Information at Work

Information at Work Have you ever wondered if information is useful in day to day life? Information is used every single day by everybody. Whether it is information used by a single person, or information that is used by organizations, it is useful every day. Information is used both formally and informally within my organization. Information flows through various methods including verbal and non-verbal methods. In the restaurant I currently work for, we receive information from many different resources including customers, corporate offices, the internet, the owner of the restaurant and many other sources. Information that comes from the customer is often the most valuble information within the restaurant. This is usually information that gathered from the opioions and comments of the customer. We use comment cards, and send customer survey requests for those who provide their email address. This information is used to gather information on how well a product is doing, and also helps us to know how the food is being prepared by the cooks. Information is very useful within the business; it helps to keep the business process flowing. Another major way information is used within the organization is through advertising. Information is dispersed from the business to the advertiser and to the potential customers. This is information dispersed through the use of radio, paper, and electronic methods. After customers order and use specific codes heard or seen through this information flow is organized by our point-of-sale software and helps us manage our advertising cost. Our system divides the information into separate sections for radio, mail, e-mail, and employee based advertising. There is another flow of information within the organization at the base level. Information is passed from the corporate office to the restaurant owner.