Management 330 Exam 1 Study Guide

Soft skills - focus on the human side of projects, organizational behavior theories provide insights into group work, and we draw from these to establish best practices for difficult project situations, such as dealing with an under preforming team member.

Hard skills – focus on the work to be done in the projects, includes clarifying what is to be produced, developing a list of tasks to produce the end product, and tracking the progress of that work.

Project – a temporary endeavor undertaken to create a unique project, service, or consultant.

Projects vs Business Processes – Unique output and a beginning and an end

Team – more than one person can complete, variety of skills

Manager – leader
Team Member – execute project tasks, produce deliverables, participates
Sponsor – middle man for team and organization
Client – the end user, the needs
Resource Manager – provide resources and people

Triple constraints – scope (functionality and quality), resources (costs), time (schedule)

Framework
Initiate -> Plan -> Execute <-> Monitor -> Close

Scope Statement
Mission(what/when), justification(why), assumptions(high-level), communication(channel), documents(where will they be kept), stakeholders(who), signature
SMART – specific, made to deliver, agreed up on, realistic, time-framed

Work breakdown structure – a deliverable-oriented hierarchical decomposition of the work to be executed by the project team to accomplish the project objectives and create the required deliverables Hierarchical decomposition – starts at the top and break things down
Deliverable-oriented – the final end product deliverable as well as intermediate deliverables noted in the scope statement

Predecessor – task dependencies

Milestone – significant date in project schedules (yes/no question)
Method to develop