...Human Resources Management, 13e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading Answer: C Explanation: C) The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Chapter: 1 Objective: 1 Skill: Concept Learning Outcome: Define human resource management and describe modern trends in the field 2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) generalist D) marketer Answer: A Explanation: A) The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses. Diff: 2 Chapter: 1 Objective: 1 Skill: Concept 3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and controlling? A) job analysis B) strategic management C) management process D) adaptability screening ...
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...Human Resource Management, 12e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading E) staffing Answer: C Explanation: The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) representative D) generalist E) marketer Answer: A Explanation: The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses. Diff: 2 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and controlling? A) job analysis B) strategic management C) employee orientation D) management process E) adaptability screening Answer: D Explanation:...
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...Human Resource Management, 12e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading E) staffing Answer: C Explanation: The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) representative D) generalist E) marketer Answer: A Explanation: The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses. Diff: 2 Page Ref: 4 Chapter: 1 Objective: 1 Skill: Concept 3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and controlling? A) job analysis B) strategic management C) employee orientation D) management process E) adaptability screening Answer: D Explanation:...
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...Human Resource Management (HR- 101) Course Objectives: It is increasingly understood by both practitioners and academicians that one critical source of sustainable competitive advantage lies in their human resources and its effective management. Human resource management practices of an organization play a pivotal role in acquiring, developing and deploying employees to create and sustain the human resource-based competitive advantage. The course aims to help students develop this perspective as well as expose them to various functional and strategic human resource policies and practices. Course Duration and Pedagogy: It is a 1.5 credit course and will be conducted during the pre- midterm period (5 weeks; 13-12-10 to 14-1-11). The course would involve a mix of lectures, exercises, and live case discussions. Instructors and Course Coordinator: The course is divided into two parts, A and B. While Part A will be a Strategic Human Resource Management approach to basic HRM issues, Part B will be an Economics of Human Resources approach to those very issues. Course Reading Materials: Reference books: 1. Human Resource Management- Mirza Saiyadain, Tata McGrawhill education pvt ltd., New Delhi-2004. 2. Personnel/ Human Resource Management- David A. DeCenzo & Stephen P Robbins- Prentice Hall of India, Private Ltd. New Delhi, 3rd edition, 2007 In addition, a bound reading materials package will also be handed out as will be the class lecture slides. Evaluation:...
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...Classroom: Class time: Office Hours: Email: Textbook: Introduction to Human Resource Management – MGT 283 I01 Three (3) Stephen J. Theriault, MBA Cell Phone (775) 220-5582 WebCampus Internet Mon and Wed. 9:00 – 11:30 AM stephent@gwmail.gbcnv.edu Human Resource Management, 13th Edition Mathis, Robert L. and Jackson, John H. (2008) ISBN: 9780538453158 Catalog Description: Duties and responsibilities of personnel management. Areas covered include employee needs, human relationships, orienting and training employees, benefit programs, and economics of supervision. Prerequisite: None. Course Purpose: Develops an understanding and be able to apply the basic principles of personnel management. Course Objectives: The general goals of this course are: a. Identify the responsibilities of a human resources department. b. Explain the role of supervisor in human resource management. c. Describe the trends in the labor force composition and how they affect human resource management. d. Explain how the three branches of government regulate human resource management. e. Describe how work flow is related to organizational success. f. Explain the role of human resources in the recruitment process. g. Describe the selection process and methods of evaluation. h. Explain how to assess training needs and link training programs to needs. i. Identify the importance of performance management. j. Identify the steps in the career management process. k. Describe how organizations contribute to employees' job...
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...Organization, Class and Control. London: Routledge & Kegan Paul. Daft, R. L. (2003) Management, (6th edition), Thomson South-Western. Grey C & Willmott, H. (2005) (Eds) Critical management studies, Oxford: Oxford University Press. Grint, K. (1991) The Sociology of Work: an introduction. Cambridge: Polity Press. Handel, M.J. (2003) The Sociology of Organizations: Class, Contemporary and Critical Readings. Thousand Oaks: Sage. Mullins, L. (2011) Management and Organisational Behaviour, 9th ed. Harlow: Prentice Hall. Pugh, D. (1990) Organization Theory, 3rd ed. London: Penguin Books. Other editions available. Pugh, D. and Hickson, D. (1996) Writers on Organizations, 5th ed. London: Penguin Books. Other editions available. Thompson, P. and McHugh, D. (2009) Work Organisations: A Critical Approach, 4th ed. Basingstoke: Palgrave Macmillan. Watson, T. (2011) Sociology, Work and Industry, 6th ed. London and New York: Routledge. Some Relevant Journals in Bangor University 1. Academy of Management Review (AM) 2. Business History Review (Cambridge University Press) 3. British Journal of Industrial Relations (Wiley-Blackwell) 4. British Journal of Management (Wiley-Blackwell) 5. British Journal of Sociology (Wiley-Blackwell) 6. Human Relations (Sage) 7. Human Resource Management Journal (Wiley-Blackwell) 8. International Journal of Human Resource Management (Routledge) 9. Journal of Management Studies (Wiley-Blackwell) 10. New Technology Work and Employment (Wiley-Blackwell) ...
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...COURSE DESCRIPTION Provides a foundation in business operations through a survey of major business functions (management, production, marketing, finance and accounting, human resource management, and various support functions). Offers an overview of business organizations and the business environment, strategic planning, international business, and quality assurance. INSTRUCTIONAL MATERIALS Required Resources Kelly, M., McGowen, J., & Williams, C. (2014). BUSN (6th ed.). Mason, OH: South-Western Cengage Learning. (Note: This is a textbook uniquely created for Strayer and can only be purchased via Strayer’s Virtual Bookstore, available through iCampus. The chapters within this custom textbook are the same as those from the national title, only rearranged in a different order.) Supplemental Resources Asare, S. K., & Wright, A. M. (2012). Investors’, auditors’, and lenders’ understanding of the message conveyed by the standard audit report on financial statements. Accounting Horizon, 26(2), 193-217. Aytaç, G., & Turan, O. Z. (2012). Issues of business ethics in domestic and international businesses: A critical study. International Journal of Business Administration, 3(5), 82-88. Bulu, I., Radojicic, M., & Nesic, Z. (2012). Some considerations on modern aspects of marketing promotion. Technics Technologies Education Management, 7(4), 1741-1750. Franks, R. A., & Spalding, A. D. (2013). Business ethics as an accreditation requirement: A knowledge mapping...
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...(MOD001055) Chapter 8: International Human Resource Management Zubair Hassan (2013). International Human Resource Management. International Business 8.1. Introduction This chapter covers one major components of learning objectives/outcomes that are likely to examine via coursework or examination. This chapter will enable students to build their knowledge on global human resource issues faced by international business, such as the staffing, recruitment and selection, performance appraisal and training and development along with compensations policies. This chapter will cover the following topics: Human resource management function International human resource management (IHRM) International HRM approaches IHRM policies and practices Work practice in an international context 8.2. Human resource management function HRM can be described as a strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations. Te practice of Human Resource Management (HRM) is concerned with all aspects of how people are employed and managed in organizations. It covers activities such as: resourcing (human resource planning, recruitment and selection, and talent management); performance management; learning and development; reward management employee relations; employee well-being. Human resource management is important for various reasons. One of the most important reasons is that human resource management practices...
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...Chapter 1 Evolution of Human REsouRcE managEmEnt and Human REsouRcE infoRmation systEms The Role of InfoRmaTIon Technology Mohan ThiTe, Michael J. Kavanagh, and RichaRd d. Johnson EDITORS’ NOTE The purpose of this chapter is to provide an introduction to the fields of human resource management (HRM) and information technology (IT) and to the combination of these two fields into human resource information systems (HRIS). The history of the field of HRM and the impact of computer technology on HRM will be covered, as well as the advent of using a human resource information system and the subsequent effects on both HR and IT professionals. The different types of HR activities will be discussed as well as the different types of information systems used in HRIS. A central focus of this chapter is the use in managerial decision making of results and reports from an HRIS. The development of the HRIS field has been seen to have a significant impact on the emergence of strategic human resource management (Strategic HRM), as is discussed in this chapter. This first chapter will lay the groundwork for the remainder of this book, and, consequently, it is important to understand thoroughly the concepts and ideas it presents. This chapter contains definitions for a number of terms in common use in the HRM, IT, and HRIS fields. (Note that a glossary defining these terms is also provided at the back of this book.) The central themes 2 Chapter 1 Evolution of Human Resource Management...
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...for Fundamentals of Human Resource Management, 4th edition Chapter One: Managing Human Resources [pic] Welcome to your guide to teaching Chapter One, Managing Human Resources! This guide will provide you with a chapter summary, learning objectives, lecture outlines, solutions to in-chapter case questions, suggested use of internet exercises and self-assessments from the online learning center, video resource notes and discussion questions, and suggested uses for the PowerPoint slides contained in your Instructor Resources. Instructor’s Manual Highlights: Chapter One Roadmap We hope you find each chapter of your Instructor Manual practical and useful, but also, exciting! You can adapt the chapter text, the PowerPoint, and the video to work in an online class environment, a guided independent study environment, or a face to face or on-ground environment. ✓ When presenting Chapter One, have the students first read the chapter and encourage them to absorb the “big picture” of Human Resource Management. ✓ Use the PowerPoint for Chapter One to frame your lecture. This Instructor’s Manual will provide you with a suggested placement of the PowerPoint alongside your Lectures. ✓ Then, have your students watch the Video Case on the “Creative Corporation,” and facilitate an in-class or an on-line discussion highlighting the lessons contained in that Case. ✓ Have students read and discuss the end-of-chapter Cases and their respective...
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...Managing Human Resources What Do I Need to Know? Introduction After reading this chapter, you should be able to: Imagine trying to run a business where you have to replace every employee two or three times a year. If that sounds chaotic, you can sympathize with the challenge facing Rob Cecere when he took the job of regional manager for a group of eight Domino’s Pizza stores in New Jersey. In Cecere’s region, store managers were quitting after a few months on the job. The lack of consistent leadership at the store level contributed to employee turnover rates of up to 300 percent a year (one position being filled three times in a year). In other words, new managers constantly had to find, hire, and train new workers—and rely on inexperienced people to keep customers happy. Not surprisingly, the stores in Cecere’s new territory were failing to meet sales goals. Cecere made it his top goal to build a stable team of store managers who in turn could retain employees at their stores. He held a meeting with the managers and talked about improving sales, explaining, “It’s got to start with people”: hiring good people and keeping them on board. He continues to coach his managers, helping them build sales and motivate their workers through training and patience. In doing so, he has the backing of Domino’s headquarters. When the company’s current chief executive, David Brandon, took charge, he was shocked by the high employee turnover (then 158 percent...
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...College Bachelor of Science in Management Syllabus Professor: Dr. 唐律 Dr. José A. Torres Fall Semester 2013-14 All curriculum material protected by U.S. copyright laws. Unauthorized sale or reproduction is strictly prohibited. Keuka College ( 2013 Keuka College HRM 208 Human Resource Management Professor: Dr. 唐律 Location: N/A Telephone: N/A E-Mail Address: drtanglv@gmail.com jtorres@keuka.edu Instructor Availability: You will be able to speak with the instructor before and following each class session. Appointments for additional meeting times may be made following each class session. COURSE DESCRIPTION: As a result of this course, students will be able to analyze and study the role of work in our society and its effect on organizations. The course will deepen the student's understanding of personnel management, the legal influences on personnel decisions, the recruitment, selection, training, and compensation of employees, service and benefit programs, as well as the major problems and recent developments in labor relations. TEXTBOOK Ivancevich, John M., Human Resource Management, 11th edition, China Machine Press, ISBN: 978-7-111-32926-8. COURSE RESOURCES: Introduction to the library for international students: http://libguides.keuka.edu/international http://libguides.keuka.edu/cat.php?cid=35791 Business and Management library guides: http://libguides...
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...Instructor’s Manual Enterprise Resource Planning, 1/E CHAPTER 1: A FOUNDATION FOR UNDERSTANDING ENTERPRISE RESOURCE PLANNING SYSTEMS CHAPTER OBJECTIVES 1. Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations. 2. Understand the business benefits of enterprise resource planning (ERP) systems. 3. Understand the history and evolution of ERP. CHAPTER OUTLINE 1. A Foundation for Understanding Enterprise Resource Planning Systems a. The Emergence of Enterprise Resource Planning Systems 1. What is ERP? 2. The Evolution of ERP 3. The Integrated Systems Approach b. Business Benefits of ERP c. ERP Modules d. ERP Design Alternatives e. The Business Case for ERP 1. Cost-Benefit Analysis for ERP 2. Can ERP Provide a Competitive Advantage? f. The Challenge of Implementing an ERP System g. Summary ANSWERS TO END-OF-CHAPTER QUESTIONS Questions for Discussion: 1. Use on-line library databases to identify articles in trade publications which provide case studies of ERP implementations. These articles may provide some insight into each of these questions. a. How widespread is the use of ERP across certain industries? b. What are the benefits reported from implementing ERP? c. What are its limitations? 2. Research and learn about the implementation of ERP. Use trade publications and on-line library databases (e.g. ABI Inform, ProQuest, First Search, Wilson Select Plus, available through...
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...of Human Resources 1. Human Resource Management: A Strategic Function 2. Equal Employment Opportunity: The Legal Environment 3. Implementing Equal Employment Opportunity Image Source/PunchStock 4. Job Analysis and Job Design bya30557_ch01_001-022.indd 1 7/1/10 8:55 PM CONFIRMING PAGES bya30557_ch01_001-022.indd 2 30/06/10 12:58 PM CONFIRMING PAGES Chapter One Human Resource Management: A Strategic Function Chapter Learning Objectives After studying this chapter, you should be able to: 5. Identify several challenges today’s human resource managers currently face. 1. Define human resource management. 6. Outline several potential challenges and contributions that an increasingly diverse workforce presents. 2. Describe the functions of human resource management. 7. Discuss the role of human resource managers in the future. 3. Summarize the types of assistance the human resource department provides. 8. Explain how human resource managers can affect organizational performance. 4. Explain the desired relationship between human resource managers and operating managers. 9. Summarize several guidelines to follow when communicating human resource programs. Chapter Outline Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs Human Resource Functions Who Performs the Human Resource Functions? The Human Resource Department Challenges for Today’s Human Resource Managers ...
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...Prasyarat : Enterprise Resource Planning (lulus) Dosen : Dr. Manusun Gala Sebulon Aritonang S.E., MBA. (B) Herdiansyah Rhamadan, S.Kom., M.Kom. (A dan C) Asisten Dosen : Cindy Ayu Kusumaning Dewi Muhammad Jodie Ariandano 2. Tujuan dan Sasaran Tujuan Mata ajar ini berfokus pada pemahaman dasar konsep dan teknik manajemen SDM. Mata ajar ini akan menyoroti aplikasi praktis yang dapat digunakan untuk menangani kegiatan rutin terkait pengelolaan SDM, serta perencanaan personil dan kontribusinya. Isu yang dibahas meliputi rekrutmen, penempatan, pelatihan dan pengembangan, kompensasi serta relationship dengan pegawai dan keamanan karyawan. Sasaran Pada akhir mata ajar ini, mahasiswa akan memiliki pemahaman tentang: Aspek Internasional Human Capital Management (HCM) Pelaksanaan HCM Manajemen Proyek HCM Konfigurasi HCM 3. Buku Rujukan dan Pokok Bahasan Buku Rujukan [1] Dessler, Gary, Human Resource Management, 13th Edition , Pearson, England, 2013. [2] Michael Amstrong, A Handbook of Human Resources Management Practice, Kogan Page, 2003. [3] Dennis M. Daley, Strategic Human Resource Management, Prentice-Hall, 2002. [4] Alfred J Walker, Handbook of HRIS, Reshaping the Human Resource Function with Technology, Mc Graw Hill Inc., 1993. Pokok Bahasan No Pokok Bahasan 1 Introduction to HRM Subpokok Bahasan Role of HRM in organization and business Balanced Scorecard and HR scorecard 2 Role of HRIS in a corporation...
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