...entered into a partnership with the goal of finding ways to better prepare American business students for intercultural communication in the global economy. This consortium was formed and funded on the assumption1 that business students, while receiving excellent training in the business component of international business, are woefully under-prepared for face to face communication with members of other cultures, and thus could potentially compromise American ventures abroad. The group, calling itself the Alliance for the Promotion for Cross-cultural Skills for Business Students, was financed by the Fund for the Improvement of Post-secondary Education (FIPSE) and was charged with the creation of programs requiring business student participation in study abroad programs and in innovative intercultural communication curricula setup precisely for this target group. In their effort to create this cross-cultural skills curricula for business students, Alliance members initially faced three tasks: defining the problem in theoretical rather than anecdotal terms; developing a set of pedagogical practices grounded in that theoretical framework, and which could be deployed in the study abroad context; and gathering empirical data in order to evaluate the effectiveness of the practices. The decision to use the study abroad experience as a primary vehicle for teaching intercultural communication was also based on a widely held assumption: "one of the most frequently articulated assumptions...
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...This essay will be discussing whether effective cross-cultural management has to be grounded in a detailed knowledge of individual cultures with examples of two multinational companies: Wal-Mart and Alfa Laval. II/ The Debate on Cross-Cultural Management: Globalisation has increased the awareness of consumers, and made nations more inter-dependent. In these days, international corporations require managers who can adapt to various environment quickly and work with their partners as well as employees from other cultures (House et al., 2001). Today, business in different nations should increase their sensitivity and respect for one another’s cultural differences to gain benefits from the growth of international business. Mainly, intercultural...
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...be aware of that. Inter-cultural awareness is something that has had a great impact and place in my work career. I work in the supply chain/logistics field so a lot of my internal/external business communications are with international people outside of the US. I think in many ways this makes me more globally minded. My intercultural awareness in business matters can really make the difference in establishing better communication with those that I work with. I think a lot of my strengths come from understanding everyone is different. Also I think it is important to have awareness of different cultures, tones or speech in email or verbal communication because you can be perceived many different ways. I believe most of my weakness comes from not being someone who has traveled or spent time abroad. I simply cannot relate to some of the issues in regards to cultural differences because I have not experienced it long enough. I feel a great plan to build on cultural awareness that I already have as well as learn and grow in my weakness would be to continue to learn. Some of the most important areas I have already stressed but many factors go into intercultural understanding. Education is key to increasing sensitivity and building a cultural knowledge. Discussion can help address any possible conflicts and the same goes for asking questions. When you do both you can learn and grow. I would also say another step I would take would be to celebrate diversity more. Look at examples of...
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... Flaherty, Newell D. Wright, Robert M. McMillen (2009) Student Intercultural Proficiency From Study Abroad Programs, Journal of Marketing Education Statement of the Problem The problem, which is related to study abroad programs (SAPs), is clearly stated in the article’s introduction. The problem stated is “that a deficiency exists, within marketing education, of empirical evidence on the explicit impact of SAPs on student attitudes and behavior. In particular, empirical evidence is absent which specifies the characteristics of intercultural growth that are an outcome of SAP” (Clarke, Flaherty, Newell, McMillen, 2009, p. 174). Purpose Statement The purpose is directly stated in the article as follows, “this study… attempts to extend the marketing education literature by empirically investigating the specific intercultural proficiencies that may advance while students study abroad” (Clarke III, et. al. 2009 p. 174). The purpose then specifically addresses the benefits for marketing educators from “expanded knowledge on the possible outcomes of a SAP” (p. 174). Background & Importance/Significance (literature review) In this study, the literature review serves three purposes. First, it defines the specific intercultural proficiencies that are likely to advance from the study abroad experience: intercultural proficiency, global mindedness, intercultural communication, openness to diversity, and intercultural sensitivity (Clarke III, et. al. 2009). Second, the review discusses...
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...PREFACE Thank to God who has given grace and mercy to the author so we can successfully complete this paper timely, with title "Intercultural Communication". We would like to thank our friends who have been taking part in the making this paper until finish eating, and also to all those who helped in the completion of this paper. We realize that in the preparation of this paper there are still many flaws and is far from perfection. Therefore, critics and suggestion is needed here for the improvement of this paper.. The writer hopes that this paper will be useful not only for the writer but also for the readers. Bandung, September 2015 Author Table Of Contents Preface 1 Chapter 1 3 Introduction 3 1.1 Issue background 3 1.2 Purpose of the paper 4 Chapter 2 5 Theory and Discusion 5 2.1 Notion and Principle of Intercultural Communication 5 2.2 Misinterpretation Intercultural Communication in the Lecture 7 2.3 Obstacle in Intercultural Communication 9 Chapter 3 12 Conclusion 12 Bibliography 13 CHAPTER 1 INTRODUCTION 1.1 Issue background The world today is filled by an ever growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. Not just happen out of the country, Indonesian society has always been known to be very heterogeneous in many aspects, such as the diversity of ethnicity, religion, language, etc. Is common as an Indonesian citizen with...
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...Derek Speegle February 20, 2015 Intercultural Communication: Speaking Understanding Intercultural communication is very important in today’s workplace. Mastering the complexities of different cultures and socioeconomical statuses will enhance any business venture. To understand one’s buyers is a strategical way to sell more and learn about clients and competitors. There are many ways that different cultures use both verbal and non-verbal interaction. These forms of interacting may seem like someone is saying something one way but through the lenses of a different culture or social group, they may be trying to express something else entirely. Because of this, it is important to strategize on how to use intercultural communication in today’s workplace and even in one’s personal life. Intercultural communication is the process of learning the dialectal of cultural differences and social groups. It is learning to understand that different cultures may talk or act differently and that whether it is for business, personal or just common courtesy it is important to use these tools to help connect with those other people. As it states on the website Wikipedia, different cultures and countries “communicate and perceive the world around them” in different ways and that it is important to “depict differences in communication patterns across different cultures.” For instance, bowing in japan is a sign of respect and honor, and to refuse that honor or not return it could be perceived...
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...Inter Cultural Paper In order to satisfy my thirst regarding the Asian culture and fulfill my “obligation” to my professor and myself I have studied and explored the Korean culture from every possible angle in the past nine weeks. One of the main topics that I found very intriguing and fun was my personal experience in Korea Town when I visited several celebrated sights for my final assignment. My first visit was at the Korean Cultural Center. The landmark provided a fair share of information about the Korean culture here in Los Angeles. The two stories building had many different exhibits about the past, the present and events that realistically showed the Korean traditional life from every possible angle. Historical artifacts, antic fixtures, customary clothing, paintings, and sculptures were among the many items that represented the vibrant Korean life in every detail. Traditional musical instruments were also represented; the Kayagum 12 string instrument that is used in folk music. The Kayagum is made from a rectangular board of paulownia wood with silk strings stretched across it. Another traditional instrument that got my attention during my stay was the Pyonjong percussion instrument that constructed with two rows of 8 metal bells, thus giving the instrument a range of precisely 16 tones. There were many other different types of plucked string, bowed string, struck string, transverse wind, vertical wind, and percussion instruments just name a few that illustrated...
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...Tourism; An Efficient Dynamic on Intercultural Dialogue Saulat Ali Department of Communication Studies, College of Applied Sciences Salalah. Ministry of Higher Education. PO BOX: 119 Salalah P.C: 211 Sultanate of Oman Tel: +968-98932578 Email: saulatali@gmail.com Abstract The last quarter of a century has witnessed rapid development of the intercultural field. These days, intercultural dialogue is not only a regional or national necessity but it is crucially global. Human being is social creature who needs dialogue; so wisdom of human is the wisdom of dialogue. Tourism industry is one of the accomplishments of cultural dialogue which not only is a kind of industry but also it is a science, art and knowledge. The primary objective of this research revolves around impact of cultural tourism on intercultural communication. Have our own cultures, discussed with other cultures; and among these discussions and interactions we can complete and revise our culture and exchange it with others. Cultural tourism paves the way for intercultural dialogue. Intercultural dialogue should be enhanced to improve intercultural acceptance. Tourism extends our knowledge and information in two ways: better understanding of ourselves and others. Keywords: Globalization; Intercultural Communication; Cultural Tourism; Cultural Dialogue; Oman 1. Introduction: For the past decade or so, events such as September 11 terrorist attacks, Bali bombings, London bomb attacks, shooting...
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...Globalization Competencies Intercultural Management Lecture by Melanie Hiller Faculty of Mathematics and Economics University Ulm polymundo - Consultancy for Globalization Intercultural Management ISP Melanie Hiller 06.07.2010 1 Content 1. Globalization and Culture?! 2. Culture – What is that? 3. Intercultural Management! Intercultural Management ISP Melanie Hiller 06.07.2010 2 Intercultural Management ISP Melanie Hiller 06.07.2010 3 World Production World Trade World Market Forms of Globalization World Communication Economy World Information World Standards Technique Environment Environmental Consciousness Ecology Environmental Crisis World Politics Politics World Society World Culture Intercultural Management ISP Melanie Hiller 06.07.2010 4 Definition Globalization "Globalization is the continuous interlinking process of different worldwide happening occurrences in the fields of economy, technique, politics, culture and social aspects of nations with interlinked interdependencies and consequences.“ Stehr, C. (2003), p. 47 Intercultural Management ISP Melanie Hiller 06.07.2010 5 Multi-dimensional Process Economy Politics Ecology Technique Social Culture Cp: Teusch, U. (2004) Intercultural Management ISP Melanie Hiller 06.07.2010 6 The cultural Process? Cultural Homogenization? World Culture? Cultural Heterogenization...
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...University of Phoenix Material • Intercultural Competence Worksheet PART A: Short paragraph INSTRUCTIONS: RESPOND TO EACH QUESTION BELOW WITH AT LEAST 150-WORDS, USING COMPLETE SENTENCES. ADDITIONALLY, INCLUDE AN EXAMPLE FROM THE READING MATERIALS THAT SUPPORTS YOUR POSITION. 1. What does “intercultural” communication mean to you? Intercultural communication to me is the way people of different cultures, races, ethnicities etc., all communicate. It is also how different cultures are understood by others. Intercultural communication shows how people of different countries and cultures act and communicate with each other. Communicating with people of different countries, races, ethnicities, religions, etc. is a big part of working in corporate America. Whether it’s a large company that has stock and constantly communicating overseas or a small company that just has diversity in their company intercultural communication is necessary. An example from the reading materials is when President Obama was elected. When he was elected Kenya made a national holiday out of it. In the United States from all over from the east coast to the west coast some celebrated while others hated the fact we had our first African American president. Hate crimes broke out all over the United States from the east coast to the west coast. Many saw this election as a way to improve international communications. 2. Define “intracultural” communication. How is this definition both similar...
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...Intercultural Communications SOC 315 Cultural Diversity March 16, 2005 Abstract This paper describes, explains and rectifies a situation that illustrates an intercultural communication issue within the work environment. A full description of the communication issue will be covered, along with the outcome of the situation. A diagnosis of the communication issue and the cultural norms involved will be discussed. Several recommendations that would have prevented the issue will also be discussed. Intercultural Communications The world today has a growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. The communication needs to be as constructive as possible, without misunderstandings and breakdowns. Sweden like many other areas is changing into a multicultural society. The health care industry in Sweden has been one of the most ethically and gender segregated work places compared to the rest of the industry. That is beginning to change rapidly, which has created some communication issues. Description of the Communication Issue Context "The chance of hearing Swedish with an accent in hospitals and other health care institutions is fairly high" (Allwood, et. al.). There is such a shortage of health care personnel that they are working abroad because they can work less hours, get higher pay and lower taxes outside of Sweden. Sweden has been recruiting health...
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...Essay on intercultural communication Gabriel Spargur 10/30/2013 For my interview I decided to simply go to lunch at a Chinese restaurant. I chose this because I spent two years working in a restaurant located on the Chowan River in North Carolina for two years. The culture down there consisted of what the community referred to as river rats (folks who lived near the river and frequented such activities as fishing and boating). I wanted to contrast the two cultures and learn how differently the businesses operated. The restaurant I visited was the Golden China in the town of Franklin Virginia. When I walked in the first thing I noticed was the music. They played American style music with Chinese instrumentation, giving off a familiar atmosphere with the same effect of setting the Chinese mood. As I ate I looked around for artifacts and symbols. I noticed many hanging decorations as well as flowers and religious symbols. There was a small statue of Buddha on the checkout counter as well as a crucifix on the far wall. The food areas were also decorated with flowers which I thought might be flowers with significant meaning in their culture. After I finished and paid I explained to the young lady who was waiting on me that I was a student and was interested in interviewing anyone who worked there for a class. She spoke little English and told me that it would be difficult because of this and I noted that her body language was saying that she was not interested. She touched...
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...1 INTERCULTURAL COMMUNICATION: ITS IMPORTANCE TO VARIOUS CAREER FIELDS AND PERSPECTIVE BY VARIOUS AUTHORS Priscilla N. Gitimu Doctoral Student Southern Illinois University Carbondale Department of Workforce Education and Development 311G Quigley Hall Southern Illinois University at Carbondale Carbondale, IL 62901-4605 618-453-1982 ukic@siu.edu 2 ABSTRACT Intercultural communication refers to messages transmitted between members of two or more different societies Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology especially the internet has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field thus the art of knowing how to communicate with other cultures should be a work place skill that is emphasized. This is a conceptual paper whose purpose is two fold. First the paper gives a synopsis of the importance of efficient and competent intercultural communication in various career fields; namely, education, business, medicine and in counseling. Secondly, the paper presents studies and perspectives that various authors have on intercultural communication. INTRODUCTION Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Hence...
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...1.) A) Explain the difference between Norms and Values as they pertain to society. B) Clarify how Values might have an impact upon social Norms. Norms is best explained by Dr. Fons Trompenaars as “shared orientation that is defined by a group of people of what they should do.” This means that norms is the usual behavior found within a society. This of course can vary from one culture to the next and is adjusted depending on the setting, whether it be an office setting or a home environment. For example, a work place often has a set standard of norms that all employees must adhere to. At times, these norms can be written in a handbook or can be unspoken norms that everyone picks up on once they integrate themselves to the organization. Dr. Fons Trompenaars defines value as “as the things that a society likes to do and when a group likes the ideas or beliefs of what they should do this leads to a value becoming a norm and therefore, leading to basic assumptions. This means any set of principles a person might consider of high importance, like honesty and equality is now part of the expected behavior within a society. Some cultures are driven by their values, which in return directly affects their norms and this become what is considered as acceptable behavior. Norms and values go hand in hand and one directly affects the other. For example, a society might consider that equality is of high value to them so part of their norms reflects that belief by ensuring that everyone...
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...COM-120 February 16, 2014 Intercultural Communication Paper I chose to write about the movie Avatar. Avatar is a science fiction movie set in the 22nd century. The film's title refers to a genetically engineered Na'vi body with the mind of a remotely located human, and is used to interact with the natives of Pandora. The story centers around a paraplegic marine named Jake Sully. Jake’s twin brother was a scientist on the planet Pandora, and part of an avatar program. When his brother died, Jake was offered his job, as he had the same DNA match up as his brother’s avatar body. Shortly after arriving, he is asked by the greedy corporate figureheads, Parker Selfridge and Colonel Quaritch, to infiltrate the native humanoid "Na'vi" people of Pandora and negotiate the surrender of their sacred tree home because there was a huge unobtainium mine worth a lot of money under the tree. If Jake agrees and is successful, he will get a spinal surgery that will fix his legs. When Jake took his brother’s job, he did not know anything about Pandora and its people. The Na’vi were a ten-foot-tall, blue-skinned native tribe, considered to be a very eco-friendly, living off the land, and only taking what they needed to survive. In addition, The Na’vi were a peaceful civilization. They did not fight amongst themselves, but worked together to grow as a whole. As Jake learned the language and culture of the Na’vi aliens, he grows to love them, and in turn, falls in love with the beautiful...
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