...an acidic reaction that was designed to stop the spread of fire. It was also alleged that the reaction can occur at temperatures as low as 130 degrees and roofs can reach 180 degrees without the presence of fire. The homeowners say that the chemical reaction “weakens the wood and destroys the bonding between the plywood laminates, thereby causing the wood, among other things, to bow, darken, spot, warp fracture and otherwise deteriorate and lose strength capacity.” The homeowners claim that this reaction will eventually occur in the plywood installed in their homes, without regard to ventilation or moisture levels I attics. Management also advertised there products falsely after begin notified. The homeowners brought this class action suit to recover cost to replace their roofs that had the alleged defective fire retardant treated plywood. Discuss what management could have done in terms of risk management to have prevented the events that lead to the lawsuit. In retrospect, management could have handled this situation a couple of different ways. First and foremost, once they learned of the information they should have not continued to advertise they products as begin suitable for constructing roofs. They could have informed the home builders who purchased the plywood from them of the notice received from the American Plywood Association. They could have also requested that the home builders transit the...
Words: 1015 - Pages: 5
...choose Shopper’s Stop for making a purchase. This activity instilled in us the power of observation and helped us know various aspects that a customer keep’s in his/her mind while making a purchase decision. Buying Process: 1. Need Recognition- Observation- The lady was specifically looking for pastel colored suits (ethnic wear) with very light embroidery or design. Inference- Maybe she wore Indian formals to her office. She had a need to buy suits for her office wear purposes. 2. Information Search- Observation- Initially the lady specifically looked for brands like Biba and ‘W’. Inference- Maybe through her past shopping experience she wanted to but only these two brands. She was comfortable with the fit and style of these two brands and was quite satisfied with its quality. She was looking for limited set of colors, so that reduced her information search For the next pair of suit she asked for assistance to match a churidaar for her. Again the service of sales people reduced her activity of information search. 3. Evaluation of alternatives- Observation-The lady took 4 sets of suits to the trial room and returned 2 sets. The brand...
Words: 1253 - Pages: 6
...appropriately for the situation and making sure you are neatly groomed. Significance Whether you like it or not, you are judged based on your appearance. If you show up for an interview or an important meeting looking like you just rolled out of bed, then the person you are meeting with will likely see you as unprofessional, harming your chances of getting the job or making the sale. Benefits Dressing professionally can make you feel better about yourself. Comfy sweats and T-shirts can create a relaxed, I-don't-care kind of attitude. When you dress up in a suit, you tend to stand straighter and project more confidence, which people will respond to positively. Considerations Professional dress is not the same for every situation. Khaki's and a polo can be appropriate professional attire for a fast-food job interview, while nothing less than a three-piece suit will do for an interview at a law firm. A good rule of thumb for interviews: always dress one step above what employees at that business wear to work. Not Just Clothes Dressing professionally also includes grooming. Clean hair, face and hands, fresh breath and light, or no, perfumes or aftershaves create an important positive image to go along with your...
Words: 304 - Pages: 2
...1. Introduction In today’s business negotiations, dressing etiquette plays an important role. It embodies not only the personal taste but also the self-cultivation. To some extent, it can even make it all difference in the result of business negotiations. The more attention we draw to the details in modern business negotiations, the greater we will care about our dressing etiquette and maintain our personal image. Through analyzing dressing etiquette in business negotiations, the author tends to embody the advantages in business negotiations. 1.1 Background Having good business dressing etiquette is an indispensable quality of business activities is the basic guarantee for success In today’s business negotiations. 1.2Purpose of the Study During the business negotiation, the first impression is very important, therefore dressing etiquette plays an even more important role than we thought, it’s always worth studying. 1.3 Significance of the Study Dressing etiquette is likely a technique of business negotiation; it helps the process get smooth. 2 .Definitions and Principles You have heard this a million times: “You never get a second chance to make a first impression.” And you will keep hearing it because it is true. People size up each other within a few seconds. Based on external cues, including dress, people assess one another positively or negatively. We make a flash judgment of someone as trustworthy...
Words: 1819 - Pages: 8
...Please refer to the accompanying background notes on this theme to prepare for your classroom discussion. Subsuming the personal to the professional identity The novel presents Stevens as having subsumed his personal identity within his professional identity. Consider the following extracts and determine how they serve to present Steven’ views about identity to us. Read the following extracts from the Prologue. Consider how Stevens views his errors- are the errors he has made in his life only attributable to a faulty staff plan? Note how he brings up Miss Kenton- what rationale does he give for seeking her out- personal or professional? As so often occurs in these situations, I had become blind to the obvious- that is until pondering over the implications of Miss Kenton’s letter finally opened my eyes to the simplest truth: that these small errors of recent months have derived from nothing more sinister than a faulty staff plan. So it was in this instance; that is to say, my receiving the letter from Miss Kenton, containing as it did, along with its long, rather unrevealing passages, an unmistakable nostalgia for Darlington Hall, and- I am quite sure of this- distinct hints of her desire to return here, obliged me to see my staff plan afresh. Only then did it strike me that there was indeed a role that a further staff member could crucially play here; that it was, in fact, this very shortage that had been at the heart of all my recent troubles. Clothing, identity,...
Words: 730 - Pages: 3
...Law Suit Recommendation Paper Tomekia Trimble Grand Canyon University: HLT 520-0101 February 26, 2014 When exploring the options of letting the physician go, I do not think it is wise for the physician to act irrational. As the hospital administrator it is in the best interest for the hospital as well as the physician to negotiate a good outcome. My facility is integral to success. It is our goal to end the relationship on the best terms. However, if this resolve does not come then other options should be explored upon. As a hospital administrator to ensure that the hospital is fully defended in the stance of the hospital opting out of renewing the physician’s contract I would explore several viable options to come to a resolution. Those considerable options would include, but not be limited to one or the other paths as follows: negotiation, mediation, arbitration, or litigation. Negotiation of the matter would involve employing a lawyer to negotiate. This would give insight to the goals of the company and the decision to go in another direction with the hospital. In the negotiation this will allow the current views of the hospital to be explored as well as a view of what direction the company saw the doctor to be leaning towards. Most hospitals have mission statements and goals visible to let patrons and employees know where their focus lies. It is almost certain the physician knew of these mission statements and goals. Mediation is another option to assist with...
Words: 839 - Pages: 4
...business schools here teach students that the outcome of all negotiations is that both sides win in a negotiation, i.e., “win/win.” This fits neatly with Canadians’ ideas of equality and fairness. The win/win principle is so accepted today that the very idea of one party winning the negotiation while other party loses, would seem unacceptable to most Canadians. Canadians tend to be receptive to new ideas. Generally, they are analytical, conceptual thinkers. It is at the meeting table that problems are solved and decisions made. Canadians are comfortable with time lines, agendas and deadlines and tend to adhere to them. They will not avoid confrontation or negative responses if they feel they need to question something. Established rules or laws usually take precedence over one's feelings. During negotiations, company policy is strictly adhered to at all times. Empirical evidence and other facts are considered the most valid forms of proof. Feelings of any...
Words: 1742 - Pages: 7
...with a major wholesale client of his who was inquiring about the opportunity to satisfy additional demand for custom-made, bespoke suits. Marco knew it was critical to keep this customer content. However, this task, he realized, may not be as straightforward as it appeared. Four decades after its incorporation and having survived two generations in a competitive market, Marco realized that in order to keep up and persevere in the men’s suit business, Abbatelli Bespoke Inc. (ABI) required a more formalized approach to its operations. Key driving forces in the industry include changing technology, intensive price pressures from foreign competitors and stricter environmental legislation. With enhancements in technology, the costs involved in manufacturing a suit have dropped considerably. Buyers have access to wholesale-priced men’s custom made suits and can shop online to find the lowest possible prices. Moreover, many consumers are unaware of the fundamental differences between bespoke and made-to-measure suits and thus do not comprehend the value of a suit that has been crafted to one’s physique. Appendix A outlines the key differences between bespoke and made-to-measure suits. Bespoke tailoring entails an intricate process with great attention to detail. Due to the complexities of the operations involved and the uniqueness of each suit, the art of bespoke tailoring cannot be easily learned. Marco Abbatelli is cognizant of the skill he holds and more importantly...
Words: 282 - Pages: 2
...Introduction The title of this lecture is "How To Beat the Software". now you are probably asking yourself what does he mean by this title. What I mean, is if you are constantly sending out resumes and filling out online applications and you are not getting any callbacks or interviews then you need to take a look at your resume, a real hard look, to see where you are falling through the cracks. Approximately ninety to ninety-five percent of all resumes and online applications go nowhere because your résumé does not contain the correct key words that the company has setup within its software. Here is how you know that you are not getting through the software. About seven to ten business days after you apply; you will receive either a letter in the mail or an email telling you that they have decided to go with a more qualified candidate. how many of you have received this type of information? (wait for a show of hands, everyone should raise their hand). Those of you who are not raising your hand are just lying to yourself. Even I have gotten these forms of communications. So I know everyone in this room has received them too. Well, how can you fix your resume? Go and talk to your career counselor and make the changes that they suggest. I did. I cut my resume down from eight pages to two, encompassing just the last seven years of my work history. Then I have modified my summary and other aspects of my resume. I have now been searching for a new position for the last couple...
Words: 2004 - Pages: 9
...Pham Viet Anh, Dinh Trong Nhan Younger Buyers Challenge Luxury Retailers in Asia By Bettina Wassener The New York Times, November 18, 2009 Principle: The Three Fundamental Economic Questions Answering all three fundamental questions correctly is the very first condition to succeed in any economic attempts, varying from your small shop’s daily trades to big multinational contracts. These questions are: 1. What to produce and how much? 2. How to produce? 3. For whom to produce? For the first question, it includes two minor questions (what to produce and how much), however, it aims at only one target: our scarce resources’ problems. Mr. Greedy must consider WHAT he could exploit from his resources, WHAT his potential customers want and HOW MUCH he could produce. If he do the first puzzle well, Mr. Greedy would move on to the next one: HOW to produce. Well, our potential economist would solve this problem easily (thanks to our advanced technology). But now he comes to one big problem: How he could benefit from these products? He has to analyze and clarify a list of his potential customers who would satisfy him. This is the third fundamental economic question: FOR WHOM to produce (determining the potential markets). Now it’s time to drop the theoretical glasses and see something real. We have Zegna – the 99-year-old Italian luxury men’s wear company. Its retailers – “traditional, sedate, salon-like Zegna” appear in almost...
Words: 590 - Pages: 3
...Industry Culture and Subcultures Bobby Reed The industry culture of a hospital is diverse and multifaceted. There are many jobs and activities that go on behind the scenes to make a hospital run effectively and efficiently. From maintenance workers and food service personnel to the hospital’s Chief Financial Officer, a hospital’s dedication to quality and care to its patients will define its longevity and success. The culture in most hospitals is hierarchical. Hierarchical cultures are highly organized and structured. Items are primarily ranked upon the level or levels of importance (Wigmore, 2014). Each department has a specific function or responsibility. Within each department are a set of subcultures that employees tend to follow or adhere to. Hospitality services, which includes cafeteria personnel are primarily identified by their uniforms. Patient liaisons and janitorial services also fall within this culture. Their goal is to make the patient feel comfortable in any way that they can. Because they deal directly with patients, giving service with a smile is the main priority. In addition to this, I have noticed that their environment is more laid back than others. Unlike many of the other departments that wear uniforms, doctors, nurses, and other patient facing departments tend to have a subculture that is not as laid back. Because of the nature of their jobs, which can potentially mean life and death for the patients, and also being in contact with illnesses...
Words: 504 - Pages: 3
...Unit 3 Assignment Greg Phoenix Cleveland State Dr. King August 13, 2000 Unit 3 Assignment The slides I will be discussing are Psychology/Human services. Part 1: Were the individuals professional? Slide one: This slide is a picture of two people who appear to be talking. The one individual is leaning in touching her co-worker on the shoulder. Although her coworker seems distressed, I do not feel it is proper for her to have physical contact. Not everyone will feel that her act of kindness as welcoming. Workers have very different levels of acceptance for physical contact of any kind (Zupek, 2010). Something that seems very innocent to you and I could be offensive to another. Slide two: Shows a client laying on the couch with a tissue in her hand and the counselor is writing something down on paper. This picture is a classic for what people consider to be a normal therapy session. The counselor appears to be professional, but also seems distant. There is no eye contact with the patient, which may come across to the patient as “not listening”. Slide three: Is of a therapist standing in a room writing on something despite the fact they are in a group session. Is this individual professional? It appears she is, although she is distancing herself from the group. I guess it could be decided if we knew the exact situation instead of only seeing a picture of it. She appears to be working where she feels less distracted. I think she would be more professional if she were...
Words: 1010 - Pages: 5
...themselves on their egalitarian culture, and everyone is encouraged to speak up and disagree with a higher-ups. Passionate confrontation may take the more reserved Canadians aback. These confrontations, however, almost never stem from personal animosity, but rather from the business culture of the country. In America, management still is very individualistic. Managers are held personally accountable for decisions. They assume any consensus will dissolve as soon as an initiative hits rocky ground, so American managers are less willing to compromise and play politics. However, this approach can lead to resentment and confrontation if subordinates believe their voices are not being heard. Formal business dress: dark business suits and ties for men, and pants or skirts with a suit jacket for women. Beyond that, however, dress code varies widely with the location, industry, and corporate culture of each institution. In America, more progressive industries, such as technology, tend to have more relaxed dress codes....
Words: 259 - Pages: 2
...In this report, I am going to give you a little information on Laos’s communication. Laos has a large unskilled work force. Agriculture employs an estimated seventy-five percent of the population, all most six percent of industry, and nineteen percent service. Lao do not believe in efficient use of time. Appointments may be delayed or not kept at all. You will receive invites at the last minute to anything. They don’t take enough care when introducing sensitive or important matters. Planning ahead and making firm times for things is frustrating for them. Whereas in the United States when you are given a time to be somewhere, you are expected to be there on time. You will know ahead of time what time you are expected to arrive. Their style of communication is to repeat a message many times during a conversation. This insures the meaning has been clearly understood. Lao are comfortable with long pauses; they feel they don’t have to fill every gap in the conversation. Lack of response can convey disagreement more strongly than words. Body language tends to be reserved. There is little or no eye contact and few expressive gestures often than the “wai”. This is the Lao greeting that says thank you and good bye. They tend to keep more physical distance from each other. If comfortable with you, Lao will touch you a lot, especially among women. Communication styles in business in the States are determined by many of the approaches to business. The desire to debate issues...
Words: 658 - Pages: 3
...the overwhelming shadow of the Church, which meant everything held some deeply ingrained religious meaning and symbolism was everywhere. If your crops were failing, it was “witch-craft”, if your kid came down with plague- it was “evil spirits” or some sin you committed. The entire world was soaked in meaning, and “God” could be understood as speaking through the mundane and the mystical to deliver profound messages to his people. Originally playing cards themselves, became a trend in China, traveled to Europe through contact with Islamic culture, and sometime around this point, someone created a mystical deck of tarot cards with allegorical and theological images. The original deck had four standard suits, and then a set of “trumps” that overwhelm or trump the other suits. Then there was a 22nd card- called “the fool”, added on to make the deck a 78 card set up. The...
Words: 582 - Pages: 3
