...Changing Workforce. New York: Public Personnel Management publications, Vol. 33/4/ 361. Introduction The demographic dynamics, economic and social consequences of aging workforce in the developed nations particularly Europe and United States presents significant challenges for the coming decades. In the recent times this topic has developed a sense of urgency and is receiving much attention from researchers, policy-makers and the popular media. Without a pro-active approach and appropriate action, the sustainability of social and economic security would be at stake and a labour and skill shortage will become a global issue. European policies have increasingly started to focus on raising the labour-market participation of ageing people, restricting or abandoning possibilities for early labour-market exit, and increasing the age at which people are eligible for pensions. In the article ‘Today is the Tomorrow -You Worried About Yesterday: Meeting the Challenges of a Changing Workforce’ Nancy B. Kiyonaga draws the attention to the crucial issue of aging workforce. She has also tried to suggest a solution ‘workforce and succession planning’ as the tool to this critical challenge especially in the public sector organisations which are more vulnerable to the affects of the aging workforce. Nancy B. Kiyonaga herself being the director of Workforce and Occupational Planning and adjunct professor of public administration her focus on the role of human resource management...
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...continue to find ways and means to help their respective workforces develop their skills and knowledge, as well as improve their health and wellness. Strategic implementation of quality work life programs and activities have all been critically evaluated by experts to determine their effectiveness on the organizations as a whole, meaning, how those programs will benefit not only the employees but the companies as well. The objective of this project is to inform the public and concerned entities about the kinds of plans and programs that public and private organizations have extended to their workforce to improve the quality of their life within and outside of the workplace. This paper will also try to evaluate the success of these projects and will try to offer other options and related programs to achieve a more favorable outcome for the whole organizations. Table of Contents Abstract 1 Purpose 5 Basic Issues and Research Questions..........................................................................................5-6 Literature review 6-13 Recommendations 13-18 Conclusion 18-20 References 21-22 Quality of Work Life Programs: Are They Nothing More Than A Fad? In the past years, the implementation of quality of work life programs by leading companies and organizations proved to be successful in addressing labor issues and concerns of the workforce. However, critics of the programs argued that these projects...
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...Maturity Model® (People CMM®) is a roadmap for implementing workforce practices that continuously improve the capability of an organization’s workforce. Since an organization cannot implement all of the best workforce practices in an afternoon, the People CMM introduces them in stages. Each progressive level of the People CMM produces a unique transformation in the organization’s culture by equipping it with more powerful practices for attracting, developing, organizing, motivating, and retaining its workforce. Thus, the People CMM establishes an integrated system of workforce practices that matures through increasing alignment with the organization’s business objectives, performance, and changing needs. The People CMM was first published in 1995 [Curtis 95], and has successfully guided workforce improvement programs in companies such as Boeing, Ericsson, Lockheed Martin, Novo Nordisk IT A/S, and Tata Consultancy Services [Vu 01, Martín-Vivaldi 99, Miller 00, Curtis 00, Keeni 00]. Although the People CMM has been designed primarily for application in knowledgeintense organizations, with appropriate tailoring it can be applied in almost any organizational setting. The People CMM’s primary objective is to improve the capability of the workforce. Workforce capability can be defined as the level of knowledge, skills, and process abilities available for performing an organization’s business activities. Workforce capability indicates an organization’s: ❏ readiness for...
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...FACULTY OF BUSINESS ECONOMICS AND POLICY STUDIES UNIVERSITI BRUNEI DARUSSALAM BB-5112 Human Resource Management Global Ageing Crisis- The Challenges in an Organisation Prepared by: Jacelyn Lee Sze Wei 11M0009 Hj Shril Hj Matsawali 11M0030 Mohd Samardi Samat 12M1432 Siti Afshah Abu Bakar 12M1417 Yvonne Yeo Chui Ping 11M0032 With Due Respect We the Group Members Submit This Case Study Assignment to Our Lecturer Dr Zahidul Islam Date of submission: 14th March 2013 Introduction: Trends in Human Resource Management (HRM) are changing. One of the factors that concern the HRM area is the workforce demographics. In 1980s, baby boomers enter the workforce and started to operate in the job market. This boosts influence not only the organization, but also a country’s economy. Today, most countries in the world are facing population ageing due to the fact that now those baby boomers are approaching their golden age. In Wikipedia, population ageing is defined as a phenomenon that occurs when the median age of a country or region rises due to rising life expectancy and/or declining of birth rates. These occurs because of several factors such as reduction in the mortality and fertility rates, increased in life expectancy, migration of foreigners to a country and most of the time because demographically the population shifted towards aged population. This phenomenon will not only bring major implications to the social, economy and financial...
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...Thoughts on new challenges for managers in regards to Age Diversity Age diversity is a reality in today’s workplace, and will only increase in the future. Workplace demographics are shifting, and the number of mature workers will steadily increase in the years to come. US Bureau of Labor Statistics. Today’s workforce spans four generation: Traditionalist, Baby Boomer, Generation Xers and Millennial. As mature adults remain employed, we increasingly need to understand the strength and challenges inherent in multigenerational workplace and find ways to leverage age diversity. The reality, according to research, is that generations are different in some ways, but similar in many more. More gap than chasm, generation difference has subtle impact, not the dramatic conflicts portrayed in the popular press. Research by Jennifer Deal, Author of Retiring the Generation gap. Clearly, managing a workforce that spans four generation, represents tremendous challenges to the manager that want to be in tune with social trend, progressive thoughts and political correctness. It involves recognizing the value of difference, combating discrimination and legal action against the organization. Devoe 1999. With perception that older workers are dinosaurs when it comes to innovation and technology but are portrayed as loyal and hardworking. Younger workers are viewed as innovative and technological inclined but disrespectful, lazy and egocentric. Taken this view on the face value, these...
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...IBM Global Business Services Human Capital Management Achieving success in a globally integrated world: Enabling an adaptable workforce 2 You’ve remodeled your supply chain. Optimized your IT infrastructure. Overhauled your financials. But you’re still not getting the results you expect. So what’s missing? Like many companies, you may be overlooking your most valuable asset: your people. While human capital is an organization’s single largest resource, many companies don’t utilize their workforce to its fullest — even when they’ve been successful in maximizing other strategic business areas — leaving a huge opportunity untapped. By looking to the workforce to improve enterprise adaptability, innovation and productivity, corporate leaders can differentiate their businesses and stay ahead of the competition. Yet, to achieve true differentiation, companies must develop a more responsive, flexible and resilient workforce by finding better ways to source talent, allocate resources across competing initiatives, measure performance and build vital capabilities and skills. This requires developing programs that focus on workforce performance, identifying and employing talent globally, working collaboratively to accelerate change, generating innovation and producing measurable business results — now and into the future. 3 Providing solutions based on solid research IBM’s Global Human Capital Study 2008, which reflects the insights of over 400 senior executives...
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...Hershey’s Sweet Mission Nedia V. Belcher HRM500018VA016-1124-001 April 22, 2012 Dr. James Ziegler Hershey’s Performance Management System Performance management is one of the many tools used by companies to measure the effectiveness of the systems that are in place. Seiden, S., & Sowa, (2011) states that performance management refers to a set of activities adopted by an organization to enhance the performance of their employees. The Hershey Company is one of many Fortune 500 companies that use the performance management system to aid in the implementation of the company’s goals and objectives. Hershey endeavors to provide a dynamic and challenging workplace that affords employees the opportunity to develop their skills and talents. With its diverse work groups, Hershey must think of ways to effectively manage its unique workforce. For instance, with more individuals from the baby boomer era still in the working, facing diversity is unavoidable. As a result, managing diversity in the workplace has been and continues to be the topic of many companies to include the Hershey’s Company. Hershey recognizes the importance of effective communication. Employees are aware of the core values of the company. According to Hollenbeck, Gehart, & Wright (2011), employees should share values, be clear about how their work contributes to the organization’s mission, collaborate effectively, and be selected, equipped, and rewarded for meeting company objectives. The core values...
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...employees envision a promise of “happily ever after” from their employers. Employers and employees in comparison to husbands and wives undergo episodes of disagreement and experience consternation within their relationship. These conflicts can cultivate insecurities and the honeymoon can end abruptly. Perceptibly, it is obvious from the case study that the employee is discontented with either her current profession or her employer and has planned to quit her job. Although the case did not divulge any information is essence to her despondency, most frustrated employees share the comparable reasoning for dissatisfaction on their jobs. Stewart and Brown (2009) discuss many factors for employees’ dissatisfaction throughout the textbook, Human Resource Management. Nevertheless, the employee is regurgitating her frustrations to Malik because of the quantity of work, sometime being too little and others times, too much. The worker also complained that there is no excitement about her employment. The employee also does not feel that she is being challenged to ascertain skills that will facilitate her aspirations of becoming an entrepreneur. Realistically, requesting more details from this and other employees is crucial to eradicate the problems....
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...Career Development Plan II Bridget Hall June 28, 2010 Kelly Terrell | |InterClean | Memo To: Sales Team From: Bridget Hall CC: Date: 6/28/2010 Re: Appraisals With the merger of EnviroTech and InterClean complete, it is time to develop a plan for our organization to grow. At InterClean, we are committed to developing the most successful sales team in order to satisfy our customer needs, so a plan for training and mentoring these sales reps is a necessity. The workforce demands each company to change and respond to new developments as they come about, whether internal or external. The changes allow the employees to adapt to these changes as they are integrated with our products (such as the training on the products in the healthcare industry). With this said, there is a need to share the mission and vision the CEO has for the company which will put us at the forefront of all those other companies providing similar cleaning solutions. The motivation is to not only ‘sell you’ but also build a confident and lasting client relationships. Competency models were used to identify variables (knowledge skills), related to the overall organizational fit and to indentify personality characteristics (motivation, attitude) consistent with the organizational vision (Cascio, 2006)...
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...250,000 newcomers entering the country every year (Government of Canada). One of the distinguished features of Canada’s current workforce is its growing diversity. As a concept, diversity refers to a broader set of qualities than race and gender. Its dimensions include, but are not limited to, age, ethnicity, educational background, geographic location, income, marital and parental status, religious and moral beliefs, physical abilities, working experiences, and job classifications. For example, for the first time in history, today’s workplace accommodates four different generations — the Matures, the Baby Boomers, Generation X, and the Generation Y. Each age group brings different perspectives on life and work; all of them relate differently to the same working environment; all of them bring new ideas that benefit the workplace on different levels. It is a great challenge for both employers and employees to learn to value and to embrace differences and not get caught up in stereotyping those who look, think and act differently. It is a great need to start learning about diversity by talking to people, asking questions and listening. The more we know about differences, the more we understand them and the more we can appreciate and value their contributions to the workplace. Employers need to learn how to integrate and manage their diverse workforce; employees need to recognize the challenges diversity brings and to be more flexible and adaptable. It is a process of cooperative...
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...Table of Contents Abstract 4 Introduction 4 Gender Diversity 7 Diversity in Sexuality 8 Racial Diversity 10 Diversity in Age 11 Cultural Diversity 12 Religious Diversity 13 Importance of Diversity Training 18 Recommendations for Managers 22 Conclusion 26 References 28 Abstract This research paper addresses the importance of diversity training in the workplace. Having realized how pertinent workplace discrimination is globally, this paper will give a broad look into the various ways that diversity is displayed in the workplace. The diversity issues involving gender, sexuality, race, age, culture and religion will be explored, and the benefits that diversity training brings in each area will be outlined. Examples of the approaches that many Fortune 500 companies are taking will be touched on throughout the paper, as well as, the strategies behind corporate inclusion. Finally, manager’s recommendations will be given on ways to incorporate diversity training into an organization, and the potential outcomes that it brings to an organization. Introduction People differ in many aspects of their lives. We differ in race, color, sex, religious beliefs and origin to name a few. These diverse characteristics are what make us so unique from one another. Some people see diversity as an opportunity to learn and grow from other people, but others see it as a hindrance, which should be eliminated. Discrimination is defined as treatment or consideration...
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...Chapter 1 Introduction 1. Background Strategic Human Resource Management (SHRM) has been, and remains, one of the most powerful and influential ideas to have emerged in the field of business and management during the past twenty-five years. Policy makers at government level have drawn upon the idea in order to promote ‘high performance workplaces’ and ‘human capital management’. Within business corporations, the idea that the way in which people are managed could be one of, if not the most crucial factor in the whole array of competitivenessinducing variables, has become a widely accepted proposition during this period. Many management consultancy firms – both large and small – have built substantial businesses by translating the concept into frameworks, methodologies and prescriptions. And, not least, academics have analysed, at considerable length, the meaning, significance and the evidence base for the ideas associated with SHRM. The central idea – broadly stated – is that while for much of the industrial age, ‘labour’ was treated as an unfortunate ‘cost’, it became possible to view it in an entirely different light; as an ‘asset’. Economists and accountants routinely classified labour as one the main ‘variable costs’. Accordingly, procedures and managerial systems were aligned with this view. Labour was seen as plentiful and dispensable. Little thought was given to its recruitment, little investment was made in its development...
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...Hershey’s Sweet Mission Name: Courtney Johnson Professor: Dr. Richard Waldo Human Resource Management Foundations HRM500 Date: January 21, 2012 Abstract Located in Lancaster, Pennsylvania, Milton Hershey, candy-manufacturer, made the decision in 1894 to produce sweet chocolate to his caramels. In the 1900’s the Hershey Chocolate Company started their journey down the sweet road of creating milk chocolate in the form of bars, wafers and other creations. In 1907 Mr. Hershey looked to expand the product line, beginning the signature candy, Hershey Kisses. Hershey’s mission statement, “bringing sweet moments of Hershey happiness to the world every day,” summarizes their company, their people, their past and their future. (About Hershey, 2010.) Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Hershey’s performance management system already appeals to the diverse groups that it employs, they are a well rounded group that continues to be successful. Their system already is appealing to their diverse groups; they cater to both the baby boomer generation as well at the “millennial” generation (employees in their twenties). Not only do they cater to age and generations differences, but they have experienced an increase in diversity with the expansion of the company. (Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2011). Hershey has found a way to attract the younger generations also known as...
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...“The Evolution of Human Behavior In The Work Place” “The Evolution of Human Behavior In The Work Place” Over the years, organizations and theorists alike have explored the evolving nature of workforce personality and behavior. Organizational behavior, defined as the study of what people, think, feel, and do in and around organizations. In today’s world, organizational development, worker values and performance, content and processes of work have transformed due to the lessons learned from previous studies of the field. In order to fully understand and measure the values and implications it is very important for us to take look at its roots. Scientific Management Theory During the early 1900’s organizations sought better ways to satisfy their customers, machinery changed the way goods were processed and managers had to increase the efficiency of the work task mixtures. In 1911, Frederick Taylor, “Taylor’s: Scientific Management” (pp.10) 1 explored the effects of worker productivity by reducing the amount of time a worker spent on each task by optimizing the way the task was performed. Tasks were then codified, workers were taught new method of performing and matched by skill level and paid for increased performance. The Hawthorne Effect Theory Researchers studied worker efficiency at the Hawthorne Works of Western Electric Co., during 1924-1932. According to The Hawthorne Experiments, their findings from this research ultimately would signal a fundamental shift...
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...The recent decades of business and management strategic improvement have proved that human resource development has objectively become a major concern of both government and organizations in the today’s world of work. To analyze this phenomenon it is necessary to understand what Human Resource Development (HRD) truly is. HR commonly used meaning, is related to the business world referring to the individuals working in any business firm and coping with various personnel problems and issues related to recruiting, managing, developing, rewarding. HRD therefore is the development and improvement of the “framework for employers and employees which promotes a skilled and flexible labor market” [1]. It is also important to understand that the basic principle of this “skilled and flexible labor market” is partnership and therefore is created to bring mutual advantages both for the employers and the employees. HRD protects also protect the rights of the sides making their interactions well-coordinated. 2. Human Resource Development today HRD has radically changed in the last years and nowadays it corresponds to the demands on the level of large business organizations and governmental institutions. Its impact on the functioning of any organization is being analyzed by the major experts. What is one of the best sides of HRD is that it has become a synthesis of many vital global aspects including occupational psychology, organizational behavior and theories of learning. Therefore HRD...
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