My plan is to bring the hospital‘s AR Days back in line. This plan will need cooperation from the Medical Staff, the clinical departments, Health Information Management, Business Office and many others. Before I write my plan, I will need: a List of transactions with dates and maturity; information on our debtors as well as any information we collected on them. My writtenn report will be given to the board of directors. With approval we will have this implemented with four weeks.

This plan will require everyone within the accounts receivable area in the hospital is responsible for making sure that all demographic and billing information is complete as possible. It starts in the registration area. The registration area is generally where every patient begins their journey through the hospitals computer system. It is very important for our employees to take the time to collect as much information as they can from the patient when the patient first presents for service.

For the AR plan to work we will need to work with the Human resource and business office manager to implement a training session for all employees that work in admission especially the employees that work in the evenings. The training session should including education on what questions to ask. What documentation to ask patients for and more. How to make photocopies. After the original training, supplemental online training course should be implemented. Employees will be required to complete online tutorials every 6 months. There also need to be proper documentation of employee compliance and errors. When these situations arise, they need to be addressed with the employee. It is also imperative that we look at or staffing specially though peak period at night. We need to have the correct amount of staffing in place so that nurses are not taking registration information. We need to let our