...History Explicitly as Knowledge: Case-Based Reasoning Systems Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall Additional material © 2008 Dekai Wu Chapter Objectives • Introduce the student to the concept of using explicit historical occurrences to solve current problems. Explained in the context of rule-based systems that also use past experience to solve current problems • Introduce case-based reasoning. • Introduce how case-based systems can learn from their own experience Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall / Additional material © 2008 Dekai Wu Weaknesses of rule-based systems • Weaknesses of rule-based systems that inspired the rise of case-based reasoning: Experts may not be able to externalize their experience into clean bits of knowledge that can be encoded into rules Their knowledge is an accumulation and a combination of years of being exposed to many instances of similar problems (and their subsequent solutions) Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall / Additional material © 2008 Dekai Wu Weaknesses of rule-based systems • To manage the knowledge of experts, we must: Elicit it from the expert Represent or formalize it in a form suitable for computing Validate and verify the knowledge • All these contain pitfalls for the rule-based systems approach Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice...
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...SCIENCES AND ECONOMIC AND MANAGEMENT SCIENCES TEACHER DEVELOPMENT PROGRAMME: 2014 DRAFT TIMETABLE TEACHER DEVELOPMENT AUG AUG SEP SEP SEP Thur 28 Fri Wed Thur Fri 29 3 4 5 Classroom-based support: Mathematics Classroom-based support: Natural Sciences Classroom-based support: Natural Sciences Classroom-based support: Mathematics Classroom-based support: Economics and Management Sciences Development of subject content knowledge & teaching skills: Economics and Management Sciences Development of subject content knowledge & teaching skills: Natural Sciences Development of subject content knowledge & teaching skills: Mathematics SEP SEP SEP SEP Sun Fri Sat Fri 7 12 13 19 Development of subject content knowledge & teaching skills: Natural Sciences Development of subject content knowledge & teaching skills: Mathematics Classroom-based support: Mathematics Development of subject content knowledge & teaching skills: Mathematics Classroom-based support: Natural Sciences Classroom-based support: Economics and Management Sciences Development of subject content knowledge & teaching skills: Economics and Management Sciences Development of subject content knowledge & teaching skills: Natural Sciences Classroom-based support: Economics and Management Sciences Development of subject content knowledge & teaching skills: Economics and Management Sciences Classroom-based support: Mathematics Development of subject content knowledge & teaching skills: Mathematics Classroom-based support: Natural Sciences...
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...CERTIFICATE IN KNOWLEDGE MANAGEMENT Intake 52 – 14th January 2008 to 18th January 2008 JT FRANK ACADEMY SDN. BHD A STRUCTURED APPROACH TO INIATE THE PRACTICE OF KNOWLEDGE MANAGEMENT AND TO NURTURE ILHAM MARA INTO A K-BASED ORGANISATION AZLINA BINTI MOHAMAD CIKM-52KL0629 ACKNOWLEDGEMENT In the name of Allah, The Compassionate, The Merciful… It is difficult to execute the Practice of Knowledge Management given by MARA without the collective commitment of MARA staff members. It requires a high level of positive mindset and pro-active approach in managing to the target groups. I would like to express my utmost gratitude to the MARA Human Resource Director, Encik Ibrahim bin Ahmad for the trust given by him and of course to make this project in the line of successful. To MARA Staff Training Institute, Encik Nor Hashimi bin Mahat for given me the chance for attending this course and to execute this project. I would also like to thank the members of JT Frank Academy Sdn Bhd for their hospitality and helpful in making my project successful. My special thanks would definitely goes to the Chief Knowledge Architect, Dr Frankie Ow for the most best guidance and as well to Mr Moi Kok Wah for the patience and great journey to the knowledge management. I am indeed grateful to the members of CIKM and colleagues of ILHAM for their continuous dedication, help and commitment to grant the successful of POKM...
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...Knowledge management is a process of collecting, distributing and effectively using knowledge. This is usually defined in terms of a range of practices or process to identify, create, distribute and share knowledge throughout the organization. It is related to business strategy, information technology and human resource management and can therefore be linked to organizational learning. It is focus and an appropriate and tailored combination of change thereby effective knowledge management supports in enabling cooperate renewal, learning and transformation to occur. Understanding the different ways that knowledge can exist and there by being able to distinguish between different types of knowledge, is a fundamental of knowledge management. Over...
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...Three business students on the usefulness of innovation management and new product development in an essay format. The topic of the essay is “what skills should a business graduate acquire about innovation management in order to advance their career development and employability”. "We live in a society where technology is a very important force in business, in our daily lives. And all technology starts as a spark in someone's brain. An idea of something that didn't exist before, that once they have invented it —brought it into existence — could change everything. And that activity is generally one that's not very well supported." - Nathan Myhrvold, CEO, Intellectual Ventures From a 2010 interview with Harvard Business Review Introduction In the development of new businesses today, initiatives that spur knowledge-based competitions amplify the importance of boundary spanning activities and tactical coalitions, which cause organizations to focus more on institutional knowledge, system improvement and knowledge management (Quah, 2001). This essay will help the level 3 business school students to understand the required skills about innovation management to to advance their career development and employability. An innovation is something that is new. You are required to write a piece of advice to a group of Level Three business students on the usefulness of innovation management and new product development in an essay format. The topic...
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...Knowledge Management & Information Systems Wordcount: 1,971 As ‘by virtue of its tacitness, inimitability and immobility’ (Scarbrough & Shan, 1999, p.359) knowledge is increasingly considered to give a competitive advantage. We can identify two types of knowledge: explicit and tacit knowledge. Explicit knowledge refers to the ‘know what’ that can be codified hence, that can be communicated and diffused (Scarbrough, 2011). Tacit knowledge, on the other hand is ‘The know-how’s’. They are ‘hard to verbalize because they are expressed through action-based skills and cannot be reduced to rules and recipes.’ (Scarbrough, 2012). Due to it’s context specific and personal nature, tacit knowledge, is perceived as more useful but harder to manage than explicit knowledge (Boddy et al., 2008). It is widely believed that tacit knowledge can only be fully shared and understood by live contact and by contrast that technology and information systems are useful to communicate explicit knowledge as they can be codified and can then be regrouped on a database. But lately, firms have been attempting to develop IT solutions to capture tacit knowledge notably through Communities of Practice (CoP), online networks or video communication (Marwick, 2001). This essay will attempt to define the role played by information systems in capturing knowledge before taking an insight into how information systems have developed in different organizations and different knowledge...
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...Abstract: While knowledge is increasingly considered to be a key resource for companies, the models for formulating business strategies that explicitly include it as a core component are still lacking. The paper investigates such issues by considering the particular case of computer service companies, which can be seen as Knowledge Intensive Business Services (KIBS) firms connecting the sources of innovation (i.e. large multinationals, research laboratories, universities, etc.) to the individual needs of the local customers. In doing so they operate as mediators between the local cognitive requirements and the more generic knowledge available in the global environment. Since those companies base their competitiveness on the capability to manage knowledge flows among various actors, the formulation of their business strategies requires new approaches that directly focus on knowledge assets and relevant processes. The paper describes the results of a survey involving twenty-one computer service companies located in the Northeast of Italy. The study allows the user to draw useful schemes for the identification of knowledge-based strategies, which can be of use beyond the specific context of investigation. In particular, rather than proposing completely new models for knowledge-based strategic formulations, the paper analyses the way knowledge can be integrated into more traditional strategic frameworks. The assumption is that these approaches can be more comfortable and understandable...
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... and Phelps, R. (2006), ‘Innovation management measurement: A review’, International Journal of Management Reviews, Vol. 8, pp. 21-47. Alavi, M. (2001), ‘Knowledge management and knowledge management systems: Conceptual foundations and research issues’. MIS Quarterly, 25(1), 107-113. Aswathappa, K. (2000), ‘Human resource and Personnel Management’, Tata Mcgraw-Hill Publishing, Company Limited, New Delhi. Banbury, C.M. and Mitchell, W. (1995), ‘The effect of introducing important incremental innovations on market share and business survival’, Strategic Management Journal, Vol.16, pp. 161-182. Bock, G. W., et al. (2005), ‘Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate,’ MIS Quarterly: Management Information Systems, vol. 29, pp. 87-111. Cummings, J. N. (2004), ‘Work groups, structural diversity, and knowledge sharing in a global organization’, Management Science, 50(3), 352−364. Fliop. R. S. (2002), ‘Managing Human Resources-Personnel Management in Indian Enterprises’,New Delhi: Galgotia Publishing Company, New Delhi. Galunic, C. and Rodan, S. (1998), ‘Resource recombination in the firm: Knowledge, structures and the potential for Schumpeterian innovation’, Strategic Management Journal, Vol.19, pp.1193-1201. Grant, R. M. (1996), ‘Toward a Knowledge-Based Theory of the Firm’. 17: 109-122. Grant, R. M. (1991), ‘The Resource-Based Theory of Competitive Advantage: Implications...
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...culture on knowledge management Introduction: From 1993 knowledge was an important economic resources and to gain the competitive advantage organization should have emphasis on knowledge. Now a day its knowledge based economy in which knowledge based organizations have focus on the process of knowledge management which is knowledge creation, knowledge acquiring/learning, knowledge sharing and knowledge transferring. Organizational knowledge has two types tacit and explicit knowledge. Tacit knowledge basically subjective and experiential based which cannot be express in words while explicit knowledge based on objective and rational knowledge which can be express in words. According to Maggie Haines, NHS Acting Director of KM “Knowledge management is a process that emphasizes generating, capturing and sharing information know how and integrating these into business practices and decision making for greater organizational benefit.” Leaders play important and significant role in developing and maintenance the culture in an organization. An effective leader should be have understanding of organizational culture so that they can implement knowledge management effectively (S.K. Sharma & A. Sharma, 2010). Organizational culture means believe and value structure in an organization. We have taken two approaches of leadership; transformational and transactional leadership behavior. Problem statement: In developing countries few organizations has focus on knowledge management. Knowledge...
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...40 Teachers. It is located in Wellawatte, Sri Lanka. The School is following the Management Information System. The students are taught all subjects in English; they include: Language Arts, Math’s, Science, Music, PE, Commerce, Accounting, Economics and Art. The school provides many facilities and activities for the students and in addition to a good all round education. SWOT Analysis 1.1 The School management is clearly segmented into three distinct layers. These layers are: top management, middle management and lower management. Management layers are shown below: Top Management Level Head Principal The Head Principal of the school is responsible for most areas of the school operations. The Head Principal also publicly represents the school; mediate conflicts among staff, students, parents, and community members. Vice principal The Vice Principal of the school assists the Head Principal to guide behavior management, budgeting, staff supervision, curriculum, and other areas. Middle Management Level Teachers Everyday students are subjected to a range of decisions made by teachers about grading, curriculum, behavior management, and relationships with students. Teachers are also responsible for executing others decisions. Accountant The Accountant of the school is responsible for all transactions taken place within the school. Lower Management Level Security Guard The Security Guard is on duty at the Main Gate of the school from...
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...researchgate.net/publication/229781501 Knowledge Based Resources, Entrepreneurial Orientation, and the Performance of Small and Medium-Sized Businesses, Strategic Management Journal, Jg. 24, S. 1307-1314 ARTICLE in STRATEGIC MANAGEMENT JOURNAL · DECEMBER 2003 Impact Factor: 3.78 · DOI: 10.1002/smj.360 CITATIONS READS 574 4,455 2 AUTHORS: Johan Wiklund Dean A. Shepherd Syracuse University Indiana University Bloomington 92 PUBLICATIONS 5,206 CITATIONS 189 PUBLICATIONS 7,587 CITATIONS SEE PROFILE SEE PROFILE Available from: Johan Wiklund Retrieved on: 06 November 2015 Strategic Management Journal Strat. Mgmt. J., 24: 1307–1314 (2003) Published online in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/smj.360 RESEARCH NOTES AND COMMENTARIES KNOWLEDGE-BASED RESOURCES, ENTREPRENEURIAL ORIENTATION, AND THE PERFORMANCE OF SMALL AND MEDIUM-SIZED BUSINESSES JOHAN WIKLUND1 * and DEAN SHEPHERD2 1 Center for Entrepreneurship and Business Creation, Stockholm School of Economics, Stockholm, Sweden and Jonkoping International Business School, ¨ ¨ Jonkoping, Sweden ¨ ¨ 2 Leeds School of Business, University of Colorado, Boulder, Colorado, U.S.A. and Jonkoping International Business School, Jonkoping, Sweden ¨ ¨ ¨ ¨ While theory suggests that management has discretion in manipulating resources in order to build competitive advantage, resource-based research has focused on the characteristics...
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...Strategic management, corporate responsibility and stakeholder management Integrating corporate responsibility principles and stakeholder approaches into mainstream strategy: a stakeholder-oriented and integrative strategic management framework Takis Katsoulakos and Yannis Katsoulacos Takis Katsoulakos is a Director at INLECOM Ltd, Burgess Hill, West Sussex, UK. Yannis Katsoulacos is a Professor at Athens University of Economics and Business, Athens, Greece. Abstract Purpose – The purpose of this article is to establish a strategic management framework that supports the integration of corporate social responsibility principles and stakeholder approaches into mainstream business strategy. Design/methodology/approach – A top-down and bottom-up approach was used to develop the proposed framework. The top-down approach focused on analyzing the main strategic management theories including social responsibility movements to identify complementary concepts and create a relevant topology. The bottom-up approach was based on empirical research on the views of business companies on corporate social responsibility, a review of best practices and case studies mainly in Greece. Findings – The paper describes a stakeholder-oriented integrative strategic management framework linking the main strategic management theories across value, responsiveness and responsibility dimensions. A mathematical model is presented describing the synergistic development of advantage-creating knowledge and advantage-creating...
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...Defining of Knowledge Management System According to Lin and Tseng (2005) defined Knowledge Management System is rapid development of the internet and information technology pushed the world into the era of a new economy. Damodaran and Olphert (2000, as cited in Li, Liu and Liu, 2016) explained that Knowledge Management Systems are information systems that are perceived as facilitating organizational learning by capturing important content and process ‘knowledge’ and making it available to employees as necessary. Alavi and Leidner (2001) well-defined that Knowledge Management System is an information system that is specifically developed to facilitate the processes of creating, storing, retrieving, transferring, and applying organizational knowledge. Dimitrijevic (2014, as cited in El Said, 2015) simplified that Knowledge Management System is a system for applying and using knowledge management principles throughout a process to create, transfer, and apply knowledge in organizations. From organizational point of view, Kanjanabootra, Corbitt and Nicholls (2013) highlighted that...
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...Faculty of Management Academy of Economic Studies Bucharest 6, Piata Romana, RO 030173, Bucharest ROMANIA zamfir_andreea_ileana@yahoo.com, www.ase.ro Abstract: Today’s educational policies are largely devoted to fostering the development and implementation of computer applications in education. This paper analyses the skills and competences needed for the knowledgebased society and reveals the role and impact of using computer applications to the teaching and learning processes. Also, the aim of this paper is to reveal the outcomes of a study conducted in order to determine the impact of using computer applications in teaching and learning Management and to propose new opportunities for the process improvement. The findings of this study related to the teachers’ and students’ perceptions about using computer applications for teaching and learning could open further researches on computer applications in education and their educational and economic implications. Key words: computer applications, education, educational policy, teaching-learning Management, effects. benefits of web-based learning environments [3], and computer applications in education. Flexible and innovative teaching and learning based on computer applications will expand and will change the educational process. Within a knowledge-based society the educators and their organizations have a changing role, but, in the same time, they need to manage the processes associated with the creation of their knowledge assets and...
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...Coping with Continuous Change in the Business Environment CHANDOS KNOWLEDGE MANAGEMENT SERIES Series Editor: Melinda Taylor (email: melindataylor@chandospublishing.com) Chandos’ new series of books are aimed at all those individuals interested in knowledge management. They have been specially commissioned to provide the reader with an authoritative view of current thinking. If you would like a full listing of current and forthcoming titles, please visit our web site www.chandospublishing.com or contact Hannah Grace-Williams on email info@chandospublishing.com or telephone number +44 (0) 1993 848726. New authors: we are always pleased to receive ideas for new titles; if you would like to write a book for Chandos, please contact Dr Glyn Jones on email gjones@chandospublishing.com or telephone number +44 (0) 1993 848726. Bulk orders: some organisations buy a number of copies of our books. If you are interested in doing this, we would be pleased to discuss a discount. Please contact Hannah Grace-Williams on email info@chandospublishing.com or telephone number +44 (0) 1993 848726. Coping with Continuous Change in the Business Environment Knowledge management and knowledge management technology ANTONIE BOTHA DERRICK KOURIE AND RETHA SNYMAN Chandos Publishing Oxford · England Chandos Publishing (Oxford) Limited TBAC Business Centre Avenue 4 Station Lane Witney Oxford OX28 4BN UK Tel: +44 (0) 1993 848726 Fax: +44 (0) 1865 884448 Email:...
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