...Accompany PROJECT MANAGEMENT: Achieving Competitive Advantage By Jeffrey K. Pinto CHAPTER FIVE PROJECT PROFILE — Airbus A380: Plane of the Future or Enormous White Elephant? Introduction 5.1 CONCEPTUAL DEVELOPMENT The Statement of Work 5.2 THE SCOPE STATEMENT The Work Breakdown Structure Purpose of the Work Breakdown Structure The Organization Breakdown Structure The Responsibility Assignment Matrix 5.3 WORK AUTHORIZATION 5.4 SCOPE REPORTING Project Management Research in Brief: IT Project Failure – Burying Our Heads in the Sand 5.5 CONTROL SYSTEMS Configuration Management 5.6 PROJECT CLOSEOUT Summary Key Terms Discussion Questions Problems Case Study 5.1: Calcutta’s Metro Case Study 5.2: Project Management at Dotcom.com Cas Study 5.3: Runaway Scope – The Bradley Fighting Vehicle Internet Exercises MSProject Exercises Integrated Project – Developing the Work Breakdown Structure Bibliography TRANSPARENCIES 5.1 ELEMENTS IN PROJECT SCOPE MANAGEMENT 1. Conceptual Development - Problem statement - Information gathering - Constraints - Alternative analysis - Project objectives - Statement of Work (SOW) 2. Scope Statement - Goal criteria - Management plan - Work Breakdown Structure (WBS) - Scope baseline - Responsibility Assignment Matrix (RAM) 3. Work Authorization - Contractual requirements - Valid consideration - Contracted terms 5.1 ELEMENTS IN PROJECT SCOPE MANAGEMENT...
Words: 3495 - Pages: 14
...- agree precise specification (terms of reference) for the project Often called the project 'terms of reference', the project specification should be an accurate description of what the project aims to achieve, and the criteria and flexibilities involved, its parameters, scope, range, outputs, sources, participants, budgets and timescales (beware - see note below about planning timescales). Typically and prior to the project's formal establishment the project 'terms of reference' are produced or at least drafted at a fundamental level by a 'project sponsor', or 'executive in charge' (of the project). Often such an initial top-level general project description (a 'business case' basically) is required for the project to be justified, approved, and funded at a corporate level, prior to the commencement of detailed project planning. The project manager, typically appointed by the 'project sponsor' or the 'executive in charge', may be involved to varying degrees in the drafting of the initial corporate project description or business case. It is not unusual for a project manager to first be unofficially appointed to the project management role, pending corporate approval of the project itself and the formal appointment of the project manager. The project sponsor is usually a more senior manager or executive than the project manager, although not necessarily the 'boss' or senior up-line manager to which the project manager normally reports. All substantial projects generally require...
Words: 727 - Pages: 3
...IT Service Specification For EuroNetBank IT Service Specification (Version) 1.0 Prepared by #MY NAME# ENB IT Division #HAND IN DATE# Revision History Name | Date | Reason For Changes | Version Number | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Contents 1. Introduction 4 Purpose 4 Document Conventions 4 Stakeholders 4 Project Scope 4 References 4 2. Overall Description 5 IT Service Specification 5 Product Features 5 Use Case Diagram 5 Bank Account Management System 6 Use Case: Create new Bank Account 6 Use Case: Transaction 7 Use Case: Generate monthly statement: 7 Credit Card Management System 8 Use Case: Make an application: 8 Use Case: Activate credit card: 8 Use Case: Generate monthly statement: 9 Use Case: Maintain customer personal information: 9 Use Case: Check transaction and statement information: 10 Operating Environment 10 Design and Implementation Constraints 10 User Documentation 10 Assumptions and Dependencies 11 3. System Features 12 4. External Interface Requirements 16 User Interfaces 16 Hardware Interfaces 16 Software Interfaces 16 Communications...
Words: 4114 - Pages: 17
...Treatment Plan Rating Feature Specification Families First V1 Table of Contents Table of Contents Stakeholders / Team Document History Approval Form A. Introduction Purpose Referenced Documents Requirements Issues B. Group Purpose and Objective Business Process / Need or Background Information Specification 1.1. Treatment Plan Goal Rating Module C. Ad Hoc Reporting Reporting Examples Data Dictionary D. Customer Communication E. Traceability Requirements to Specification Stakeholders / Team The following people are stakeholders or part of the team. Stakeholder Function Christy Winters Director of CQI for Families First Steve Walton Information Systems Coordinator Brent Blane Project Manager, QSI Doug King Business Analyst, QSI Document History Version Release Date Author, Reviewers Release Notes V1 Author: Doug King Reviewers: BA Team Approval Form Treatment Plan Rating Feature Specification Families First Project Information Client Families First Project Families First Version V1 Families First Qualifacts Systems Inc. 200 2nd Avenue South Nashville, TN 37201 By: By: Printed: Printed: Title: Title: Date: Date: Introduction Purpose This document details the business requirements and functional specifications for the following Feature. Group Description ECR Adding the treatment plan goal...
Words: 865 - Pages: 4
...Concordion 1. Who (company or individual) developed the tool? What is the cost to the tool user? How do you acquire it? Concordion was developed by David Peterson, an agile consultant from London, UK. While working at Easynet in 2006, the idea was formed with testers and developers Nat Pryce and Steve Freeman. Concordion was then later ported and improved upon by several developers, specifically Nigel Charman, the designer of the Concordion Extensions API. The Concordion tool is available for free at concordion.org/Download.html. 2. What testing purpose does the tool serve? (i.e., what problem does it attempt to solve? How does it improve productivity?) Concordion is an open source tool that is used for the automation of Specification by Example. Using simple HTML, developers can create concrete examples in any specifications with certain commands. This allows for Concordion to check the examples against a real-life system. The specifications allow for complete cover of any behavior important to a customer. Based on this, specifications can be used as unit tests. Concordion specifications are also clear and readable so they can also serve as system documentation. This means a project’s specifications can be easy to understand for the development team, as well as anyone outside it. This would ultimately allow for a better maintenance of software quality as the software can be reviewed as a group effort. 5. What do you need to do in order to use the tool? There...
Words: 1393 - Pages: 6
...IT 510 Final Project Guidelines and Rubric Overview The final project for this course is the creation of a System Proposal Document. In any modern enterprise, it is crucial that all of the different stakeholders, users, inputs, and outputs that relate to the business’s IT systems coalesce in a logical and cohesive way for the systems to be effective. As a member of an IT team, your overarching goal is to ensure that the IT systems ultimately do what the business needs them to do. In this course, you have learned about the key principles and practices underlying the analysis, design, implementation, and management of IT systems. In this final project, you will apply this knowledge by creating a systems proposal document. The project is divided into four milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Module Two, Module Four, Module Six, and Module Eight. The final submission will occur in Module Nine. In this assignment, you will demonstrate your mastery of the following course outcomes: Assess the relationship of systems analysis, design, implementation, and development processes as they relate to the management of information technology systems Communicate the paradigms, processes, and activities of systems development to diverse audiences Apply structure and object oriented analysis modeling techniques to analyze, design, and...
Words: 2901 - Pages: 12
...GCE Specification Edexcel Advanced Subsidiary GCE in Applied Information and Communication Technology (ICT) (Single Award: 8751)/(Double Award: 8752) Edexcel Advanced GCE in Applied Information and Communication Technology (ICT) (Single Award: 9751)/(Double Award: 9752) Edexcel Advanced GCE with Advanced Subsidiary (Additional) in Applied Information and Communication Technology (ICT) (9753) Issue 4 September 2010 Edexcel, a Pearson company, is the UK’s largest awarding body, offering academic and vocational qualifications and testing to more than 25,000 schools, colleges, employers and other places of learning in the UK and in over 100 countries worldwide. Qualifications include GCSE, AS and A Level, NVQ and our BTEC suite of vocational qualifications from entry level to BTEC Higher National Diplomas, recognised by employers and higher education institutions worldwide. We deliver 9.4 million exam scripts each year, with more than 90% of exam papers marked onscreen annually. As part of Pearson, Edexcel continues to invest in cutting-edge technology that has revolutionised the examinations and assessment system. This includes the ability to provide detailed performance data to teachers and students which helps to raise attainment. This specification is Issue 4. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com Acknowledgements This specification...
Words: 87578 - Pages: 351
...The DMAIC Improvement Process DMAIC refers to a data-driven improvement cycle used for improving, optimising and stabilising business processes and designs. The DMAIC improvement cycle is the core process used to drive Six Sigma projects. DMAIC is not exclusive to Six Sigma and can be used as the framework for other improvement applications. DMAIC is an abbreviation of the five improvement steps: Define, Measure, Analyze, Improve and Control. All of the DMAIC process steps are required and always proceed in this order: Define : Project charter Write down what you currently know. Seek to clarify facts, set objectives and form the project team. Define the following: * A problem statement * The customer(s) * Critical to Quality (CTQs) — what are the critical process outputs? * The target process and other related business processes * Project targets * Project boundaries * A project charter is often created and agreed during the Define step. Measure This is the data collection step. The team decides on what should be measured and how to measure it. This forms a data collection plan. It is usual for teams to invest a lot of effort into assessing the suitability of the proposed measurement systems. Good data is at the heart of the DMAIC process: * Define the process critical Xs (inputs) and Ys (outputs). * Define the measurement plan. * Test the measurement system. * Collect the data. * A Measurement System Analysis (gauge study) is performed at this...
Words: 1951 - Pages: 8
...Analysis A Product Design Project for the new Lumia Century Jaqui Melton Business 6110 Professor Gary Sample December 20, 2013 Nokia Product Design Analysis 2 Abstract Having been made project manager for the design of Nokia’s new cell phone, the Lumia Century, the purpose of this report is to provide management with an anticipated project schedule and calculated project duration. In doing this, a project network has been created; and the slack times, not along the critical path were identified. Additionally, the impact of two possible changes was investigated and evaluations were made regarding whether or not the changes would be in Nokia’s best interest to pursue. Utilizing the work breakdown structure provided by supervisors this product design project develops the plan for ensuring the successful and timely launch of our highly anticipated new cell phone. Keywords: [telecommunications, network planning, critical path, supplier integration] Nokia Product Design Analysis 3 As a leader in mobile communications, Nokia has made its mark on the global ecosystem by enabling mobility through its different businesses. Our Nokia Solutions Network creates innovative mobile products and telecommunication infrastructures for people around the world. In regards to our cellular services, we believe that Windows phone and the broader Windows platform offer unique and compelling experiences that make Nokia Lumia Smartphones standout. As project manager of our new global...
Words: 3038 - Pages: 13
...Project Management and Analysis (MBA 721) Group Assignment I. Case Analysis (Group 7) Case 07: Lavasoft.com Lavasoft Company, a web site development firm, is developing new site software for one of its corporate clients. The project starts out well. Lavasoft staffers meet frequently with client representatives to produce a document of clearly stated client needs and requirements. There is no question about what the client needs; however, members of the Lavasoft development team disagree about the kind of system that would best satisfy these needs. The project manager, Mary West, is concerned about the time this project will take. She feels that the kind of system that would best satisfy the user needs is more or less obvious, and she asks a few people on the team to help her create some bullet points and general flowcharts to address the requirements. She also creates a project schedule. She then presents the charts and schedule to the rest of the development team and says that anyone is free to question her about them. Some people are concerned that the approach as stated by the bullet points and the high-level charts are too vague. Mary assures them that the vagueness will be worked out as details of the system are defined. A team of designers is selected to perform the detailed design and development work. To speed up decision making and reduce outside interference, the team’s size is kept small and relatively isolated from other development teams in the company. Daily the...
Words: 1760 - Pages: 8
...buttons, image maps, • Begin Design (Interface, hypertext.) Navigation, Graphics, Text Textual content should be Treatment) designed for accessibility and readability. Depending on the kind • Draft Flowcharts and of project, text may also need to be Storyboards printable and changeable. Detailing what it takes to do it right, During design it is also important to • Review and make any necessary revisions to designs, etc. this article describes some basic consider technology issues, such as: design principles, delineates the • Define and Build Rapid bandwidth, throughput, system phases of development, Prototype(s) requirements, etc. demonstrates appropriate analysis • Conduct Test of Rapid and defines some basic multimedia Development Prototype(s) with typical end terms. Here are the activities involved users during each phase of multimedia As the line between disk and webbased projects continue to blur, it becomes easier to communicate effectively using either or both. Capture and hold attention with multimedia. Combine audio, video and animated graphics with the written word, to deliver interesting, entertaining and compelling messages. Design Interactive design is probably the most exciting feature of multimedia projects. And though it’s nice for multimedia to be aesthetically pleasing and entertaining, visual elements ought to be more than "eye-candy". It’s imperative to use images and layout to help guide the user’s eyes to what’s...
Words: 1458 - Pages: 6
...Create a Organization: Huffman Trucking Locations: All Hub Locations Requester: Keneth Colbert, Director of HR Description of Request: Development an installation of a benefits election system to support the tracking and reporting of employee (union and non-union) benefits. Background of Request: Memo to Graham Grove, 3/22/04 , on Health Insurance Benefits. This memo is located on the Huffman Trucking Intranet site under Human Resources - Communications tab. Expected Results/Impact when completed: Creation of a project plan in Microsoft Project that will be used to manage, track and report the progress of this software development to the management team. Facts About Huffman Trucking Huffman's primary customers include: • U.S. Government • Automotive parts suppliers to major manufacturers • Electronic consumer products • Raw materials (polymer) for manufacturers of plastic products • Any customer requiring special accommodations, such as wine, computers, munitions, etc. Huffman has facilities in: • Cleveland, OH • Los Angeles, CA • St. Louis, MO • Bayonne, NJ Huffman employs: • 925 drivers • 425 support personnel Huffman owns and operates: • 800 road tractors • 2,100 45' trailers • 260 "roll-on/roll-off" units SR-ht-001: Create a Benefits Election System Define Problem 5 days Analyze Situation 15 days Design Solution 10 days Implement Design 20 days Support Product 10 days Define Problem - Understand Organizational...
Words: 1123 - Pages: 5
...the SDLC. planning- fundamental process of understanding why an information system should be built and determining how the project team will go about building it analysis- answers the questions of who will use the system, what it will do, and where and when it will be used design- decides how the system will operate, in terms of the hardware, software, and network infrastructure implementation- the system is actually built 3. Describe the principal steps in the...
Words: 933 - Pages: 4
...ABSTRACT This report presents a proposal for an Online voting system for Imo State University.”ONLINE VOTING SYSTEM” is a voting technique which contains rules for valid voting and how votes are counted and aggregated to yield a final result. Voting involves counting which means it’s algorithmic in nature. This is an important area for development because the opinions of the students are pivotal to the future of the university, and such a system can increase awareness of important matters. However, it is still questionable whether elections could be conducted online due to the high level of concern over security and even accessibility of internet and other IT infrastructures. The aim of this project is to develop an interactive voting system with which users can participate using internet enabled computers. Online voting would be more convenient, relatively secure and utilize fewer resources. This project will be useful in two ways. It will provide an easier system for the school Student Union Government (S.U.G) than the traditional voting system and it will also help me improve my experience and knowledge of web technologies. HTML, My SQL and Java Programming Language will be used to create the Online Voting System. Project Functions and Goals • User login system and secure administrator login system. • User registration system into the database. • The polling or voting interface proper. • Add/delete polls under administration privilege. • E-mail system may be implemented...
Words: 2331 - Pages: 10
...Projects should be more than just tactical or operational to take advantage of business opportunities. Important measures of project success such as building market share, extending product lines, increasing revenue, satisfying customers, and building for the future, to enable the projects to have an active element in the implementation of a company's strategic intent, achieve better results, and increase the company's competitive advantage or value should be included. Project success should be measured on more than the ‘triple constraint’ criteria of schedule, budget and specification. Shenhar developed four Success Dimensions that measure project success over time. These measures include "Efficiency”, which is measured immediately after project completion, it measures whether the project was completed on time and within budget. "Impact on the Customer", This is measured within a year of project completion, It measures if specifications were met and if customer satisfaction and quality was met. "Impact on the Business”, Is measured a year or two after project completion, it measures if the project efforts resulted in increasing revenue and profits, creating positive ROI and ROE. Lastly "Building for the future", which is measured in five year's time, it measures if the project created infrastructure, new core competencies, new market opportunities, or extend product lines. Project Strategy is essential to achieving better results and increasing the value obtained from a...
Words: 751 - Pages: 4
