...ethics” (employee commitment, investor loyalty, customer satisfaction, and bottom line). Business ethics includes the principles and standards that guide behavior in the world of business. The ethical behavior of a company is being judged and determined by its stakeholders. They may not always be right but their judgment affects the company’s reputation in society. There are several benefits of business ethics. Ethics contribute to (Ferrell, Fraedrich, & Ferrell, 2011, pp. 18-21): • Employee commitment – comes from employees who believe their future is tied to that of their organization and their willingness to make personal sacrifices for the organization. • Investor loyalty – ethical conduct results in shareholder loyalty and can contribute to success that supports even broader social causes and concerns. • Customer satisfaction – one of the most important factor in a successful business strategy; a company must continue to develop, alter, and adapt products to keep pace with customers’ changing desires and preferences and it must seek to develop long-term relationships with customers and stakeholders • Profits – must have adequate financial performance in order to nurture and develop an ethical culture. Because of the actions of the American Red Cross following 9/11 and Hurricane Katrina, their benefits of business effects were damaged. Employee commitment wavered because of the actions of the organization. Because of the lack of monitoring some employees or volunteers were...
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...response by government, NGOs and volunteer groups to Hurricane Katrina. The question for you to answer is whether or not the organizational structure for disaster response for the City of New Orleans, State of Louisiana, and FEMA was adequate to effectively respond to a Cat. 3 - 5 hurricane on August 26th, 2005. As you respond to this question please complete the following: o Review the various reports concerning the Katrina response and relief efforts. Identify an example of a relief effort which was successful and one which was unsuccessful. o Discuss the reasons why the examples you cited above were or were not successful. Comment specifically on whether you believe that the organizational structure at the City of New Orleans, State of Louisiana, and the Federal government was adequate, including communications and command and control. (Please refer to the Organization Structure for incident management in the National Response Plan.) Focus on how coordinating structures, processes, and protocols were employed to manage the disaster response. Discuss the importance of social networks during the Katrina Disaster. Please review the following (referenced) article and comment on the importance of social networks during a disaster response. ~ 1 of 11 ~ MHE 512- MOD 1 - Case Introduction to Disaster Relief; Organizational Structure of Relief Organizations; and, The National Response Framework Hurricane Katrina: Disaster Relief Efforts 1. What went right? Capturing...
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...The President The White House 1600 Pennsylvania Ave, NW Washington, D.C. 20500 Dear Mr. President, I am writing you today to express my opposition for the socio-economic differences present in our country which is always a concern for all of the groups of society. Such a distinction is usually disapproved of because of various ethical issues for example; poor environmental conditions for people with a lower socio-economic status. Socio-economic differences can touch several different diversities such as, the poor, the elderly, and the disabled; and ultimately may degrade the quality of life. Natural disasters, such as Hurricane Katrina, is a prime example of how socio-economic status may degrade the quality of life, which could prove to be a challenge for all of mankind....
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...Assignment 1 Assignment 1: “The American Red Cross (ARC) Shonnette P. Ferebee Dr.Jack Huddleston HRM 522 Ethics and Advocacy for HR Professionals July 22, 2012 2 Determine the impact of this event on ARC’s benefits of business ethics” (employee commitment, investor loyalty, customer satisfaction, and bottom line. Ferrell, Fraedrich and Ferrell (2011) stated that the ARC is an independent organization, supported by the public donations and volunteerism (p.327). ARC mission is offer relief to people of catastrophes and help them prepare for and answer to emergencies. Ferrell, Fraedrich and Ferrell (2011) mentioned that The ARC has had to report allegations of fraud, bribery, and even theft on the part of volunteers and employees working for the organization (pg.327). This had a bad impact on the employee commitment and investor loyalty standpoint. It lead to ARC having to deal with a number of inside trials due to high turnovers, as well as charges of over payment and possible dishonesty among its board of directors and upper management. We know that dishonesty is having a lack of truthfulness, which has a great impact on ARC benefits of business ethics. Clara Barton founded the ARC in 1881 and was enthused by the work of the International Red Cross while on a trip to Europe during the Franco-Prussian War of 1870-1871(p.327). The ARC is one of the many organizations chartered by the U.S government, receiving its first federal charter in 1900(p.327). The ARC employee...
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...(ARC) 2 This assignment will cover the ARC and the impact that the events of 9-11 and Hurricanes Katrina and Rita had on ARC’s benefits of business ethics; the role that ARC’s stakeholders played in these scenarios; ways in which ARC’s corporate governance failed to provide formalized responsibility to their stakeholders; and steps that ARC could follow to improve their stakeholder perspective. Organizations have a responsibility to behave ethically and meet the economic, legal, ethical and philanthropic duties that stakeholders expect them to. Those responsibilities are included in, and are part of an organization’s commitment to being a corporate citizen. Not only does the organization have to prioritize stakeholders, please and cater to the interest of stakeholders, the corporation must also protect its own reputation, image and branding. Identifying and working through ethical issues that are meaningful to stakeholders should be at the top of an organization's to do list as these issues will impact shareholder value and organizational performance and branding. (Ferrell, 2012),(Ireland, 2011). ARC’s mission is to “provide relief to victims of disasters and help people prevent, prepare for and respond to emergencies” (Ferrell, 2012, p. 327). The ARC was guilty of straying from its vision and mission due to their negligence in handling various ethical issues. ARC experienced ethical issues such as: lack of “transparent, accurate representation of organization’s need for, and...
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...possibility of a highly undesirable outcome (Webster.com). It seems that the term “crisis” is a term used and that is subjective, because things happen all the time. Some are good and some are bad, and just like anything else it all has to do with how you interpret it. Crises within an Organization are inevitable and with proper identification and handling of the situation, the “Crisis” can be a turning point for positive changes within the organization. When I thought about a crisis within and organizations it never occurred to me that almost anything that causes a disruption can be, and in most cases are called a crisis. As I researched the topic it spoke of societal crisis, which included natural disasters such as earthquakes, hurricanes, forest fires or even climate change (Jaques). It even went a step further and identified infrastructure disruptions that refers to regional or internal power utility disruptions, planned organizational transitions that includes layoff, reorganizations, mergers, acquisitions and strikes (Lewis). “Robert B. Irvine, president of the Institute for Crisis Management, noted in Communication World that the Institute characterizes most business crises as one of two types: sudden crisis or smoldering crisis. A sudden crisis as a disruption in the company's business that occurs without warning, and is likely to generate new coverage,” Some are business-related accidents, natural disasters, sudden death or disability of a key person,...
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...Name:__________________________ 1. Herbert Hoover assumes that engineers are accountable for whether the products they make actually work according to expectations. But suppose, as is typical, that an engineer works on only a small part of a building or computer. Is Hoover mistaken in saying that the engineer shares responsibility for the project in its entirety? Does what he says apply only to the project engineer responsible for overseeing the entire project? Distinguish the applicable senses of ‘responsibility.’ CBS News had an article online regarding the court case involving the Army Corps of Engineers and their accountability with the levee failure during Hurricane Katrina. CBS News reports that the ruling could impact northern Texas. Congress made the decision that if something happened, the Army Corps of Engineers would not be held accountable. So when something happens, who is responsible? The city that the levee protects? The Federal Government is one thing, but what about all of the other engineering companies large, small, and everywhere in between? Obviously, one company can’t ever say “We cannot be held accountable if one of our products fails and injures people”. That’s wrong. So, how where would the accountability be pinned? If one of those smaller companies produced a product that ended up hurting or killing people, the entire company should be accountable. According to the Encyclopedia of Business, “businesses can be held liable for any...
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...What effects do organizational structure and compensation have on ethical behavior among chief executives at ARC? As noted earlier, within the organization there is an extremely high rate of turnover at the top level of management. With this turnover, there essentially is a breeding ground for unethical leadership. With all managers at the top receiving a handsome severance package, it is no wonder why many take the position only to leave in less than a year. The instability at top trickle down throughout in the organization. This trickle-down effect is what allows the unethical conduct on the frontlines. A company restructuring and a strong foundation is needed to stop this unethical behavior from happening. What are some of the reasons for the ARC’s ethical dilemmas, and how can the organization guarantee that these problems will not recur in the future? The one factor that this case boils down to is money. The majority of the organization’s problems is based off of the fact that money rules the world and power the desires of mankind. With that said, there are still many issues within the organization on their handling of donor money. Everything from receiving to distribution of these funds needs to be more closely monitored. This stems from the lack of formal leadership in the head of the organization. There is too much turnover within the organization and it is leaving the ARC in shambles. With the constant changes in leadership styles from CEO to CEO, the employees are...
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...Module 1 Assignment Jacqualynn Mejias Saint Leo University When people are given resources and a set of rules on how to allocate the resources and there are enough resources for everyone to get some it is very easy to determine who gets what. The simplicity goes away when people have to allocate a scarce resource. It would be nice to say that people’s ethical beliefs do not play a role in decisions that have to be made, but that is not the case. Ethics, virtues and values are involved in most decisions that are made. When allocating resources, especially scarce resources there are tough decisions that have to be made to determine who is entitled to get the resource. In order to understand how ethics can play a hand in who is going to get a scarce resource, one must understand exactly what ethics are. Ethics are the basic concepts and principles of right human conduct (“Business Dictionary”, 2013). There are social norms and usually the country is divided on what they deem to be ethical, but there are issues that most everyone agrees with. There are also values and virtues. A value is what a person or their culture value as far as morals and character, for example, being on time or always being neat can be seen as a value. A virtue is more about expressing character, and example of virtue would be loyalty (Sheryl, 2010). All of these play into how people arrive at the decisions they make. When thinking of a difficult decision it is easy to see how ethics, virtues and...
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...Articulate the national EHR mandate. The ONC-Coordinated Federal Health Information Technology Strategic Plan: 2008-2012 outlines the goals, objectives, and strategies set forth by different federal agencies to help develop a new health information technology infrastructure. The objective of the plan is to develop a patient centered health care system that improves the health of communities and the Nation (Department of Health and Human Services [DHHS], 2008). After Hurricane Katrina, our Nation discovered how easy it was to lose paper health care information. This catastrophic event showcased the value of a national electronic health care system that would keep medical records safe in the event of a natural disaster (Walker, 2005). I will examine the challenges my healthcare facility has faced in achieving the goals of this mandate, and what future plans are in place. In 2004 President George Bush created an executive order that would lay the foundation for a new health information technology infrastructure. This infrastructure would help improve health care quality, reduce medical errors, and increase effective exchange of health care information among health care providers. This system would also provide that Americans have access to electronic health records while keeping that information secure. The DHHS Synopsis informs us that (2008) “Underpinning that system is the ability for patients and providers to electronically share accurate health care information...
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...imperatives and the social consequences of business success. -Carroll(1979,1991) systematized CSR, distinguishing economic, legal, ethical, and philanthropic responsibilities. 2. Theoretical analysis of the institutional bases of CSR (The national business systems approach and new institutionalism): -Differ among countries -NBS approach explains the distinctive underpinnings of both implicit and explicit CSR. -Four key features of historically grown national institutional frameworks: 1:Political (European government generally have been more engaged in economic and social activity), 2: Financial (U.S: stock market, Europe: less big investors), 3: Education and labor (U.S: corporations themselves have developed strategies, EU: publicly led training and active labor market policies), 4: Cultural (US: giving back to society, EU: relies on representative organization to be their political parties, unions, and the state). 3. Apply the framework by comparing four salient social responsibility and irresponsibility issues in the U.S and Europe. a) Explicit CSR: Voluntary program and strategies by corporations that combine social and business value and address issues perceived as being part of the social responsibility of the company. For example: Wal-Mart, Fedex, Home Depot provide disaster relief to the victims of Hurricane Katrina in 2005 which with more than $792 million raised. b)...
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...Legal and Ethical Issues (GlaxoSmithKline in $3 billion fraud settlement) In cases like the GlaxoSmithKline fraud settlement there are legal and ethical issues affected. Ethically it was wrong for GlaxoSmithKline to put profit before the health of the public. Ethical issues do not have to be proven in court. Most individuals know and understand ethics as a basic human guideline for behavior. With thing legal issues it is a bit more difficult. In order to take action toward GlaxoSmithKline legally the allegations need proving. There was an allegation of GlaxoSmithKline using drugs for purposes which they had not been approved. GlaxoSmithKline also failed to report safety data about top drugs. Ethical and legal issues often times overlap, however in some cases not. It is our job as consumers to hold those who jeopardize patients’ health, harm taxpayers, and violate the public trust accountable for their actions. (Deception Duke) The video displayed many legal and ethical issues. The ethical issues against Duke were insurmountable. There were several opportunities to stop the study. Information was brought to their attention that raised suspicion, but they chose to ignore them. It was stated that they did not know about the fraud. I believe this to be true, but most importantly I don’t think they wanted to know. Even after the introduction of several red flags Duke chose to ignore them. Duke may not have any legal obligations to put a regulatory system in place to prevention...
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...Their customers are also, internationally whenever disaster strikes. So the treatment of them both, such always is fair and impartial. The American Red Cross manufactures their product through corporate and foundation funding, community partners, individual major donors and a national celebrity cabinet. The way they utilize their product is by teaching their employers and customers how to prepare their home and family, school and workplace. It will also educate on the different types of emergencies and where to get the tools and resources to better equip for these emergencies. A few problems that are facing the not-for-profit organization that I have chosen are the FDA fining the American Red Cross for blood safety lapses, financial issues cutting into the Red Cross and they now have their eighth president in ten...
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...humanitarian crisis in the world today. Currently, more than 12 million people are affected by the ongoing conflict happening in Syria. For the sake of comparison, the amount of people affected by both hurricane Katrina and the Haiti Earthquake, only totals to 5.2 million people (World Vision staff, 2015). These tragedies both hail in comparison to what his happening in Syria today. Ethical Issue The current ethical issue being discussed in our society today, is whether or not we should allow Syrian refugees into the United States. There are strong proponents to each side of the debate, each with their own ideals as to what is the best course of action. The line seems to drawn between what is best for our own nation, and what is best for humanity overall. After the recent tragic attacks in Paris, more than half a dozen U.S. State governors have publically stated that they will not allow Syrian refugees into their state. This includes Governor Snyder of Michigan. Texas Governor, Greg Abbott, wrote in a letter signed to President Obama, “as governor of Texas, I write to inform you that the State of Texas will not accept any refugees from Syria in the wake of the deadly terrorist attack in Paris” (Millhiser, 2015). Louisiana State Governor, Bobby Jindal, went as far as to issue an executive order stating, “departments, budget units, agencies, offices, entities, and officers of the executive branch of the State of Louisiana” to “utilize all lawful means to prevent the resettlement...
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...Ethics, Integrity and Law Enforcement Leadership As Americans, we have the freedom to for the most part, go where we desire, see who we care to see and to be safe while we conduct our daily lives. We can do this because there are laws that are set up or enacted, meticulously regulated and rigidly enforced. These laws allow law-abiding people on American soil to enjoy an amount of personal freedom that is envied by the vast majority of other nations. The laws that are in place are enforced by police officers who are visible in plain sight as a sort of deterrent to attempt to prevent the violation of laws before they happen. The backbone to being able to exercise these freedoms is derived from the protection given to us by law enforcement officials. This is one of the reasons why police officers and other law enforcement personnel are viewed with respect for the most part. There is however a darker side that is always lingering in the back of our minds when we think of officers. This more obscure side conjures up memories of years of corruption, authority abuse, human rights violations and the feared blind eye. It has been a priority to many chiefs of police and county sheriffs to erase this image and to attempt to restore trust among the suspicious American people. Many law enforcement agencies are enforcing standards and investigating reported discrepancies. One thing that is for sure is that for trust to be restored, we must have officers with good ethics and integrity and...
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