...Building an Ethical Organization Cheryl A. Boyd HSM230 September 23, 2012 Jennifer McNaught Building an Ethical Organization Today it is more important than ever for an organization to be seen as an honest and ethical organization. There is a long list of organizations that make the list of unethical organizations. Companies that abuse the public trust and are perceived to be abusive to clients, are dishonest, and give poor service make the list of unethical organizations. We have all seen the reports on the banks and scandals like Enron. We see daily the retail stores singled out or being sued for the mistreatment of employees. The list of ethical organizations is a much shorter list. This list is made up heavily of nonprofits such as the Salvation Army, Red Cross and the Susan G. Komen Foundations. What makes an ethical organization? “Many business experts treat ethics like a sermon on the mount. Although it is hard not to preach a bit when it comes to ethics. It’s interesting to consider how good ethical behavior is why the great companies are just that “(Mathews, 2012, pp. 1). There is a large movement today for organizations to be seen as an ethical organization. While it is possible for existing organizations to be fixed, it is best for a company to start out on a solid ethical foundation. “There are eight elements that comprise the ethical bedrock of an awesome organization. These elements are respect, honor, integrity, customer focus, results-oriented...
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...Building an Ethical Organization Part 1 Kay Wehner HSM/230 July 13, 2014 Kimberly Cowburn Building an Ethical Organization Part 1 Who are we? As the director of MWDDD (Mid-West Division of the Developmentally Disabled), a mental health service that is focused on the developmentally disabled, the main strategy as the director of this organization is to design, implement, and improve the quality and outcomes for the mental health and the social services within the organization. First it is important for the organization to incorporate different activities in order to improve the effectiveness of the organization, which will entail producing organizational practices, as well as the tools needed in order to not only identify, but address the barriers within the organization such as the ineffectiveness of treatments for instance. Secondly, it sets the essential ground rules for organizational effectiveness in order to direct the improvement endeavors within the organization. Last but not least, the organization will shape and refine the different decision making, and problem solving efforts so as not to hamper the improvements within the organization. It is important that the organization be successful in creating an increase of positive organizational morale, cultures, and climates, while reducing turnover with staff, improving the mental and health services available for each individual, and putting into effect a practice that is evidence-based. Our purpose and clientele: ...
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...RESPONSIBILITY DOES AN INDIVIDUAL MANAGER HAVE FOR THE ETHICAL CULTURE OF HIS/HER ORGANISATION? Ram Visvanathan Business Ethics May 28, 2014 Introduction. Ethics is very important for the prosperity of any organization. Every employee or stakeholder of an organization has got an important role to play in nurturing an ethical culture in an organization. This research paper discusses the level of responsibility that an individual manager has in the ethical culture of his or her organization. This is done with close attention to academic journals and research. The paper will derive its arguments from veteran theories like the Utilitarian and the Kantian theories. The paper will also relate its discussions with the case study about Enron a USA company that collapsed as a result of unethical behavior in the management. Some of the components that will be highlighted in the paper include; the importance of an ethical culture in an organization, the dangers of lack of ethics in an organization and the strategies that can be used to promote ethics in an organization. Justification of the research. The study of the role of individual managers in the ethical culture of an organization is a justified venture. This is because of the increased calls for ethical behaviors in organizations. The expectations of the staff and the society at large on ethical behaviors have increased tremendously over the past decade (Kansas & Plain 2002). Organizations also have a constitutional...
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...Building an Ethical Organization Human service organizations are meant to provide quality assistance when assisting individuals in need. One way to assure that this is so, is be making sure that one understands the many aspect of what ethics truly mean. When considering what an ethical organization stands for, one should always implement these six elements, such as: mission statement, values statement, code of ethics, organizational culture, leadership, and oversight. When building an ethical organization, this simply means that one needs to understand what it truly mean to be efficient, effective, productive, professional, and compassionate human service worker. What one has found while taking this course is that there are many human service organizations/agencies that are in this field only for the financial aspect. Creating an ethical organization begins with hiring ethical people. “Once employed, those individuals must step up to the moral challenge and fulfill the ethical responsibilities they have,’ (McCurdy, 1998) One’s staff should “bear the responsibility for the ethical nature of their organization; it will not do the claim that the organization can somehow “lead individuals to do good or evil or that the organization can be guilty of unethical behavior, apart from identifiable individuals who lead it and staff it” (McCurdy, 1998) Even though this is so, individuals have an indisputable moral responsibility in organizations, people also need their organization moral...
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...Building an Ethical Organization Part 2 Holly Regan HSM/230 January 12, 2014 Vicki Grant Building an Ethical Organization Part 2 Establishing and sustaining a successful ethical organization with a solid morally and ethically envisioned foundation takes continuous effort by all members of the organization. Every member has a particular role to be played which contributes to the organization’s mission of improving the quality of life of homeless teens and their families and the ethical obligation of earning the community’s trust. Royalty House is a non-profit organization that is staffed and governed by an experienced, professional, diverse group of volunteers whose target population are homeless youth ranging in age between twelve and eighteen; with the exception of some clients which continue in the program until the age of twenty-one. The exception is made either when particular clients require further mentoring to provide them with the skills required by law to live independently and also for the aging out of foster care population. The services Royalty House provides to the homeless youth population are 24 hour emergency shelter, transitional housing, residential substance abuse treatment for clients and their families, parenting classes, shelter for teen parents and their children, anger management classes, educational programs to obtain a GED, workshops to learn a trade, classes to earn a degree, basic behavioral health services, and referral services for...
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...1. Introduction The company, BP is the third-largest energy company where produces approximately 3.8 million barrels of oil and gas per day and possesses 22,400 service stations over the world. However, the oil disaster called as BP oil spill or the deep water horizon oil spill was occurred on April 20th, 2010 in the Gulf of Mexico recording the greatest oil spill compared to other oil spill accidents in our history. The Deepwater Horizon oil rig explosion caused deaths of 11 workers, 17 workers injured as well as a tremendous oil spill in the Gulf of Mexico. In fact, this case has been described as a complex accident including a variety of issues ranging from environmental to economic, politics and even ethical issues. The goal of our research is to find any ethical issues since this disaster happened is closely related to ethics which is concerned with moral obligation, social responsibility and justice (Carolyn Wiley, 1997) either individual (‘bad apples’) or organizational (‘bad barrels), which should be evaluated to verify this case. Firstly, the ethical issues can largely be divided into three categories, namely (1) technical design which has had some testing flaws before the actual usage and insufficient guidelines against the negative pressure test, (2) human factors including misjudgment, errors and a failure in duty, (3) organizational system such as taking risk procedures to save time and money and refusing the advice of staff and contractors as well as slowness to...
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...TERM PAPER Deteriorating Ethics and Values in Organizations: In the face of Indian Reality - VATSAL DUSAD 2010TT10971 ”Integrity has no need of rules.” --Albert Camus Ethics and Values in the context of organizational culture have been a topic of intense research and arguments over a long period of time, and it has also been recognized as a very important aspect of organizational behavior. In this paper, I would be discussing the deteriorating ethics and values in organizations. I would begin with elaborating what ethical culture means, then taking it over to highlighting its need, pondering over the reasons -‐ so as to why unethical culture prevails and then study about ethical leadership. I would like to conclude by, bringing it to Indian context and laying down a discussion -‐ on how prominent and prevalent is this issue in our own land. There has been a sudden rash of corporate scandals and the...
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...through ethical leadership. An ethical corporate culture has been associated with trust, commitment to quality, customer satisfaction, employee commitment, and financial performance. There is an opportunity for managers to take a proactive approach to incorporating ethical concerns into strategic planning. In addition, there has been public policy support for top management to be responsible for organizational ethics. Academic researchers can assist by investigating the relationship between ethical leadership and organizational performance variables. The Role of Ethical Leadership in Organizational Performance There is increasing support that it is good business for an organization to be ethical and that ethical cultures emerge from strong leadership. The rewards to organizations supporting ethical cultures include increased efficiency in daily operations and decision making, employee commitment, product quality improvements, customer loyalty, and improved financial performance (Ferrell, Maignan, and Loe 1999). Three different approaches are used by companies to implement ethics initiatives. Through compliance an organization can use internal controls to gain ethical conformity. Organizations may use ethics in public relations to enhance their reputation and gain extra media attention. A third, more committed approach involves using a value-based philosophy that incorporates the first two philosophies and focuses on creating an ethical culture...
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...Human Behaviour in Organizations Submitted to: Prof. Radha Sharma Submitted by: Group 1 Abhinav Srivastava 15P181 Ashutosh Pandey 15P191 Aviral Jain 15P192 Divya Gulati 15P201 Rahul Kasera 15P221 Soumitra Joysula 15P231 Human Behaviour in Organizations Submitted to: Prof. Radha Sharma Submitted by: Group 1 Abhinav Srivastava 15P181 Ashutosh Pandey 15P191 Aviral Jain 15P192 Divya Gulati 15P201 Rahul Kasera 15P221 Soumitra Joysula 15P231 Values & Ethics in Organizations Values & Ethics in Organizations Contents 1. Background 1 2. The Concept of Ethics and Values 1 2.1. Values 1 2.2. Ethics 1 2.3. Role of Leadership in Organizational Ethics and Values formation 1 2.3.1 Moral Spill-over Effect 1 2.4. Organisational Ethics 1 2.4.1 Basic Elements of Organizational Ethics 1 3 Motivation theories for building ethical organisations 1 3.1 Stakeholder Theory 1 3.2 Intrinsic and Extrinsic Motivation 1 3.3 Incentive Theory 1 3.3.1 Reinforcements in Incentive Theory 1 3.4 Operant Conditioning Theory 1 3.4.1 Modifying Operant Behaviour: Reinforcements and Punishments 1 3.4.2 Operant conditioning for changing human behaviour 1 4 Industry Practices 1 5 Values & Ethics: A Cross-Cultural Perspective 1 5.1 Considerations for Evaluating Values of another Culture 1 5.2 Comparison of business cultures between China and USA 1 6 Case Analysis 1 6.1 NAICOM may sanction operators on unethical...
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...CH-1 Organizational Behavior * Organizational Behavior * A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations * The aim is to apply such knowledge toward improving organizational effectiveness * Organization * A consciously coordinated social unit that: * Composed of a group of people * Functioning on a relatively continuous basis * To achieve a common goal or set of goals Organizations are made up of 3 levels * Individual Level * Individual Differences * Personality characteristics, perception, values, and attitudes * Job Satisfaction * A positive felling about one's job resulting from an evaluation of its characteristics * positively related to productive * positively related to engage in OCB * negatively related to absenteeism and turnover * Motivation * Behaving Ethically * Ethical Dilemmas & Ethical Choices * Situations in which individuals are required to define right and wrong conduct * Ethics * The study of moral values or principles that guide our behavior and inform us whether actions are right or wrong * Group Level * Working with Others * Developing good interpersonal skills * Workforce Diversity * The mix of people in organizations in terms of gender, race, ethnicity, disability, sexual orientation, age, and demographic characteristics such as education and socio-economic status...
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...Building an Ethical Organization Part 2 Jessica Rohan HSM 230 – Ethical Issues in Human Services Organizations 2/3/2013 Yvette Scott-Phillip Building an ethical organization takes cooperation from board members, staff, volunteers, and stakeholders. The organization has to decide on a mission, values, ethics, and a form of leadership. This creates the principles needed for the organization to run effectively and in an ethical manner. For Riley’s Recovery Center I will be creating these as well as talking about the organizational culture, leadership and oversight. Opinions from board members and stakeholders will also be considered when creating these documents. The purpose of these documents is to serve as a guide to all involved in the organization. Riley’s Recovery Center is a nonprofit organization that helps addicts and alcoholics of all ages that reside within Washtenaw County. Riley’s Recovery center accepts insurance in order to receive treatment. If a client does not have insurance or their insurance company does not cover their treatment we have alternative sources for payment. Our organization works with the State of Michigan in order to find alternative sources of funding. The programs we offer cover all areas of sobriety. We have a detox center within our rehabilitation facility. Most of our clients check into the detox center before entering the inpatient Rehabilitation dorms because they are going through withdrawals. The Detox center allows our clients...
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...Culture and Values for an Ethical Workplace FOURTH QUARTER–2009 Whether in domestic or global companies, ultimately, the commitment to business ethics and the foundation is built through organizational culture, with ethical values reflected in the workplace. Business Ethics: The Role of Culture and Values for an Ethical Workplace Abstract An ethical workplace is established through an organization’s culture, values and leadership. To promote ethical behavior, human resource professionals, people managers and senior management need to be knowledgeable about business ethics—from leadership, codes of conduct and related legislation to compliance training, ethical decisionmaking, and cultural and generational differences around ethics. Transparency, fairness and communication are key for establishing and maintaining an ethical workplace. Introduction In the business world today, issues of trust, respect, fairness, equity and transparency are gaining more attention. Business ethics includes organizational values, guidelines and codes, legal compliance, risk management, and individual and group behavior within the workplace. Effective leadership, with open dialogue and thoughtful deliberation, develops the foundation of an ethical workplace, is woven into the fabric of the organizational culture and is mirrored in ethical decision-making. Toward this end, all organizational leaders have a key role in establishing corporate values and modeling ethical behavior for their workforce...
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...Instructor Date Case Study Abstract: A Not-for-profit organization has similar issues like a for-profit organization. This case study examines Community Development International, a Not-for-Profit organization, and The Home Depot, a For-Profit organization. It examines both organizations from the beginning to now. It states the mission statements of each organization and describes the work each has done or is doing. It examines the ethical values of each organizations and the issues each has gone through or is going through with solutions as to how to fix each issue. Introduction: When analyzing an organization one should know what type of organization it is. There are two types of organizations, Not-for-Profit (Non-Profit) and For-Profit. According to The Macquarie Dictionary, a Not-for-Profit organization is “formed for the purpose of providing goods or services, but not for the purpose of making profit.” A For-Profit is described as “often plural pecuniary gain resulting from the employment of capital in any transaction”. (The Macquarie Dictionary, Profit, para.1). Community Development International, a Not-for-Profit organization, and Home Depot, a For-Profit organizations, are two different kinds of organizations, yet have similarities when it comes to ethical perspectives. Three ethical perspectives that were utilized to generate this study are Consequentialism, Deontology and Virtue Theory. Each organization will be analyzed utilizing these perspectives to examine...
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...Name University Course Tutor Date Business Ethics Business Ethics Ethics can be defined as moral guidelines which govern good behavior. Therefore, business ethics is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It is increasingly being applied in businesses to guide their operations. It captures different aspects norms and values that govern the behavior of a business. For instance, it has codes of practices that are increasingly becoming popular. These cover different areas such as corporate social responsibility, environmental policy and actions, rules for personal and corporate integrity, dealings with customers and the supply chain. Business ethics guide how businesses and people should behave in the world of business or commerce. Ethical Theories There are several ethical theories that explain how people and business entities should behave in the society so that their behavior may be considered to be morally good. Some of these theories are briefly explained below in relation to business behavior. Utilitarianism This theory holds that an act can be judged as morally good or bad, right or wrong when it produces amount of pleasure or lack of pain for the greatest number of people (Sadler 9). Business ethics operates under greatest happiness principle. This implies that businesses and their managers need to maximize positive outcomes for the largest number of people...
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...CHAPTER 1 - INTRODUCTION TO ORGANIZATIONAL BEHAVIOR CHAPTER OBJECTIVES After reading this chapter students should be able to: 1. Define organizational behavior (OB). 2. Identify the primary behavioral disciplines contributing to OB. 3. Describe the three goals of OB. 4. List the major challenges and opportunities for managers to use OB concepts. 5. Describe how OB concepts can help make organizations more productive. 6. Discuss why work force diversity has become an important issue in management. 7. Explain how managers and organizations are responding to the problem of employee ethical dilemmas. 8. Discuss how knowledge of OB can help managers stimulate organizational innovation and change. LECTURE OUTLINE I. THE FIELD OF ORGANIZATIONAL BEHAVIOR A. Definition 1. Organizational behavior is the systematic study of the actions and attitudes that people exhibit within organizations. (ppt 4) 2. Key parts of the definition a) Systematic study (ppt 5) 1) The use of scientific evidence gathered under controlled conditions and measured and interpreted in a reasonably rigorous manner to attribute cause and effect. (ppt 6) 2) OB—its theories and conclusions—is based on a large number of systematically designed research studies. b) Systematic study of actions (or behaviors) and attitudes include three areas: productivity, absenteeism, and turnover. (ppt 7) 1) Managers clearly are concerned...
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