...Federation Human Resources (HR) Strategy was approved in April 2005 and actions to deliver it commenced in June of that year. The support of Department for International Development (DfID) during the years 2007 and 2008 has been fundamental in facilitating the achievement of major elements of the strategy. For the years 2009 and 2010, whilst the key themes of the human resources strategy remain in place, the focus of action shifts to building on achievements to date to cement them into the regular operating practices of the Federation. This is particularly the case in the seven zone offices that sit at the heart of the new operating model. In the context of the 2008 to 2010 strategy, and like the years 2007 and 2008, additional financial resources will be required to support key strategic interventions that will enable the HR department to implement and then operationalise major changes that can be absorbed into the regular operating budget of the department. The Federation can only move forward on HR initiatives by building consensus amongst leaders and the HR community on priorities and approaches. Through a target audience of HR professionals in the Secretariat and National Societies, the programme above will facilitate better recruitment, retention, motivation and management of international and local staff throughout the world and, in turn, the better performance of the Federation against the Global Agenda Goals. In particular, a fundamental part of the HR development programme...
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...Below are key definitions (terms) & concepts from the assigned readings and lecture slides. You should be familiar with them for Exam 1. The key definitions / concepts are not intended to be an all inclusive list of what will be on the exam. I also included the pages of the chapters that will be covered on the exam. I will not ask questions from chapter pages that do not fall in the ranges listed below. I will not ask questions from the “Skills & Best Practices” & “Hands On Exercises” sections in the OB textbook. I will not ask questions from the “HR How To”, “eHRM”, “Did You Know”, “Best Practices” & “HR Oops” sections of the HR textbook. Make sure you download the post-lecture slides from Carmen On page 4 of this study guide I have provided some example questions. Remember the likely sources of exam material: • Material Found in Book & Slides (found both places) – MOST LIKELY • Material Found Only In Slides (I have placed an ASTERISK on slides with non-book content that is exam material) • Material Found Only In Book (e.g. definitions, frameworks,…) Strategy & Strategic OB: K&K Chapter 1: Definitions (key terms): contingency approach, human capital, management, organizational behavior, social capital, Theory Y, total quality management Reading: p.5-16 (just the top of 16) Key concepts Human Relations Movement Theory X, Theory Y Total Quality Management Deming’s 85-15 Rule Contingency Approach Human Capital Social Capital Congruence...
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...Activity 1: * HRP Map – write something brief. * 3 components * Each components write something * Write about key professional areas ( summary). Part 2 of the activity is to choose one of the professional areas and comment on the activities, knowledge and behaviours. ( band 1 or 2 ) CIPD reveals HR profession map to replace old standards By Louisa Peacock on 21 Apr 2009 in Careers in HR, CIPD, HR qualifications, Latest News, The HR profession The CIPD has unveiled an ‘HR Profession Map’ which will replace the institute’s professional standards structure ahead of the launch of new qualifications next year. The map is designed to help professionals become equipped with the relevant skills needed for current practise and future growth areas across HR, in preparation for an overhaul of Chartered Institute of Personnel and Development (CIPD) qualifications expected to be introduced in 2010. It recognises that people could enter the HR profession from a diverse range of backgrounds, and that career paths are more complicated now than when the original standards were set, the CIPD said. The map contains three key elements: * Professional areas – what HR practitioners need to do and know * Behaviours – how to carry out activities, divided into four bands of competence from beginner to leadership * Bands and transitions – how to develop from one role to another, split into four bands of competence which illustrate the hierarchy of the profession. The...
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...Case Analysis: Google’s “Three-Thirds” HR Team Debbie Martin Empire State College Organizational Behavior May 2014 What is a team? A team is defined as a group of people with a full set of complementary skills required to complete a task, job, or project. Team members (1) operate with a high degree of interdependence, (2) share authority and responsibility for self-management, (3) are accountable for the collective performance, and (4) work toward a common goal and shared rewards(s). A team becomes more than just a collection of people when a strong sense of mutual commitment creates synergy, thus generating performance greater than the sum of the performance of its individual members. (Business Dictionary.com, 2014) Google’s HR team has the potential to be a very effective and strong team. Each section has their expertise that would benefit the other groups. With the current model, the groups are only encouraged to have regular interaction. The lack a defined, common goal and expectation of the HR group as a whole. Google Upper Management is trying to capitalize on their HR team to assist with a sluggish economy and cost cutting efforts. In HR’s case, this involves making sure that Google is hiring the best possible candidates they can. The most costly component of any business is training of new employees. By utilizing the various HR groups it has established, Google is trying to minimize turn over, ensure longevity as well as compatibility. In order...
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...The main theme of HR SHARE 2014 is “HR Change and Transformation” It has several sub-themes too. The conference is designed around themes and topics which are aligned to the various complexities that surround business. Main Theme: HR CHANGE AND TRANSFORMATION To accelerate organizational growth and be able to compete on a regional scale and beyond, human resources managers cannot simply follow the traditional paths they used to get the organization where it is today; instead, they need to transform themselves. In other words, HR practitioners need to expand their perspective and explore the world beyond the general HR attributes -- the overall business landscape, the clients as well as the competition. The various challenges facing hr are: Workforce diversity, mobility of talent, problems related to emerging world, strategic talent management etc. The transformation also poses a new challenge to the various HR practitioners that is to develop and demonstrate a new set of competencies to fulfill their changing roles and responsibilities. The implication for HR leaders is clear: HR must be capable of responding to the company's evolving human capital-related needs through the delivery of HR programs and services. What are the steps that should be taken to design intervention for this transformation? How can HR processes are being re-thought, and organizational designs are being re-drawn? The Sub themes for the conference are as follows: PRESENTATION: SUPPLY CHAIN MANAGEMENT...
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...established the link between HR practices and organizational performance, suggesting that the HR system has great strategic potential to drive organizational effectiveness. To capitalize on this potential, the organization must design and deliver HR practices that focus on necessary employee performance competencies, creating an HR system with vertical and horizontal alignment around those competencies. Doing this requires that the organization first assess how its HR practices are currently aligned and then develop ideas for improving HR practice that will be alignment enhancing. We call this diagnostic process Human Resource Alignment (HRA) assessment. We describe an HRA assessment process we developed and applied in a large public school district for the key job of teacher. The assessment was based on the district’s formal teacher performance competency model used, and was conducted by a group of human resources and instructional job experts from the district. These experts rated the degree of vertical and horizontal alignment and then developed suggestions for HR practice changes that would improve alignment. After describing the process and results, we present a series of lessons learned and directions for future research. © 2011 Wiley Periodicals, Inc. Keywords: strategic human resource management, human resource alignment assessment Introduction S trategic human resource management (hereafter strategic HRM) theory centers on a basic premise that HR practices have the potential...
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... | |TOPIC |Section 2 | |TASK REF |Effective Human Resource Service | |THE TASK | | Please type the question here before you provide us your answer. a. Identify a minimum of 3 users of HR services b. For each of these users identify at least 2 key needs and explain how conflicting needs can be prioritised effectively c. Identify at least three methods of communication, and explain the advantages and disadvantages of each. Ensure that the three methods are appropriate to employees at different levels. d. Describe the key components of effective service delivery including building and maintaining good relationships, handling and resolving complaints, dealing with difficult customers, timely service delivery, budget implications and continuous improvement. Human Resource have a range of customers services, from internal customers like colleagues, employees,...
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...Talent Management Globalization, competition and technological trends, and changes in the workforce make finding and retaining talented employees a major priority for any organization. In this highly demanding business environment, Human Resources departments are starting to move away from the traditional HR role to a more strategic position that unites the management of human capital with organizational goals. How could organizations overcome such a bottleneck? Through Talent Management. Talent Management is the implementation of integrated strategies or systems designed to increase workplace productivity by developing improved processes for attracting, developing, retaining and utilizing people with the required skills and aptitude to meet current and future business needs. Talent Management has moved away from being an administrative process to a continuous organizational practice with a strategic focus that drives organization outcomes. Human capital and Talent management are aligned in regards to the below management processes: * Succession planning * Development of leaders * Retention and career planning In this project, we have explored the talent management programs in several insurance organizations in Jordan. We've approached the organizations, did interviews with them, as well as surveys. Afterwards, we analyzed the data, and benchmarked the organizations' talent programs with the UNDP's talent program. We benchmarked against the United Nations Development...
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...HR as a Business Partner Introduction Human Resources (HR) is a vital component of any business, but is often seen as a cost centre for a company which manages and operates various functions such as recruitment, payroll, compliances and other administrative HR functions. Of course, these are activities, which the HR team undertakes, performs, and perceivably does not present itself as a division that does not count towards the company revenues. However, strategic HR has an immense contributory role that drives business forward through aligning of the goals of HR to business results Linking HR to Business Results Most business have specific goals they aim to achieve. These could range from increasing revenue, to increasing profitability or improving operational efficiency. How can HR contribute towards achieving these goals? The approach would be to define priorities which and targets which result in the outcome. For example, to increase the revenue of the company, you require experienced sales professional in untapped markets. A specific target for the HR team would be to increase the senior workforce count from X to Y in the new market. It would then require the HR to develop talent strategies for the workforce, if the company is taking the merger route, it would need to focus on managing the people, and refocus supporting the high growth market business units In case of increasing profitability, HR would evaluate cost reduction strategies with minimal impact on...
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...critically examine the concepts and practice of integration. If one is to ask a civil engineer, what are the key components in the construction of a building? His response will be a strong foundation. Therefore to effectively discuss the above proposal a proper foundation should be laid, that foundation in this case is a comprehensive definition of SHRM. According to Walker 1992 SHRM is the means of aligning the management of human resources with the strategic content of the business. Many critics of the discipline propose that the subject matter offers little in empirical data to add the term strategic to the HR function, however according to Watson and Watson 1999 HR management is essentially Strategic .Firstly HR management must consider the whole organization, whereas line or functional managers focuses on departmental performance. HR management looks at long term functional on immediate or short term performance. Therefore Fombrun et al (1984) postulated that if any organization is to function effectively there are three core elements to be considered, they are the organisation’s mission and strategy, organizational structure, finally human resource management. Conceptually, a central part of SHRM is the integration of the HR function with strategic decision making. Walker 1992 speaks of strategic fit, to further extrapolate, this means developing HR strategies that are integrated with the business strategy. H R practitioners supporting this view would therefore...
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...The Three Components of Recruitment Jaclyn Pitts BUS ADM 440 4/11/14 Job Analysis, job descriptions, resumes, cover letters, and applications are all part of an important process in business—Recruitment. Hiring/recruitment is an essential key to every successful business. Without the recruitment process, small companies would not have developed into the large corporations they are today. But in order for this to happen there are other important factors that make it possible. Businesses need to have specific components to make the job structure process easier including job analysis, job description, and job evaluation. Throughout this paper, I will be defining and discussing about job analysis, job description, and job evaluation, the importance of the three, the steps of the job analysis process, and how they all apply in the business world. To get a better understanding of the internally consistencies I will go in depth of what they are and how they work. This helps you understand the value of each job and how HR professionals determine who will be getting paid more due to the responsibility aspect being higher. There are two processes that make it easier are Job Analysis and Job Evaluation. Job Analysis is a Systematic process for gathering, documenting, and analyzing information in order to describe jobs. While job evaluation systematically recognizes differences in the relative worth among a set of jobs and establishes pay differentials accordingly. Generally...
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...HRM 320 Final Exam Question | Answers 1. (TCO 1) HR has moved from an administrative function to a transformational function. This change is based on automating HR functions through an HRIS system. Explain how HR evolved throughout this process. Describe the trends that HR is facing, and will face, through technology. (Points : 30) 2. (TCO 2) Organizations are now relying more and more on HR’s ability to provide employee data. Explain how HR is now able to provide the organization employee information through technology and move towards meeting organizational goals. Provide an example. (Points : 30) 3. (TCO 3) Explain how HR technology can improve efficiency and effectiveness in HR functions. How, specifically, can HR technology support the business? Provide an example. (Points : 30) 4. (TCO 4) Some people have criticized companies for “pushing” HR’s work onto employeesthrough self-service technology. Provide your assessment of self-service technology, from a strategic standpoint. How would you thoroughly defend this technology advancement? (Points : 30) 5. (TCO 5) Compensation, benefits, staffing, and performance management are four major components of the HR responsibilities. Thoroughly review each component, and specifically explain how technology can impact these functions, both from an operational standpoint and an HR standpoint. (Points : 30) 6. (TCO 6) What should be the key considerations for a small but fast-growing organization...
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...Contemporary Business Strayer University Fatumata Fofana Dr. Michael Jackson Laverty Date: 05/24/15 Compare and contrast the two (2) industries you have identified in terms of size, products, services, customers, economic and regulatory environment. The two industries that I have identified are; Twitter and Google, Twitter is a "micro-blogging" tool, meaning you can share clever comments and content, but you must keep it brief (under 140 characters to be exact). Twitter has experienced exponential growth since it began. Twitter provides its users with many ways to segment content based on topic through the use of hashtags (e.g. #Infusionsoft), trending topics, saved searches, follower lists, and more. Twitter is a quite useful "listening" tool so you can see what your target audience is discussing, stay up to date on industry trends, and engage in conversation with those who talk about your company. The follow connection on Twitter may be initiated by an "offline" relationship, but it is just as likely to be created by a common interest. Twitter users follow industry experts and those with who teach or study the same topics that interest them. Though the bond between Twitter users is not as personal, active users generally have a larger circle of influence on Twitter than they might have on Facebook. Twitter also has search power, allowing users to search by topic, name, and more. Twitter also allows for more automation since tools like Hoot Suite allow you to schedule...
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...Project Charter Model Sample Here is a sample project charter to get you started. This project charter was created for the corporate employee recognition framework. Project Charter |1.0 Project Identification | |Name |Employee Recognition Framework | |Description |Design, develop and implement the employee recognition framework | |Sponsor | | |Project Manager | | |Project Team Resources | |Communications, Policy, Healthy Workplace Advisory group, | | | |Attraction & Retention working group | |2.0 Business reasons for project | |Improve government’s ability to attract and recruit high...
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...and coherence of HRM activities” (Bratton & Gold, 2012, pg. 18, para. 3). There are four main components consisting of selection, appraisal, development and rewards that attribute to the HRM cycle. This model ignores different stakeholder interests, situational factors and management’s choice, but gives strength to the “coherence of internal HR policies and the importance of ‘matching’ internal HR policies and practices to the organization’s external business strategy” (Bratton & Gold, 2012, pg. 18, para. 3) Second, is the Harvard model, which addresses the issue of management’s goals and the specific HR outcomes. The Harvard model has six components: situational factors, stakeholder interests, HRM policy choices, HR outcomes, Long-term consequences and a Feedback loop. Each of the components are a result of the previous which effects the HR outcomes and the long term consequences; and the feedback loop carries the outputs directly into the organization and to the stakeholders. The Guest model looks at labour management in the context of goals, employee behaviour, performance and long-term financial outcomes. “Managers are advised to consider the effects of a core set of integrated HR practices on individual and organizational performance”. (Bratton & Gold, 2012, pg. 20, para. 5) This model also has six components: an HR strategy, a set of HR policies, a set of HR outcomes, behavioural outcomes, performance outcomes and financial outcomes. The Warwick model has...
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