...concern about convergence and divergence debate over Human Resource Management practices of MNCs that operate expandly accross the globe. With regard to convergence approach, it is generally accepted that the universality of sound management practices would lead to societies and countries becoming more and more alike and interlink. On the other hand, according to divergence approach, companies will try to adapt its strategies with different host-country context in order to sustain its business continually in different countries. However, in my point of view, MNCs need to have a well-balanced strategy which combines global efficiency and local responsiveness strategy in doing their business around the world. Regarding this concern and how does it relate to HRM practices, this essay will focus on the training and development practice in McDonald India, by starting with comparison about key factors of both approaches as will now be discussed. Comparing both approaches, there are several key factors that force MNCs to implement the convergence and divergence strategies in its global operation. In term of global efficiency or convergence, the driving forces/factors such as converging income across states, economies of scale, uniform product and service design, international business expansion with low transportation cost, less trade barriers and more open market have led to universality and as a result, countries are more and more similar and interlink compared to before. On the contrary...
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...restaurant chain, McDonalds has become a model of superior and dedicated operations in the franchisee industries. “McDonald’s restaurants started in 1948 with two brothers Marc and Dick McDonald in San Bernardino, CA it was the first drive- in for the franchisee. Later in the business they hired Ray Korc to become the franchisee agent and with his help McDonalds became a franchisee known in every household. Today, the McDonalds organization is a world-wide franchisee that operates in 120 countries. McDonalds is defined as the organization with a worldwide system to create menus for all cultures. The franchisee operates under a system that prepares, assembles and packages quickly prepared foods that sold at a moderate price. “This system McDonald’s created is the largest fast-food system in the world the company has pioneered food and quality specifications (HRM pg.625).” With McDonalds serving countries across the world for decades and in to the New Millennium revenue reached 22.8 billion in 2007. Financial Information in August of 2014 McDonalds has faced a crisis with shrinking sales “In 2013, McDonald’s reported a decline in U.S. “sales and a big drop off in customer traffic, breaking a 10-year streak of gains in a market that generates 30% of sales.” McDonald’s restaurants are seeing a decrease in sales this has to do with the economy customers are looking for lower prices on the menus. The 2013 reports show a drop in sales for the franchise. The McDonalds CEO Don Thompson...
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...Organizing Function of Management According to Bateman & Snell (2009), Management is a world of action. It is a world that requires timely and appropriate action. It is a world not for the passive but for those who commit to positive accomplishments. Management requires the organization and coordination of the activities related to the running of an organization based on established policies. Historically, organizing involved creating an organization chart by identifying business functions, establishing reporting relationships, and having a personnel department that administered plans, programs, and paperwork. Now and in the future, effective managers will be using new forms of organizing and viewing their people as perhaps their most valuable resources. They will build organizations that are flexible and adaptive, particularly in response to competitive threats and customer needs. Progressive human resource practices that attract and retain the very best of a highly diverse population will be essential aspects of the successful company. Organizing activities include attracting people to the organization, specifying job responsibilities, grouping jobs into work units, marshalling and allocating resources, and creating conditions so that people and things work together to achieve maximum success (Bateman & Snell, 2009). McDonald’s Corporation McDonald's Corporation franchises and operates 32,478 McDonald’s restaurants in 117 countries employing more than 1.5 million people...
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... Their restaurant were set up differently to the restaurants of those times, with open kitchens the customers could see right through, and counters with many operational cash registers. Under a high degree of customer satisfactory contributed for business expansion, McDonald today has over than 30,000 restaurants over than 100 countries in the world and it has maintained the top position in the Fast Food Industry for the past 50 years. McDonald’s has been pursuing a growth strategy for the last decade. McDonald’s foreign operations amount for more than half of the company’s revenue today and all have been marked by ’s (1995) basic vision of selling the maximum. However, in the late 1990s and early 2000s, the giant experienced problems owing to external environment changes. In 2002, the company experienced huge embarrassment with law suits, negative media coverage, and 15 percent drop in its stocks making it the third biggest loser in the Dow Jones Industrial average. This roller coaster ride has largely been attributed to the leadership of , who has instituted strategic changes and made the Company soar once again. Among the blows that McDonalds took was the obese-causing and loser-employer issues. McDonalds has been hammered for providing people with unhealthy food that makes them obese and is an indirect contributor to other health problems (, 2004). Based on figures rising in US and UK, the cultural changes are also...
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...1) What is Human Resources Management? (HRM) The management of people within an organization. 2) What is Strategic Human Resource Management? 3) List three functions/ activities of HRM. Recruitment, training, advising employers 4) What is the difference between proactive and reactive HRM? Proactive HRM is when a company predicts problem and deals with it before it happens. –Letting employees know about mandatory retirement age in advance. Notifying employers Reactive HRM is when a company deals with the problem when it arrives. –Letting employers know about mandatory retirement age when the law kicks in. 5) List the 6 steps in Strategic Human Resource Management. Environmental scan, organizational mission statement and goals, analysis of character and culture, analysis of organizational strategy, implenmentation of organizational strategy, review of organizational strategy 6) A) List and explain the 4 economic forces Economic cycle: the state of Canadas current economy. For example, we are currently in a recession. Productiivty: the amount of outsourcing Global trade: Moving business to where its cheaper to produce Global competitiveness: Other countries stealing our workers B) List and explain 3 technological forces Automotion: machines replacing people to do work Information sharing: being able to send and receive information by using technology in real time Flexible work design: Being able to work frm home or...
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...Introduction Working in corporation or large companies is very popular nowadays because large companies are often with the large scale, huge capital and professional operation. Human resource has significant role in the organization. Human resource management is concerned with the people dimensions in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to high level of performance, and ensuring that they continue to maintain their commitment to the organizational objectives. This is true regardless of the type of organization government, business, education, health, recreation, or social action. Getting and keeping good people is critical to the success of every organizations that are able to acquire develop stimulate, and keep outstanding workers will be both effective and efficient. Therefore, in this assignment, there are series of functions in human resource management as they are job design, job analysis, human resource planning, recruitment, training and development, employee movement, and welfare administration will be identified and analyzed from the perspective of an human resource management manager. 1. Understanding the difference between personnel management & Human Resource Management 1.1 Difference between Personnel Management And Human Resource Management Human resource management is the new version of personnel management. There is no any watertight...
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...4 4.2 Staffing Models 5 4.2.1 Staffing Quantity 5 4.2.2 Staffing Quality 6 4.2.3 Staffing System Components 6 4.2.4 Staffing Organizations 7 4.3 Organizational Effectiveness 7 5. Recruitment at McDonald’s: 8 5.1 Recruiting Suitable Applicants 9 5.2 Recruitment and Selection Process 9 Step 1: Planning 10 Step 2: Selection Process 11 Step 3: Interview 11 Step 4: Reference Check 12 Step 5: Selection Decision: 12 Step 6: Physical Examination 13 Step 7: Job Offer 13 Step 8: Contract of Employment 14 Step 9: Concluding the Selection Process 14 Step 10: Evaluation of Selection Programme 14 5.3 Train and Development 14 5.3.1 Orientation Meeting 14 5.3.2 Staff Training 15 6. Recruitment Strategies 16 6.1 In-House or Internal Recruitment 16 6.2...
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...competitive advantage (Wright and McMahan, 1992; Boxall and Purcell, 2008). And that this has led to the evolution of strategic international human resource management (SIHRM), which not only acknowledge the need of balancing global integration and local responsiveness (Evans et al., 2002), but to seek strategic fit between HR policies and business strategy in order to achieve superior business performance. The researcher’s paper focus upon China with reference to foreign MNCs’ operations and the challenges faced from the dual pressure of balancing globalisation and localisation. Arguing that by combining the concept of SHRM with IHRM it identified a new research area of SIHRM which addressed the HRM issues and activities resulting from, and impacting on, the strategic activities and international concerns of MNC’s, that the universality, contingency and configurationally approaches in SHRM provides a theoretical foundation and development of HR practices and firm relationship that have been reflected in the substantial number of empirical studies, The research concludes that HR practices must be combined with specific business strategies to enhance organisation performance, that foreign MNC’s are seeking...
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... Contents Topic | Page No. | Introduction | 4 | 1.1 Human Resource Management and Personal Management | 4 | 1.2 Functions of Human Resource Management | 5 | 1.3 Role of Line Managers in HRM | 6 | 1.4 Impact of Legal and Regulatory Framework | 7 | 2.1 Human Resource Planning | 8 | 2.2 Stages in Human Resource Planning | 8 | 2.3 Recruitment and Selection process change | 9 | 2.4 Effectiveness of Recruitment and selection techniques | 12 | 3.1 Link between Motivational Theory and reward | 13 | 3.2 Job Evaluation | 13 | 3.3 Reward Systems | 13 | 3.4 Monitoring Employee Performance | 14 | 4.1 Reasons for Cessation of Employees | 15 | 4.2 Exit Procedures | 16 | 4.3 Legal and Regulatory Framework | 18 | Conclusion | 18 | References | 19 | Introduction People are the important resource of organization. Managing them well can improve the performance and efficiency of organization. In this report human resource management is discussed. It also includes the recruitment and selection method and performance management. Task 1 1.1 Human Resource Management and Personal Management It is true that human resource management has been developed form personnel management. According to Storey (1995) cited by Pinnington A. et. al.(2007), HRM in more specific sense...
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...Electronic Submission Coversheet * Please complete and insert this form as the first page of your electronic submission. * Submit the assignment with attached coversheet electronically through the Wolf E-submission gateway * Please make sure you keep a copy of your assignment. Student Details Student Number | 1429530 | Email | sheana@ceragon.net | Assignment Details Module name | Managing Human Resources | Module Code | 7HR011 | | | For the attention of | Dr. Paschal Anosike | Due date | Friday, 15th May 2015 | | Assignment title | As on brief | All forms of plagiarism, cheating and unauthorized collusion are regarded seriously by the University and could result in penalties including failure in the unit and possible exclusion from the University. If you are in doubt, please read the following web page. Student’s Declaration By submitting this assignment I SIGNAL & DECLARE my knowledge and agreement to the following: - Except where I have indicated, the work I am submitting in this assignment is my own work and has not been submitted for assessment in another unit or for any other purpose. This work conforms to the instructions and submission guidelines as contained in the assessment briefing and the module guide respectively. This submission complies with University of Wolverhampton policies regarding plagiarism, cheating and collusion. I acknowledge and agree that the assessor of this assignment may, for the purpose of assessing...
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... 4 3. Human Resource Management(HRM) Analysis 7 4. Marketing Analysis 8 5. Operational Analysis 10 6. Strength and Weakness of the Company 11 External Analysis 7. P.E.S.T.E.L. Analysis 12 8. Porter’s 5 forces 14 9. Critical Success Factors 16 10. Marketing Analysis 16 11. Opportunities 17 12. Threats 17 Current Strategies 13. Strategic Position 18 14. Proposed Strategies 18 15. Selection of winning Strategy: Feasibility 19 16. Description and Risk Assessment 20 References 21 Appendices 23 1. Introduction. Note: “All work within this report is taken from the case study unless referenced otherwise”. McDonald’s started as BBQ restaurant by (“mac and dick”) which also known as Maurice and Richard. The concept of the McDonald’s at that time was a typical drive in restaurant that offers variety of BBQ menu to choose from. The brothers realised that it is important for them to highlight the menu that get the intention the most. Mac and Dick eliminated McDonald’s carhops’ concept to make McDonald’s as a self- service operation. They also narrowed down the menu from 25 menu lists on focus only 9 menus that is hot sellers. This action will increase efficiency and as an act of cutting cost. McDonald’s came out with the strategies of fast services and low prices. As McDonalds grows, the brothers started to think...
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...BUSINESS & MANAGEMENT ASSIGNMENT FRONT SHEET Student Name: | Certification: I certify that the whole of this work is the result of my individual effort and that all quotations from books, periodicals etc. have been acknowledged. | Student Signature: | Date: | Student Registration Number: | Student email address : | Programme : Pre MBA | Year/Level : 6 | Academic Year : 2013/14 | Trimester : 3 | Module title : Management Fundamentals | Assignment no. : 2 | Module code: BUS 620 | Word guide: 4000 ±10% | Percentage Weighting of assignment 2( of the module): 70% | Issue date : 07/07/2014 | | Return date : 18/08/2014 | | Lecturer : Gopinath Vedula | Second marker : Sandhya S Thirunagari | Notes for students : 1. Your E-portfolio should be submitted through the Turn tin. 2. Students should ensure that they comply with Glyndwr University’s plagiarism policy. 3. Students should make correct use of the Harvard referencing method. | Learning Outcomes Tested in this Assignment :For successful completion of this assignment, students are required to demonstrate, through different tasks, the following learning outcomes: 1. Analyse, apply and evaluate the basic principles of management 2. Explain the main management processes: planning, organising...
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...2. Profile 2.1 History & Industry of Organisation Founded in the United States in 1940, McDonald’s started out in the Food & Beverage Industry as a barbeque restaurant managed and operated by Richard and Maurice McDonald. Subsequently, it was restructured into a hamburger stand with the use of production line principles. In 1955, Businessman Ray Kroc purchased the chain from the McDonald brothers and franchised it worldwide. 2.2 Mission & Vision McDonald’s brand vision is to be the best quick service restaurant experience by providing outstanding quality, service, cleanliness, and value, so that they can make every customer in every restaurant smile. Their brand mission is to be their customer's first choice, when it comes to, top quality products, outstanding service and cleanness and great value for money. (McDonald’s, 2016) 2.3 Key Services/Products 3 | Page The very first McDonald’s outlet in Singapore opened at Liat Towers in 1979. Currently, McDonald’s Singapore has over 130 restaurants island-wide, 15 drive-thrus, over 30 dessert kiosks and 50 McCafé outlets. To date, McDonald’s is the world’s leading global food service retailer with more than 36,000 outlets dispersed over 100 countries. Serving a whopping 50 million people a day on average, McDonald’s key products include hamburgers, cheeseburgers, chicken, french fries, breakfast items, soft drinks, milkshakes, and desserts. However, due to...
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...ST. HRM PRESENTED TO: PROF: SOHAIL SALEEM PRESENTED BY: ADEEBA ASLAM SUNNA AHMED HIRRA PERVAIZ MCDONALD’S CORPORATE PROFILE McDonald's is the world's leading fast-food company by sales, with about 32,000 restaurants serving burgers and fries in about 120 countries. (There are nearly 14,000 Golden Arches locations in the US.) The popular chain is well-known for its Big Macs, Quarter Pounders, and Chicken McNuggets. Most of its outlets are free-standing units, but McDonald's also has many units located in airports and retail areas. PRODUCTS McDonald's is proud to offer a wide variety of high-quality, great tasting menu options. The restaurants offer substantially uniform menu consisting of hamburgers and cheeseburgers. The menu includes the following Big Mac Quarter Pounder with Cheese Filet-O-Fish Several chicken sandwiches French fries Chicken Mc Nuggets Salads Low-fat shakes, Mc Flurries Sundaes. Cones Pies Cookies Soft drinks as well as other beverages COMPETITION McDonald’s restaurants compete with international, national, regional and local retailers of food products. McDonald’s competes on the basis of: • Price • Convenience • Service, by offering quality food products. Its competitors include: • • • • • Burger King Wendy’s Hardees Taco bell and KFC ORGANIZATIONAL ANALYSIS EXTERNAL ENVIRONMENT POLITICAL ECONOMICS SOCIAL/CULTURAL TECHNOLOGY LEGAL ENVIRONMENT • • • • • • • SWOT FRAMEWORK ANALYSIS STRENGTHS Leader in the Quick Service Sandwich Industry...
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...RUNNING HEAD: McDonald’s CASE STUDY Mondrea Mathews Professor Germain HRM 532 Talent Management January 22, 2012 McDonald’s has been around for fifty-four years. By McDonald’s growth to more than thirty thousand restaurants in 118 countries serving fifty-five million customers per day. A number of factors led the organization to the conclusion that enhancements in its talent management and development system were need. (Goldsmith, 2010. p.156). McDonald’s framework for “Plan to Win” consists of the people, place, product, promotion, and price. McDonald first has to have the right people in place to make the business successful by obtaining a global/local approach in the management and developing of their global workforce. There are two levels that were embedded with the expectations of the employers which consist of good customer service and experience levels. This made McDonald’s to concentrate on the quality, service, cleanliness, and the value being strong. The talent management system program that led to the success of McDonald’s consist of the redesign of the performance development system for all staff positions throughout the company. This consists of the company starting annual performance plan to measure the performance of the objectives that the company has put in place. Second, the introduction of the talent review process for all officer-level positions the results of the one year follow up survey...
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