...importance of communication in an organization can be summarized as follows: 1. Communication promotes motivation by informing and clarifying the employees about the task to be done, the manner they are performing the task, and how to improve their performance if it is not up to the mark. 2. Communication is a source of information to the organizational members for decision-making process as it helps identifying and assessing alternative course of actions. 3. Communication also plays a crucial role in altering individual’s attitudes, i.e., a well informed individual will have better attitude than a less-informed individual. Organizational magazines, journals, meetings and various other forms of oral and written communication help in moulding employee’s attitudes. 4. Communication also helps in socializing. In todays life the only presence of another individual fosters communication. It is also said that one cannot survive without communication. 5. As discussed earlier, communication also assists in controlling process. It helps controlling organizational member’s behaviour in various ways. There are various levels of hierarchy and certain principles and guidelines that employees must follow in an organization. They must comply with organizational policies, perform their job role efficiently and communicate any work problem and grievance to their superiors. Thus, communication helps in controlling function of management. An effective and efficient communication system...
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...------------------------------------------------- Communication For other uses, see Communication (disambiguation). "Communicate" redirects here. For other uses, see Communicate (disambiguation). Communication (from Latin commūnicāre, meaning "to share" [1]) is the activity of conveying information through the exchange of ideas, feelings, intentions, attitudes, expectations, perceptions or commands, as by speech, non-verbal gestures, writings, behavior and possibly by other means such as electromagnetic, chemical or physical phenomena and smell. It is the meaningful exchange of information between two or more participants (machines, organisms or their parts).[2][3] Communication requires a sender, a message, a medium and a recipient, although the receiver does not have to be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver understands the sender's message.[citation needed] Communicating with others involves three primary steps:[4] * Thought: First, information exists in the mind of the sender. This can be a concept, idea, information, or feeling. * Encoding: Next, a message is sent to a receiver in words or other symbols. * Decoding: Lastly, the receiver translates the words or symbols into a concept or...
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...Communication Kathryn toliver-Jackson HCA/230 April 28, 2013 Jennifer Brumm Communication The two main types of communication are verbal and non-verbal. Verbal communication is the use of sound and language that is used to relay a message. It expresses ideas, desires, and concepts. According to “Non-verbal Communication” (n.d), “non-verbal communication is the process of communication through sending and receiving wordless cues between people”. Along with non-verbal communication, verbal communication acts as the primary tool for expression. In this paper I will be writing about the importance of verbal and non-verbal communication. The difference in verbal and non-verbal communication is that verbal communication includes thing like volume, rate, and pronunciation. Non-verbal communication includes things like posture, eye contact, and hand movements and hand gestures. Non-verbal communication is one of the biggest parts of communication. Non-verbal communication is a natural form of communication that speaks the truth. Verbal communication is spoken and written words. Verbal communication is a natural way of life. There are many different forms of verbal communication. For example, different people speak different languages and have accents. There are many principles of communication, but the three that I think make communication effective are to successfully give the message, make the other person interested in what you are saying, and give them a...
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...Let’s Talk! A Communication Proposal COM425: Communication in Organizations Instructor: Terry Moser March 3, 2014 There are many concepts of communication that must happen within the workplace. In this paper, I will discuss a few concepts that I feel are the most important for successful communication within an organizational setting. I will discuss how to practice active listening, the importance of organizational culture, how to resolve conflict, and the process of formal and informal communication. I will address why they are necessary for successful communication and how best to implement them within your organization. I. Topic Sentence #1 Active listening is a communication skill that facilitates understanding, comprehension and compassion between people. Good listeners actively process information, make comments and ask questions. They engage in conversation and purposeful in listening, therefore creating opportunities that improve relationships, cooperation and solve problems. Supporting Evidence Active listening is important in all situations where people are communicating with each other. According to the National Communication Association, “Effective communication is critical to achieving high quality personal and work relationships” A. Explanation Some people may think that hearing what the other person is saying is enough, but just hearing a person does not guarantee that the person’s message is being interpreted as they intend it. The keyword is...
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...head: Effective Communication Effective Communication Michael Sharpe Embry-Riddle Aeronautical University Communication is a necessity in virtually every activity a person engages. Yet with the constant communication that takes place on a daily basis, poor communication is still a problem. Learning to communicate and to communicate well is the key to an overall safe flying activity and is most definitely the safe recovery of the aircraft during and incident. Communication is everyone’s responsibility, understanding the process of effective communication is only part of the overall experience. Learning to identify and combat the barriers is also part of the communication equation. There are three types of communication, verbal, written and non-verbal. Verbal communication is just that, the speech a person uses everyday. During the brief or when the pilot checks in, he is constantly using verbal communication. Written communication is present in nearly every action associated with an aircraft in daily operations. It exists in the form of checklists, memos, forms, and miscellaneous paper work. The non-verbal, simple put is body language. The actions and motions you make while communicating. These usually come naturally to most people and are unintentional. The use of these three types of communication can vary, but ultimately the effective use of these elements will determine the effectiveness of the communication. Communication can be further...
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...Anna Neriza E. Custodio Rheyneil H. Caballero Clark Jonar R. Aguilar Chapter 6 Communication Communication is a requirement for survival and growth not only of people but also organizations. In the past, nations rose and fell depending on their ability to communicate effectively. History is replete with stories of individuals who became successful because of their effective management of communication. When ancient Rome became the target of hostile forces, its communication system was effective enough to warn its leaders about the forthcoming danger. Modern armies consider communication as an important factor in waging a successful attempt to defeat the enemy. In the same manner, modern organizations consider communication as an important factor in motivating their employees to improve productivity and to meet competition. What is Communication? Communication may be defined as the transfer of information including feelings, and ideas, from one person to another, the goal of communication is to have the receiver understand the message as it was intended. The transfer process, however, is affected by a number of factors that either help or hinder the message. The Importance of Communication Without communication, organizations cannot exist. It is through communication that the individual members of the organization will know the important concerns such as: 1. What their organization is 2. What objectives their organization wants to achieve 3. What their roles are...
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...HCS 320 Communication Opinion Paper Communication Communication refers to the simple process of sending and receiving messages. Great communicators are endowed with exceptional capacity to speak and build a climate of openness to make people listen attentively, leading to personal effectiveness” (Showry, M. M., & Manasa, K. 2012). However, in some instances, the messages sent and received may be unclear to either party. The communication process involves more to make certain there is mutual understanding. Mutual understanding supports the effectiveness of communication; this is a significant factor. Effective Communication Effective communication is a two-way process; it entails sending the right message while making certain that the information received is accurate and supporting understanding. An individual must have interpersonal skills to master effective communication. Effectively communicating involves the shared understanding of the feelings, thoughts, wants, needs, and intentions of the communicators, which may not be openly expressed in words (Cheesebro, T., O’Connor, L., & Rios, F. 2010; pg 5). To communicate effectively, one must understand and incorporate the basic elements of communication. The basic elements of communication are sender/receiver, encoding, decoding, message, channel, and feedback. Basic Elements The first element of communication is the sender and receiver. When speaking, an individual acts as a “transceiver” by not only sending information...
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...The Ways of having an Effective Organizational Communication Communication is fundamental to the foundation, success and effectiveness of an organization. Experts note that too much communication is not a bad thing. While some think of it as a just part of the bureaucracy, communication is essential in managing employees and pushing for organizational growth. Without proper communication between different components of the organization, it is impossible to properly facilitate processes and other procedures. Organizational communication involves formal and informal communications throughout an organization. This branch of communications considers an organization's communications to employees, with employees and from employees to upper management. When a business or agency does not establish clear communication policies, define roles or provide training for better communications, this can result in several barriers to effective communication. The writer is showed the element of communication process involve. There is an idea that need to communicate, and the message will sent to receiver in the form of verbally and non-verbally. The successful transmission is depends on content and context. Content is the way to deliver message through tone, expression, body language as well as gestures. However the content is the actual words which is a part of the message. In the article, there are 3 types of communication barriers. Those are ourselves , perception and mental stage. Normally...
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...Professional Health Care Communication Professional Health Care Communication There are many different modules of communication in healthcare. Communications relays feelings, and thoughts through a series of verbal and non-verbal cues. In the healthcare setting effective communication among the healthcare team is crucial. It allows for minimal miscommunication, and safe quality care of the patient. The lack of communication results in healthcare providers missing important information which can lead to misunderstanding or wrong interpretations of the patient’s needs and/or expectations. Poor communication affects both healthcare professionals and patients. Patients may not understand their rights and the choices available to them if communication is not clear, concise and correct. (Arnold & Boggs. 2011). Additional exploration will show of how relevant effective professional healthcare communication is to health outcomes, and how the lack of effective personal and professional communication contributes to poor health outcomes. “Healthcare communication is concerned with the application of communication concepts and theories to transactions that occur among individuals on health-related issues” (Northhouse, 1998). The healthcare spectrum is a broad entity that encompasses roles of healthcare providers ranging from community outreach programs, to physician’s offices, hospitals, and individuals working in the community, to the insurance companies, and includes individuals...
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...Communication factors and theories Communication is the imparting or exchanging of information by speaking, writing, or using some other medium. (Oxford Dictionary 2014) Communication is fundamental to human life, and whether communication is voluntary or involuntary it exists within all human beings (McCabe and Timmins 2006) We as individuals develop communication skills from an early age to enable us to progress and respond. As we grow older we learn to respond to others in a way that the situation requires. We are not always going to feel the same and people will not be the same towards to us. It is vital that we learn to recognise how people are feeling and adjust our communication skills towards them accordingly. Effective communication involves much more than just giving or receiving information. Good communication and interpersonal skills are essential to the practice of effective health and social care. In communicating with others, the practitioner needs to be able to use a variety of strategies to ensure professional practice, meet health and social care needs and facilitate positive working relationships. Different localities, ethnic groups, and work cultures all have their own terminology, speech patterns and phrases. Some people may feel threatened or excluded by the kind of speech they encounter in these speech communities. Special terminology used by care professionals is often called jargon. Jargon can create barriers for people who are not a part of these...
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...understanding when addressing your message to the audience, in written or spoken form. In business communication, having your audience understand your message is vital to success. The strategies that are being focused on are: Clarity, Conciseness, Credibility, Tone and Reference. Clarity is a big part of communication as it enforces understanding within the message. In other words, it allows for communication to flow naturally, and be understood easily. Without clarity, an audience may be thinking about something you said (such as a word, that they aren't familiar with), rather than thinking about what your message is about. In the past, I have used clarity to help describe a problem to a customer, rather than using difficult “trade terms” for them. Here's an example: “Look at the back of your TV, and you will see three cables. They are red, yellow and white colored.” That sentence is much easier to understand than “Look at the input...
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...to 1,050-word paper describing demonstrative communication, which includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, and body language. Include the following elements in your paper: Provide examples showing how demonstrative communication can be effective, ineffective, positive, and negative for the sender and receiver. * Explain how demonstrative communication involves listening and responding. Format your paper consistent with APA guidelines. Demonstrative communication is when an expression made either by tone or body language. When it comes to nonverbal and unwritten communication facial expressions can demonstrate on exactly how the individual feels about the message. The response will be given efficiently because message was set up to allow receiver to give positive feedback. Demonstrative communication can be ineffective if the receiver misinterprets the message. An example would be when the receiver is from a different culture and the message is interpreted in a way sender did not want to convey. Thus the message deliverance is not accomplished because feedback from decoding message is negative. Demonstrative communication uses the influence of messages with tone of voice and body language with interpretation. Thus sender and receiver on a positive note can communicate efficiently because of the response implied before verbal or written communication. The negative side of things for sender and receiver...
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...effective communication can be achieved in an organization. (Be sure to refer to both interpersonal and organizational communication.) Communication is a two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. The effectiveness of communication is therefore determined whether the receiver attributes the same meaning to the message after interpreting it. Whether on an individual or organizational level it is important to achieve effective communication in an organization because failing to do so will result in lowered efficiency and effectiveness. Interpersonal Communication This type of communication takes place every time we interact. A breakdown in this type of communication can be costly to an organization animosity and reduced co-operation in the workplace. The sender and the receiver shares responsibility for effective communication. Thus, senders must send a clear message and receivers must possess good listening skills for the communication to be effective. Sending a Clear Message Verbal communication accounts significant percentage of communication that takes place. In communicating one must be careful of word choice; concrete and abstract. Concrete words represent objects and makes ideas easily conveyed while abstract words are ambiguous and as a result an idea conveyed with this word usage is subjective. Effective communication can be...
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...Communication Coordinator Tonya Krchelich HCS/320 August 25, 2014 Sandra Anderson Communication Coordinator A communication coordinator is responsible for connecting a company or business to the media. Responsibilities include building media lists, planning events, and creating press material to determine the success of a campaign. Communication coordinators may use traditional, electronic or social media communication methods to address the public. In the scenario given, a well-known public figure has been affected by a medication. We will examine advantages and disadvantages of using these forms of communication. This paper will, also, look at the effects of HIPAA regarding these communication methods. One of the worst things that can happen to a drug manufacturer, is that a well-known public figure is negatively affected by one of its medications. What happens next can determine the success of the manufacturer. Forms of communication, such as, social media can quickly get the word out to many consumers about the negative effects of the drug. Social media includes outlets, such as, Facebook, YouTube and Twitter. According to ECRI Institute, a study that was done in February of 2011 by the National Research Corporation showed, “that 41% of 23,000 respondents used social media to research healthcare decisions, almost 94% said that Facebook was their primary source, followed by YouTube at 32%,” (Health care risk control, 2011). This is because many people...
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...Communication Cesar A. Salomon Grantham University Abstract The purpose of this paper is to talk about the different types and styles of communications and why it is important to an organization. Communication So let’s begin this paper with the types of communications in an organization. There are basically only two of them: Verbal Communication and Non-Verbal Communication. Verbal Communication is simply put is communication between management and all other personnel within an organization whether it be by word of mouth, over the telephone or email or other types of correspondence such as memos or fliers. Weekly meetings is one of the main staple of passing along information to your employees. They are told when projects are coming up, given praise when a job has been done well and complemented. Given grief when the job was not completed on time or there were other problems that arose that could have been prevented. Writing an email to everyone, especially when personnel are in other locations. This ensures that everyone gets it, and you have a soft copy kept on your computer. Speaking with your employees over the telephone works just the same as a meeting or an email, because they hear it directly from you. Then you have Non-Verbal Communication which is another way of saying grapevine or what you hear around the office. Where information is being passed along but it hasn’t been confirmed by management. This can lead to misinformation, but it could be helpful...
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