...HCS 325 (Health Care Management) Complete Course https://hwguiders.com/downloads/hcs-325-health-care-management-complete-course/ HCS 325 Week 1 HCS 325 Week 1 Individual Roles and Functions Paper HCS 324 Week 2 HCS 325 Week 2 Individual Effective Communication Paper HCS 325 Week 2 Team Organizational Structure Presentation Audience and Action Plan Part I HCS 325 Week 3 HCS 325 Week 3 Individual Importance of Teams HCS 325 Week 3 Team Organizational Structure Presentation Communication Methods HCS 325 Week 3 Team Organizational Structure Presentation Formal Bibliography HCS 325 Week 4 HCS 325 Week 4 Individual Motivational Methods Paper HCS 325 Week 4 Team Organizational Structure Presentation Action Plan, Part II HCS 325 Week 5 HCS 325 Week 5 Team Organizational Structure Presentation HCS 325 (Health Care Management) Complete Course https://hwguiders.com/downloads/hcs-325-health-care-management-complete-course/ HCS 325 Week 1 HCS 325 Week 1 Individual Roles and Functions Paper HCS 324 Week 2 HCS 325 Week 2 Individual Effective Communication Paper HCS 325 Week 2 Team Organizational Structure Presentation Audience and Action Plan Part I HCS 325 Week 3 HCS 325 Week 3 Individual Importance of Teams HCS 325 Week 3 Team Organizational Structure Presentation Communication Methods HCS 325 Week 3 Team Organizational Structure Presentation Formal Bibliography HCS 325 Week 4 ...
Words: 2625 - Pages: 11
...Importance of Teams Denice Buteau, Kimberly George, Ashley Martin, Nicole Morgan HCS 325 Shawn Matheson Executive Summary Background Although effective teamwork will enhance the efficiency of a health care organization, the manager is responsible to improve efficiency and customer satisfaction within a department. As a manager for a busy call center, I have notice the volume of calls have doubled over the past year causing long queues for our internal and external customers. Upon review of the budget there is an additional $20,000 to spend on improving efficiency and customer satisfaction within our department. Objective Our objective will be to focus on teamwork to assist with improving efficiency and customer satisfaction through customer service and team building training. We will also look at the importance of teams, see how other industries use the team approach, and review the lessons learned from other industries. Goals The goal is for the team members to understand that working together out ways working individually. Methods Planning is an important process for problem solving. The team will be using the five step planning process to support problem solving. Importance of Teams Teams are essential to health care for a multitude of reasons. The most important reason is that a team has a common goal and that is to achieve the best possible effective functioning of the health care organization (Buchbinder.2012). Teams are made up of a group...
Words: 1218 - Pages: 5
...Running head: IMPROVING TEAM COLLABORATION April 9, 2015 Improving Team Collaboration As a home health care nurse multi-disciplinary collaboration regarding a specific patient can be very challenging. With the increasing number of complex patients, patients can have care provided from several different professionals with very different goals. These disciplines include: skilled nurse, physical therapy, occupational therapy, speech therapy, medical social worker, and home health aide. The lack of consistent communication between health care providers can lead to poor outcomes, such a falls, decreased patient satisfaction, and unplanned hospitalizations. For example if a patient has a medication change causing weakness or unsteady gate that is not communicated to the therapist, the therapist may send patient to hospital concluding it is a functional change instead of a medication side effect. This is just one of many things that can occur when poor communication occurs within a multi-disciplinary team. As previously mentioned home health care has seen a significant growth of increasingly complex patients requiring multiple disciplines in the home. Each member of the healthcare team has patient centered goals. It is necessary for each discipline to be aware of the goals that each discipline is working on to form a seamless plan of care. Due to the increased complexity of the plan of care it is necessary for the team to meet via conference call or in person to collaborate...
Words: 1514 - Pages: 7
...The Phoenix Health Organization A Business Proposal on the Importance of Teams Prepared for Jeffery Dodd Senior Vice President, Research and Development The Phoenix Health Organization Prepared by Nadia Williams Vice President, Marketing Lake Financial October 1, 2012 Proposal Number: LF10-01 Phoenix Health Organization A Business Proposal on the Importance of Teams Executive Summary Background The Phoenix Health Organization, is organization that cares and enhances patient care along with an excellence in teamwork. With having such we have expanded into new heights of health care.We have recently over the past couple of years added a call center, business park, and adult day center which has set business to multiply ensuring all ends are criteria is met within the organization. We are now up to expand our business even more and maybe hire addtional staff if the budget allows using the 5- step planning process to careful choose the candidates and make a decision. Objective/Goals The general manager of the call center in a health care organization will have additional department efficiencies and customer service satisfaction improvements. Because of high volume of calls that has doubled over the past year and not acquiring the budget to hire additional excess staff the extra $20,000 will assist in providing improvements to the efficiencies and customer satisfactory training. This is a proposal stating a 5-step planning process...
Words: 1035 - Pages: 5
...Importance of Teams paper Latricia Kynard 325 July 26, 2012 Ms Gray Importance of Teams paper In the writer paper she will be disusing why teams are essential to health care and how teams are used in other industries such as aviation, auto racing, .and the military and so on? And how lessons from other industries might be applied in health care? The writer will explain which organization processes support problem solving In today’s health care system, delivery processes involve numerous interfaces and patient handoffs among multiple health care practitioners with varying levels of educational and occupational training. During the course of a 4-day hospital stay, a patient may interact with 50 different employees, including physicians, nurses, technicians, and others. Effective clinical practice thus involves many instances where critical information must be accurately communicated. Team collaboration is essential. (Michelle O 'Daniel, 2012) When health care professionals are not communicating effectively, patient safety is at risk for several reasons: lack of critical information, misinterpretation of information, unclear orders over the telephone, and overlooked changes in status. Most times in health care environment it is almost impossible to work well with individuals who has a issue at home and has came to work upset. (Michelle O 'Daniel, 2012) During different times I’ve worked in different areas of health care nothing was different the altitudes were all...
Words: 737 - Pages: 3
...| | |Health Care Management | Copyright © 2012, 2010 by University of Phoenix. All rights reserved. Course Description The course explores fundamental concepts of management theory as applied to health care. Students will examine the organizational structure of the health care delivery system and administrative processes such as planning, problem solving, decision making, and quality productivity improvement. Emphasis will also be placed on the major issues and problem areas confronting health service administrators. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Lombardi, D. N., & Schermerhorn, J. R. (2007). Health care management: Tools and techniques for managing in a health care environment. Hoboken,...
Words: 3000 - Pages: 12
...Improvement Plan Part II Quality improvement is a hospitals process to advance the quality of care and outcomes for patients using an explicit set of philosophies and procedures (Walker, 2012). This paper attempts to describe some of the areas of potential advances for quality improvement at Washington County Regional Medical Center (WCRMC) nursing unit. One principle of quality improvement is measurement, which is the collection of data to improve patient care. Using these measurements and tools can help leaders understand the direction of quality in the organization. Areas of Potential Improvement for the Organization. The areas of consideration for improvement at WCRMC are emergency room wait times and discharge instructions. Both of these improvement areas have financial and influence for the health care organization. Emergency room wait times can reduce the market share and financial stability of the health care organization. Discharge instruction if given appropriately by the nursing staff can reduce the readmission rate for WCRMC, along with financial gain and improve the satisfaction of the patient experience. These are just of couple of measures WCRMC can use to align the mission of the organization and the commitment of improving performance. There are several models and tools for collecting data. Models There are several models for collecting data in the health care organization determining the method is responsibility of the organization. One model is the Plan...
Words: 1382 - Pages: 6
...OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN HEALTH AND SOCIAL CARE UNIT 14 – WORKING IN THE HEALTH SECTOR ASSIGNMENT 2 |UNIT TUTOR: |Nerys Brooks | |STANDARDISED WITH: |Ann Compton | |(Sign and date) | | |DATE SET: |06/05/16 | |SUBMISSION DATE: |10/06/16 | |LEARNING OUTCOMES: |3 Understand roles and responsibilities in the health sector | | |4 Understand the concept of multi-disciplinary working in the health | | |sector | |ASSESSMENT CRITERIA COVERED IN THIS ASSIGNMENT | |NOTE: The grades listed below are subject to internal and external moderation | |P5 | | | ...
Words: 781 - Pages: 4
...The Importance of Teams Marleana Reed HCS/325 June 17, 2013 Dr. Marie Gagnon The Importance of Teams If positioned properly within the health care industry great advantage and consumer preference is gained to bolster organizational sovereignty. To do so requires a dynamic plan to incorporate competitive systems, and a workforce of concentrated efforts to overshadow all others. “No Man Is an Island.” (John Donne,) This profound statement can serve as thought provoking cohortative where teamwork is cornerstone to the administration of duties, and project management. This paper details the functionality of processes, for effective teamwork. The Collaborative efforts of teams, benefit any organization, and lead to more successes than not. Teaming serves an additional purpose, whereas participants share experiences, learn to accept and appreciate the contributions of others, while gaining a sense of camaraderie. The organizations goal is to stage teams of workgroups throughout its structure for seamless networking among disciplines. These social interactions promote strengths and talents as significant to individuals as the framework of the team itself. As such, encouragement of individuals in team processes is as much a benefit to the participant as for the organization. Successful team members place into the forefront, the objective, in lieu of a self-serving approach to task, working diligently to accomplish the shared goal. The core values of the organization will be...
Words: 1701 - Pages: 7
...the right to a public education, access to public roads, and the right to health care for those living in poverty. There are no guarantees when it comes to life, but having health insurance makes a huge difference with preventing, diagnosing, and treating diseases. Of course having insurance itself is a great resource to ensure medical care and containing costs, but not all insurance programs are created equal. Insurance programs have caveats, exclusions, varying co-payments, and access to certain doctors and hospitals, which creates an ethical dilemma. Receiving the best care is subjective in most cases, but with money you can buy almost anything, including the best care. Although those living in poverty are given access to healthcare, that does not mean they receive the best or equal care as those who are wealthy. Living in a capitalist society, the richest Americans enjoy larger homes, nicer cars, better education and even health care. Even if we lived in a capitalist society where everyone had access to The practice of using inter-professional teams in delivering care is not a new concept but current health policy requires professionals work within a multidisciplinary team Department of Health (2001) and entrenched in the Nursing and Midwifery Council (2008) Code. The principle focus of this essay is to discuss the importance of inter-professional collaboration in delivering effective health care and what challenges and constraints exist. The integration of a case study...
Words: 340 - Pages: 2
...Human Resource in Health Care Field The activities pertaining to human resource management were observed early in 2000 B.C. Regardless of the type of industry, human resource management can be applied to all types of operational activities of an organization. Human resource management (HRM) has gained increased attention worldwide especially in health care systems. Specifically stated, like physical capital and consumables, human resources are also a principle input to health care systems. In relation with the health care, people working as non-clinical and clinical staff performing individual and public health intervention activities can be referred to as human resources (World Health Report, 2000). The knowledge, motivation and skills of such human resource ultimately reflect the benefits and performance of the health care delivery systems. In order to ensure system’s success, it is also required that an appropriate mix is maintained between various caregivers and health promoters since human capital shall be managed and handled differently from physical capital. Cost of healthcare is increasing with a drastic increase in health care consumables’ cost and number viz. drugs, disposable equipment and prostheses. This increasing expense can seriously affect the ability of publicly-funded system to hire and sustain effective practitioners. Key Roles of HRM in Health Care Field Human resource management represents the core building block of the field of health care. Human resources...
Words: 2303 - Pages: 10
...Personal and Professional Health Care Commuication HCS/ 350 Feburary 24, 2014 Tracy D. Anderws, DNP,ACNP,CCRN Personal and Professional Health Care Communication Personal and professional health care communication plays a major role in the care of the patient and how information is transmitted from one health care provider to the next. Collaborating with all members of the interdisciplinary team ensures that care will be provided at the highest level and patient safety will be first priority in order to have a good outcome. To better serve the community, these are some steps that we as professional nurses will take a look at to promote quality care for our patients. These includes the definition of health care communication, relevancy of effective personal health care communication to health outcomes, the lack of effective personal and professional health care communications along with theories and principles of therapeutic communication and how it affects the health care setting, patient, family members and the other health care providers. Definition of Health Care Communication According to Northhouse and Northouse (1998) “communication is the process of sharing information using a set of rules.” Communication has several modes of how one can relay pertinent medical information and share within the health care setting. Interaction such as non-verbal and verbal communication, oral, written, telephone conversation, emails and web cam just a few...
Words: 1548 - Pages: 7
... | | |College of Natural Sciences | | |HCS/341 Version 1 | | |Human Resources in Health Care | Copyright © 2010 by University of Phoenix. All rights reserved. Course Description This course examines the complexities and multiple issues involved in human resources management in health care organizations. Students will examine the strategic role of human resource management in response to changes in the health care industry. In addition, issues such as recruitment, retention, performance management, organizational development, and employee relations are examined. Federal, state, and professional regulatory requirements specific to health care are emphasized. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning...
Words: 1481 - Pages: 6
...Importance of Teams Anne-Monette L. Aquino HCS/325 May 06, 2013 Professor Joan Ralph Webber Sunbeam Healthcare A Business Proposal to Improve Efficiency and Customer Service by Focusing on Teamwork Prepared for Mary Ivyland Senior Vice President, Business Development Sunbeam Healthcare Prepared by Anne Aquino Manager, Call Center Operations Sunbeam Healthcare May 06, 2013 Sunbeam Healthcare A Business Proposal to Improve Efficiency and Customer Service by Focusing on Teamwork Executive Summary Background Sunbeam Healthcare is a not-for-profit health care delivery system with a mission to improve the health of those they serve with a commitment to quality in all that they do. Sunbeam Healthcare’s goal is to provide quality care and programs that set community standards, surpass patients’ expectations and are provided in a caring, convenient, economical, and accessible manner. Objective Sunbeam Healthcare is aiming to improve efficiency and customer satisfaction in the Call Center department through teamwork and a widespread collaboration of everyone involved. The organization has to think about teamwork when it comes to customer service. The customer does not categorize individuals in the organization based on their business unit, department or position. They see them as one entity. Due to the budget constraints, the hiring of additional staff is not possible. Sunbeam Healthcare must find other ways to enhance and develop department productivity...
Words: 1613 - Pages: 7
...Section 2725, without holding a license which is in an active status issued under this chapter except as otherwise provided in this act.” (Board of Registered Nursing - Business and Professions Code, 2015) On the other hand, a professional nursing organization like American Nurses Association (ANA) is the only nationwide nursing organization which represents the entire registered nurse population. ANA advances the nursing profession by fostering high standards of nursing practices, promoting the economic and general welfare of nurses in the workplace, projecting a positive and realistic view of nursing, and by lobbying the Congress and regulatory agencies on health care issues affecting nurses and the general public. (ANA Statement of Purpose, 2015) ”Optimal staffing is essential in order to provide optimal patient care.” (Nurse Staffing, 2015) ANA set standards for nursing practice and lobby the Congress to establish the law for optimal nurse to patient ratio, so nurses can reduce medication errors and reduce nurse fatigues or burnouts. B....
Words: 1561 - Pages: 7
