...OBJECTIVES After studying this chapter, students should be able to: 1. Define organizational behavior (OB) 2. Describe what managers do 3. Explain the value of the systematic study of OB 4. List the major challenges and opportunities for managers to use OB concepts 5. Identify the contributions made by major behavioral science disciplines to OB 6. Describe why managers require a knowledge of OB 7. Explain the need for a contingency approach to the study of OB 8. Identify the three levels of analysis in this book’s OB model CHAPTER OVERVIEW Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, then applies that knowledge to make organizations work more effectively. Specifically, OB focuses on how to improve productivity, reduce absenteeism and turnover, and increase employee citizenship and job satisfaction. We all hold generalizations about the behavior of people. Some of our generalizations may provide valid insights into human behavior, but many are erroneous. Organizational behavior uses systematic study to improve predictions of behavior that would be made from intuition alone. Yet, because people are different, we need to look at OB in a contingency framework, using situational variables to moderate cause-effect...
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...Task 1 i. The allowance account is a contra account to accounts receivable, the actual bad debts of $35,000 are debited to the allowance account as they are written off. The expense recorded in the statement of comprehensive income therefore represents the balance-day adjustment upon assessment of the recoverability of the accounts receivable. Journal entry: Allowance for Doubtful Debts Dr $45,000 Account Receivable Cr $45,000 In determining cash receipts from customers under the direct method, the balance of the Allowance for Doubtful Debts account must not be netted off against the account receivable balance. Otherwise, both cash received from customers and cash paid for expenses will be mis-stated. Journal entry: Bad and doubtful debt Dr $35,000 Allowance for Doubtful Debts Cr $35,000 As is shown above, the bad debt expense should be ignored, since it is a book entry only and cannot be converted to a cash-basis expense. In the note showing reconciliation of net cash from operating activities to profit (indirect method), both the bad debts write-off of $35,000 and the increase in allowance for doubtful debts of $45,000 are taken into account automatically by the increase in the gross accounts receivable balance and the increase in the allowance for doubtful debts can be disclosed separately. ii. Depreciation expense is a non-cash item, which is included in the statement of comprehensive...
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...test results seemed accurate to you and why. Please relate OB concepts and terms that we have discussed in class when describing your assessment of your results. You may also want a person who knows you well to complete the personality test assessing your personality and compare their results with the results that you obtained. (This is not necessary, however.) I will grade your assignment based on the rubric on the following page. Please note that while this assignment requires a discussion of your results in general terms, you do not need to provide me with the actual results (scores) of your personality test if you do not wish to do so. Rubric for Grading Writing Assignment 1. Identification of Appropriate OB principles - Category 1 (rating scale 1 - 5) * 1 – low skill in identification --- Student identifies 0 to 1 OB concepts * 3 - average skill in identification --- Student identifies 2 to 3 OB concepts * 5 - high skill in identification --- Student identifies 4 or more OB concepts - Students are assessed in their ability to identify relevant organizational behavior principles and topics from the assigned readings and/or classroom discussions 2. Application of Appropriate OB principles – Category 2 (rating scale 1 – 5) * 1 - low skill in application – Student does not apply examples to OB concepts identified * 3 - average skill in application – Student partially applies examples to OB concepts identified * 5 - high skill in application...
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...University of Central Florida College of Medicine Obstetrics and Gynecology Clerkship Revised 5/4/11 lab 1 | P a g e University of Central Florida College of Medicine Obstetrics and Gynecology Clerkship Revised 5/4/11 lab 2 | P a g e TABLE OF CONTENTS GENERAL INFORMATION ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 4 RECOMMENDED TEXTS/RESOURCES ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 5 DIDACTIC EXPERIENCE ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 6 IMPORTANT LOCATIONS ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 7 OBSTETRICAL SERVICE: FLORIDA HOSPITAL AND WINNIE PALMER HOSPITAL ‐‐‐‐‐‐‐‐‐‐‐‐ 8 GYNECOLOGIC AND GYNECOLOGIC ONCOLOGY SERVICES: FLORIDA HOSPITAL AND WINNIE PALMER HOSPITAL ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 11 COMMUNITY WEEK AND SPECIALTY CLINICS‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐14 TIPS FOR A SUCCESSFUL OB/GYN ROTATION ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 15 LOGGING PATIENT ENCOUNTERS (THE PATIENT PASSPORT) ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 16 CLERKSHIP ATTENDANCE POLICY ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 19 CLERKSHIP OBJECTIVES ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 20 THE CASE...
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...Individual Assignment # 1 Building on assignment # 1, the purpose of this assignment is to help each of you deepen your understanding of how various organizational behaviours, particularly those at the individual and group/team level, affect and are affected by organizational culture and organizational change. Although it is an individual assignment in terms of the core work, it expands into a group project as you each share what you discover and learn with your project team in relation to Team Project # 2. Assignment Objectives: * Explore a particular aspect of organizational behaviour. * Explain the interrelationships between these aspects of OB and organizational culture and organizational change. * Assess how the OB factors you have studied might have been at play in the Transact Insurance Corporation as described in the case study. * Develop a basic plan to show how Jim Leon might have used strengths-based approaches to change leadership to generate better outcomes. Although this is an individual assignment, you are welcome, indeed encouraged, to collaborate with your team mates as you explore your assigned topics and find common themes and patterns in the various OB topics explored by the group. You will use your collective learning to develop your Team Project 2 presentation and recommendations. Each team member will explore one of the following six topics. Determine early who is going to research which topic. 1. Individual Behaviour,...
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...as Lyon 3 University, Catholic University, Lille 1 University etc.) to teach the full 30 hours module of International Business (IB) for PGDM 1st year students as per the following schedule: DAY |Section |Venue |I |II | |III |IV |V | | | | |9:30AM-10:45 AM |10:45AM-1:00 PM |1:00-1:40 PM |1:45PM-3:45 PM |3:45PM-4:45 PM |4:45PM-5:45 PM | |September 14, 2015 Monday |A |12 |OB-A |30 Hours Module on International Business by Prof. Alain Boge, Professor from France (All Five Sections) Venue: (Auditorium) |LUNCH |30 Hours Module on International Business by Prof. Alain Boge, Professor from France (All Five Sections) Venue: (Auditorium) |OB-B |PPSP-I-A | | |B |13 |QTM-I-A | | | |ME-B |PPSP-I-B | | |C |14 |ITM-B (Lab-V) | | | |ME-A |MM-I | | |D |16 |FAM-A | | | |ITM-A |ITM-B (Lab-V) | | |E |17 |ME-B | | | |QTM-I-B |MC | |September 15, 2015 Tuesday |A |12 |MM-I | | | |QTM-I-B |OB-B | | |B |13 |OB-B | | | |MM-I |FAM-B | | |C |14 |QTM-I-A | | | |MS |QTM-I-B | | |D |16 |FAM-B | | | |ME-A |ITM-B (Lab-V) | | |E |17 |ITM-B (Lab-V) | | | |ITM-A |ME-A | |September 16, 2015 Wednesday, |A |12 |QTM-I-A | | | |QTM-I-B |FAM-A | | |B |13 |FAM-A | | | |MM-I |ITM-A | | |C |14 |MC | | | |MC |ITM-B (Lab-V) | | |D |16 |MM-I | | | |FAM-B |ME-B | | |E |17 |FAM-B | | | |OB-B |MM-I | |September 17, 2015 Thursday |A |12 |FAM-B | | | |MM-I |ME-A | | |B |13 |ITM-B (Lab-V) | | | |FAM-B |PPSP-I-A | | |C |14 |MM-I | | | |ITM-A |FAM-A | | |D |16 |QTM-I-A | | | |OB-A...
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...Obstetrics and Gynecology Director: Sangeeta Jain MD Coordinator: Brandie Davis Overview: The Galveston Obstetrics and Gynecology clerkship consists of 1 week Labor and Delivery Days, 1 week of Labor and Delivery Nights, I week of Antepartum, 1 week of Post-partum 1 week of Gynecology, and 1 week of Out-patient clinic. However, the structure of the course is often changed in response to student feedback, so please refer to your syllabus for details! The obstetrics portion focuses on labor and delivery, antepartum, and postpartum aspects of patient care. The weeks that you spend in gynecology vary widely and can range from community clinics to gynecologic surgery. This clerkship is highly dependent on how much effort you put into it, as evaluations from residents and faculty make up a significant portion of your grade. The clerkship is generally VERY organized, which you will learn to appreciate as you go through other clerkships. Didactics: There are lectures one day per week, which are mandatory. You will be excused from all clinical duties on your didactic day. Apart from the lectures, you will have quizzes over certain topics in Ob-Gyn (refer to syllabus for schedule). The course textbook (Beckman) is an excellent study guide for these quizzes, but make sure you have the latest edition! Other helpful study resources are the online APGO quizzes, Blue Prints, First Aid and Case Files. You are allowed to wear casual clothes on didactic days. Small Groups: ...
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...academic effectiveness) , which builds on and extends a four-year longitudinal research study (Day et al, 2006). The study sought to identify key factors that contribute to effective teaching and pupil outcomes in primary and secondary phases of schooling in a sample of 83 effective teachers (45 primary and 38 secondary), 39 school leaders, and approximately 3000 pupils from 39 schools in England. The project had three main aims: (1) To describe, analyse and explain the variation in primary and secondary school teachers‟ classroom behaviours and practice using two different observational instruments, detailed field notes and pupil and teachers‟ perceptions, focusing on English and mathematics teaching; (2) To explore typical and more effective classroom practice of teachers in Years 2, 6 and 9, across different school contexts, professional life phases and ages in relation to observation of practice and professional, situated and/or personal factors which are perceived to affect observed practice over time; and, (3) To draw out implications from the findings of (1) and (2)above for policymakers concerned with raising standards, for schools and for teacher development. Data were collected via extended case studies of teachers identified as of theoretical interest from the VITAE research. One group is defined as more effective, those whose pupils have consistently performed above the expected level given...
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...Case study chapter 3, pg. 117: Ethical Dilemma- Bounty Hunters Summary of the case study Rick Raymond is a Private Investigator who investigates employees at the requests of employers. Absenteeism is a huge problem for organizations that has left them desperate for solutions. One solution is to investigate. But one problem for employees is that sick-leave policies are different for every company and sometimes for different divisions within one company, leaving the interpretation up to administrators or employees. There some administrators which are allowed sick leave to be used for other purposes. These situations all present ethical problems for management. New York recently joined the list of cities requiring paid sick leave. Others include Portland, Seattle, San Francisco, Long Beach, and Washington, DC. Other regions are sure to follow. Many consider paid sick leave an act of fairness. This is not a significant increase in expense, and it has a huge impact on the quality of life that the employees leave. 3-12. Discuss the ethical dilemma in requesting the private investigation of an employee ‘s absence. Though investigating ones employees to see the validity of their claims is legal, I see it as unethical unless used as an absolute last resource. Starting with the work place, there is no reasonable assumption to privacy according to the law. The idea is, if you wanted it not to be public, you would either leave it at...
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...Class Notes Lecture 1 Prof. L. Fraser Rutgers Business School Essentials of Organizational Behavior Stephen P. Robbins & Timothy A. Judge Chapter 1: Introduction to Organizational Behavior Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall Overview Organizational Behavior • What is it? • Why is it important? • What is its foundation? • How do OB views differ? • What are the course’s goals? Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Definition of Organizational Behavior Organizational Behavior studies the influence that individuals, groups and structure have on behavior within organizations. Its chief goal is to apply that knowledge toward improving an organization’s effectiveness. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Important Every Day Issues for Managers • • • • • • • • Solving problems Managing conflict Delegating tasks Motivating others Handling absenteeism Hiring and firing Allocating resources Communicating Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Important Long Term Issues for Managers • Responding to globalization • Managing workforce diversity • Improving quality and productivity • Stimulating innovation and change • Helping work-life balance • Improving ethical behavior • Creating a positive work environment Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Contributing Disciplines for Foundation of the OB Field ...
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...should be written in proper English, with full sentences. We reserve the right to deduct marks for poor English, unintelligible answers or illegible handwriting. All answers should be written in your own words - no copy-pasting! The completed assignments should be submitted in hardcopy during class on April 4, 2011. Note that all written assignments should be done individually. 1 DES and differential cryptanalysis Read http://securespeech.cs.cmu.edu/reports/coppersmith.pdf and answer the following questions: 1. Out of the 3 types of attacks an adversary can mount on a cryptographic algorithm, which ones does differential cryptanalysis utilize? [1 mark] 2. When was differential cryptanalysis first discovered? Which organization had knowledge of it at the time? [2 marks] 3. When did differential cryptanalysis first appear in public literature? List the title and the authors of the paper. [2 marks] 4. What is an active S-box as described in the article? Why is it important to maximize the number of active S-boxes? What property, discussed in class, does having the average number of active S-boxes per round be greater than 1 imply? [50 words] [10 marks] 1.1 Solution 1. Chosen Plaintext 2. 1974, IBM and the NSA 3. 1990, Eli Biham, Adi Shamir: Differential Cryptanalysis of DES-like Cryptosystems 4. An S-box is active in a round if the set of 6-bits that are input to the box are not all zero. Having the average number of...
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...Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning...
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...5/e emerging knowledge and practice for the real world by Steven L. McShane and Mary Ann von Glinow Chapter 1 Introduction to the Field of Organizational Behavior Prepared by: Steven L. McShane, University of Western Australia This Instructor’s Manual 1ile is part of the Instructor’s Resource CDROM for Organizational Behavior: Emerging Knowledge and Practice for the Real World, 5th edition 10‐digit ISBN: 0073364347 13‐digit ISBN: 9780073364346 Published by McGraw‐Hill/Irwin, a business unit of The McGraw‐Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY, 10020. Copyright © 2010, 2008, 2005, 2003, 2000 by The McGraw‐Hill Companies, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw‐Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. McGraw-Hill Irwin Chapter 1: Introduction to the Field of Organizational Behavior 1 Introduction to the Field of Organizational Behavior LEARNING OBJECTIVES After reading this chapter, students should be able to: 1. De1ine organizational behavior and organizations, and discuss the importance of this 1ield of inquiry. 2. Diagr...
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...theoretical and practical applications of organisational behaviour topics, while also helping you build important written communication and problem-solving skills. Analysing a case study allows you to simulate some of the complexities and ambiguities that are present in real organisational problems and consider practical and evidence-based solutions. You will analyse the events in a case study (see below) and apply relevant OB principles to analyse the case. You will support your analysis with relevant OB research from at least 5 academic, peer-reviewed journal articles. The assignment is approximately 1500 words (not including title page or references) and is worth 25 marks. The assignment must be submitted via the LMS by 5pm on Friday, 30 November. Assignment Guidelines o Select one of the cases listed below. Both cases are printed in the McShane et al. (2010) textbook: o Arctic Mining Consultants (pages 616-619) o High Noon at Alpha Mill (pages 630-633) o Read the case carefully and write a report that includes the following elements: 1) Title Page (note: not included in word count) that includes • Your name & student ID number • Subject code and location (MGT2OBE, Montpellier) • Name of the case • Date of submission 2) Introduction and Conclusion • Include a separate introduction and conclusion paragraph. The introduction should be a relatively brief and engaging introduction to the report and should also briefly outline the contents of your paper. The conclusion...
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...Behaviour McShane-Olekalns-Travaglione OB Pacific Rim 3e 1 © 2010 The McGraw-Hill Companies, Inc. All rights reserved Wesfarmers Limited Wesfarmers OB practices have helped Wesfarmers Limited to become the largest private-sector employer in Australia and one of the most admired companies in the region. McShane-Olekalns-Travaglione OB Pacific Rim 3e 2 © 2010 The McGraw-Hill Companies, Inc. All rights reserved Organisational Behaviour and Organisations • Organisational behaviour – The study of what people think, feel, and do in and around organisations • Organisations – Groups of people who work interdependently toward some purpose Wesfarmers McShane-Olekalns-Travaglione OB Pacific Rim 3e 3 © 2010 The McGraw-Hill Companies, Inc. All rights reserved OB Foundations Distinct field around the 1940s OB concepts discussed for more than 2000 years Some pivotal scholars before OB formed include: • Max Weber • Frederick Winslow Taylor • Elton Mayo • Chester Barnard • Mary Parker Follett Elton Mayo McShane-Olekalns-Travaglione OB Pacific Rim 3e 4 © 2010 The McGraw-Hill Companies, Inc. All rights reserved Why Study OB? Satisfy the need to understand and predict Help us to test personal theories Influence behaviour – get things done OB improves an organisation’s financial health OB is for everyone McShane-Olekalns-Travaglione OB Pacific Rim 3e 5 © 2010 The McGraw-Hill...
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