...Exploring efficiency and effectiveness in the supply chain A conceptual analysis Benedikte Borgström Jönköping International Business School P.O. Box 1026, SE- 551 11 Jönköping Sweden bobe@jibs.hj.se Abstract Firms struggle for efficiency and effectiveness. Strategies involving collaboration between actors and integration of activity chains are reliant of factors that firms do not have direct ownership and control over. This has implications for strategizing, setting the goals and measuring performance. Efficiency and effectiveness are often used to describe performance. From a resource dependence perspective efficiency is defined as an internal standard of performance and effectiveness as an external standard of fit to various demands (Pfeffer and Salancik 1978). In supply chains efficiency improvements are e.g. Just-in Time production while effectiveness is achieved through customer orientation and innovation. The conceptualization of efficiency and effectiveness has its roots in system theory. Definition of the system is difficult for a quasi-organization as a supply chain that has blurred structural boundaries. Defining the system as processes of activities implies that the meaning of and the relation between efficiency and effectiveness might change as well. This is a conceptual paper with a purpose to describe and analyze efficiency and effectiveness as constructs based upon activity systems. The analysis of efficiency and effectiveness involves the meaning, the...
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... Implementing Integrated Supply Chain Management for Competitive Advantage CREDITS This statement was approved for issuance as a Statement on Management Accounting by the Management Accounting Committee (MAC) of the Institute of Management Accountants (IMA® IMA ). appreciates the collaborative efforts of the Finance Business Solutions Group at Arthur Andersen LLP and the work of Dr. C.J. McNair, CMA, of Babson College, who drafted the manuscript. Special thanks go to Randolf Holst, CMA (Canadian), Manager of Knowledge Creation at Arthur Andersen, for his continuing oversight during the development of the Statement. IMA thanks the Consortium for Advanced Manufacturing-International (CAM-I) for their support in the development of this SMA. IMA is also grateful to the members of the Management Accounting Committee for their contributions to this effort. Published by Institute of Management Accountants 10 Paragon Drive Montvale, NJ 07645 www.imanet.org IMA Publication Number 00352 Copyright © 1999 in the United States of America by Institute of Management Accountants and Arthur Andersen LLP All rights reserved ISBN 0-86641-282-4 Statements on Management Accounting BUSINESS PERFORMANCE MANAGEMENT Implementing Integrated Supply Chain Management for Competitive Advantage TABLE OF CONTENTS I. Rationale . . . . . . . . . . . . . . . . . . . . . . . 1 II. Scope . . . . . . . . . . . . . . . . . . . . . . . . . 1 III. Defining Integrated Supply Chain Management (ISCM)...
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...The key drivers that are moves an organization towards implementing an integrated supply chain. Integration: This era of supply chain management studies was highlighted with the development of Electronic Data Interchange (EDI) systems in the 1960s and developed through the 1990s by the introduction of Enterprise Resource Planning (ERP) systems. This era has continued to develop into the 21st century with the expansion of internet-based collaborative systems. This era of supply chain evolution is characterized by both increasing value-adding and cost reductions through integration. By developing cross-functional integration, supported by data warehousing and shared roles and responsibilities, organizations began to create a customized view of the customer. Support issues, Web hits, sales calls and marketing inquiries started building a deeper understanding of each customer and allowed aggressive organizations to adapt their tactics to fit individual needs. a) Customer service management process Customer Relationship Management concerns the relationship between the organization and its customers. Customer service is the source of customer information. It also provides the customer with real-time information on scheduling and product availability through interfaces with the company's production and distribution operations. Successful organizations use the following steps to build customer relationships: determine mutually satisfying goals for organization and customers ...
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...decade. In the last 10 years, Wal-Mart has achieved strong and constant growth in sales and net income. It has maintained the leading position in the U.S. discount retail industry and has become the largest retailer in the world. With the maturity of the industry, coupled with the intense competition from rivalry companies, maintaining the current level of high performance becomes very challenging. The Porter’s Five Forces analysis reveals that the competition among rivals is the driving force of the industry, in which price is the most critical factor. The value chain analysis and resource based view analysis show that Wal-Mart has been very successful in implementing the strategy as the low-cost leader by inculcating cost efficiency in its corporate culture, management style, and operations. It has been the pioneer in adopting cutting edge technology to streamline its supply chain, and to understand and respond timely to customer demand. Wal-Mart has developed many strengths that help guard its leading position and open door to many opportunities for expanding the business. However, it also faces threats from growing too big and in many areas, which makes it vulnerable to losing control, weakened cooperation among stores and regions, and competition in multiple fronts. Wal-Mart should be caution in its growth strategy, especially in the expansion of its international presence. Although its financial strength, management skills, and operation efficiency...
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...COLD CHAIN LOGISTICS- THE INDIAN PERSPECTIVE RAKESH MEHROTRA MANAGING DIRECTOR/CONCOR Agricultural Sector The Agriculture Sector of Indian Economy supports approx. half a billion people and provides employment to 52 % of the workforce. Yet the share of agriculture in our GDP has been showing a steady decline over the years. This is basically due to the fact that our agrarian economy continues to suffer from vagaries of nature on one hand and non-remunerative prices to small and marginal farmers leading to a poor subsistence level for them. The Horticulture Sector contributes around 30 % of the GDP in agriculture and Fruits & Vegetables contribute around 60 % of the Horticulture production. India is the second largest producer of food next to China and has the potential of being the biggest if we are able to focus on Scientific Management of this sector by minimizing wastages at different stages of Food Value Chain and tapping the potential in full by exploiting the possibilities of Bio-Technology, Pre and Post Harvest Interventions and a well designed Food Value Chain with emphasis on generating Value Added Products. This requires a holistic approach and an Inclusive strategy . Horticultural Sector While India produces around 170 million tonnes of Fruits and Vegetables every year and is the second largest producer in the world, yet its share in Global Markets is only 2 %. The average Indian Consumes...
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...International Food and Agribusiness Management Review Volume 14, Issue 2, 2011 Agricultural Value Chains in Developing Countries A Framework for Analysis Jacques H. Trienekens Associate Professor, Wageningen University-Management Studies and Maastricht School of Management Hollandseweg 1, Wageningen, The Netherlands Abstract The paper presents a framework for developing country value chain analysis made up of three components. The first consists of identifying major constraints for value chain upgrading: market access restrictions, weak infrastructures, lacking resources and institutional voids. In the second component three elements of a value chain are defined: value addition, horizontal and vertical chain-network structure and value chain governance mechanisms. Finally, upgrading options are defined in the area of value addition, including the search for markets, the value chain- network structure and the governance form of the chain. Part of this component is the identification of the most suitable partnerships for upgrading the value chain. The three components of the framework are derived from major theoretical streams on inter-company relationships and from the literature on developing country value chains. The framework is applied in a case example of a developing country value chain. Keywords: Developing country value chains, research framework, upgrading Corresponding author: Tel: + 31 317 484160 Email: Jacques.Trienekens@wur.nl 51 2011 International Food...
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...Group Structure EXPORT SOURCING The Group’s export trading arm is Li & Fung Limited – one of the largest global supply chain management companies that manages the supply chain of high-volume, time-sensitive consumer goods through its office network in more than 40 economics DISTRIBUTION The Group’s distribution businesses are housed under the integrated Distribution Services Group which provides its customers with a menu of integrated Distribution Services in three core businesses across Asia: Manufacturing, Logistics and Distribution RETAILING The Group’s retailing businesses include the publicly listed Convenience Retail Asia Ltd, the Trinity Group and privately held Toys “R” Us, with store networks extending from the China markets to Singapore, Malaysia, Thailand, Indonesia, south Korea and the Philippines Li Fung Business Trading * 100 years of trading history since 1906 * Export trading arm handles the supply chain of high volume, time-sensitive consumer goods through its worldwide office network * Around 14,000 staff * Orchestrates nearly 15,000 international suppliers in over 40 economies to service approximately 2,000 customers * Member of Hang Seng Index, MSCI Index and FTSE4Good Index * 2009 Revenue: US$13.4 billion Li & Fung specializes in orchestrating a highly-customized path through the supply chain in order to deliver high-quality, low-cost products to its customers reliably and quickly. Over 80 offices in over 40...
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...Study - Question 1 ECCO has a fully integrated vertical value chain. What are the pros and cons of that strategy? What economic and strategic factors should be analyzed to answer this question? The pros of a having a fully integrated vertical supply chain for Ecco include the following: * Improved supply chain coordination between tanning, manufacturing and distribution. This would ultimately help maintain quality and improve operational efficiencies such as logistics. * There is also an increase in the areas possible for differentiation, as Ecco can control more inputs. An example might be in the tanning process, in which their competitors may have less control over. * Ecco can also create greater barriers of entry for competitors. By differentiating competition out of the market such as marketing their strict in house controls of the tanning process. * Ecco can also access downstream distribution channels that may otherwise have been inaccessible if they were to just sub out distribution and be at mercy to what the market can provide. * Opportunities for control over investment or innovation both upstream or downstream which may otherwise not be possible will be advantageous for Ecco. * Facilities in different countries can take advantage of local resources and expertise in different areas like the leather research center in Denmark. * Overseeing operations throughout the whole value chain. * Better control and monitoring...
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...the Earthquake and Tsunami in Japan in spring 2011 was to bring to the forefront the issues of supply chain venerability. Use the article from the Congressional Research Service for an article review. In your review, discuss how the specific situation could have implications in a broader sense. This article was a great detailed as well as a depressing topic covering the events of the earthquake and hurricane occurrence on March of 2011 at the northeast coast of Japan. This happening was the most powerful natural disaster in Japan’s modern history. Affecting the challenge for Japanese government, businesses, and societies was the resulting ruining of several nuclear reactors in the region which supplied electricity for homes and industry. Located in the disaster expanse are a number of manufacturing facilities which are vital to the global motor vehicle supply chain. These areas took a big hit which was seemed to be preventive in resolution based off the imagery and cost factors of how the end result of the hurricane and earthquake effected those critical locations. These facilities include warehouses that assemble automobiles and many suppliers which build parts and sub-components for vehicles. The effects of these disasters has been first and foremost accepted by Japanese automakers, which closed many of their assembly plants for several weeks as they evaluated their supply chain issues and impact on their essential sub-tier suppliers. Japanese motor vehicle plants in other...
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...Operational Plan for the Capstone Project Humberto Aranda Grand Canyon University: BUS-485 April 3, 2015 Operational Plan for the Capstone Project The supply chain of The Hunting Season consists of multiple distributors that bring in raw and finished products to our location where it is able to supply the consumer base with its retail services. Hunting Season brings value to the supply chain at the point where the customer will have access to the products in our retail and customer service location that have been supplied through national level distribution networks. By this I mean different animals from different regions in the United States. For example, White tail deer from the midwest is going to be different then white tail in the Northwest part of the country. The regulations at the state and federal levels for keeping end state retailers separate from distribution networks is how our restaurant will create value for its clientele. The distribution elements for Hunting Season will be animals that are in season in the best regions in the US. From the tasty elk in southern colorado to the spicy turkey burgers of the south. The spices and vegetables will be bought from suppliers where ever our restaurant will be located. This will make it easier for the managers to keep everything up to date. There is a need to work with multiple spirit distribution companies to have the selection and quality of spirits available that are clientele will expect, the spirit distributors...
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...Thinking, viewed 5 September 2012, http://youtu.be/pEIXE9DI9e4.) System thinking is useful to global supply chains because it is an approach to problem solving, by viewing “problems” as parts of an overall system, rather than reacting to specific part, outcomes or events and potentially contributing to further development of unintended consequences. System thinking is not one thing but a set of habits or practices within a framework that is based on the belief that the component parts of a system can be best understood in the context of relationships with each other and with other systems, rather than in isolation.() The company that this analysis will focus on is Coca Cola company, in particular it will focus of the challenges they face in globalisation, industry specific challenges, some risk and failure points, system thinking and the product life cycle. The coca cola enterprise is a globalised company with an iconic brand name that is known around the world. It is a global business with “17 manufacturing facilities spread out around the world, it produces 11 million bottles and cans per year and employs over 13,500 employees”.(http://cokecce.com) The risk associated with globalisation can be broken down in four sections. Supply, demand, operational and security risks. (metzgar ) states “Supply risk which is the distribution of outcomes related to adverse events in inbound supply that effect the ability of the focal firm to meet customer demand ( in terms of both quantity and...
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...FEDEX TOWARDS PALM OIL INDUSTRY Core competency identified to be implemented in palm oil industry is Fedex supply chain management and its tracking device CORE COMPETENCY its infrastructure which is hard to imitate- a world wide network of planes trucks ships and hubs need a huge amount of capital. its dedication to innovation and embracing new technologies. – eg, them being the first logistic company to embrace the www as a tool to reach out to customers {attitude}. Like their wireless solution for faster shipping time, allowing customers to track their packages while travelling etc. Plus supply chain management and tracking capabilities. TARGET: GREEN INDUSTRY Solar+ biodiesel = substitutes for fossil burning Why green energy industry? In this presentation we will be focusing on 2 alternatives. Solar and bio-diesel. In support to the relevance of green energy, according to Eye For Transport, surveying 250 north American supply chain executives. The green transportation &logistics report revealed financial(ROI) and public relations are the driving force. 75% of a company‟s carbon print come from logistic and transportation. 6% respondents designate green issues as unimportant While 69% agree that green issues are important to their transport and logistics processes 9% find it as their No.1 priority. Total of 78% find relevance towards green transportation and logistics. Now. It is found greening their T&L process is fundamentally...
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...The Peanutty Food & Company To start off Peanutty should first establish an integrated vision of their supply chain. This will give them some kind of direction needed to progress. In order to ensure the supply of raw materials for its operations, I think it’s a great idea to try and gain more customers that will supply them with raw materials. It states that some companies do send them some raw materials because they are also a service provider. This includes the preparation of food items for large companies in the sector such as fillings and marshmallows. These companies provide them with packaging and labels. Having more companies helping them out will ensure that they receive their supply. They would always have a backup supply readily available. In order to keep production cost they should only bring in the amount of raw materials that are needed. Doing this will save money on resources that are not being used. As for dealing with Peanutty’s suppliers I don’t’ think there is much they can do to manage the powers because there are so few suppliers. One way that may be helpful is to start importing the material. Although geographically it is much cheaper and easier to get products from the producers close, having another source will give Peanutty more power when it comes to supply chain activities and operations. I feel that a reason that customers and suppliers pretty much have all the power is because they can probably sense that Peanutty is very unorganized and therefore...
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...an analysis of the profound changes in the productive structure of global capitalism. In the electronics industry, a new model of outsourced manufacturing has emerged as the centrepiece of globalized production networks: Contract Manufacturing (CM) or Electronics Manufacturing Services (EMS). This form of network-based mass production is closely linked to the disintegration of the value chain and the emergence of the “Wintelist” (Borrus and Zysman 1997) model of competition and the rise of “fabless” product design companies in key sectors of the IT industry. In contrast to the general perception of the “informational economy” (Carnoy et al 1993, Castells 1996) as service- or science-based, the rise of the CM-model demonstrates that manufacturing still matters in the "new economy" (Cohen and Zysman 1987). This development also highlights the interaction of new information networks with the restructuring of production, work, and the global division of labor in technologically advanced industries. In this paper, we want to take a closer look at the restructuring of production and commodity chains in the assembly of IT-hardware (such as computers, internet switching and telecommunications...
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...decade. In the last 10 years, Wal-Mart has achieved strong and constant growth in sales and net income. It has maintained the leading position in the U.S. discount retail industry and has become the largest retailer in the world. With the maturity of the industry, coupled with the intense competition from rivalry companies, maintaining the current level of high performance becomes very challenging. The Porter’s Five Forces analysis reveals that the competition among rivals is the driving force of the industry, in which price is the most critical factor. The value chain analysis and resource based view analysis show that Wal-Mart has been very successful in implementing the strategy as the low-cost leader by inculcating cost efficiency in its corporate culture, management style, and operations. It has been the pioneer in adopting cutting edge technology to streamline its supply chain, and to understand and respond timely to customer demand. Wal-Mart has developed many strengths that help guard its leading position and open door to many opportunities for expanding the business. However, it also faces threats from growing too big and in many areas, which makes it vulnerable to losing control, weakened cooperation among stores and regions, and competition in multiple fronts. Wal-Mart should be caution in its growth strategy, especially in the expansion of its international presence. Although its financial strength, management skills, and operation efficiency...
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