...Formal Assessment #2 KFC, Kentucky Fried Chicken is an American fast food chain founded by Colonel Harland Sanders (1890-1980) in 1930’s during the great depression. KFC is today the world’s 2nd big fast food chain, after Mc Donald’s, with over 18000 outlets all around the world. Like other growing brands KFC too uses social media as a medium to promote themselves and gain popularity, for which they have used many strategies on social media and tackled viral controversies by turning them as a promotion. To grab extra attention they have also tried many campaigns like ‘it doesn’t count if…’, ‘Kintacy Kintacky Kintacky’ campaign on a reality television show called ‘Arab idol’. KFC has also used influential footballers like Leonel Messi and Cristiano Ronaldo to promote their meals by holding them in a poster. KFC launched their social media pages about 6 years ago and today they have over 37.3 million Facebook likes and over 700,000 following them on Twitter. When asked the reason for the attraction on social media, a spokesman replied, “The reason we’ve attracted so many followers is because there are a lot of people that have affection for the brand and they find our social media fun and interactive” (Rick Maynard 2010), to promote their social media profiles, KFC has, many times, given away vouchers through social media through which they have attracted many consumers and followers. KFC has also used these social media pages to communicate and share relevant fun stuff with...
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...ASSIGNMENT NO. 02 DUE DATE: 7 JANUARY 2013 TH MARKS: 25 ASSIGNMENT: Kentucky Fried Chicken (KFC) is a renowned fast food chain having its operations all across the globe and enjoys a lot of reputation due to its spicy food items. KFC has planned to launch its operation in India in early 1990’s amid of strong protest from the People for Ethical Treatment of Animals (PETA) and violation of the food Adulteration act, 1954, with an excessive amount of active ingredient of monosodium glutamate. Along with this heavy protest from the opposition parties to stop the invasion of KFC into Indian food market. KFC, after two decades is now again planning to invest and expand its operations in India. Being as an industry analyst, how would you analyze the major issues faced by KFC in India and develop a roadmap for its successful investment. Hint: Major issues should be considered as Cultural, Political, Economic, Ethical and Agricultural issues. IMPORTANT: 24 hours extra / grace period after the due date is usually available to overcome uploading difficulties. This extra time should only be used to meet the emergencies and above mentioned due dates should always be treated as final to avoid any inconvenience. IMPORTANT INSTRUCTIONS/ SOLUTION GUIDELINES/ SPECIAL INSTRUCTIONS • Try to remain to the point • Avoid copying from blogs OTHER IMPORTANT INSTRUCTIONS: DEADLINE: • Make sure to upload the solution file before the due date on VULMS. • Any submission made via email after the due date will...
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...of portable music player was created after, called mp3 player, one have far less volume than walkman and is available to change music by computer . It has the same design concept as walkman, which is taking the music to anywhere. The mp3 player, therefore, has a succession from the walkman. What makes the difference is the method to store the music. Walkman uses the old way, storing the music by magnetic tape. Nevertheless, the mp3 player use a storage to store and by the development of mp3 technology, a technology of music compression, it makes it available for more music files. Another advantage of mp3 player is we can easily delete or insert the music files by computer. It is the combination of the concept, carrying music, and the new technology, smaller storage and mp3. The Chinese fast food About ten years ago, when Chinese mention fast food they must talk about KFC or Macdonald’s for hardly can we find a Chinese fast food restaurant on the streets. And the situation maintained for a long time till these two years. The conventional Chinese meal would be few dishes and eating for a long time. Therefore, traditionally Chinese will not go to a Chinese restaurant for just a fast meal and the possibility of Chinese fast food in also very little for noticing. However, with the step of development of the economy quickening up, more and more Chinese offer a fast meal between work. Then the Chinese fast food comes out. It is a combination of occidental...
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...Identifying the factors that affecting the customer hospitality A Report On Identifying the factors that affecting the customer hospitality Submitted to Mr. Asraf Harrun Lecturer in Marketing Department School of Business Submitted By BBA, 24th Intake Sec-06 BUBT Bangladesh University of Business and Technology Serial No. | Name | Id | 1 | Taha Kabir (Group Leader) | 10112101244 | 2 | Anika Zinnat Joya | 10112101250 | 3 | Rifatul Hassan Sagar | 10112101248 | 4 | Md. Nasir Uddin | 10112101243 | 5 | Roktim Hossan | 10112101229 | Bangladesh University of Business & Technology (BUBT) 05/01/12 Letter of Transmittal 9th, May, 2001 To Mr. Md Asraf Harun Lecturer in Marketing Department School of Business BUBT Subject: Submission a report Dear Sir/Madam, It is really a matter of immense pleasure for us to submit the report on “Identifying the factors that affecting the customer hospitality”. This report enriches our knowledge. We will be highly encouraged if your kind to receive this report. We put our best effort to include all the applicable information, which we have collected from both primary and secondary sources and also from our personal observation. If you need any further clarification therein, we will be your instant service and I am always available for any queries. We would be grateful to you if you accept this report and give our assessment on it. Faithfully yours Taha Kabir (Group Leader) ...
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...Background KFC began with Colonel Harland Sanders. He discovered his penchant for cooking when he was only 9 years old. Through the years he grew up to become a personage the world knows as Colonel Sanders, founder of KFC. He reached celebrity status in 1952, when he decided to franchise his famous Kentucky Fried Chicken recipe blends of 11 herbs and spices to the rest of America. By the early 70's, that special recipe reached Malaysia. Today, KFC Malaysia continues to serve finger lickin' good, succulent pieces of chicken. The flavourful blends of 11 herbs and spices give KFC's delicious aroma. With the chicken's natural juices sealed-in, leaving a special mouth watering taste that cannot be replaced. KFC prides itself as a fast-food restaurant that give customers great tasting chicken with a selection of home-styled side dishes and desserts to make a wholesome, complete and satisfying meal. KFC Malaysia The first KFC restaurant was opened in 1973 on Jalan Tunku Abdul Rahman. Today there are more than 500 KFC Restaurants nationwide and still counting. Great tasting chicken has become synonymous with KFC; and has been enjoyed by Malaysians ever since. In fact, KFC Malaysia has developed a distinctive Malaysian personality of its own. ESPECIALLY FOR MALAYSIANS We are an establishment that is run by Malaysians and managed by Malaysians; we took it upon ourselves to create a selection of food that would make Malaysia proud on the international scene. Kentucky...
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...Kentucky Fried Chicken KFC is the largest fast-food chain in Malaysia and Brunei, serving world famous Original Recipe fried chicken which contains secret blend of 11 herbs and spices. Apart from serving finger-licking good food, they continuously aim for high quality and are committed to ensure food safety by stringent control to maintain their standards. Products They cook their products well above the minimum temperature recommended by WHO. They have developed standard procedure that would minimize risk of cross contamination between raw and ready-to-eat products. They provide information on the nutritional values of KFC products to assist their customers in planning a wholesome and balanced meal. For frying all of their products, they use non-hydrogenated palm oil that contains insignificant amount of trans fat and it is 100% cholesterol free. They have a team of food technologists constantly experimenting with new flavors and creative concepts to provide more value, choices and healthy options for their customers. Apart from introducing international products into our market, they have also developed some popular local flavors designed to enable their customers to enjoy an exciting dining experience. KENTUCKY FRIED CHICKEN Food, fun & Festivity, this is what KFC is all leading the market since its inception. KFC provides the ultimate chicken meals for a chicken loving nation. Be it colonel sanders secret original recipe chicken or the hot & spicy version...
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...Executive Summary Industry and macro-environmental analyses of the international restaurant industry provides an overview of the industry and reveals the conditions that impact competitiveness and profitability of the industry’s players. The industry is split in two sectors: full-service restaurants (FSR) and limited-service restaurants (LSR). FSRs typically have a wait-staff; LSRs do not have wait-staff. The top five countries, in terms of total number of foodservice outlets, are: China, India, Brazil, Japan, and the US. The industry is of low concentration. Combined, the top industry players make up less than 3% of total global industry revenues. In terms of size, 2013 global sales were $2.6T, up 4.9%. The 2013 global labor force was 62.4M employees, up 2.4%. In accordance with Porter’s Five Forces framework, the forces that shape competition in the restaurant industry have a moderate to high impact on competitiveness. There is a moderate threat of new entrants and a high threat of substitutes. Buyers have a high degree of bargaining power and suppliers have a moderate degree of bargaining power. The restaurant industry is highly competitive and experiences intense rivalry. In terms of macro-environmental factors, emerging markets around the world over are having an impact on how restaurants execute strategy both domestically and abroad. The growth of the middle class in emerging markets, such as China and India, presents a new demographic and an opportunity...
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...SEC 302 2016 Fast-Food Sector Fast-Food Sector in Turkey Semin Eser Tolga Bozoğlu Deniz Sofu SEC 302 2016 Fast-Food Sector Fast-Food Sector in Turkey Semin Eser Tolga Bozoğlu Deniz Sofu OUTLINE 1. Description of the Sector 2. Value Chain for the Sector 3. Sector Dynamics 4. Significance of the Sector for Turkey 5. Current Problems of the Sector 6. SWOT Analysis Approach 7. Future of the Sector 1. Description of the Sector Along with the technological developments, the socio-economic situations and the rush in the working environment in our daily lives, fast-food sector has grown simultaneously both in our country and the whole world since people get used to spent less time on eating during the day time. Fast-food as a word defined as the products that are; easy to produce and serve, has non-returnable container, can be eaten by hands, also, can be eaten by plastic fork and spoon and can be packaged as take-away. However, if it is not eaten quickly, it may spoil by its color, taste and smell. Fast-food sector is which customers can buy their food so easily and quickly, is different from the standard restaurants by having standard menus. Most of the fast-food restaurants are serving as self-service, but, you can also find some of them serving by waiters. The active companies in fast-food sector serve two types of fast-foods which are Western...
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...Financial Highlights (In millions, except for per share amounts) Year-end 2011 2010 % B/(W) change Company sales Franchise and license fees and income Total revenues Operating Profit Net Income – Yum! Brands, Inc. Diluted Earnings Per Common Share before Special Items Special Items Earnings Per Common Share (a) (a) $ 10,893 1,733 $ 12,626 $ $ $ $ $ 1,815 1,319 2.87 (0.13) 2.74 2,170 $ 9,783 1,560 11 11 11 3 14 14 NM 15 10 $ 11,343 $ $ $ $ $ 1,769 1,158 2.53 (0.15) 2.38 1,968 Reported Diluted Earnings Per Common Share Cash Flows Provided by Operating Activities (a) See page 23 of our 2011 Form 10-K for further discussion of Special Items. Contents Dear Partners..................................................................................... 1 China and A Whole Lot More .......................................................2–5 Improving US Brand Positions .................................................... 6-7 Core Strategies ...................................................................................... 8 Business Model...................................................................................... 9 Taking People With You ..................................................................... 10 ABOUT THE PAPER USED FOR THIS REPORT The inks used in the printing of this report contain an average of 25% - 35% vegetable oils from plant derivatives, a renewable resource. They replace petroleum based inks as an effort to also reduce...
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...Al-Qaeda making comeback in Iraq, officials say BAGHDAD (AP) — Al-Qaeda is rebuilding in Iraq and has set up training camps for insurgents in the nation's western deserts as the extremist group seizes on regional instability and government security failures to regain strength, officials say. / Iraq has seen a jump in al-Qaeda attacks over the last 10 weeks, and officials believe most of the fighters are former prisoners who have either escaped from jail or were released by Iraqi authorities for lack of evidence after the U.S. military withdrawal last December. Many are said to be Saudi or from Sunni-dominated Gulf states. Teenage School Activist Survives Attack by Taliban At the age of 11, Malala Yousafzai took on the Taliban by giving voice to her dreams. As turbaned fighters swept through her town in northwestern Pakistan in 2009, the tiny schoolgirl spoke out about her passion for education — she wanted to become a doctor, she said — and became a symbol of defiance against Taliban subjugation. / On Tuesday, masked Taliban gunmen answered Ms. Yousafzai’s courage with bullets, singling out the 14-year-old on a bus filled with terrified schoolchildren, then shooting her in the head and neck. Two other girls were also wounded in the attack. All three survived, but late on Tuesday doctors said that Ms. Yousafzai was in critical condition at a hospital in Peshawar, with a bullet possibly lodged close to her brain. Israel's Benjamin Netanyahu calls for early elections JERUSALEM...
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...Introduction After going through the Illustration Capsule, it is easy to see how McDonald’s is one of the world’s most respected, admired and endearing brands on the planet. On top of existing for more than half a century, they have been able to stay relevant and operating at such a highly level that can be attributable in part to their strategic vision and their execution. Organizing and controlling such a large entity may be cumbersome but the senior leadership of McDonald’s have put together a strategy that has allowed them to make changes and recalculate their direction as if they were a small business. Their aptly named ‘Plan-to-Win’ strategy has guided them well through seemingly hard economic times and kept the company focused on ‘being better, not just bigger’. Strategy Match McDonald’s faces many aggressive competitors in fast food industry. From Kentucky Fried Chicken to Subway, the company faces stiff opposition from all angles. McDonalds is one of the very few companies to be in a position challenge these rivals with offerings very similar to what they currently offer. With many communities and areas who have just stepped out or are in the process of ending their recession, they are calling for cheap and healthy alternatives to what is currently available. The products that these food establishments are already at a fairly low price to the consumer and so the only real way to maintain their current growth and revenue streams is to cut costs on the backend. McDonalds...
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...Project Report. As stated in the developing story section, we received invaluable advices and suggestions during the development and revision process. Purpose Of The Project The purpose of this project is to find out the History, Functions, Operations and Services of KFC . Then do give suggestions and recommendations and in the end to conclude the effect of the implementations. Executive Summary This project gives a brief detail of Fast Food Industry in Pakistan The Final Project gives the brief snap shot of Situational Analysis on Fast Food Industry. The SWOT analysis indicates the Strength, Weakness, Opportunities and Threats of the KFC. To get reasonable market share in Fast Food Industry required a reasonable amount of capital to open up outlets in different locations, plants with high definition equipments for food processing and for designing a distribution channel form plant to outlet. Also huge amount required for the marketing to sell their product at different locations and to establish the positing in the mind of potential customers. The market leader in Fast Food Industry is KFC and its major competitors are McDonald, Pizza Hut. KFC is sticked with their original recipe but...
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... The strategic management process is vital and a well laid out plan is necessary. Consequently, by evaluating the background of KFC, the outcome should lead to a clear mission and vision statement outlining the purpose and goals of the company. Also, the mission and vision will keep all shareholders informed of the objectives that should be met by KFC. “Defining the company mission is one of the most often slighted tasks in strategic management” (Pearce II & Robinson Jr., 2009, p. 42). A mission lays out the organization’s goals and basically specifies the purpose of the organization. Decisions and strategies can be established after environmental scanning is done along with a Situational Analysis (SWOT). The strategic process also involves frequently assessing the industry structure and choosing strategic plan options that help expand global operations. The two chosen strategic options that will be discussed will be product differentiation and cost leadership. This plan should give clarity on how the options and recommendations fit with both the competitive situation and the organizational situation. Background Based in Louisville, Kentucky, Kentucky Fried Chicken (KFC) corporation is touted as the “world’s most popular chicken franchise” (KFC, 2011). KFC serves over 12 million customers in 109 territories and countries throughout the world (KFC, 2011). Famous for its Original Recipe Fried Chicken, there are “more than 5,200 restaurants in the...
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...VRIO Framework of KFC VRIO framework use to find out the core competencies or sustainable competitive advantages which are helping firm to operate profitably in long term. For KFC, we try to find out its competitive advantage where we used four key components which help to identify in what KFC have competitive advantage compare to its competitors. Resources Valuable Rare Inimitable Exploited by the Organization Brand Recipe Experience X X Location X X Price X X Advertisement X X X Through the use of VRIO framework we have found that brand value and the recipe of making food in KFC are its competitive advantages. The reason behind these- Brand: The brand or the logo of Kentucky Fried Chicken, the KFC, is a registered trademark for their company which is a part of Yum! Brand. As it is registered it is inimitable and thus it is rare, as only the company it is franchised to gets the right to use this logo. The logo acts as a brand name, with Colonel Sanders with his signature string tie, wearing a red apron, and with this uniqueness they have become very famous and this individuality has made it easier for people to recognize it, making it a very valuable essential for the company. And since the beginning of the KFC it has been exploited by the company thoroughly, first by Colonel Sanders himself, and then by the companies that owned it. Recipe: The secret recipe that was used by Colonel Sanders since 1940 has been invariably one of the...
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...[pic] Introduction Kentucky Fried Chicken (KFC)- one of the most known fast food chains in the world started in the early 1930's by Kernel Sanders in the Southern USA as a small franchise operation. Colonel Sanders has become a well known personality throughout thousands of KFC restaurants World wide. Quality, service and cleanliness (QSC)represents the most critical success factors to KFC's global success. Food, Fun & Festivity, this is what KFC is all about. Leading the market since its inception, KFC provides the ultimate chicken meals for the Chicken Loving Nation. Be it Colonel Sanders secret Original Recipe Chicken or the Hot & Spicy version, every bite brings a YUM on the face. At KFC we proudly say: KFC has more than 11,000 restaurants in more than 80 countries and territories around the World. In 1971, Heublein, Inc. acquired KFC, soon after, conflicts erupted between the Colonel (which was working as a public relations and goodwill ambassador) and Heublein management over quality control issues and restaurant KFC is part of Yum! Brands, Inc., however in the case of Pakistan KFC build the relation of Quality Service and clealiness for Customer KFC was acquired by PepsiCo in 1986, it had grown to approximately 6,600 units in 55 countries and territories. Due to strategic reasons, in 1997 PepsiCo spun off its restaurant businesses (Pizza Hut, Taco Bell and KFC) “We Do Chicken Right” ...
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