...this journal is available at www.emeraldinsight.com/0262-1711.htm JMD 30,2 Leadership behaviors, organizational culture and knowledge management practices An empirical investigation Hai Nam Nguyen and Sherif Mohamed School of Engineering, Griffith University, Gold Coast, Australia Abstract Purpose – The purpose of this study is to investigate the relationship between leadership behaviors and knowledge management (KM) practices. More specifically, it aims to examine the influence of transformational and transactional leadership behaviors on KM, and the moderating effect of organizational culture on this relationship, in the context of small-to-medium sized enterprises (SMEs) operating in Australia. Design/methodology/approach – A total of four hypotheses were proposed for testing. It also provides is a succinct review of KM basics relevant to the study, the relationship between leadership and KM, and leadership and organizational culture. Findings – The results suggest that both transformational and transactional leadership are positively related to KM practices. They also reveal that charismatic leadership and contingent reward leadership behaviors have greater influence on all the dimensions of KM practices. Research limitations/implications – A key limitation of this study is its cross-sectional nature. It is possible that at least certain aspects of leadership and organizational culture, and its impact on KM practices emerge with some kind of time lag. A longitudinal...
Words: 6851 - Pages: 28
...aimed to investigate that transformational leadership along with the other factors that can have significant relation with organizational performance in the context of Mirage Company. Our aim is to understand how transformational leadership can help to increase organizational over all performance along with other factors. Introduction Mirage Company started its journey in the year 2000. The company is locally owned and its operations are confined in the borders of Bangladesh. Basically, it is a High-tech company. It manufactures various software programs and provides building automation and security services. As we know there are some factors that are significantly related with an organizations overall performance. Such factors include IT, trust culture, learning strategy, flexible structure and design, and transformational leadership. If we think in the context of Bangladesh transformational leadership is quite new and the other factors are very obvious for an organization. Recently, Mirage Company’s organizational performance is declining. Therefore, our objective is to investigate that transformational leadership along with the other factors have any significant relation with organizational performance in the context of Mirage Company. Problem Statement In the earlier study Rhodes, Hung, Lok, Lien, and Wu (2008) noted that IT systems had the most significant relationship with organizational performance. Though, the organizational performance of Mirage Company is reducing...
Words: 2388 - Pages: 10
...Solution for Gene One University of Phoenix MBA 520 – Transformational Leadership Problem Solution for Gene One Change is inevitable in any organization; however, there are a myriad of approaches toward that change and the individuals involved. Change relates directly to organizational behavior and leadership style. This problem analysis and suggested solution will look at a scenario entitled Gene One and will explore the challenges facing the CEO and the changes facing the company and its employees. This analysis will review a number of leadership style issues in addition to organizational culture, knowledge management, emotional intelligence, and knowledge management. Situation Analysis Issue and Opportunity Identification Change is, and never has been as easy to accept, as the change agent would prefer. Niccolo Machiavelli said, “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things” (Kaplan, J. ed. 1992, p. 136). Several areas related to organizational development and leadership style are evident in the scenario. Internal communication or lack thereof can make or break an organization in transition. At Gene One, the process has not been particularly effective to date creating tension not only within management but also throughout the organization. Management has a unique opportunity to affect communication that may change the entire...
Words: 3570 - Pages: 15
... Topic: Organizational culture and performance of a firm: knowledge management and environmental uncertainty as factors related to the above two variables. Name: Lee Man Ho Student ID: 13086927D Date of submission: 31 Oct 2014 1. Introduction Organizational culture refers to common practices, values and beliefs that an organization follows (Chen & Huang, 2007). It is a source of sustained competitive advantage (Barney, 1991) since it is an explanatory variable that differentiates one company from others (Sathe, 1985). As employees have their own values and beliefs, it may be difficult for leaders to manage them well as a whole if the company does not have methods to direct them into the same path. Therefore, the existence of organizational culture could be one of the outcomes resulted from this. Among different types of culture and performance, I particularly have interest in the relationship between adhocracy organizational culture and financial performance of a company since there is only little research discussing their relationship and it is essential to an organization. In this essay, I will examine how financial performance of a firm is affected by knowledge management under adhocracy organizational culture and how will environmental uncertainty affect the operation of the culture and financial success of the company. First, I will briefly illustrate the meaning of Adhocracy culture and propose the method I...
Words: 3067 - Pages: 13
...Maintaining Strategic Competitiveness in the 21st Century: The Role of Strategic Leadership Author(s): R. Duane Ireland and Michael A. Hitt Source: The Academy of Management Executive (1993-2005), Vol. 19, No. 4, Classic Articles from AME (Nov., 2005), pp. 63-77 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/4166206 Accessed: 10-05-2015 07:37 UTC REFERENCES Linked references are available on JSTOR for this article: http://www.jstor.org/stable/4166206?seq=1&cid=pdf-reference#references_tab_contents You may need to log in to JSTOR to access the linked references. Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at http://www.jstor.org/page/ info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy of Management Executive (1993-2005). http://www.jstor.org This content downloaded from 203.101.161.82 on Sun, 10 May 2015 07:37:52 UTC All use subject to JSTOR Terms and Conditions I Academy of Management Reprinted from 1999, Vol. 13, No. 1 Executive, 2005, Vol. 19, No....
Words: 12550 - Pages: 51
... Towards Measuring Knowledge Management Success Murray E. Jennex San Diego State University mjennex@mail.sdsu.edu Abstract Discussions at previous HICSS conferences have revealed that there is no general agreement on definitions of knowledge management (KM) and knowledge management system (KMS) success. We developed these concepts and presented them earlier this year. Using an expert panel approach followed by two exploratory surveys, we identify KM success measures. The research demonstrates that measures for KM success are required on multiple dimensions. This paper thus also presents a set of dimensions with measures that can be used to determine if KM in an organization is successful. Stefan Smolnik European Business School (EBS) Stefan.Smolnik@ebs.edu David Croasdell University of Nevada, Reno davec@unr.edu begin to identify instruments that can be used to operationalize these measures. Besides presenting some background on KM success, the paper also offers a series of perspectives on KM/KMS success. These perspectives were derived from an analysis of academics and practitioners’ definitions of KM/KMS success. 2. Background on KM Success After summarizing various definitions of KM, Jennex defined KM success as reusing knowledge to improve organizational effectiveness by providing the appropriate knowledge to those who need it when it is needed [13]. KM is expected to have a positive impact on the organization that improves organizational effectiveness. DeLone...
Words: 5631 - Pages: 23
...Leading Change Paper University of Phoenix Good Sport, Inc manufactures and sells fitness equipment such as treadmills, exercise bikes and other exercise equipment. The company was founded by an ex-basketball player Jason Poole in Coral Springs Florida. The company has created a hierarchy organizational structure which includes a span of control. “Span of control is the number of people directly reporting to the next level in the organizational hierarchy,” (McShane & Von Glinow, Chpt. 15 pg 17) which includes team members, team managers, vice presidents, Chief Executive Officer (CEO), and other management officials, for Good Sport. Within the span of control there are various subsections creating a form of departmentalization. “Departmentalization specifies how employees and their activities are grouped together. It is a fundamental strategy for coordinating organizational activities because it influences organizational behavior in the following ways: (1) Departmentalization establishes the "chain of command," that is, the system of common supervision among positions and units within the organization. It establishes formal work teams (2) Departmentalization usually creates common measures of performance. (3) Members of the same work team, for example, share common goals and budgets, giving the company standards against which to compare subunit performance and (4) Departmentalization encourages coordination through informal communication among people and subunits. With common...
Words: 2529 - Pages: 11
...function of management as it relates to at least two of the following organizational resources. (translate the organizational chart for the departments controlling these functions into words for your paper) Physical assets Monetary Human resources Knowledge Technology Do not just discuss what these functions are – be sure to describe how the department is organized. For example, if you are discussing the accounting or finance department (which controls monetary assets) include the title of the department head, titles of mid-level supervisors, and titles of individuals who report to them, as well as what functions they each perform. You do not need to include the names of the individuals; only the position title Management and Leadership In business, "management" is sometimes considered "whatever needs to be done just to keep things afloat." However, for businesses to grow and remain healthy, one must master certain basic skills in management and leadership – skills that will help to avoid the crisis situations where organizations have to do "whatever it takes to stay afloat.” The basic skills can include problem solving and decision making, planning, meeting management, delegation, communication, and managing oneself. This paper will examine the roles and responsibilities of leaders in creating and maintaining a healthy organization culture, differentiate between management and leadership, explain how...
Words: 2691 - Pages: 11
...CASE STUDY “When we examine [organizational] culture and leadership closely, we see that they are two sides of the same coin; neither can really be understood by itself. On the one hand, cultural norms define how a given nation or organizations will define leadership – who will be promoted, who will get the attention of followers. On the other hand, it can be argued that the only thing of real importance that leaders do is to create and manage culture; that the unique talent of leadership is their ability to understand and work with culture; and that it is an ultimate act of leadership to destroy culture when it is viewed as dysfunctional”. Executive Summary Many researchers have tried to explore the relationship between leadership style and organizational culture but they have not been able examine these two factors together. Hence they could not establish any relationship between the two factors. This case study tries to explore these two factors together to identify the cause and effect relation between the two variables. This case study would be trying to develop theoretical patterns from a critical literature review. Firms are focusing more on improving the organizational culture and motivational level of employees but improving the leadership that influences greatly affect both these elements. It is believed that internally satisfaction among the employees leads to better utilization of resources by the firm. This internal satisfaction in employees can only...
Words: 1961 - Pages: 8
...Articles Building a Culture That Encourages Strategic Thinking Ellen F. Goldman1 and Andrea Casey1 Journal of Leadership & Organizational Studies 17(2) 119–128 © Baker College 2010 Reprints and permission: http://www. sagepub.com/journalsPermissions.nav DOI: 10.1177/1548051810369677 http://jlos.sagepub.com Abstract The ability to think strategically is critical for leaders and managers at multiple organizational levels. Specific work experiences can contribute to the development of an individual’s strategic thinking ability. Culture, among other organizational factors, can either encourage or limit those contributions. Leaders, as culture constructors and transformers, can act to maximize the relationship between organizational culture and the process of learning to think strategically. A cadre of formal training, developmental activities, and self-directed learning initiatives can provide leaders with the skills to enhance the strategic thinking of those they lead. Keywords strategic thinking, management learning, leadership development, organizational culture “Culture eats strategy for lunch.” This management truism is linked to examples of how strategy failed, acknowledging that actions attempted were inconsistent with the organization’s values, beliefs, and assumptions (Weeks, 2006). The strategy-eating potential of culture has been used as the basis for recommending that leaders initiate large-scale change efforts to align culture with strategy. However, it has...
Words: 6840 - Pages: 28
...Contents Acknowledgment 2 Abstract 3 Scope and Purpose 4 Leadership in Organizations 5 Transformational Leadership 6 Servant Leadership 9 Organizational Learning 10 Organizational Performance 13 Analysis 14 Theoretical Framework 16 Hypothesis 16 Methodology 17 Data Analysis and research findings 19 Conclusion and Discussion 28 Bibliography 29 Bibliography 29 Acknowledgment The process of research is a complex one and requires immense guidance at all stages. We are thankful to our respected advisor Mr. Muhammad Ali who guided us on every stage despite our shortcomings. We are also thankful to our respected advisory committee for their valuable feedback and suggestions. We would be thankful for further feedback from our Evaluation Committee. Abstract The purpose of this study is to examine the impact of two comparative leadership styles on organizational learning and performance of non-profit organizations. The leadership style undertaken is transformational leadership and servant leadership. A sample of 100 participants is taken from non-profit organizations based in Pakistan. Data was gathered through quantitative surveys on a five point likert scale. SPSS was used for analysis purpose. The results showed that the level of organization learning doesn’t affect organization performance. These results mean that organizations should focus on other factors rather than the type of leadership they are following if they want to improve their learning or performance ...
Words: 5744 - Pages: 23
...l UNIT:3 ORGANISATIONS AND BEHAVIOUR LEARNER NAME: SYED MUSTAEEN SIDDIQUE COLLEGE REG ID: GCPK-HND1099 EDEXCEL REG ID: DJ86477 Contents Introduction 3 Tesco plc 3 LO 1 Understand the Relationship between the Organizational Structure and culture 4 Task 1.1 Similarities and differences between organizational structures and culture 4 Task 1.2 Ways the relationship between an organisation’s structure and culture can impact on the performance of the business. 5 Task 1.3 The Major Factors which influence individual behavior at work 7 LO 2: Understand different approaches to Management and Leadership 8 2.1 Leadership styles and the effectiveness of these styles in different organisations 8 Task 2.2 Advantages and disadvantages of theories in practice of Management 9 Task 2.3 Different theories and approaches to Management 11 LO 3 Understand ways of using Motivational Theories in Organizations 12 Task 3.1 The impact that different leadership styles may have on motivation in organisations in periods of change 12 3.2 Motivational theories and situations where they are used 13 3.3 Advantages of Motivation Theories for Managers 14 LO 4 Understand mechanisms for developing effective teamwork in organization 15 4.The nature and Behaviour of groups and teams 15 4.2 Factors required for the development of effective teamwork 16 Task 4.3 the impact of technology on team functioning within...
Words: 1728 - Pages: 7
...Leadership styles, entrepreneurial orientation and family business growth in Ghana. The research problem While the number of family business abounds in Ghana, one sees lots of these slowly dying and some going bankrupt (Wolf, 2004). The lack of continuity and growth in family businesses is a major concern because of the primary contributory role that family businesses play in the world economy (Lansberg 1999: 1). It is perceived that entrepreneurial activities in Ghana lack the dynamism and competitive edge of those in more developed countries (Saffu, 2004). One reason that can be advanced is the lack of appropriate leadership style and competencies to manage the family business enterprises in Ghana (Wolf, 2004). Researchers in the fields of organizational behavior and leadership have examined leadership styles and their effects on such variables as job satisfaction, job stress, role conflict, job performance and organizational commitment (Humphreys et al., 2003, MacKenzie et al., 2001 and Stock and Hoyer, 2002), in the context of the North American and other developed countries and has rarely been conducted in emerging economies with different cultural orientation (Fakhrul et al 2011), and the Ghanaian context is no exception in this regard. Globally, there is a dearth of research regarding the influence of leadership styles and entrepreneurial orientation on the growth of service sector businesses including private schools. According to (Kest, 2007) there is a lack...
Words: 1933 - Pages: 8
...Introduction to Management Semester 1, 2014 Assessment Task 2 : Group Report Organisational Culture Prepared for: Prepared by: Han Qiyong Jimmy Jin Jin Afiq Kerox Alex 28/2/14 Table of contents: Executive Summary Current Approach to Corporate Culture * Managers * Class Ceiling * Asdasd * Asdad * Asdasd Key Topic Concepts of Corporate Culture in ANZ Bank * Ethical Culture * Asdasd * Asdasd * Asdasdad Conclusion Scholarly Articles Appendix References Executive Summary The aim of this report is to discover, analyse and offer suggestions on the current Corporate Culture of ANZ and the bank industry. Through the report we will uncover how Corporate Culture is formed and how it affects the managers and employees of the organisation. Key elements that might affect corporate culture will be discussed and analysed in detail. Introduction to Organisational Culture Organisational Culture is a set of guidelines designed by the management to educate new employees and keep old employees aligned with the organisation’s goals. Corporate Culture is usually determined by the top management and briefed to the employees by the managers. The managers in turn need to become role models by practicing in theory and action the organizational values. The commitment in senior management to the culture is of utmost importance with rewards given out to employees who reinforce the organization’s values. However, Organizational Culture is like...
Words: 2156 - Pages: 9
...Contents Introduction………………………………………………………………….……2 Discussion…………………………………………………………………….……7 Examining Apple Inc……………………………………………………….….…8 The Organizational Behavior (OB) of Apple Inc………………………….….....8 The Organizational Development (OD) of Apple Inc…………………….……..9 The Organizational Effectiveness (OE) of Apple Inc……………………………9 Effects of Conflict on the OB, OD, and OE of Apple Inc…………………...…..10 Benefits and Weaknesses of Motivation used by Apple Inc…………………..…11 Impact of Culture, Leadership Style and Motivational Style in the Firm………11 Recommendations………………………………………………………..………13 Conclusion…………………………………………………………………..……14 Bibliography…………………………………………………………………...…15 References………………………………………………………………...………17 THE IMPACT OF ORGANIZATIONAL BEHAVIOR ON ORGANIZATIONAL DEVELOPMENT AND EFFECTIVENESS Introduction Organizational behavior (OB) is the study of activity as well as the performance of an individual or as a group in an organization. It is concerned with examining human behavior in an environment of work and determining the impact of these human behaviors on the structure of job, communication, leadership and performance. It consists of two theories which show how firms view it, namely: internal perspective and external perspective. Internal perspective theory of organizational behavior embraces the idea of first understanding the personal values, feelings and thoughts of a person so as to apprehend the individual in a company environment...
Words: 3763 - Pages: 16