...Week 3 Knowledge Check The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material. Personalized Study Guide Results: Score: 17 / 18 Concepts Mastery Questions Stakeholder Influence 67% 123 Ethical Differences 100% 456 Rules of Ethical Decision Making 100% 789 Laws Affecting Business Commerce 100% 101112 Laws Affecting Business Occupation 100% 131415 Laws Affecting Business Organization 100% 161718 Concept: Stakeholder Influence Mastery 67% Questions 123 Materials on the concept: Stakeholders and Business Ethics 1. Which of the following people or groups supply a company with productive resources and are affected by the way a company does business? A. Stakeholders B. Customers C. Employees D. Managers Correct : “Stakeholders (are) people or groups of people who supply a company with its productive resources and thereby have an interest in how the company behaves” (Jones, 2007, p. 144). Materials Stakeholders and Business Ethics 2. Who has a claim on a company because they own shares? A. Employees B. Stockholders C. Customers D. Managers Correct : Stockholders own shares (stock) of a company; therefore, they have a claim on the company’s profits in the form of dividends. Materials Stakeholders...
Words: 1836 - Pages: 8
...willingness to perform the desired tasks Correct : The contingency theory of leadership occurs when a leader approaches his or her responsibilities by matching the characteristic of his or her employees with the work setting. Materials The Contingency Theory of Leadership 2. Based on the contingency theory of leadership, the leadership approach a manager should choose is contingent on two factors. Which of the following is one of these factors? A. The need for attention B. The need for friendship C. The need of achievement D. The need of understanding Correct : The need of achievement is one of two employee contingencies and relates to the employee’s desire to excel at a certain activity. The other need is the skills and knowledge an employee needs to accomplish their job (Jones, 2007, p. 183). Materials Types of Contingencies 10. Which of the four leadership approaches would incorporate employee involvement with scheduling and the daily operation? A. Directive approach B. Supportive approach C. Participative approach D. Achievement-oriented approach Correct : The participative approach incorporates in work schedules, encourages suggestions and consulting with employees, encourages proactive work behaviors, and puts employees’ suggestions into action (Jones, 2007, p. 183). Materials Four Types of Leadership Approaches 11. Which of the four leadership approaches would incorporate clear work rules and procedures and link incentives directly...
Words: 1088 - Pages: 5
...1. What is the definition of a team? A. Employees jointly responsible to meet a goal B. Collection of people working towards a common goal C. A group who follows the same rules D. Employees working towards their specific goals Incorrect : A team is a group responsible for creating, managing, and changing rules to meet a goal” (Jones, 2007, p. 223). Materials Creating High-Performing Groups and Teams 2. What are teams grouped by areas of expertise? A. Cross-functional B. Functional C. Virtual D. Top management Correct : Functional teams are typically sub-groups with a particular specialization who work within the same departments. Materials Types of Groups and Teams 3. A company who desires to develop new or improved products would fit best with what type of team? A. Cross-functional B. Top management C. Virtual D. Functional Correct : Cross-functional teams consist of members from various functions, such as marketing, manufacturing, and R&D, to focus on each element of a new idea or innovation. Materials Types of Groups and Teams Concept: Organizational Functions Mastery 67% Questions 456 Materials on the concept: Conflict, Bargaining, and Negotiation High-Performing Groups and Teams Types of Groups and Teams 4. What does the amount of conflict in an organization signal? A. Managers value conformity B. Openness to new ideas C. Performance goals are not clear D. Indecision by top management ...
Words: 2214 - Pages: 9
...The chain of events leading up to the Supreme Court case U. S. v Clarke included summonses issued by the IRS to four people associated with Dynamo Holdings, L.P. for evidence and documents related to Dynamo’s tax liability for 2005-2007. Large interest expenses reported in those years were in question. Dynamo had agreed to two year-long extensions of the usual 3-year limitation period for assessing tax liability. When the four individuals failed to comply with the summonses issued in September and October 2010, the IRS pursued the issue in District Court in April 2011 to enforce the summons under United States Code Section 7602(a), which gives the Secretary the power to examine relevant or material information and to summon liable parties. Under Reisman v. Caplin, 375 U. S. 440, 449 (1964), the summons was challenged by respondents, attempting to question the responsible agents and claiming the IRS had questionable motives in issuing the summonses. The respondents held that the IRS issued the summonses to “punish Dynamo for refusing to a further extension of the applicable statute of limitations.” Additionally, the respondents claimed that the IRS decided to enforce the summonses following Dynamo filing suit in Tax Court in order to avoid the Tax Court’s limitations on discovery, thus gaining an unfair advantage. This request was deemed incorrect matter of law and was denied by the District Court because the respondents did not point to specifics that might raise interference...
Words: 814 - Pages: 4
...since 1996 to develop and manage active access to households worldwide. Building on our technical knowledge pioneered in the Japanese market, we have been active in Europe since 2001. All our work is carried out in accordance with the strictest market research professional standards codes and guidelines and we only conduct surveys for the purpose of marketing research and intelligence. We maintain and update full profile information for all our members on a regular basis and also actively recruit new members to join. Keeping the membership database fresh and engaged has resulted in high response rates for every survey – typically, depending on the complexity or scarcity of the sample, or the sensitivity of the subject, this will be between 12% and 35%. We have defined and implemented a clear set of rules to ensure that quality is our highest priority and support this through regular contact with our members. Currently, we have access to more than 40 million households in over 70 countries – and manage the relationship with global consumers on a daily basis. 10 steps of quality control 1. Maintain database – reliable and up to date 2. Confirm respondent’s identity 3. Screen with strict procedure 4. Select accurately the right sample 5. Inspect and test questionnaire thoroughly 6. Use self-completion method 7. Create user friendly questionnaire 8. Monitor feedback extensively 9. Check questionnaire responses rigorously 10. Offer credible reward system 1 10 steps of quality...
Words: 1632 - Pages: 7
...STEP 01: First you want to select a topic; the issue MUST be related to your field. Consider some ideas/issues that relate to your major. Consider what controversial (has more than one side / answer / opinion / etc) issues exist in your discipline / major and which are most interesting to you and/or relevant in your field today. To help you with that, you may want to move through the brainstorm / freewrite below to see if you can develop some of those ideas. You should use this to help you come up with ideas that you could discuss and develop on the DB. You may even want to post portions of what you came up with here on the DB. Thoughtful interaction could earn you some BONUS in the CE column and allow you to SPIN some ideas and nail down some solid topics. With that in mind, each student’s essay is to be unique with regards to its TOPIC / ISSUE / STANCE / ETC; therefore, the Board is meant to be a place to help shape ideas, not see one and “steal” it for your own essay. Topics will be reserved for those individuals who first bring them up and if similarities exist it will be the responsibility of the students to determine what different aspects of the issue will be explored by each (first poster gets first choice). I will NOT allow the “casual” student (one who is hanging around on the roster but not really submitting assignments and/or participating on the previous Boards) tell me at the last minute that “X” is his/her project when a conscientious student already articulated...
Words: 3785 - Pages: 16
...Week 4 Knowledge Check Study Guide Concepts Mastery Questions Four Levels of Needs 100% 1 2 3 100% 4 5 6 100% Analysis 7 8 9 100% 10 Principles That Enhance Learning Three Categories of Training Methods Steps in Evaluation Phase Score: 12 / 12 11 12 Concept: Four Levels of Needs Analysis Mastery 100% Questions 1 2 3 1. The level of training needs analysis that focuses on identifying whether training supports the company’s strategic direction is called _____ analysis. A. individual B. environmental C. operations D. organization Correct: The Correct Answer is: D. Organization analysis determines the overall needs of the company so that training can be designed to focus on strategic goals. 2. _____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels. A. Individual B. Operations C. Demographic D. Organization Correct: The Correct Answer is: C. A demographic analysis can assist in designing training and selecting appropriate training methods. 3. The level of training needs analysis that attempts to identify the content of the training is _____ analysis. A. operations B. individual C. environmental D. organizational Correct: The Correct Answer is: A. The operations analysis tries to break down the job and determine...
Words: 786 - Pages: 4
...Week 1 Knowledge Check Concepts Business Systems Productive Resources Law of Supply Law of Demand Calculating Profit Calculating Profitability Effect of the Business Model Mastery 67% 100% 100% 67% 100% 67% 67% Questions 1 2 3 Score: 17/21 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Concept: Business Systems Concepts Business Systems Mastery 67% Questions 1 2 3 1.What are the three components that make up a business system? A. Business commerce, business organization, business occupation B. Business organization, business management, business exchange C. Business commerce, business organization, business market D. Business market, business management, business organization Correct! The correct answer is: A. The three components that make up a business system are as follows: business commerce, business occupation, and business organization. 2.Which term refers to the total money or assets of a business? A. Competitive advantage B. Sales revenue C. Capital D. Wealth Correct! The correct answer is: C. “Profit that is kept in a company and invested in its business increases its capital, the total monetary value of its financial assets such as cash, property, land, stock, patents, and brand name” (Jones, 2007, p. 8). . 3.Information technology, e-commerce, human resource management, and procurement are included in what type of value chain function in a business? A. Tertiary function B. Complimentary function...
Words: 1778 - Pages: 8
...Week 5 Knowledge Check Study Guide Concepts Mastery Score: 15 / 15 1. Recruitment begins by specifying __________, which are the typical result of job analysis and workforce planning activities. A. human resource requirements B. strategic imperatives C. pay grades D. affirmative action candidates Correct: The Correct Answer is: A. Human Resource requirements must be specified for the recruitment of potential candidates for any change in position or new hire. The Human Resource requirements are established to ensure policies and laws are followed correctly. 8. The step following recruitment is ________, which is basically a rapid, rough selection process. A. orientation B. initial screening C. performance management D. workforce planning Correct: The Correct Answer is: B. The initial screening is used to narrow the search down to the individuals who are best fit and qualified for the job requirements and needs. 9. Typically, the first step in an employee's introduction to company policies, practices, and benefits is a(n) _________ program. A. initial screening B. intensive training program C. team-building D. orientation Correct: The Correct Answer is: D. The first step for a new employee’s introduction into a company or organization is done through an orientation program. Orientation programs take a new employee through all of the company’s policies, benefits...
Words: 1325 - Pages: 6
...Week 6 Knowledge Check Study Guide Concepts Mastery Score: 9 / 9 100% 100% Questions 1. Diversity in organizations makes good business sense because A. diversity is the new trend B. diverse organizations are popular C. diverse organizations have less legal problems D. a diverse organization can be helpful when expanding into global markets Correct: The Correct Answer is: D. Organizations must be positioned to their global markets. Having employees that are multicultural can assist in working with a diverse network of suppliers, customers, and strategic partners. 2. The demographics of the United States are changing so dramatically that over the coming decades it will be impossible for employers to fill their ranks with members of the traditional workforce, __________. A. white females B. males under forty C. baby boomers D. white males Correct: The Correct Answer is: D. By 2040, an estimated 70% of American workers will be either women or members of other races or nationalities. 3. To manage diversity, you should replace inflexibility and intolerance with A. care and concern B. fear and distance C. adaptability and acceptance D. discipline and segregation Correct: The Correct Answer is: C. Diversity can help organizations expand into global markets; build brand equity; increase consumer purchasing and grow the business; support the organization’s ...
Words: 625 - Pages: 3
...give their customers a perfect shopping experience, which in turn keeps the consumer loyal always. With this in mind, one day I decided to purchase the Note II, since it has the features I was interested in. There was a screen lager than the average phone so I could stream movies and watch personal videos of family and friends. I able take notes in class or write a quick shopping list when needed with the cool stylus. Then I called Best Buy customer service to see if they can check the Winchester Best Buy to if they had the 32 gigabyte note II in stock .The customer service lady was very attentive to my needs and was a active listener, automatically restating everything correctly, that I said. Then she put me on hold for about 2 minutes or so to check Winchester Best Buy inventory in her computer. She responded it “looks like they have it”, but let me call the store to make sure, since it could be a computer error”. I was pleased with how she took the extra initiative to double check. Then she came back to the phone and responded, “they have it in stock” and “I told them to put it on hold...
Words: 1027 - Pages: 5
...1. Describe the production and judgment phases that you discern in Carlson’s invention. 2. What obstacles and hindrances did Carlson encounter as he creatively and critically worked on his new idea? 3. Citing a recent problem you have solved (or issue you tackled), briefly describe these two phases of thinking in your problem-solving. The production phase of Carlson’s invention would be the determination he had for finding a simpler way of making copies. He knew there had to be an easier way to make copies other than the length of time it took to retype and double check for typos or mistakes. Carlson did encounter different obstacles during the production of the Xerox machine. One obstacle was finding the chemicals to do it the best and simplest way. Two was funding and time. He was funding the invention his self and on his spare time. Third was finding a company that believed in his invention and help make this idea, a reality. To be perfectly honest, the latest issue that I tackled was figuring out how to save money on daycare. We were paying $175 every two weeks for my son to go to before and after care at his daycare. The before care is necessary because I have to be at work at 7 am, his dad has to be at work at 5 am, and his school doesn’t start until 8 am, but I would have to wait on him to get there in the evenings. I would get there about 3:30 and he wouldn’t get there until 4. I changed him to mornings only, wish is only $70 every two weeks, and he rides the...
Words: 292 - Pages: 2
...all the documents, took vitals and explained to their patients what was going to happen during the exam. Some of the clinicians were stressed out because their patients did not show up. I called them several times and some patients did not answer. At that moment I knew exactly how important it is to have a back up patient. I did not get to see what was happening during the examination time since most of the time I was in front office. I tried to go back to help out. However, I did hear that some clinicians did not have the correct set up because they thought everything was in the cassette when they sterilized it. There is no room for “thought” at an exam. It’s crucial to follow directions given by the instructors. Check, double check, triple check everything. Some forms were not filled out correctly according to the criteria so the patients got rejected. There were specifics about probing the exact quadrant that you are going to scale, not the entire mouth. They had to complete dental charting as well in that quadrant. At the end, all of the data would be calibrated. It was interesting to see all the patients having assigned numbers instead of their names. I enjoyed being a part of the Mock Board. At least I got a feel for some do’s and don’t on such an important day which can significantly reduce stress...
Words: 320 - Pages: 2
...Joint Educational Project Staff Meeting Minutes September 8, 2014 Semester Schedule: Week 3 JEP Schedule: First Trainings I. First Five a. Leigh and Vijeta: Pizza Bagels, Salad, and Cookies! b. Next week: Riley and Nana II. Passing Around a. Verify your contact information i. For those who do not attend staff meeting: please stop by Ali’s office to double check your contact information. ii. Contact information sheets will be in your mailboxes by the end of the week. Please do not share with anyone outside of JEP. III. Trojan Time a. Every other Wednesday morning, Brenda will send an email with an image of your timesheet. i. Review the timesheet to make sure that it is correct ii. Add your Wednesday office hours 1. Even though you will not have worked those hours yet, you need to add them on to the system to ensure that you get paid for your work that day a. This is on the honor system – Brenda will be able to check if your swipe out time matches the time you enter into Trojan Time. iii. Go into the Trojan Time website and enter those hours by 3:00pm on Wednesday 1. Enter the hours exactly as shown on the timesheet iv. Calculate any extra hours and submit them to the linked Google Doc 1. Brenda will add those extra hours to your Trojan Time when she approves...
Words: 1301 - Pages: 6
...& Smith, CPAs, about their previous engagements. This limits us on the information on the 10-K previously filed. Considering that the auditors expressed concerns about “mutually incongruent goals”, it raises many red flags about what these particular goals are therefore it would be helpful if we are able to speak with them to learn exactly what those red flags are. Looking through the control procedure manual, the treasurer signs the checks. She also inspects any voided and spoiled checks. This may become an issue because she is the person signing the checks as well as reviewing the voided making it easier to commit fraud. Another thing that looks a little suspicious is the personal loan of $1,000,000 made to Mr. Lancaster’s personal secretary which is supposed to be for an employee advancement. Mr. Lancaster recorded the loan as “Other receivables” rather than Employee “Employee advances”. Mr. Lancaster wants the check written to him instead of his secretary. That’s a fairly large amount of money to give someone in cash instead of a check. There is a new information systems that was purchased in early 2010 that has still not been set up by January 2012 (two years later) and when asked about it, Mr. Lancaster stated that “the machinery would be set up soon”. Those are just a few instances that where fraud may be occurring within...
Words: 311 - Pages: 2
