...Running head: PROBLEM SOLUTION : GLOBAL COMMUNICATIONS Problem Solution: Global Communications Mordecai Nagba University of Phoenix MMPBL/500 July 18, 2011 Problem Solution: Global Communications Because of the high competition in the telecommunication industries, Global Communication is finding it difficult to make profits in the communications industry. The company stock price has dropped to 50% in value and Global communications is facing challenges in make it appreciate again. Global communication has number of increase competitors again the company. The company has to create difference way in the competition. GC must have to address to the current issue and find better opportunities that will help grow the company in better direction. However, choosing the right problems that have the most opportunities will help Global communication to stay competitive in the telecommunication industries. The main issue and opportunities in Global communication is their competitors and the stock price dropping. Management does not have better relationship with the Union members, employees, and stakeholders who are the backbone of the company. In this paper the subject is the communication problem facing Global Communication, and will figure the opportunities and issues. With the best alternative and an optimal solution was provided with this issues, Global communication will use the model of making decision and solving problem skill. This paper will also present...
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...management techniques and strategies by managers in utilization of resources, enhancing the external and internal environments and ensuring a company market share so as to maximize on profits. We shall evaluate the strategic management of Johnson and Johnson. Through the analysis, major market and business strategies of the company shall be evaluated with the current external and internal business environment. Table of Contents Johnson and Johnson Strategic Management Analysis 1 Contents 1 Chapter 1 3 1.1 Executive Summary 3 1.2 Scope of the Case Study 3 2.1 Company Background 4 2.2 Vision and Mission Statements 5 2.3 Strategies 6 3 TASK A: External Environment 8 3.1 Specific Environment 8 3.1.1 Porters Five Forces 8 Figure 1 9 3.2 Generic External Environment 12 3.2.1 Pestel Analysis 12 3.3 Impacts on the industry: Threats and Opportunities 13 4 TASK B: Internal Environment 16 4.1 J&J SWOT analysis 16 4.2 Summary of Strengths and Weaknesses 17 5 Financial Analysis 19 5.1 Profitability Ratio analysis 19 Liquidity Ratios 21 6 Data Analysis 22 7 Recommendations 23 References 25 Chapter 1 1.1 Executive Summary The strategic management analysis of Johnson and Johnson Company is looking to analyze at the strategic performance of company in its micro and macro environment. J&J is one of the leading providers of healthy products and services in the world with roots in more than 151 countries. What makes...
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...Johnson & Johnson Johnson & Johnson is known around the world today as the most competitive and broadly based manufacturer of health care products. J & J also provides other services to the pharmaceutical and medical diagnostic markets. In 1887, three brothers, Robert Wood, Edward Mead, and James Wood Johnson set out to create Johnson & Johnson; which became one of the largest health care companies. The company started in Brunswick, New Jersey with only fourteen employees, today employs more than 110, 000 employees. J & J’s objective is to provide scientifically sound, high quality products and services to help, heal, cure disease and improve the quality of life. With their objective set high, J & J has social responsibility, sets guidelines for FrameworkS to help with creativity within the company, infuse ethics into its decision making, and strives to keep ahead of the competition in the fast paced market. The Johnson and Johnson (J & J) company has been motivated to accomplished its Credo which is its social responsibilities. J & J has been reaching out to support social and public health programs as well as medical educational initiatives around the world. Its Credo emphasizes the vision of Global responsibility toward communities in which they live in and work, its customers and global environment, employees, finally its stockholders. J & J’s community responsibility has been made by providing financial support, product donations and health care expertise through...
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...MANAGING STRATEGY OF JOHNSON & JOHNSON I. INTRODUCTION TO STRATEGY Strategy is a long-term and future-oriented plan which interacts in the competitive environment in order to achieve company goals. (Thomson, 2003) Picture 1: Three levels of Strategy Source: Created by author An organisation contains three-levels of strategy. The top hierarchy refers the corporate-level strategies that attempts to make use of the firm’s unique competencies by accepting a portfolio to the business management by developing long term plans. And the middle is the decision-making hierarchy at business-level that translates the statement’s direction and generates corporate-level strategies for business units or SBUs. And the bottom hierarchy is functional-level that develops short term strategies and annual objectives in different areas of organisation. (David, 2003) II. ORGANIZATION & BUSINESS SEGMENTS Company Profile Johnson & Johnson- A most comprehensive health-care firms in the world and most diversified. J&J manufactures health care products for consumer & personal care, pharmaceutical, medical devices and diagnostics markets. It is operating its firms in 57 countries and nearly 200 companies around the world. J&J generates nearly half of its revenues from outside US; through its operating networks and marketing organizations that sells products in 175 countries. (Web 1) Key Facts- Johnson & Johnson Incorporated | 1887, Public Company | Employees...
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...Journal of Academic and Business Ethics c Johnson & Johnson: An ethical analysis of broken trust t Karen L. Stewart The Richard Stockton College of New Jersey Whiton S. Paine The Richard Stockton College of New Jersey ABSTRACT For several decades, Johnson & Johnson has been the exemplar of superb ethical behavior in light of the prompt actions it undertook during the 1982 Tylenol cyanide poisoning incident. Now several decades later, J&J’s Consumer Product Division has put the company and . its reputation in jeopardy by its slow and ineffective response to a series of ongoing problems. ineffective This article provides an ethical analysis of those events and addresses the negative impact on Johnson and Johnson’s once sterling reputation. Business, ethics, recalls, Johnson & Johnson, reputation, FDA J&J: An ethical analysis, Page 1 analysis Journal of Academic and Business Ethics c INTRODUCTION: For several decades, Johnson & Johnson has been the exemplar of superb ethical behavior in light of the prompt actions it undertook during the 1982 Tylenol cyanide poisoning incident that left seven dead in the Chicago area. After the 1982 incident, Tylenol quickly even returned to category dominance. A few years later when yet another cyanide-laced Tylenol laced capsule resulted in the death of a New York woman, Johnson & Johnson and its McNeil subsidiary once again took quick action by only making a compressed and easier-to-detectnce easier tampering...
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...Administration Dr. Bob 2 July 2012 Team and Team Processes In the following paper I will identify a minimum of three interventions to recommend that address the concerns expressed by Nurse B. The following are the three interventions that I will speak about: conflict management, role conflict, and striving toward the same goal. In closing I will support the recommended interventions with justification/explanation. A group consists of two or more people who interact with each other and share a common purpose (Erofeev, Glazer, & Ivanitskaya, 2009). A team is a type of group (Erofeev, Glazer, & Ivanitskaya, 2009). Teams are an essential part of any organization, especially within the healthcare organization. Each individual on a team plays a vital role in ensuring that all needs are met, task are completed daily and patients are being cared for properly. Teamwork and collaboration between all health professionals results in high quality clinical care, and increased job satisfaction for staff (Begley, 2009). When team members do not agree on the same goal, conflicts will arise. It is important for healthcare managers to control and management all conflicts within the organization. The key to successful conflict management is for both sides to try and solve the problem instead of trying to prove the other side wrong. In the case study presented, Nurse B voices concerns about working with fellow staff members of the surgical team. The atmosphere and moral for the...
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...Resolving Conflicts in Relationships Through Negotiation. Conflict is inevitable in relationships because people have different needs and viewpoints (Wood, 2002; Purkey, Schmidt & Novak, 2010) and thus conflict involves the expression of these tensions (Wood, 2002). This essay will focus on the role of negotiation in resolving conflicts in interpersonal relationships; the chosen setting being that of a couple who are in conflict about their life directions with one wishing to travel and the other wishing to save for a home. It will start with defining conflict in general and then focus on the context of conflict in interpersonal relationships. Following this there will be an examination of the negotiation method of resolving interpersonal conflict as well a description of a range of communication skills that are required for negotiation. Finally, it will discuss the role of third- party intervention in conflict resolution and conclude with a summary of the key points. Folger, Poole and Stutman (2009, p. 4) define conflict as “the interaction of interdependent people who perceive incompatibility and the possibility of inference from others as a result of this incompatibility.” Johnson and Johnson (1987) refer to “conflicts of interest” and state that these may be based on differing needs and opinions or inequalities in relation to resources such as power, money, time and position. Conflict is the struggle between opposing needs and viewpoints and arises when we perceive...
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...Conflict Resolution in High School Youth conflict resolution has been around for a while and has been very successful in some schools. The biggest problem has been keeping a program going. Training, funding, and finding time to keep it a part of a school are difficult challenges. Conflict resolution means teaching young people new and different ways to resolve disputes without resorting to verbal or physical violence. Many adolescents today are caught up in situations of teen conflict that they cannot manage – jealousy, name calling, teasing, gossip, stealing another’s property, dating and friendship issues, and bullying and outright aggression. Schools are frequently the center of many of these tensions. Conflict can also branch out from the school and lead to problems in the community. Conflict resolution education is an important component in violence prevention and intervention program in schools and youth communities. It is used in approximately 15% of schools in the United States. The most successful programs seem to be those that offer a comprehensive approach to problem-solving, teaching effective listening and communication skills, and critical and creative thinking with an emphasis on personal responsibility and self discipline. Sweeney and Caruthers (1996) define conflict resolution in a concise way, “the process used by both parties in conflict to reach a settlement.” Conflict is basically the result of two or more people possessing differing opinions...
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...Introduction of Johnson &Johnson As a consumer, you’re familiar with the name. The rich heritage brands from their operating companies have helped people around the world, and chances are your own family has trusted their products for generations. Johnson & Johnson is the world’s most comprehensive and broadly based manufacturer of health care products in the industry. Their products touch the lives of nearly a billion people every day. Their operating companies around the world compete in consumer, pharmaceutical, and medical devices and diagnostics markets. With approximately 120,000 employees working in more than 250 companies in 57 countries, Johnson & Johnson has the skills and resources to tackle the world’s most pressing health issues. Few companies have the consistent track record of public trust, annual sales increases, double-digit earnings increases, and steady dividend increases of Johnson & Johnson. Working together across various business segments, Johnson & Johnson believe that they can accelerate growth through a dedicated focus on the intersection of existing capabilities, customer need, and emerging trends. Because of their wide-ranging technological expertise and global presence, cross-business collaborations provide an enormous opportunity to address unmet health care needs and to enhance competitive advantage for their Family of Companies. Success in these markets requires an understanding of local cultures derived only from local experience...
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...Tylenol The background In 1982, Johnson & Johnson (J&J) faced a major crisis that had the potential to send the company into financial ruin. Tylenol, the country’s most successful over-the-counter product, with over one hundred million users, was under attack. The crisis Sealed bottles were tampered with and extra-strength Tylenol capsules were replaced with cyanide-laced capsules. These bottles were then resealed and placed on shelves of pharmacies in the Chicago area. Seven people died as a result. Tylenol was called upon to explain why its product was killing people. The solutions The company first learned of the deaths from a local news reporter. A medical examiner had just given a press conference saying people were dying from poisoned Tylenol. Tylenol had to act fast. What did Tylenol do right? It is difficult to imagine how else should have Johnson and Johnson reacted at the time of the crisis except the following ways: • Recalling all the products whether contaminated or not. • Alerting all the customers by all available media including toll-free hotlines. • Appearance of the chairman of the company on the television to publicize the company’s response and action taken by it to combat the emergency. • Making public relations programmes to address the issues and concerns all the internal and external stakeholders. • J&J put customer safety first. – Company Chairman James Burke immediately formed a seven-member strategy...
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...Information/Additional Perspective Johnson & Johnson Tylenol Case In 1982, Johnson & Johnson's Tylenol medication commanded 35 per cent of the US over-the-counter analgesic market - representing something like 15 per cent of the company's profits. Unfortunately, at that point one individual succeeded in lacing the drug with cyanide. Seven people died as a result, and a widespread panic ensued about how widespread the contamination might be. By the end of the episode, everyone knew that Tylenol was associated with the scare. The company's market value fell by $1bn as a result. When the same situation happened in 1986, the company had learned its lessons well. It acted quickly - ordering that Tylenol should be recalled from every outlet - not just those in the state where it had been tampered with. Not only that, but the company decided the product would not be re-established on the shelves until something had been done to provide better product protection.As a result, Johnson & Johnson developed the tamperproof packaging that would make it much more difficult for a similar incident to occur in future. How Did Johnson & Johnson Make These Decisions? The public relations decisions made in light of the Tylenol crisis had to have come from somewhere. This basis for decision making became a bit more clear in 1983, when the New Jersey Bell Journal published article written by Lawrence G. Foster. Foster, Corporate Vice President of Johnson & Johnson, at the time of the Tylenol...
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...get consumers and create a solid revenue stream. We are not just another developer of an insulin pump. Our unique focus of creating an insulin pump that is more manageable for diabetics will give us an advantage over our competitors. We will fund development of our own pod by providing consulting services to create other insulin pumps for diabetics for corporations who are looking to create their own pod-like insulin pump system. These consulting assignments will come from advertising sponsorship relationships that we will establish with companies who are interested in embedding their brand and offers along with our pumps. 2.0 Situation Analysis The Animas Corporation is member of the Johnson and Johnson family of companies (Animas Corporation, 2007-2010). Johnson and Johnson have been around for over 125 years. Currently, Animas Corporation produces an insulin pump for diabetics called the One Touch® Ping™ (Animas Corporation, 2007-2010) (National Diabetes Information Clearinghouse, 2011). In a society where diabetes is increasing, the need for insulin pumps is growing. There are currently 18.8 million people diagnosed and 7.0 million undiagnosed, and the numbers are increasing (National Diabetes Information Clearinghouse, 2011). As of today, there are only five choices for diabetics to choose from when selecting an insulin pump (NA, 2011). With such limited choices, no one company is suffering from hardship, however, new and more innovative models are being manufactured...
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...“Preparing Nurses for the Future.” Johnson and Johnson own the copy write and sponsored both videos. The video “Taking Skin Care Personally” featured actress Cherie Price explaining how the “Skin Id” system help resolve her acne problem. The skin care video is toward Johnson and Johnson Neutrogena products because it did not reference any other company’s products. Even the title “Taking Skin Care Personally” implies Johnson and Johnson takes skin care personally. The second video “Preparing Nurses for the Future” is promoting a program called “Your Future in Nursing” that prepares new nurses for the workplace reducing the high attrition rates that result from the pressures and responsibilities of being a nurse fresh out of school. The issues associated with starting a new job affects society because there difficulties making this transition for all professions. Therefore, this video relates to society as the whole. Johnson and Johnson is a very large well respected company. Although the videos were supporting Johnson and Johnson products which could be interpreted as bias, the information is credible base to the companies experience and reputation. The videos did not make a direct claim but states or implies the Johnson and Johnson company has a personal interest in the well being of the nursing profession and that their skin care products in the best interest of the consumer. The videos give the viewers the impression that Johnson and Johnson places the individuals needs...
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...can face. Through no fault of its own, Johnson & Johnson was faced with the destruction of one of its most important brand names. An unknown assailant used the product to murder a number of people at random, and the story was one of the most widely covered events in media history. Within the first week it is estimated that more than 90 percent of the American public were aware of what had happened. This situation left the product in a very bad position - no one wanted to use Tylenol in case there had been some tampering with the product. Johnson & Johnson had done nothing to betray the public's trust in the company, or its products; yet that trust, a great deal of revenue, and a large market share segment were gone. One horrible event and the excessive media coverage that followed, put Johnson & Johnson in a position where it needed to salvage its image and revenues even though the company had done nothing wrong. Americans were bombarded with information about the Tylenol incident. The volume of information pertaining to the cyanide-induced deaths was incredible. The fact that the story received so much attention probably saved the lives of people who would have otherwise unwittingly taken cyanide-laced Tylenol and died. Consumer response immediately after the tragedies showed what the makers of Tylenol were up against as demand for all brands of pain relievers and sleeping aids dropped by 16.7 percent. Johnson & Johnson reported it had lost 87 percent of its...
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...Discusssion Question: Review the reading passage focusing on “Guidelines for Designing Incentive Compensation Systems (p. 335).” Select two of these guidelines and discuss how they are being implemented in organization you are familiar with. Do you think there are serious disadvantages for companies that do not follow these guidelines? Guidelines for designing incentive compensation system is so important to ensure that the performance target set for each individual or team involvement that the individual or team can personally affect the work performance. * Have incentive that extend to all managers and worker, not just top management to make all the staff worker do their hardest to hit performance target and encouraging them to do their best with fairness environment. That make no different between any hard worker employees to get the lucrative rewards. * Avoid rewarding effort rather than results. It has to be no exception for people who would like to achieve something and did not because of limiting control that they have. Because one good excuse would open the door for thousand and getting rewarded for unachievable target for just a try. It has to be forbidden to reward the high effort “excuse” to make it easier to administer and achieve the results-oriented work climate. The disadvantage for companies that not follow theses guidelines 1- Encouraging employees bad behaviors 2- High percentage of turnover that harm performance of the whole company ...
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