...Quality Management and Performance Measurement in Manufacturing Companies – The Case of Vietnam Phan Chi Anh Departement of Business Management Systems International Graduate School of Social Sciences Yokohama National University anhpc@yahoo.com Yoshiki Matsui Departement of Business Management Systems International Graduate School of Social Sciences Yokohama National University ymatsui@ynu.ac.jp others. This study examines the result of ISO 9000 implementation and its impacts on quality performance and performance measurement system. This study can be very useful to organization, especially the manufacturers in developing country, which attempt to identify factor of management system to improve competitiveness. Abstract Manufacturing companies in developing countries, irrespective of size or sector , often use ISO 9000 as a route to world-class status. Based on the results of an investigation by questionnaire in various manufacturing companies in Vietnam, the research is aimed to study if ISO 9000 implementation has any impact on improving the company competitiveness. Firstly, the study examines the situation of ISO 9000 implementation and its relationship with quality performance. Secondly, the study examines if ISO 9000 implementation influences the performance measurement system. The regressive models are constructed to evaluate the contribution of ISO 9000 to company performance and performance measurement system. Finally, the recommendations for further deployment...
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...Chapter 1: Background of the Study. 1 Introduction: As a BBA student, it is required to submit an internship paper which is a part of BBA program. Students are usually encouraged to work on economic, finance, monetary, marketing, HR activities and other bank related topics keeping pace with their future career. Banks are dominant institutions of national and international financial system. It has become the heart of the economy. Banks cannot remain indifferent to developments in national as well as international financial system. Banks are highly leverage and exposed to exchange rate risk, country risk, and international interest rate risks. Nowadays we are living in a global village – no country is insulated from the world economy. Internship report is the outcome of perfect coordination between theoretical and practical experience throughout the session of weeks. This report is on marketing delopment of BASIC Bank Limited. This report mainly consists of the parts which is ; T he role Of Industrial Development in BASIC BANK LIMITED. This part consists of various aspects of BASIC Bank Limited as mission, vision, historical review, types of provided training, financial condition, various departments and divisions, management aspect, branches, product and services, social responsibilities etc. As a specialized bank, the main mission of this bank to develop the industrial and small business sector by giving the short term and long term loan. And keeping the capital...
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...Lecturer Department Of Business Administration Southeast University Submitted by Md. Nazmus Sakib Program: BBA Major: HRM ID: 2007010000199 Batch: 15th [pic] Acknowledgement At first I convey my special thanks to Lecturer Ms. Jannatul Ferdaous, my honorable supervisor for her proper supervision during her busy days. Also thanks to Mr. Engr. S.M. Anisuzzaman, VP and Branch Incharge, Jamuna Bank Limited, Sonargaon Road Branch for his cooperation during my internship period in the Bank. Then thanks to all other officials of JBL, SRB specially Mr. Khalad Mosharaf (FEO), Mr. Illias Uddin Ahamed Chowdhury (SEO), Mr. Yousuf Solaiman Russel (JAVP), Mr. Yeasir Mahamud (SEO), Ms. Roksana (EO) and Mr. Anwarul Kobir (FAVP) & sub Manager, for their cooperation, appreciation and amiable behavior which made my internship report worthy and valuable. I also express my special thanks to my intern colleagues of the Bank. Finally I apologize to those whose names I have not mentioned in my acknowledgment. However they are in the core of my heart and I am always grateful to them. (Md. Nazmus Sakib) BBA, Major in HRM ID No: 2007010000199 Batch: 15th Southeast University Letter of Transmittal December 19, 2010 To Ms. Jannatul Ferdous Lecturer Department of Business Administration Southeast University...
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...management are likely to be involved ● demonstrate how human resource management can make a difference by adding value to an organisation ● outline some of the current issues facing HR managers. HRM? What’s it all about? This book is designed as an introductory text for students studying human resource management (HRM) either with a view to becoming HR specialists themselves, or for those who are starting or hoping to start a career in management. As you will discover, people management forms a large part of every manager’s job, whether they work in a large multinational organisation, a not for profit organisation or a small charity. Organisations also increasingly aim for all employees to be motivated and involved, so an understanding of the subject is important for everyone. As stated in the preface, we intend that you should become actively involved in your own learning as you progress through the book. Even though you are just beginning this subject, you may already have ideas about some of the topics that you are about to study and you may even have a general idea of the role and functions of the human resource management or personnel department in an organisation. Your ideas may not all be right but, after all, that is why you are studying the subject. Many students talk of studying HRM because they would ‘like to work with people,’ and they seem to think of human resource management as a cosy job that involves being nice to people at all times. While this view is...
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...Platinum Health Services (PHS) Maria Taylor Baker College HRM 291 – Human Resources Professor: LJ Hansen-Brown December 08, 2012 Platinum Health Services (PHS) In today’s world the healthcare industry is in critical need for a company with strong core values that can assist in their upkeep. Platinum Health Services is a company that has great strategies when it comes to its Human Resource management aspects as well as the laws. Some of the company’s human resource management processes are selection, training and development, compensation, and their appraisal system. Background Platinum Health Services was first established in Austin, Texas 3 years age. Since then it has opened in 3 states (Texas, New Jersey, Florida) with multiple accounts in each state. At each account one supervisor and a team of employees are stationed at it and only report to that destination as their workplace with PHS. The company’s industry is healthcare and it is targeted at cleaning hospitals, nursing homes, and other healthcare facilities that seeks the help of another company to provide cleanliness and laundry service. One of the biggest trends of the business is that it is growing at a fast rate. Another trend of the business is that the industry is needed more and more by healthcare businesses. The services and descriptions PHS provides are below: * Housekeeping is one of the services the company provides. It prevents the healthcare business that is being serviced from being contaminated...
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...Technology in Banking Insight and Foresight Institute for Development and Research in Banking Technology (Established by Reserve Bank of India) Foreword The Indian banking industry, almost in keeping with the deep entrepreneurial approach of the country s business, has come a long way. This report is an effort to capture some exemplary initiatives and developments so far as well as discuss the emerging trends. The insights and understanding of the technology trends and ground-level work being done by the banks has been culled from the nominations received from banks for the IDRBT Banking Technology Excellence Awards 2010. The transformation of Indian banks in the last decade has been phenomenal from local branch banking to global presence and anywhere-anytime banking. Most of the regular banking transactions can today be carried out from mobile phones. Sustained reforms and information technology (IT) have played a pivotal role since the initiation of the second phase of reforms post 1998. The benefits of technology such as scale, speed and low error rate are also reflecting in the performance, productivity and profitability of banks, which have improved tremendously in the past decade. Regulatory initiatives from the Central Bank have also played a large role in the banking sector. Robust technology-enabled organizations have now become the mainstay of the industry. Initiatives such as electronic clearing service (ECS), national electronic funds transfer (NEFT), real-time...
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...and Branch Incharge, Jamuna Bank Limited, Sonargaon Road Branch for his cooperation during my internship period in the Bank. Then thanks to all other officials of JBL, SRB specially Mr. Khalad Mosharaf (FEO), Mr. Illias Uddin Ahamed Chowdhury (SEO), Mr. Yousuf Solaiman Russel (JAVP), Mr. Yeasir Mahamud (SEO), Ms. Roksana (EO) and Mr. Anwarul Kobir (FAVP) & sub Manager, for their cooperation, appreciation and amiable behavior which made my internship report worthy and valuable. I also express my special thanks to my intern colleagues of the Bank. Finally I apologize to those whose names I have not mentioned in my acknowledgment. However they are in the core of my heart and I am always grateful to them. (Md. Nazmus Sakib) BBA, Major in HRM ID No: 2007010000199 Batch: 15th Southeast University Letter of Transmittal December 19, 2011 To Ms. Jannatul Ferdous Lecturer Department of Business Administration Uttara university House# 64, Road# 18, Block# B, Banani, Dhaka-1213. . Subject: Submission of Internship Report. Dear Madam, I have been doing my internship report under your supervision. Here is the...
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... Date of Submission 15 December,2009. LETTER OF TRANSMITTAL December 15, 2009 TO Mohammad Zakir Hossain Sharkar Senior Lecturer BRAC Business School BRAC University. Subject:- Submission of Internship on “Foreign trade management System of ABBL” Sir, As a part of BBA Program an internship report is enclosed herewith. The report was prepared on “Foreign trade management System of ABBL” .In the course of preparation the report relevant documents, data, information were studied and practical knowledge had been gathered. I pray and hope that the mistakes, the report may have, will be kindly excused. Lastly, I beg your kind consideration for evaluating this report. Thanking you very much indeed. Sincerely Yours, Mirza Sarah Alam Department-BBS ID- 05104026 Acknowledgment At the very beginning, I would like to express my deepest gratitude to almighty Allah for giving me the strength & the composure to complete the internship report. Words actually will never be enough to express how grateful I am, but never the less I shall try my level best to express my gratefulness toward some people. This internship report might never have been completed without the necessary practical knowledge, assistance of many books, articles, websites, and primary data. It enhanced my knowledge on foreign trade activities as well as banking business. Thanks to all those persons, who have assisted me, providing me co‐operation, books...
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...Talent Management Book Table of Contents Introduction ……………………………………………………………………………………... 1 Phase One – Company Background …………………………………………………………….. 2 Phase Two – The Position ………………………………………………………………………17 Phase Three – Sourcing the Position………………………………………………………….... 26 Phase Four – Candidate Assessment ……………………………………………………………36 Phase Five – Candidate Offer and Engagement ……………………………………………….. 49 Appendix ……………………………………………………………………………………….. 61 Reference ………………………………………………………………………………………. 64 Introduction The following talent management process will focus on the importance behind companies seeking prospect talent in order to further strengthen their companies, and their expansion. This talent management process will take the reader through a series of information containing material on how to seek, acquire, and retain potential talents. Key elements and suggestions will be used during this process in order to educate readers on the importance of companies affirming their company’s brand through the process of hiring qualified employees who through their innovations and ideas, will help the organization gain a competitive advantage. Companies must be able to determine their mission and values, as well as comprehend that in order for them to succeed, they must be willing to adapt to change. In order to retain a desirable team, organizations must determine what they can and are willing to offer to these individuals, and what they, themselves, are willing to...
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...Page |1 NAME DEGREE Jingjing LI BA (Hons) Business with Human Resource Management TUTOR TITLE Hans Christian Andersen Factors that Influence Employee Turnover in the Hospitality Industry DATE STUDENT March 2012 No: 10037381 Newcastle CAMPUS STUDENT No: 11027894 Project submitted in partial fulfilment Of the requirements of the BA (HONS) BUSINESS WITH HUMAN RESOURCE MANAGEMENT Of Northumbria University Page |2 DECLARATIONS I declare the following: (1) that the material contained in this project is the end result of my own work and that due acknowledgement has been given in the bibliography and references to ALL sources be they printed, electronic or personal. (2) the Word Count of this project is: Section A: 3991 Section B: 6422 Reflective Statement: 508 Total Word Count: 10921 (3) that unless this project has been confirmed as confidential, I agree to an entire electronic copy or sections of the dissertation to being placed on Blackboard, if deemed appropriate, to allow future students the opportunity to see examples of past dissertations. I understand that if displayed on Blackboard it would be made available for no longer than five years and those students would be able to print off copies or download. authorship would remain anonymous. (4) I agree to my project being submitted to a plagiarism detection service, where it will be stored in a database and compared against work submitted from this or any other School or from other institutions...
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...Royal Holloway, University of London School of Management THE MANAGEMENT OF EXPATRIATES WITHIN EUROPEAN AND MIDDLE EASTERN AIRLINES By: September 2010 Supervisor: Dr. Yu Zheng This dissertation is submitted as part of the requirement for the award of the Master’s degree MSc in International Human Resource Management THE MANAGEMENT OF EXPATRIATES WITHIN EUROPEAN AND MIDDLE EASTERN AIRLINES Acknowledgements In the name of God, most gracious, most merciful. I would like to take this as an opportunity, to owe my deepest gratitude to all who have made this dissertation possible. Firstly, I am heartily thankful to my supervisor Dr.Yu Zheng for her unlimited advice, guidance and support throughout this journey. Secondly, a big Thank you to my lovely family, for their encouragement, and constant support. Thirdly, a great appreciation should not be forgotten, to my friends who have helped me during this challenging year. 2 THE MANAGEMENT OF EXPATRIATES WITHIN EUROPEAN AND MIDDLE EASTERN AIRLINES Executive Summary This research endeavours to investigate the management of international assignments in a European and a Middle Eastern airline. In-depth qualitative interviews are conducted to get a clearer picture of the motives behind sending out expatriates, the selection procedures and training programs of each airline. Also to find out the role HR department plays towards the preparation of expatriates and their adjustment...
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...International Business- Dr. R. Chandran 1. International Business: Meaning And Scope Interdependency is a natural phenomenon; nations, living beings and companies cannot totally depend on themselves. It is the major driving force for international business. Learning value: This chapter covers the essential aspects, 1. 2. 3. 4. 5. Definition of international business Emergence of developing nations in international business Motives of international business from companies and nations Fundamental differences between Domestic and International business Few successful organizations in Domestic & International business International business: Meaning and Scope In the post independence era, more than half-century Indian entrepreneurs concentrated on domestic operations and a surplus production was exported. The physical movement of goods, called EXPORT cannot represent International business. International business is defined as “any commercial transaction-taking place across the boundary lines of a sovereign entity”. It may take place either between countries or companies or both. Private companies involve themselves in such transactions for revenue, profit and prosperity. If governments are involved, they need to maintain their image, dependency and economic growth. Sometimes economic ties are strengthened through such transactions. These transactions include investments, physical movements of goods and services, transfer of technology and manufacturing. Today every company...
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...yea rs (by 2004), it is now pla nning to add more than 90 new restaurants in the next three years. 2 Although the initial scenes of crowds lining up for days outside the M cDonald 's res taurants in Delhi and Mumbai are no longer seen, Indian consumer response to McDonald's products still remains very strong. The ten McDonald's I visited in Mumbai and Delhi were pac ked with young people, children , and yo ung p a renrs enjoying ice c reams, sp icy potato wedges (instead of the usual frenc h fries), and Happy M ea ls. The growth of M cDonald's in India is not as rapid as in China (Exhibit 4) . Bur irs growth is nevertheless impressive . How did McDo nald's d o it? How d id a hamburger cha in becom e so promi nent in a cultural z.one dominated by non-beef, non-pork, vegetarian, and regional foods such as chofa bhatura, kababs, bhaji, samosa, dosa, vada, sam bar, bhefpuri, and rice? The answer to this question lies in McDonald's carefully pla nned entry and expansio n strategy in accordance with I ndia's c hanging political, economic, and culw ral landscape in the 1990s. The Indian Food Service Industry With more than ftve thousand e thnic co mmunities represenred , India has a very diverse population....
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...[pic] Internship Report On Overall Banking System of Jamuna Bank Limited [This internship report is submitted in partial fulfillment of the requirement for the degree of Bachelor of Business Administration (B.B.A)-Major in Accounting.] PREPARED FOR Farjana Yeshmin Assistant professor Head of Accounting Department of Business Administration Stamford University, Bangladesh. PREPARED BY MD. RASHAD UDDIN ID# BBA 037-11983 Batch 37th Department of Business Administration Stamford University, Bangladesh. LETTER OF TRANSMITTAL Date: November 12, 2012 Farjana Yeshmin Assistant Professor Head of Accounting Department of Business Administration Stamford University,Bangladesh Subject: Submission of Internship Report. Dear Madam, I am pleased to submit hereby the project paper of “Overall Banking System of Jamuna Bank Ltd.” for your kind evaluation. To prepare this report, I have given my best effort that would enhance the project report. This report attempts to describe my observations, learning during the study this course. I made sincere efforts to study related materials, documents, annual report and operational systems of Jamuna Bank Ltd. (Shantinagar Branch) and examine relevant records for preparation of the term paper’s have tried my best to make this term paper as comprehensive and informative as possible within the time allowed for me. Due to various...
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...62118 0/nm 1/n1 2/nm 3/nm 4/nm 5/nm 6/nm 7/nm 8/nm 9/nm 1990s 0th/pt 1st/p 1th/tc 2nd/p 2th/tc 3rd/p 3th/tc 4th/pt 5th/pt 6th/pt 7th/pt 8th/pt 9th/pt 0s/pt a A AA AAA Aachen/M aardvark/SM Aaren/M Aarhus/M Aarika/M Aaron/M AB aback abacus/SM abaft Abagael/M Abagail/M abalone/SM abandoner/M abandon/LGDRS abandonment/SM abase/LGDSR abasement/S abaser/M abashed/UY abashment/MS abash/SDLG abate/DSRLG abated/U abatement/MS abater/M abattoir/SM Abba/M Abbe/M abbé/S abbess/SM Abbey/M abbey/MS Abbie/M Abbi/M Abbot/M abbot/MS Abbott/M abbr abbrev abbreviated/UA abbreviates/A abbreviate/XDSNG abbreviating/A abbreviation/M Abbye/M Abby/M ABC/M Abdel/M abdicate/NGDSX abdication/M abdomen/SM abdominal/YS abduct/DGS abduction/SM abductor/SM Abdul/M ab/DY abeam Abelard/M Abel/M Abelson/M Abe/M Aberdeen/M Abernathy/M aberrant/YS aberrational aberration/SM abet/S abetted abetting abettor/SM Abeu/M abeyance/MS abeyant Abey/M abhorred abhorrence/MS abhorrent/Y abhorrer/M abhorring abhor/S abidance/MS abide/JGSR abider/M abiding/Y Abidjan/M Abie/M Abigael/M Abigail/M Abigale/M Abilene/M ability/IMES abjection/MS abjectness/SM abject/SGPDY abjuration/SM abjuratory abjurer/M abjure/ZGSRD ablate/VGNSDX ablation/M ablative/SY ablaze abler/E ables/E ablest able/U abloom ablution/MS Ab/M ABM/S abnegate/NGSDX abnegation/M Abner/M abnormality/SM abnormal/SY aboard ...
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