Intravalley Health is a healthcare organization that strives to provide quality care for their patients; they value their patient’s feedback to make improvements to their health services. The organization strives to be customer-friendly, as their main concern is to provide the correct and wanted services to their patients. Surveying and internal analysis of the patient experience at Intravalley Health revealed that patient satisfaction is linked to medical procedures and healthcare services. In order to improve the patient's experience, the staff at Intravalley Health must understand the patient's experience for the cause of medical care and the patient’s satisfaction is the effect of healthcare services.
Patient experience in the cause of