...Running Head: OB in Action: Google’s “Three-Thirds” HR Team BUS311: M5A1 Case Analysis: OB in Action: Google’s “Three-Thirds” HR Team BUS 311: Organizational Behavior Summary Google, the first popular search engine in world was founded in 1995 by Larry Page and Sergey Brin. They created this search engine so that users can find any website or document on the web based on keyword or exact searches. Google provides free services for their users. Introduction What is a team? A team is defined as a group of people with a full set of complementary skills required to complete a task, job, or project. Teams members (1) operate with a high degree of interdependence, (2) share authority and responsibilities for self-management, (3) are accountable for the collective performance, and (4) work toward a common goal and shared rewards(s). Team becomes more than just a collection of people when a strong sense of mutual commitment creates synergy, thus generating performance greater than the sum of the performance of its individual members (Business Dictionary.com, 2014). It is equally important for us to know that a team is a small number of people with complementary skills who are committed to a common purpose, performing goals, and approach for which they hold themselves mutually accountable (Kreitner & Kinicki, 2013, p. 300). Similarly, an excerpt by Franklin Covey “4 Disciplines of Execution” is of the view that the four discipline of...
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...as a guide, what needs to be done to turn Google’s HR group into a true team? In order for Google’s HR group to be a true team, it needs all members of the group to work together. The group “develops its own purpose or mission. Problem solving becomes a way of life not a part time activity.” A team is more effective when they work together as a whole rather than individually. Members need to realize that everything becomes a shared group effort. Accountability shifts from strictly individual to individual and collective. It’s now a group rather than individually, workload is shared and leadership is shared. According to table 11-1, “effectiveness is measured by the group’s collective outcomes and products” (Kreitner & Kinicki, 2013, p. 301). 2. Should Google’s HR team members have been instructed ahead of time in the teamwork competencies in Table 11–3? Explain how it should have been done. I think Google’s HR team members should have been instructed ahead of time in the teamwork competencies. People are more successful when they know what is expected of them beforehand. According to table 11-3, you need to develop strong team competencies. This includes: orienting team to problem-solving situation, organizing and managing team performance, promoting a positive team environment, facilitating and managing task conflict and appropriately promoting defense of preferences when supported by logic based arguments. Real teamwork requires a concerted collective effort. Requiring...
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...1. Using table 11-1 as a guide, what needs to be done to turn Google’s HR group into a true team? Successful teams take on a life of their own. It is important for managers to have realistic expectations when it comes to teams. Additionally managers need to be proactive in helping to make teams effective. In order for the HR group at Google to become a true team the members of the group have to work together in cohesion. Members of the group need to realize everything becomes a shared activity. Leadership is shared; accountability is no longer for individuals, but for the team as a whole. If one person in the team fails, the whole team fails. It is no longer an individual activity. This concept goes hand in hand with effectiveness of the team: the team is effective as a whole, not singularly. Also important for true teams is to create their own mission or purpose. With true teams problem solving becomes an important function. Problem solving is no longer done on a as needed basis, it is done every day to help keep the team running effectively. 2. Should Google’s HR team members have been instructed ahead of time in the teamwork competencies in table 11-3? Explain how it should have been done I believe Google’s HR team members should have been instructed ahead of time about the teamwork competencies. Effective work teams have a greater chance of success if they are nurtured and facilitated by the organization [ (Kreitner & Kinicki, 2013, p. 304) ]. People are most effective...
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...SIEMENS BUILDS A STRATEGY-ORIENTATED HR SYSTEM 1) Based on the information in this case, provide examples for Siemens of at least four strategically required organizational outcomes, and four required workforce competencies and behaviors. • Organizational outcomes are the results that follow from a preceding set of events and activities. In the application case, Siemens wants the following results, among others: A) Develop high-tech products and services, which also have to be very innovative and valuable B) Be a “learning company”, which means that employees have to be able to learn on a continuing basis C) A culture of team work to take advantage of all the potential of the employees D) Mutual respect and social roles in the employees to help creating a climate of transparency, fairness and diversity • Workforce competencies and behaviors the company needs to achieve its strategic aims: A) Diversified workforce and cross-cultural experience to cope with globalization B) Teamwork skills C) Learning environment so the employees are open to learn new things on a daily basis D) Respect, openness and social skills 2) Identify at least four strategically relevant HR policies and activities that Siemens has instituted in order to help human resource management contribute to achieving Siemens’ strategic goals. A) Training and development activities to help employees learn on a continuing basis. It consists on a system of combined classroom and hands-on apprenticeship...
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...IRHR: Teamwork & Teambuilding (c3131618) Nilesh s/o Ganesh Team/group roles and purposes varies between different organizations. An example is SRO which ran focus groups to learn more of employees perceptions. From these focus groups the CEO wanted to uncover the root cause of employees unhappiness which resulted in poor performance. This shone light to the fact that employees were not satisfied with the way their manager ran things. Firstly the staff were not aware of what was going on in the company. They never heard of news of people getting promoted due to the lack of transparency in the company which eventually led to low motivation. After implementing the intranet promotion announcement system and having award ceremonies, staff became more aware of these promotions and realize that it was possible to achieve their intrinsic and extrinsic goals. This in turn resulted in an improvement in the organizations performance as staff began to work harder. Like SRO, focus groups were set up at Deloiite as well but with a different agenda. They were organized to learn from the culturally diverse workforce in the company so as to set up an initiative to attract and retain talented employees. In another case, the company Datacom learnt that the level of engagement from workers varied between teams. Even though members of the team were happy, their performance levels still weren't up to standard. Teams who were happy with their work environment and were well engaged...
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...Lisette Moreno- Rosado Module 4 Case Study Google’s “Three-Thirds” HR Team 1) Using Table 11-1, in order to turn Google’s HR group into a true team, : a. Leadership must become a shared activity b. Accountability must shift from strictly individual to both individual and collective c. The group must develop its own purpose or mission d. Problem solving must become a way of life, not a part-time activity. e. Effectiveness must be measured by the group’s collective outcome and product. (Organizational Behavior, Kreitner/Kinicki, 2013, p301) Google’s HR Team is divided into three Subgroups. According to JR Katzenback and DK Smith (The Wisdom of Teams: Creating the High Performance Organization), Large groups of people cannot develop the common purpose, goals, approach and mutual accountability of a real team. Real teams have small numbers of people with complementary skills who are committed to a common purpose, goals and approach for which they hold themselves accountable. In Google’s “three Thirds” HR Team, each group has a specific skill and function therefore, each group has a common purpose and performance goals. 2) I believe Google’s HR team members should have been instructed ahead of time in the team work competencies. In order for a work team to be effective, it requires a team friendly organization. The team’s purpose should be in concert with the organizations strategy (Organizational Behavior, Kreitner/Kinicki...
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...unit, often with little or no supervision, to carry out organizational functions. Teamwork The process of people actively working together to accomplish common goals Group Versus Team Team Designated strong leader Individual accountability Same purpose as organization Individual work products Runs efficient meetings Effectiveness by effect on business Delegates work to individuals. Group Rotates leadership Accountable to each other Specific team vision Collective work products Participative meetings Effectiveness by collective work Shares work TYPES OF TEAMS 1.FORMAL TEAM A team created by the organization as part of the formal organization structure. Teams that are officially recognized and supported by the organization for specific purposes. May appear on the organization chart. A functional team is a formally designated work team with a manager or team leader. Three common types of formal team. Horizontal team Vertical team Special purpose team 1.1 Vertical team A team composed of a manager and his or her subordinates in the organization’s formal chain of command. Also called functional team or command team Example: Accounting department, HR department Production department 1.2HORIZONAL TEAM A formal team composed...
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...you this has two vital implications: 1. You will be working in and perhaps managing teams. 2. The ability to work in and lead teams is valuable to your employer and important to your career. Fortunately coursework focusing on team training can enhance students’ teamwork knowledge and skills. ■ 3 2 teamwork A national s Cisco Systems has grown, the computer networking giant has stayed nimble by delegat- LEARNING OBJECTIVES After studying Chapter 12, you should be able to LO1 Discuss how teams can contribute to an organization’s effectiveness. LO2 Distinguish the new team environment from that of traditional work groups. LO3 Summarize how groups become teams. LO4 Explain why groups sometimes fail. LO5 Describe how to build an effective team. LO6 List methods for managing a team’s relationships with other teams. LO7 Give examples of ways to manage conflict. ing work to teams whose membership crosses functional, departmental, and lines.1 Sometimes—as in Cisco’s case—teams “work,” but sometimes they don’t. The goal of this chapter is to help make sure that your management and work teams succeed rather than fail. Almost all companies now use teams to produce goods and services, CHAPTER 12 | Teamwork 279 LO1 Discuss how teams can contribute to an organization’s effectiveness THE CONTRIBUTIONS OF TEAMS Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as a building block for organization...
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...Management 317: Organizational Behavior Spring Semester, 2012: 12:40-2:00 p.m. Tuesday & Thursday Professor: Dr. Kathi Lovelace Office/Email: Florence Moore 310A, kathi.lovelace@menlo.edu, (650) 543-3848 Office Hours: Tuesdays & Thursdays: 10:45-12:45 p.m., and by appointment. From March 1 to April 19: Thursdays 5:00-5:50 p.m. Required Texts/Materials: 1. Robbins, S. & Judge, T. (2012). Essentials of Organizational Behavior (11th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. 3. MyManagementLab: This is an additional online resource that goes with our textbook. More information will be provided the first week of class (e.g., how to register, how we will use it). 2. Readings, case studies and other class materials will be posted on our Moodle http://menlo.mrooms3.net and Menlo Library http://apps.menlo.edu/library/courses/reserves.php sites. Please log-in the first week of class to ensure you can access our sites. Course Description and Approach: Organizational Behavior (OB) “is a field of study that investigates the impact that individuals, groups and structure have on behavior in organizations” (Robbins & Judge, 2012; pg.2). Topics include perceptions, personality, team dynamics, problem-solving, communication and collaboration, conflict management, and motivation. Building positive organizational cultures, understanding power and influence and leading and managing change effectively and ethically are also key topics covered...
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...Ltd ORIGINAL Journal of Ltd 2007performance XXX UK Publishing Management Reviews © Blackwell 1460-8545 International and organizational IJMR Oxford, Blackwell ARTICLES Anne Delarue,1 Geert Van Hootegem, Stephen Procter and Mark Burridge This paper presents a review of recent survey-based research looking at the contribution of teamwork to organizational performance. In particular, it focuses on empirical studies in which both teamwork and performance are directly measured in a quantitative way. The paper begins by identifying four interrelated dimensions of teamwork effectiveness: attitudinal, behavioural, operational and financial. The first two represent transmission mechanisms by which organizational performance can be improved. The latter two provide direct measures of organizational outcomes. The review shows that teamworking has a positive impact on all four dimensions of performance. It also reveals that, when teamwork is combined with structural change, performance can be further enhanced. The paper concludes by highlighting some important research gaps that future studies could address. Introduction Teamwork has emerged in recent years as one of the most important ways in which work is being reorganized (Osterman 1994; Waterson et al. 1997). This idea of delegating responsibilities to work groups has been diffused under a range of different labels. Human resource management (HRM), modern sociotechnical theory, business process re-engineering...
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...people-skills if a business venture is to highly perform. “Management is nothing more than motivating other people”. These are the words of Lee Iacocca – former CEO Chrysler. It is therefore important for a manager to have some basic tips on how to manage people. It is vital that a manager delegates most of the objectives set to achieve so that he or she gets time to manage the team he or she has been given to manage. It also helps the manager to clear his or her mind. It is very important that the person who delegates has a clear head on his or her shoulders. Pearce and Conger (2002, p.41) identify that one of the most important “X factor” is team work. A strong team delivers most of the things put before it. This paper will focus on teamwork and critically analyse it on how it can be used to improve performance. When people come...
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.................................................................7 Groups, Teams and Organisational Effectiveness............................................. 7 Groups and Teams as Performance Enhancers................................................ 7 2.3.1 2.3.2 3. 3.1 3.2 3.3 4. 4.1 4.2 Is this a Mature Work Group or Team?....................................................................... 8 Stages of Group Development ........................................................................8 The Five-Stage Model .....................................................................................9 Syndicate Group Feedback ...........................................................................10 Characteristics of Effective Teamwork – Table 11.4................................................. 12 Team Effectiveness Model...
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...Nova Southeastern University Wayne Huizenga Graduate School of Business & Entrepreneurship Assignment for Course: MGT 5105 Organizational Behavior in a Dynamic/Complex World Submitted to: Dr. Roslyn Vargas Submitted by: Hannel Pina N01714493 12680 SW 54th Court Miramar, FL 33027 (954) 622-7729 (786) 512-1368 Date of Submission: 10/18/2015 Title of Assignment: Individual Reflection on Group Consulting Experience CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student Signature: Hannel Pina ******************************************* Instructor’s Grade on Assignment: Instructor’s Comments: Table of contents Introduction …………………………………………………………………………… 3-4 Evolution of the group/team over the term …………………………………………. 4-5 Group/team dynamics ………………………………………………………………… 5-6 Group structure ……………………………………………………………………….. 6 Intergroup/intra-group conflict ……………………………………………………… 6-7 Korn-Ferry assessment results ………………………………………………………. 8-9 Summary and take-aways …………………………………………………………… 9-10 Peer Evaluation ………………………………………………………………………. 11-14 Reference List …………………………………………………………………………...
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...ASSIGNMENT 1:- WHAT MAKES AN EFFECTIVE TEAM DATE ISSUED 28/04/14 SUBMISSION DATE ASSESSORS: MR.E.Rotich and Mr.R. NJAGI This assignment brief assesses: P1 describe different types of team and the benefits of teams for an organizationP2 explain how to build cohesive teams that perform wellM1 compare the roles of the different members of a teamM2 compare the effectiveness of different teams.D1 evaluate the team’s overall effectiveness in meeting its objectives, making recommendations for improvements | Scenario You work for Pricewatercoopers (pwc). The organization recently set up a Consultancy department to promote staff training, improving motivation in the workplace, developing teamwork and you need to ensure that your own staffs are ready to go out and advise others. The HR Manager is keen that all reports produced follow correct format and the Harvard Referencing. Please ensure that you do so. P1: Describe different types of team and the benefits of teams for an organization.Task 1- Produce a ReportPart Aa)Describe the different types of teamb)Describe the benefits of teams and why team working is important.c)Identify what are the ‘key ingredients’ of an effective team.d) Identify two goals(aims) for the event and set out objectives to achieve this.Part BYou need to organize the A Level leadership training event. Work in teams of five to devise the event with three team building activities of your choice. Deliver these team building activities and then:d)...
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...Ch11: Leaders are necessary for effective team work. They need to be there to shape goals, coordinate effort, and motivate members. Carver should be a better leader. Effects to change the leader may often result in negative supervisor reactions, including resistance to change, role conflict, unwillingness to relinquish power, fear of appearing incompetent and fear of job termination. These responses may cause the leaders to engage in actions that thwart, rather than facilitate team effectiveness. Carver is an autocratic leader, since he is an appointed leader. HE should go for coaching; coaching is about building team work, not about doing the team’s work. Leadership is not the same as management, people want to be led. Leadership is the ability to influence people to achieve the goals of a team. Transformational leadership and Transactional leadership depend on the leader’s power to reinforce subordinate for their successful completion of the task. POWER is the capacity to influence people. Using power feels good, people are attracted to power, people who have power often have egocentrically biased view of themselves, believing themselves to be more fair, generous and trustworthy. Not every decision requires the input of their entire team. It is simply not practical to consult the team on every organizational issue, but where to draw the line is unclear. Legitimate power (based on person’s holding of a formal position, other person complies because of belief in legitimacy of...
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