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Organization Case Study Paper for United Health Group
MaryAnn Dennis
Grand Canyon University: NRS-451V
Instructor- Kathy Skromme
October 5th, 2014

Case Study for United Healthcare Organization Availabilities of selected several health care plans exist that people can benefit from in order to meet their budget, preferences and personal needs. It becomes obvious that the health care system plan remains difficult, not consistent and often expensive. In maintaining and improving the health care business, the organization involved will consistently be innovating and evolving in meeting demands of people concerned. In this writing, the United Health care group case study is been discussed, including what it entails, their management resource as well as their network, their nursing view and their ways of satisfying their individuals in care.
Explaining United Healthcare
United Health Group is the largest profit carrier among other organization in the United States of America, and has it’s headquarter in Minnetonka in Minnesota. It remains a more diverse company and was founded in 1977. It remains number 17 among the top 500 companies in the U.S.A, as Fortune magazine explained. Total workforce of the United Health Group approximated to be 150,000 in 50 states of America as well as 20 other countries. They served eighty five million people in the whole universe (UnitedHealth Group, 2013). United health Group provide wide spectrum and vast health services including equipment in two operations of businesses. The number 1 service of the United Health care, is one providing benefiting services to patient consumers as well as employers with various sizes and health coverages and the Optum, providing technology care services as well as data in delivering care including improvements in operations as well as clinical part of the system and health management population (UnitedHealth Group, 2013). This group of organization has been highly dedicated in providing help to individuals worldwide to live healthy through making health care experiences simple and meeting the beneficiary’s health and wellness needs including maintaining and improving therapeutic relationship among the health care providers. (United Health care webpage). The fortune magazine in 2010, 2011 as well as 2012 managed care sector termed the United Health care as the world most admirable health care insurance company and were ranked the number one in the innovation in 2010. The goal of this company remains ensuring that the provision of care system will work well for all the beneficiaries, improving and maintaining positive health care system by making system more affordable, accessible and simple to all. Individuals (United HealthCare, 2010). Network-based health care benefits are the type of services provided by the United Health Care all for all for full spectrum of participants and beneficiaries. Their health benefits market includes individuals, Medicare retirees and beneficiaries, students, national employers and sole proprietorships to multi-site. In promoting care benefits to beneficiaries and retirees of Medicaid, will bring about provision of Medicaid and community programs (United Healthcare, 2010). The revenue of the United Health Group in 2012 was noted to be growth $11.3 billion. There is continuous growth of the company due to their several US as well as Europe mergers and acquisitions within, causing increase revenues as well as members (Keepournhspublic, n. d.).

Management of Resource The goal and mission of the United Healthcare Group remains to provide assistant and help individuals to live a healthy live with accessible, quality and affordable care services. Also they are committed to continuous improvement as well as of quality care delivering through investing $3 billion approximately in process of business improvements, technology and developing research within five years ago. Apart from the reinvestment in technology, research to better serve their beneficiaries, United Healthcare, in commitment, provides also social responsibility of via involving their employees, Gives aids to foundation programs including grants, local communities investments as well as some environmental services and many more (United Healthcare, 2010).
Staffing of Nursing It is well known that nursing remains the largest profession in the health care workforce and has 3 million staff nurses who are working in health care system. For decades now, it was shown by statistics that nationwide demanding for nurses have a dramatic increase because of the aging population high rate in the United States and of course a whole numbers living and aging with chronic and complex medical disorders (UnitedHealthcare, 2013). The health affairs outlined that in 2025; there will be shortage of nurses of about 260,000. This organization has subsidiaries and branches including the highest nurse’s employers. They have 11,000 nurses in 43 states (UnitedHealth Group, 2011). United health Care have the belief and embrace the part of role played by the leaders and managers play in the modernization and designation of the health care system in the U.S.A. Due to this fact, the Centre for Nursing Advancement was therefore in 2005 established with the University of St. Thomas Collaboration, Executive Leadership program was also launched to aid in mentoring the leadership skills aa well as business of professionals in nursing (UnitedHealth Group, 2011). In the attempt of creating a rich –learning culture, this organization promotes nurses in expanding in clinical skills and advance further in education. All to prepare the nurses of today in meeting with demands of today’s health system complexity.

Satisfaction of Individuals in care Patient-Centered Medical Home (PCMH) approach is utilized by the United health care group to provide holistic patient’s care by changing illness-based episodic care with coordinated care, and facilitation of the physicians and patient’s partnership in order to strengthening the physician-patient relationship. They stressed on integration of quality care delivering as well as coordination, and provide preventive services to promote and maintain health (UnitedHealthcare Online, 2011). It was believed by the united healthcare group that the PCMH program remains critical by reducing the cost of medical care as well as improves the Americans quality of health care. PCMH program also provides a simple and organized health care experience, continuity of care and well care transitions, well quality of care at affordable cost, safety of the individuals in care and practice profitability of care practice, increase satisfaction both on the side of the physicians, nurses and patients, and value-based payments for physicians (UnitedHealthcare Online, 2011). UnitedHealthcare also launches the Accountable Care Organization (ACO) was launched by the United healthcare group in partnering with other medical groups where physicians are eligible for incentives based on appropriate care utilization, patient safety, measurements of disease management and prevention. Physicians who are participating were being rewarded as well as measured based on the quality health care provided and its outcome. According to the president and CEO of WestMed, Simeon Schawartz, M.D. ”The whole health care system is becoming very much aligned toward collaboration as well as sharing responsibilities and accountability for patient health. Collaborating with Optum as well as United Healthcare in improving in all ramifications regarding our practice is the another step in our advancement offering the best quality care to the individuals in care, reducing medical costs in total as well as increasing satisfaction of the individuals in care across the region
Summary
UnitedHealthcare group provide positive healthy living by meeting customer’s health and wellness demands through offering access, high quality, affordable care as well as sustaining therapeutic trusting relationship including simplifying health care experience. They also working toward to increase participants and participant’s satisfaction, they improve the care system by making it more efficient, on- going as well as less expensive Being proactive, this organization also understands the need in promoting nurse leaders the more as well as bridging the gap of shortage of nurses through the creation of higher schools of education for nurses. As one of the largest for the organization profits, with billions of income yearly, this Group coupled with its sub division and subsidiaries, still working tremendously toward its growth and improvement in many years to come.

References
Keepournhspublic. (N. d.). UnitedHealth fact sheet - not a clean bill of health. Retrieved from http://www.keepournhspublic.com/pdf/UnitedHealthfactsheet.pdf
UnitedHealth Group. (2013). Fact sheet. Retrieved from http://www.uhc.com/live/uhc_com/Assets/Documents/UHG Fact Sheet.pdf
UnitedHealth Group. (2011). UnitedHealth group, university of St. Thomas launch executive leadership program to help shape tomorrow’s nurse leaders. Retrieved from UnitedHealth Group - UnitedHealth Group, University of St. Thomas Launch Executive Leadership Program to Help Shape Tomorrow’s Nurse Leaders.htm
UnitedHealthcare. (2013). Center for nursing advancement. Retrieved from Center for Nursing Advancement - UnitedHealthcare.htm
UnitedHealth care. (2010). UnitedHealth care national accounts fact sheet. Retrieved from http://www.uniprise.com/about/media/dox/UHCNAFactSheet042710.pdf
UnitedHealthcare Online. (2011). Patient centered medical home. Retrieved from http://www.unitedhealthcareonline.com/b2c/CmaAction.do?channelId=c3e85b43652722 10VgnVCM2000003010b10a____
United Healthcare Services, Inc. (2013). WestMed medical group launches accountable care organization (aco) in collaboration with UnitedHealthcare and Optum. Retrieved from http://www.uhc.com/united_for_reform_resource_center/health_reform_provisions/accou notable

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