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It Project Implementation Failures
HCS/483 HEALTH CARE INFORMATION SYSTEMS
October 4, 2011
Ms. Mary Anne Moore

It Project Implementation Failures
The purpose of this report is to identify five indications for the Information Technology (IT) project implementation failure of the Memorial Health System. This repost will also describe for each indicator of failure, what could be done differently to avoid or eliminate the effects of the indicators in the future.

DEFICIENCY OF CLARIFICATION If the purpose and objectives for implementing IT into an organization is not made clear and concise then there will be resistance. Meaning if it is not made abundantly clear to leadership and staff (steering team) how the (in the case of Memorial Health System) Computerized physician order entry (CPOE) system will be used to improve healthcare and reduce medical error, the initiative will be doomed from the very start.

TO ABATE OR AVOID THIS POSSIBLE OUTCOME
Ensure that all employees whose jobs will be directly affected by implementation of the CPOE are thoroughly informed of goal, objective, and expectations of what the perspective technological advancement entails.

INADEQUATE CONFIDENCE IN THE PROJECT
One of the major problems implementing the CPOE at the Memorial Health Systems was that physicians did not feel confident that the CPOE would aid them, instead add onto their work load. If physicians that work in a hospital have no confidence that a prospective process will work then again I say; the initiative is in peril of doom.

TO ABATE OR AVOID THIS POSSIBLE OUTCOME
Open communications and accurate training is always the key to dismiss preconceived notions as it pertains to CPOE. In reviewing the case of Memorial Health Systems, the physicians were non-compliant with the implementation of the CPOE because they did not accurately know how to use the

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