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Knowledge Managemnt

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Submitted By ogambi
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Knowledge Management
Student’s Name
Institution

Table of Contents 1.0 Question 1: What is Knowledge Management? 3 1.1 Part (a) 3 1.2 Part (b) 5 1.3 Part (c) 6 2.0 Question 2: Knowledge Management Tools and Techniques 7 2.1 Part (a) 7 2.2 Part (b) 9 3.0 References 12

1.0 Question 1: What is Knowledge Management?
1.1 Part (a)
The definition by Wiig (2004) is objectified and externalized in the sense that it does view knowledge management as a collective responsibility. According to the definition, knowledge is considered as an asset of an enterprise and as to such; there is no special emphasis on the knowledge held by a single individual. Instead, knowledge is managed for the collective benefit of an enterprise. On the contrary, the definition by Corso et al. (2006, p.210) portrays knowledge management to be subjective and personal. The definition lays focus on the creation of an environment for knowledge acquisition and sharing. It therefore implies that it is upon an individual to utilize the environment to learn or gain knowledge. Moreover, the definition by Wiig (2004) is more relevant to practice as it encourages the building, renewal and application of knowledge in order to make an enterprise to benefit from its intellectual and knowledge assets. The argument here is that according to the definition, knowledge should be applied or put to practice. In the same respect, the definition by Corso et al. (2006, p.210) is more theory-oriented. It is more relevant to theory in the sense that it talks about encouraging people to share knowledge and learn. It should be noted that it is difficult to detect whether one is learning or not. Also, some people would not be willing to share what they know. Both the two definitions of knowledge management are specifically relevant to the field of business administration. They both talk about how

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