Helen Ross, Network Technician
Currently concerned with upgrading the schools printing scheme. They have over 50 printers and wants to consolidate them. The network also is experiencing latency due to collision and filled print queues. For this issue I would recommend the use of a Print Server, and RAID. The addition of a print server will allow the school to consolidate to using a smaller amount of printers. Utilizing a print server will allow a centralized location to manage all print jobs. Once the server receives the job, it will then forward the job to the corresponding printer. Helen also mentioned there was a significant amount of collisions being detected within the network. Each device will be mapped to an assigned printer within its quadrant. However, when its time to print instead of the message going directly to its assigned printer, the printer server will receive the request. Then it will make sure there aren’t any other request or jobs waiting before new job prints. Using a print server will greatly reduce the amount of congestion on the network and will also allow your organization to consolidate from 50 computers to just a few. John Fischer, HVAC Tech,
Laptop is operating at 10mbps either hard-wired or wireless. John was advised that it is a network issue as he was able to rule out the network card when he contacted the HVAC Tech Support Team. In order for him to be able to monitor the HVAC equipment he will need to have a connection to the LAN with at least 100mbps. In order to do this will have to upgrade his cabling as well as add a wireless access point within his workspace. I recommend upgrading his existing wiring from 10BASE-T Ethernet cabling to 100BASE-T CAT5 Ethernet cabling. Along with upgrading his wiring throughout his office, would also like to install wireless (rf) access points. Having an access point within his office will allow him to move freely without having to worry about unplugging and plugging into a RJ45 data port every time. While doing system QA checks, John will be able to do in just about any location while, he will be optimized to handle the load, he will also be able to work from the web as he will have access to a host-based application. This application will allow him the ability to access his reports or run system diagnostics from the web. So with the upgrade and the addition of wireless access, John should be able to complete his tasks without any issues regarding the network.
Selena Daniels, Principal, Female
Expressed there are 23 classrooms without any connection to the schools LAN. Along with no connection, there are 7 out of the 30 classrooms on this wing that have a connection. However that connection is slow. For this situation I would like to first address the fact that there are 23 classrooms without a LAN Connection. In this wing I would like to run Cat5 100BASE-T cabling, terminating at RJ45 data jacks. With connecting all 30 workstations to the network I would install a 24-port switch, and an 8-port hub. With the 7 workstations that were already connected, the user experienced latency. I believe that was mainly due to the fact of the Bus Topology that was used to connect those pcs. The addition of the remaining 23 workstations will change the topology in a whole. With changing the topology the pcs will communicate differently.

Alfred Wingfield, IT Director, Male
Wants to increase network performance to its full potential. Mr. Wingfiled also wants to utilize their VoIP phone system. At the present time they are unable to use it due to speed. This is where it becomes somewhat interesting. Being that there is definitely a need to increase performance and network speed, I would start with the backbone. I would upgrade the existing cabling for fiber 1000Base-F. The fiber will connect the two wings to a domain controller using RAID.