...Intercultural Communication Barriers in America Theresa Greene XCOM200 March 30, 2012 Debra Bourdeau Intercultural Communication Barriers in America I believe that the greatest intercultural communication barrier in America today is a combination of both Ethnocentrisms and Assuming Differences. Let me try and explain to you my reasoning. America, in general, is an extremely arrogant and cocky country. The overall consensus is that no other country is as great or grand as our own. From the time I was twelve until I turned eighteen, I lived in Europe; particularly Spain, Italy and England. Some of my best memories are from that time period. I completely submerged myself into the culture, no matter what city or country I was in. During that time, in 1986, America bombed Libya; I was a senior in high school in England. I remember watching BBC news on television, which is extremely graphic; they don’t really censure much over there. Anyway, they had a reporter in New York City who was interviewing people on the street to get their thoughts on the recent bombings. All you would hear them say is “they got what they deserved” or “if they are unwilling to comply, then so be it.” They had forgotten that there were children in the area; families. Someone’s son or husband that was killed or injured. Then they failed to realize there were Americans stationed overseas. We were protested against at our homes, our jobs and our children’s schools. Our children...
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...3.1 LECTURE 3 Communicating Interculturally To accompany Excellence in Business Communication, 5e , Thill and Bovée © 2002 Prentice-Hall 3.2 Lecture 3 Objectives Discuss trends that have made intercultural business communications so important. Discuss culture and subculture and culture’s four basic characteristics. Delineate the differences between high-context and low context cultures. Recognize cultural differences. Discuss ethnocentrism and stereotyping. To accompany Excellence in Business Communication, 5e , Thill and Bovée © 2002 Prentice-Hall 3.3 Lecture 3 Objectives continued Discuss three ways to improve communication with people who speak English as a second language; then discuss three ways to improve communication with people who do not speak your language at all. Explain why studying other cultures helps you communicate more effectively. Illustrate how word choice affects communication among people from other cultures. To accompany Excellence in Business Communication, 5e , Thill and Bovée © 2002 Prentice-Hall Quick Quiz 3.4 Some Key Definitions Define each of the following terms: Intercultural communication Market globalization Cultural diversity Culture Subculture To accompany Excellence in Business Communication, 5e , Thill and Bovée © 2002 Prentice-Hall A Few Basic Concepts About Culture Culture is learned. Cultures vary in stability. 3.5 Cultures vary in complexity. Cultures vary in tolerance. To accompany...
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...Intercultural Communication August 21, 2013 The example of poor intercultural communication between the United States of America and Mexico is how the communication significantly affected foreign policy and international commerce between the two countries. Mexico is a country of intercultural significance and neighbors the United States of America. The United States of America is traditional and within the country, many cultures exist. The work ethic and language, within intercultural communication in Mexico and the United States of America, are similar. The population of the United States exceeds 313 million people and this statistic results in America as the third largest country in the world. The diverse population of the United States is 64 percent Caucasian, 16 percent Hispanic, 13 percent Black, five percent Asian and Pacific Islander, and one percent Native American. One could state that the United States of America consists of a plethora of cultures. The population of Mexico is 113.7 million people and increasing 1.10 percent annually (Huntington, 2005). Mexico’s population is an estimated 60 percent mixture of with indigenous heritage and Spanish. The multiple indigenous groups are approximately 30 percent, and the European ancestry is approximately nine percent. The largest city in Mexico is Mexico City and New York is the largest city in the United States of America. The two cities are over 17 million, another similarity between the two countries (Rosenberg, 2013)...
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...Running Head: Business Communication Assignment [Name of Writer] [Name of Institution] [Date] Contents Introduction 3 Intercultural Issue 4 Verbal Issue 5 Non-Verbal Issue 5 Hofstede Cultural Dimensions 5 Strengths 6 Weakness 6 Case Study Issues 6 Recommendations: 7 References: 8 Executive Summary: The given report is Intercultural Communication and Negotiation Skills and the given barriers that occur in form of verbal and non-verbal communication. The selected framework is Geert Hofstede Cultural Dimensions which gives analysis various cultural factors in a business environment and the implication of theory on organization. The model and framework strength and weakness is discussed. The end part highlights the case study issues and the given recommendations to remove such barriers. Intercultural Communication and Negotiation Skills Introduction The influx of information technology and mass globalization in terms of markets and economies it is imperative for businesses and their employees to develop the art of cross-cultural interaction process which ensures negotiation and decision making ability. The method of making a particular decision is to reach a point of agreement to build general acceptance among all the key stakeholders. The establishment of various organizations doing business around the world by engaging in strategic alliance and ventures require that the managers and employees are accustomed to cross-cultural communication...
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...diversity of multicultural families in regards to race, ethnicity, socioeconomic, gender and sexual orientation. This paper will also highlight same or different minority or cultural backgrounds, identity and biases involving multicultural families. How multicultural families incorporate their beliefs, cultures and values into a family unit as well as the transformation of acculturation. Challenges involving racial identity, ethnicity; where do people with different cultures fit in and make it work; the population of multicultural families has risen and continue to do so. Socioeconomic status in multicultural families varies from household income, occupation, education level, and upper, and middle or lower class standard of living. Certain barriers may contribute to multicultural families such as language, behavioral, health and mental stress, depression, roles of husbands and wives, gender, sexual orientation; family values are very important in interracial families, are the collaborations among families discussed to blend values from each culture. This paper will portray the dynamics of multicultural families. Keywords: multicultural, families, race, ethnicity, acculturation, mental stress, and values. Multicultural Families Multicultural is an integration of different cultures identities belonging to vary subgroups from diverse countries and or cultures, which stem from race, ethnicity, socioeconomic, gender language and sexual orientation. The United States has changed...
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...Philomen Laveau” Nikeisha S. Sandy COM360:Advanced Communications in Society(BCH1233A) Instructor: Gina Rollings September 17, 2012 Intercultural communication is defined as communications on face to face level between people of different cultures. “Intercultural communication involves the interaction of persons from cultural communities that are different”( Hinchcliff-Pelias, & Greer, 2004)). Intercultural communication can be extremely difficult at times as there are several barriers to communication. In order to understand the barriers of communication between different cultures, we have to look at the point of view of someone from a different culture. This paper is a narrative based on an interview I conducted of a woman born of one culture and living in a completely different culture. Dominga Philomen Laveau is like a second mother to me. In addition, she is my best friend. The thing that inspires me the most about Dominga is that she always has a new story to tell in regards to her many adventures in life. Dominga has dealt with a great amount of diversity and has been subject to many stereotypes. Born in Trinidad, and raised in Pascal, Venezuela, she migrated to the United States at the age of 17. To this day, she still faces many communication barriers as English is not her first language. The most common barrier Dominga has to deal with on a daily basis is anxiety. When dealing with people that are not familiar with her culture, background, and language...
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... The growing concept of globalization and the opening up of the world among countries have created an inter- country business (tourism), social (education), and cultural situations where people from different countries must learn the attitude and behavior of each other in order to engage in business and co-exist in this global world (Waldman & Rubalcava, 2005). Furthermore, Globalization has brought about intercultural marriage. In today’s world intercultural marriage is inevitable, therefore potential and existing couples are more likely than not to encounter intercultural differences and intercultural shocks such as divorce (Tallman & Hsiao, 2004) Globalization wise intercultural marriages are vital. They create a new wave of culture called the third culture (Casmir, 1993). Intimacy between persons of diverse cultures is becoming a common phenomenon lately, and has led to an upsurge in intercultural marriages, (Waldman & Rubalcava, 2005; Frame, 2004). There are degrees of differences in marriage including intercultural relationships or marriages. When you meet someone for the first time, you see them; you talk to them, so the first important question is, ‘Do we look alike or the same? Furthermore, you talk to them, so the subsequent question you ask yourself is ‘Do we speak the same language or different language? Do we speak with the same accent or different accents? Do we use the same vocabulary or different vocabulary? (Anon. 2014)...
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...people use if they want to reach the widest possible audience. However, even for native English speakers, cross-cultural communication can be an issue: Just witness the mutual incomprehension that can sometimes arise between people from different English-speaking countries. In this new world, good cross-cultural communication is a must. BARRIERS TO EFFECTIVE CROSS-CULTURAL COMMUNICATION Obviously, not all individuals acculturate similarly. Some find the daily challenges of responding to another culture to be too stressful and overwhelming. If possible, such individuals will choose to return to their cultural origin; if they cannot do so, various kinds of maladaptive adjustments, or even mental illness, can occur. People misunderstand each other for a wide variety of reasons, and these misunderstandings can occur between people who are culturally similar as well as those who are different. However there are some unique issues to consider whenever from different cultural backgrounds come together. I refer to these problems as the barriers to effective multicultural communication (Gabriella Kiss, 2008). STEREOPTYPING The most significant barrier to effective cross-cultural communication is the tendency to categorize and make...
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...Technology, Nandyal G.M. Sundaravalli Sri Venkateswara University, Tirupathi ABSTRACT: Cross-cultural communication has become ever more significant through the globalization of markets, affairs of nation-states and technologies. Consequently, the cultural quotient (CQ) is becoming increasingly important, especially in the context of the changing dynamics of work culture around the world. This paper makes a case for the need to pay attention to intercultural communication and discusses some specific approaches and strategies in the teaching of intercultural communication in the classroom. These approaches include addressing issues like learning to honour one’s own culture and sharing it with others while developing a capacity to be open to other cultures. Other strategies include progressing from an ethnocentric to an ethno-relative state of understanding and acceptance of cultural differences and increasing one’s ability to communicate with non-native speakers. Specifically, classroom practices and strategies suggested include intercultural explorations, use of texts, films, short stories and other multi-media resources, contrastive case studies of cultures, group encounters and role plays. Introduction Sir Francis Bacon said that if a man was gracious and courteous to strangers, it showed that he was a citizen of the world, and that his heart was no island cut off from other lands, but a continent that joined them. The present work force even in local contexts demands global skills...
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...communication is the key of every aspect of your job. With the increased globalization of workplace settings across most industries, today’s managers need a more precise understanding of intercultural communication in an effective management strategy. It is important that managers proactively engage in communication skills assessment and make necessary adjustments in order to address the current needs of today’s increasingly diverse workforce. When assessing intercultural communication, it is important to have a plan in place and keep these points in mind like knowing your team and doing your homework. While getting to know as many cultures as possible is a noble endeavor, in reality managers are strapped for time like everyone else. If your functional outsourcing group is diverse, or you have recently hired a new group of employees, or your company is reaching out to more overseas investors, then you have a great opportunity to develop more effective intercultural communication skills that will be most applicable to your team. Just as in any group, there are differences among individuals, and understanding general distinctions within a cultural group is important. Do your homework without singling out individuals. One major area is religious beliefs. After honing their own intercultural skills, managers should be able to lead effective training sessions to explain nuances of several cultural beliefs that may impact work related situations. If a team member’s religion requires...
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...EXECUTIVE REPORT CEO World and Board of Directors Oxylane Expanding into the Southern America region of the world such as Colombia, Ecuador, Peru and the rest of Latin America I will use the Regiocentric approach because this gives me the advantage of concentrating on the region exclusively south America as it is my target market in which I am trying to gain entry and as such it is easier for me to formulate my marketing and operational strategies based on this particular region rather than individual countries so that I can achieve coherence between the HR policies that will be implemented and the organisation objectives throughout this region, this approach will also enhance interaction between managers transferred to regional headquarters...
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...Module Five: Diversity in Groups Eli Neff ITT Technical Institute The modern day business model depends on many different factors in order to be successful. One of the most important factors in both internal and external business affairs is the ability to effectively communicate within different cultures, also known as intercultural communication. Intercultural communication happens when two groups or individuals from different backgrounds come together to communicate (Lanqua Team). With the growing amount of diversity in the workplace, intercultural communication is becoming more and more important when leading a business. Globalization With the invention of the internet, businesses across the globe are finding it easier and easier to communicate with other non-domestic businesses in order to strengthen business ties and reach out to foreign consumers. Networking and the commercialization of modern day means of communication are sending employees and entrepreneurs across continents, not only increasing international trade but cultural exchange as well. However, sometimes an increase in diversity can cause a decrease tolerance. In 2014 over 30,000 charges were filed in the workplace for race-based discrimination, over 26,000 for sex-based discrimination, and over 8,000 for pregnancy-based discrimination. The stereotypes that some individuals in the workplace hold can lead to discrimination and therefore lowering the effectiveness of a business team. Unlearning...
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...INTERCULTURAL BUSINESS COMMUNICATION Introduction Due to globalisation and the rapid development of multinational firms, intercultural communication poses new challenges to the managers. In specific, the companies who extended their businesses in foreign countries faced the cross-cultural communication problem, where greater the cultural difference is more likely problem in communication. In order to achieve the goal of the organisation by the way of communicating with each other, it is an important approach for the organisation success, especially for firms that operate with subsidiaries in other countries. However, it is imperative to understand the diverse culture in an efficient way of cross-cultural communication to achieve the firm success (Bennis & Nannis, 1985; Erez, 1992; Chaney & Martin, 2011). More importantly, managers have the ability to understand the reasons at the back of action of business partners and attempt to point out ways to adjust the communication in an efficient manner. As stated by Hofstede (1997, p.4), culture is a mindset that influences directly the people’s way of behaviour and thinking. Business Case The present report critically analyse the real business situations of how international clients behave, in this case the behaviour of Swedish and Chinese staff. The scenario in this case is to identify the misunderstandings between the participants involved regarding their business, intercultural and communication strategies. In addition...
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...brand, it has been in existence since 1921, and regularly charts on Interbrand “Top Global 100 brands”. The Gucci Brand operates in the following areas – Africa and the Middle East (11 countries), Asia (14 countries), Australia (2 countries), Central America and the Caribbean (3 countries), Europe (22 countries), North America (3 countries) and South America (1 country). This represents a total of 56 countries in which the Gucci Brand operates. The marketing/PR campaign that I am about to critically analyse is called the Gucci Cruise campaign (for their handbag range), it was launched in 2011 via several media forms: TV, internet and print, the focus of my analysis would be on the print campaign. Gucci products are held in high esteem by its target audience and caters to a particular high end segment in most countries. It is not what you would consider to be a mass retail brand, very little adaptation is done, if any, across different markets. Gucci is associated with success, class, sophistication and exclusivity worldwide, its brand strength is quite appealing and people are willing to pay a premium price for a perceived premium product. Gucci products are standardised across the globe. I am going examine the intercultural issues of this campaign such as, tastes, customs and norms of Italy the home country and China their largest market in Asia and the strategies implemented in these territories in order to achieve the desired goal and the possible positive/negative effects...
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...Holly D Brunk MGM316-1202B-03 Individual Project Phase 4 June 18, 2012 Intercultural Change Rio de Janeiro In Brazil, there are many cultural differences than in America where the corporate headquarters of the construction firm is. The Brazilians are fun loving people no matter what part of the country you visit. In Rio de Janeiro, were the Skyscraper is to be located, it is particularly true. To this culture, life is a party. In greeting it is common to receive a hand shake and a kiss on the cheek. An important part of this is that a woman shaking a man’s hand – she offers her hand first, in no way is the man to offer a hand shake to the woman. The primary language of the land is Portuguese, although some regions of the country also speak Spanish. Portuguese is one of the most difficult languages in the world, it is important to have a translator present when in that country. A translator form Brazil is preferred but not mandated. Greetings in Brazil are informal and meetings there are also. Personal meetings are a must when doing business with Brazil as the people do not like to do business only in an electronic nature. That is not to say once the meet and great is done, they will not maintain the future communications that way. Major decisions however, need to be done in a face to face meeting. That country gives a peaceful and pleasant experience with no racism as it is greatly integrated with centuries of culture. This may be why the corporation has chosen to build the...
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