...Company Motivational Profile Paper: SOUTHWEST AIRLINES PSY/320 Human Motivation March 05, 2014 Job Redesign and Workplace Rewards Assessment Paper Pacific Gas and Electric Company (PG&E), incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States. There are approximately 20,000 employees who carry out PG&E Company's primary business, the transmission and delivery of energy. The company provides natural gas and electric service to approximately 15 million people throughout a 70,000-square-mile service area in northern and central California. PG&E Company and other utilities in the state are regulated by the California Public Utilities Commission. The CPUC was created by the state Legislature in 1911. The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. (State of California, 2007) Here are some fast facts about PG&E: * Service area stretches from Eureka in the north to Bakersfield in the south, and from the Pacific Ocean in the west to the Sierra Nevada in the east. * More than 141,215 circuit miles of electric lines. * More than 42,141 miles of natural gas...
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...HCS/212 Healthcare Support Services There are many different organizations around the world that are dedicated to helping individuals with specific needs or helping the public as a whole with problems they face or may face in their lives. Some people are fortunate enough to live their whole lives disease free and others that are not so fortunate. The Center for Disease Control and Prevention, also known as the CDC, has a helping hand in assisting a healthy and unhealthy public with disease prevention and training or assistance. The CDC is one of the major operating components of the Department of Health and Human Services. The center for Disease Control and Prevention is an organization that specializes in the detection and prevention of unknown or unfamiliar diseases and illnesses. It is an organization that I chose to research due to its priority, which is our nation’s health. The Center for Disease Control and Prevention helps save people and lives. According to cdc.gov, the mission of the Center for Disease Control and Prevention is to collaborate to create the expertise, information, and tools that people and communities need to protect their health; through health promotion, prevention of disease, injury and disability, and preparedness for new health threats. The Center for Disease Control and Prevention monitors people’s health, which helps them detect and investigate new illnesses or diseases and research and monitor already known illnesses and diseases. Through...
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...will discuss HRM in terms of interviewing and hiring, training, employee development, succession planning, and appraisals. I will also discuss the work environment, employee protection, technologies, and overall HR management-planning and forecasting. Keywords: human resource management, interviewing and hiring, training, employee development, succession planning, appraisals, work environment, employee protection, technologies, overall HR management-planning and forecasting What I Have Learned From Human Resource Class No matter which topic we discuss in our HRM class, they all somehow relate to one objective that Dr. Robert W. Service emphasizes to us all the time: “the organization has the right people in the right positions with the right training and motivation to do tasks effectively and efficiently at the right time” (Service and Loudon, 2010). With this primary HR objective in mind, I realize that HRM plays a very important role in human resource allocation for any company in building the bridges of employee resources to the places where company needs specific type of talent. As a result, companies will have the capability to meet their long-term strategic plans and customers’ requirements by allocating the right staffs with the right skills at the right place. Interviewing and Hiring In my opinion, the purpose of the interviewing to...
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...specific responsibilities of middle managers in enabling my organisation to achieve its goals. There are sections describing the differences between goals & objectives and the different role in relation to Leaders and managers Page 3 Introduction I am the Site Manager for the Princess of Wales Sterile Services department; I have worked in Sterile Services for 27 years and have progressed through nearly every role prior to becoming Manager. My responsibilities are to provide a Sterilization of instrumentation service to firstly Main Theatres within the Princess of Wales Hospital and Neath Port Talbot Hospital and to all NHS services who require re-process of surgical instruments for safe patient use. This role requires me to have knowledge of all aspects of the decontamination re-process of surgical instruments, and be responsible for the maintenance and safe working use of all machinery used in the decontamination process. All Sterilization departments within Wales must have registration with an authorised body for compliance with the Medical Directive as well as ISO9001; ISO13485, registration is subject to annual audits to provide evidence that the department is meeting the organisation...
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...Paper This paper will provide information about three motivational methods I as a manager will apply to my organizational department which must be downsized. This information will include motivational techniques used to implement the change within my department. It will also include theoretical concepts from the textbook, Health Care Management and outside resources to support the theories used. Last the paper will conclude with highlights of the information provided to introduce the change within the organization. I just got an e-mail from my supervisor explaining that my department must be downsized and my job as the manager is to prepare my team for the changes. One of the changes I must address is the motivational techniques which will be used. Human Resources are my department and my goal is to research multiple motivational methods to understand how to lead and implement the changes. After spending many hours searching motivational methods I finally narrowed it down to three. Motivational techniques are used to achieve many goals within the workplace. One of the goals it can achieve is providing opportunities. This technique will provide employee’s with the opportunity to learn and further his or her education while working. If the company decides to downsize the employee will have more qualifications and have an easier time finding future employment. This will help reduce an issue with low self-esteem which is a problem in most health care facilities. Another...
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...Discovering the Right Fit in the Healthcare Industry Lina Robinson ENG 1000 Lorrinda Khan November 14, 2011 Introduction The health care industry is constantly changing at a rapid pace that requires organizations to adapt to the process of newly managed care. The hiring process is vital to an organization’s growth and development, so during the interviewing process, employers should be able to notice if the job is right for a new hire or not. Money, energy and time spent properly hiring, orientating and training a new employee doubles in order to do so. Organizations depend on their existing and new employees’ production and longevity to enhance their mission statement, character and capitol, in order to be successful. “Every organization wants to attract, motivate, and retain the most qualified employees and match them to jobs for which they are best suited” (BLS, 2010-2011). Organizations go through all of these steps to fill positions, but still fail to place the new hire in the right fit that will benefit them as well as the company. To prevent the issue, the hiring department has to understand new hires strengths and where to place them in the organization. It is not an easy task making hiring decisions, but good training (various seminars, coaching and educational literature) can improve organization’s potential skills to hire the right employees and place them in a position that suits their strengths, and in turn...
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...In health care management, those in management positions are responsible for ensuring that the department operates professionally and effectively. The healthcare manager does not solely run the department alone. The manager’s subordinates are the backbone of any organization. The managers are responsible for motivating staff to perform job duties with minimum dysfunctions. Motivating staff is an important factor in improving job performance, keeping employee morale high, and maintaining an effective working environment. Management should adopt motivational methods that will encourage the staff to perform duties at the highest of expectations. The healthcare field is an extremely stressful and highly demanding field. Management should implement motivational methods, including incentive programs, alternative working arrangements, and clear polices regarding to rules and regulations. In an organization, employees share a common working environment; however, the goals, personal responsibilities, and lifestyles, of each employee differ from one to the next. Health care managers should communicate with employees individually and as a group in an attempt to understand the importance of working at their maximum potential. Communication is also important for the manager to understand what issues are preventing employees from performing duties at a maximum potential. “Active support from the management in such activities via resources, time, recognition, a clear vision and guidelines...
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...of the second year Tourism Industry Operations Management deals with the organisation and structure of a fieldtrip. The purpose of this assignment is to get a better understanding and a deeper insight in the task and responsibilities of the service provider, but also to get a better understanding of the customers’ perspective. First of all, the assignment deals with the organisational structure. Therefore, a structure for the organisation needs to be determined and applied. It contains of different jobs and departments which are needed within the organisation. The organisational structure is based on literature and facts and it is explained in detail, why the specific structure is chosen. After determining the structure, the job descriptions are made. By identifying the tasks and responsibilities of the different position, the functions of the management, the support staff and the team are analysed. In the management positions, this assignment will deal with the tasks and responsibilities of the COO (Chief Operating Officer), the support staff deals with the Office and HR Management and the individual teams will be responsible for the head of activities and entertainment as well as operating employees in the different departments. The next step is creating job advertisements based on the job description. The job advertisements for the different positions (COO, Head of activities, Head of entertainment, Office manager) contain of a brief description of the company...
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...Organizational Behavior in Health Care Management Name Institution Date Abstract This paper seeks to look into organizational behavior in health care management and most importantly its impact on health care management and delivery. Organization behavior is crucial in guiding the regulatory activities, the staff activities and the overall culture that directs an organization. Organizational behavior in health care setting is paramount to ensuring patient safety, ethical behavior among the medical practitioners, patient-centered care and effecting change in the facilities which is bound to improve healthcare delivery and patients’ satisfaction. The strategic management of any health care organizations is linked to incorporate effective practices and standards that are obliged to improve health care services delivery and nurture a positive organizational culture to improve the delivery of services and maintain highly qualified and motivated medical personnel that will ensure professionalism and efficiency in the facility. Organizational Behavior in Health Care Management Introduction Organizational behavior refers to the study of personal and group dynamics with relations to relations and interactions within a corporate setting (Borkowski, 2016, p.1). The manner and mode of interactions between individuals and groups of people in an organization affect the way in which an organization...
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...Communication Channels Jessica Gray, Shayma Hashem, Bernita Jones HCS/320 July 18, 2012 Jeanette Godfrey Communication Channels Communication is the transmission of information, ideas, emotions, values, and attitudes. Communication channels are the modes or pathways in which organizations or parties may communicate (Ouellett, 2003). Throughout the health care industry many options are available today to transmit information for communication purposes. Communication channels used today in the health care facilities are e-mail, Internet, intranet websites, advertisement, newsletters, journals, newspapers, mobile phones, fax machines, and face-to-face communication. This paper will be disclosing the various organizations and their modes or methods of communication. St Joseph Mercy Hospital-Oakland St Joseph Mercy Hospital-Oakland (SJMH-O) uses many mediums to communicate both to physicians, employees, and the community. In addition, SJMH-O has a newsletter mailed to employees, physicians, and the community introducing the various services offered for preventative and treatments for chronic illness. The newsletter also introduces new physicians and their specialties and upcoming events (seminars, workshops) to educate the community. The Heart Institute at SJMH-O has earned recognition as one of the best cardiovascular centers in the United States (Michigan Medical Report, 2010). According to the article, “Excellence is the Hallmark of Our Heart Program,” SJMH-O Heart...
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...Organizational Behavior in Health Care Management Name Institution Date Abstract This paper seeks to look into organizational behavior in health care management and most importantly its impact on health care management and delivery. Organization behavior is crucial in guiding the regulatory activities, the staff activities and the overall culture that directs an organization. Organizational behavior in health care setting is paramount to ensuring patient safety, ethical behavior among the medical practitioners, patient-centered care and effecting change in the facilities which is bound to improve healthcare delivery and patients’ satisfaction. The strategic management of any health care organizations is linked to incorporate effective practices and standards that are obliged to improve health care services delivery and nurture a positive organizational culture to improve the delivery of services and maintain highly qualified and motivated medical personnel that will ensure professionalism and efficiency in the facility. Organizational Behavior in Health Care Management Introduction Organizational behavior refers to the study of personal and group dynamics with relations to relations and interactions within a corporate setting (Borkowski, 2016, p.1). The manner and mode of interactions between individuals and groups of people in an organization affect the way in which an organization...
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...Bhagyashree Sood Management of Health services Professor Frank 11/15/2015 Evaluation #2 Managers have a big role to play in the success of a health services organizations. Since managers are the primary people one could reach out for assistance, they have to plan strategically and follow the key concepts and theories which enhances the performances of the organization. Planning and organizing is also a very important aspect in the process of maintaining sustainable relationship between the organizations and the systems external environments (Longest, 422). Strategizing is the basic concept which initializes the different theories that motivates and communicates in the field of health care systems. There are different types of concepts, theories, and leadership motivation that help the organization to stay intact within a working environment. “Planning, in general, is defined as anticipating the future, assessing present information about the organizational direction, programs, and resource deployment” (Longest 424). It is important to focus on planning in any system because it will help with the establishment of important concepts in the future. One such system that follows this pattern is the HSO system, these concepts follow through the other functions in HSO. For example functions such as organizing, staffing, directing, controlling and decision making only comes after the planning process moves ahead. Planning is a very important part of management because it saves...
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...Human Resource Management Roles University of Phoenix AXIA HCS 341 Human Resources in Health Care 07/16/2012 Human Resource Management Roles Many individuals may not realize how vital human resource departments are in various organizations, especially within organizations dealing with the many health care services available today. Human resource departments perform various tasks and duties to assist in maintaining proper function and control of many operations. These functional roles are performed on a daily basis and must be performed to specific and set guidelines, rules, and regulations to be the most pro-active as possible. There are several functional roles of the human resource departments throughout every single organization. These departments are set up to Human resources, when pertaining to health care, can be defined as the different kinds of clinical and non-clinical staff responsible for public and individual health intervention. I feel that the most important of the health system inputs, the performance and the benefits the system can deliver depend largely upon the knowledge, skills and motivation of those individuals responsible for delivering health services. As well as the balance between the human and physical resources, it is also essential to maintain an appropriate mix between the different types of health promoters and caregivers to ensure the system's success. Due to their obvious and important differences, it is vitally important that human...
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...INTRODUCTION This paper develops an overview of international motivation theories and researches initiatives that the Queensland Government implement to retain employees. Moreover, it comprehensively analyses how motivation can directly influence on the improvement of services; increase of work satisfaction, employee loyalty, commitment and performance and modification of ethical behaviour. Finally, personal views are presented providing a wealth of personal experience emphasising the diverse incentive methodology in Queensland Government. Research has shown that one of the factors of business success depend on the effective management of employment performance through motivation. Therefore, it is necessary to understand the interconnection between motivation, incentives and performance. In the last ten years organisational behaviour has become a key topic on strategic business development among managers (Harris & Hartman, 2002ii) to reduce employment absences, low performance, staff turnover and poor customer service. MOTIVATION IN THE PUBLIC SECTOR Motivation is a difficult trend which can be influenced by many internal and external sources and has been theorised by many academics. There are as many philosophies as there are opportunities, therefore success can be achieved through implementation, evaluation and correction of different theories. In early 1990, Perry and Wise proposed the concept of Public Service Motivation (PSM). The writers explain that public servants hold a...
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...will discuss about motivational interviewing (MI) the nurse’s role in helping motivation for change in client with alcohol dependence. For clarity purpose, key terms like MI and alcohol dependence shall be defined. The evidence of effectiveness of MI as a psychosocial intervention for alcohol dependence and policies underpinning the use as well as the strengths and weaknesses and ethical issues. This work will evaluate nurse’s role in providing care and treatment including health education and promotion by helping patients/client’s motivation for change. Through reflection on practise, the writer’s clinical placement practise experiences of working with alcohol dependent clients in the community shall be use for illustration. Name and place will not be mentioned due to patient’s confidentiality (NMC, 2008). In conclusion, recommendations will be made to improve practice. The aim of this work is to critically evaluate the effectiveness of MI as a psychosocial intervention in alcohol dependence. The rational and motivation for choosing to explore this topic is because of a particular interest in substance misuse nursing and experiences from using MI in the care and treatment of alcohol dependent clients. Alcohol dependence represents a major burden to the National Health Service (NHS) and the wider health and social care systems (alcohol concern, 2009, Cabinet Office, 2003). The Department of Health (2004) estimates that nationally, six percent of men and two percent of women...
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