote “The Great Twentieth Century Novel”. This earned him a Pulitzer prize but after gaining fame he shut his world to the public and settle in an apartment in South Bronx, New York. He was befriended by Jamal Wallace, a talented basketball player and an intelligent sixteen year old teenager. Jamal hides his intelligence in writing from his friends because he fears that they might make fun of him and put him out of place. One night, Jamal sneak into the apartment of William. Out of fear he accidentally left his bag in the apartment. Jamal talked to the delivery man of the apartment and showed his knowledge discussing the history of BMW. The delivery man left and his bag was dropped down from the apartment. He finds that the man read his journals and made notes in them. He asked the man to help him in his works, but he was told to write 5000 words on why he should stay out of his home, which Jamal completes and submit to the man. That’s when he started going to the man’s apartment. A...
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...Secondly Jamal’s relationship with Forrester also grew because they were each able to have a voice and were actually able to talk to each other. No one voice would overpower the other voice it was an equal friendship. Though they did still have some tough moments. As I said in my last paragraph Jamal lashed out on Forrester and it ended up helping their friendship and made the movie even more enjoyable. This movie had real emphasis on a new life and starting over. Jamal had to do that exact thing he had to start a new life at a new school. That is difficult for everyone especially when you’re new school is full of white kids and you’re an African American. It was also a new life for Forrester once he got involved with Jamal it really helped...
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...Jazmilette Velasquez May 23, 2011 Comp & Lit “A window is not only a window but it’s the feeling of what you see and what you hope to see that signifies the beginning of what can become with the chances that come your way”. In the movie “Finding Forrester” there are many chances and times were there are bumpy roads that may take you one way or take a way where there is no change for the better. There are moment‘s were others try to prevent others from their success, but it is the way that it is handle that shows were your true destiny lies and this is what occurs to Jamal it is up to him to make the right decision as to where he belongs. The setting of this young man’s life is in a middle class neighborhood in the Bronx were many don’t live up to what life has to offer. It is a neighborhood where others don’t really expect much from them but Jamal prove the contrary he was a very intelligent, bright, and talented young man who had the abilities that many wouldn’t expect from a neighborhood from which he was raise. His talent lied far beyond the basketball court in lied in the love for writing and reading and he truly captivated many with his capabilities. In the movie “Finding Forrester” the meaning of basketball signified many things to me it signify escape, refuge, two separate worlds were life is different this was a sort of world for Jamal were he could bond with his friends and could have a connection between one another...
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...Transformation is an amazing thing that could happen to anyone. Finding Forrester is a movie that was released on December 19, 2000. It is a movie about a young, black teenage boy, named Jamal Wallace. Jamal has the tendency to act unintelligent around his basketball buddies so that they will continue to accept him, even though he has outstanding test scores and is an amazing writer. While on the basketball court, the boys talk about the older man that stands in the window watching them, so they gave him the name “The Window” . Rumor has it that “The Window” has killed someone before. One night, Jamal’s friends dare him to sneak into the “The Window’s” house and steal something out of it, proving that he has actually completed the dare. As Jamal was in the apartment, he accidentally dropped his bag when the man scares him. Jamal has no time to turn around and grab it. He goes back to the apartment a few days later to retrieve the bag, that was sitting outside the door. He open his journal, and “The Window” wrote all over inside. This is where their relationship begins to take a turn for the best. This story goes to show that people are able to transform one another by conflict, places, and simply each other. The effect that people give off to one another is sometimes to an extreme extent. Jamal’s test scores are recognized by an elite private school and he is invited to start attending. Here, he learns that “The Window” is actually a renowned author, William Forrester. Forrester...
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...the famous author William Forrester and not only that but Forrester agrees to help Jamal with his writing as long as he never takes anything out of Forrester’s apartment and as long as he never asks Forrester about himself or his family and friends. This is great for Jamal because around the same time, due to his test scores and basketball skills he is accepted into one of the top private schools in New York. However, at the new school Jamal has a whole new set of problems; not only does he have to deal with sharing the spot light with the school’s star basketball player, but he also has to put up with a teacher who insults him and questions his writing abilities because his writing just seems to be too good. The movie was directed by Gus Van Sant and it received 7.2 stars. However, unlike most modern movies that receive a lot of stars this movie did not star any really famous Hollywood actors, for example, Tom Cruise, Tom Hanks, Denzel Washington, or Adam Sandler and it did not include a lot of special effects. The movie also did not vary its locations that much either; about 75% of the movie took place in the school, Forrester’s apartment, or Jamal’s apartment. In terms of the technical aspects, there was not any shakiness and there were a lot of different types of shots and lighting equipment used in the movie. At one point the director even broke a rule of filmmaking. This is true because at one point he was trying to take a shot of Forrester riding his bike, but he ended...
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...Abstract Review the film, Good Will Hunting (1997) directed by Gus Van Sant. This film portrays how the therapeutic process of two foundational theories of counseling and psychotherapy, Existential and Person-centered, successfully opened a door in a futile young man’s search for meaning in life. Will Hunting (played by Matt Damon), a young genius with a haunting past and a long aberrant relationship with the law. Sean (Robin Williams), a therapist trying to deal with dark tragedies of his own, struggles with Will in identifying his meaning in life, while rediscovering his own, works these therapeutic processes masterfully as he journeys with Will in discovering self-awareness, and the anxieties he experiences from the freedom of responsibility for his lifestyle and destiny (Corey, 2013). Sean, through his congruence and experiences, also helps Will see that it is human nature to strive for phenomenological self-actualization, and that we have the freedom and responsibility to change those perceptions of reality (Corey, 2013) Good Will Hunting: Existential and Person-Centered Theoretical Review Good Will Hunting, which won the Academy Award for Best Picture in 1998, is a film that highlights the benefits of therapy for what Corey (2013) calls the “underlying conflicts that bring people into counseling and therapy,” which are struggling with a “sense of significance” and “purpose in life.” Directed by Gus Van Sant and written by Matt Damon and Ben Affleck, it portrays a...
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... As Good As It Gets is a movie about a pessimistic, homophobic, obsessive-compulsive novelist, Melvin, who forms an ironic friendship with his gay artist neighbor. Melvin also falls in love with a waitress who is also the only one who can tolerate his obsessive compulsiveness and generally hateful attitude towards everyone. The movie follows and focuses on the unlikely pairing of the three, the obsessive-compulsive novelist, the single working mother, and the gay artist, as they set out on a road trip together. As Good As It Gets was a good choice for writing a sociological essay over as it covers many different issues, including healthcare, poverty, sexuality and homosexuality. Sexuality and homosexuality is a big theme in this movie. Homosexuality is described as a person having a sexual desire or preference for a person of the same sex (Ferris & Stein, 2016). In our society, homosexuals are a minority group who face many hardships and prejudices (Ferris & Stein, 2016). One of the main character’s, Simon, is a gay white man. Simon is repeatedly subjected to harassment and derogative comments from his neighbor, Melvin, regarding his sexuality. Simon also faced many hardships growing up as a homosexual and when he left home for college, his father gave him a handful of money and essentially instructed him to not come back. His father’s act of disowning his son because of his sexuality and the prejudices Simon faces because of his sexual orientation demonstrates society’s tendency...
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...Eddie Liu committed the theft to satisfy his selfish needs, but in the process, all parties concerned had to bear the consequences. First, Lee and Li’s reputation was seriously affected in Taiwan and abroad. The firm’s core principles of excellence in quality and client service were jeopardized since Liu used Sandisk’s shares to perpetuate the fraud. Prospective clients might find it difficult to trust the firm and would prefer taking their business elsewhere. Besides losing important clients, Lee and Li would have to make extra effort to restore its tarnished image. Second, apart from the fact that Lee and Li had no insurance to cover the embezzlement, partners in Taiwan shared unlimited liability. Therefore, lawyers like Paul Hsu, C.V Chen and Kwan-Tao Li were more vulnerable in this situation: they faced the possibility of loosing all of their possessions and professional livelihood. Third, Lee and Li could face bankruptcy and might be forced to close down. Consequently, lawyers and staff working at the firm would lose their jobs and would not be able to provide for their families until they found another job. After being informed about the embezzlement, Lee and Li should take corrective decisions and act quickly to ensure that the firm survives. Since news of the fraud hadn’t made the headlines yet, senior partners should first try to handle the situation internally. In this scenario, it is crucial that they are surrounded by highly-trusted people to help bring the...
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...The American drama film entitled Finding Forrester is directed by an award winning director Gus Van Sant and is written by Mike Rich. It was released in theaters on December 2000 and it garnered mostly positive feedbacks. The two stars of the film was Sean Connery, who played as William Forrester, and Rob Brown, who played as Jamal Wallace. Sean Connery was also the film’s producer. The film was about William Forrester, a reclusive writer, who wrote “The Great Twentieth Century Novel”. This earned him a Pulitzer prize but after gaining fame he shut his world to the public and settle in an apartment in South Bronx, New York. He was befriended by Jamal Wallace, a talented basketball player and an intelligent sixteen year old teenager. Jamal hides his intelligence in writing from his friends because he fears that they might make fun of him and put him out of place. One night, Jamal sneak into the apartment of William. Out of fear he accidentally left his bag in the apartment. Jamal talked to the delivery man of the apartment and showed his knowledge discussing the history of BMW. The delivery man left and his bag was dropped down from the apartment. He finds that the man read his journals and made notes in them. He asked the man to help him in his works, but he was told to write 5000 words on why he should stay out of his home, which Jamal completes and submit to the man. That’s when he started going to the man’s apartment. A...
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...To discuss “Good Will Hunting” and the American Dream, we can find three main characters on the movie: Will, Sean, and Lambeau. A janitor at MIT, Will Hunting has a gift for mathematics and chemistry beyond his blue-collar roots, but he struggles to find his identity, living in the world. A math professor, Gerald Lambeau, discovers Will's talent and helps him out of trouble with the law. Sean Maguire, Lambeau’s former roommate at MIT, later comes in as a therapist to Will. He is the only one who can really stand up to Will's intelligence and manages to break the layer of Will’s distrust which he has developed over years of solitude. In addition, they Sean and Will develop a bond beyond friendship. Sean makes Will pursue love in his life by traveling out to California to be with Skylar. Will finally learn how living in the world with liberty and the pursuit of happiness. Sean and Lambeau with different world view decide to help Will. Lambeau engrossed on his Fields Medal which he won, and he absorbed his lucrative teaching position at the top technical college in the world. On the other hand, Sean highlights the happiness. He is teaching psychology, and he is sharing his experiences with college students. This contrasting views illustrate the American Dream from their own past experiences. Specifically, in the scene where Lambeau stands across from Sean at Sean's Office. Lambeau cares his professional reputation, he argues that “[Will] has a gift and with that gift comes ...
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...Mary Annamer C. Dela Cruz I – 1 S 8-12 AM I. Forrester says “do you know what people are most afraid of to what they don’t understand. And when we don’t understand, we turn to our assumptions.” What are some of the assumptions that adults make about Jamal? - Some assumptions that adults make of Jamal are, they think that he is not smart enough to write as well as he does, that a 16 year old black basketball player from the Bronx couldn’t possibly write like he did, they said it was too good. A. What do these assumptions reflect about biases related to race, class, intelligence and honesty? - These assumptions were very stereotypical. That since Jamal was a colored boy from a lower class place who was good at sports that he couldn’t possibly be good at something like writing. B. Have you ever been subject to assumptions about who you are? - I haven’t been subject to assumptions about who I am. C. How does one overcome these assumptions? - I am not completely sure how to overcome these assumptions, but to keep doing what I do, like Jamal, and become a good person, no matter what some may assume. II. How do you describe the relationship between Forrester and Jamal? Are they friends and equals or a teacher and his student? What evidence from the film can you provide to support your opinion? - Both Forrester and Jamal were very interested with writing. Together they talked about different subjects within writing and reading. Forrester happened to be an author...
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