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Layoff

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1. The communication process done by Agilent Technologies in terms of dealing with downsizing is remarkable for me. In my own opinion, they have done exemplary job in dealing with downsizing. They have created a good way of communicating to its employees. It tried to utilize every medium possible to disseminate information regarding the upcoming layoff of employees. AgilentTechnologies used an open style of communication in their office to make the employees aware of what is bound to happen.
The company used emails, meetings, and other media. The use of such enable them to think of possible ways in which they can search for potential replacements for their job and to think of ways in which they can get outof the problem, if ever there is a possible way to do so. In fact, even after the lay-off of almost 8,000 employees or 20 per cent of the company’s employees, it was still listed as number 31 on Fortune’s 100 Best
Companies to Work For. This goes to show that despite the massive layoff, they still proved their worth as an employer, because they have open communication practices.
They do not hide from their employees what their steps towards recovery are. There is a barrage of emails and continuous face-to face meetings with top management to communicate this layoff. In fact, even the Chief Executive Office of the company spoke before its workers to tell them the upcoming massive lay-off. Infosparks, the company’s newsletter did not also to relay the news inthe office. These steps which were undertaken by the company should serve as an example toother companies. Layoff is a bad news.
Nonetheless, it is the right ofall the employees to be informed ahead of time so that it will give them enough time to look for other jobs. Problems like this should be disseminated carefully, in every possible way, utilizing every form of media which the company could possibly use.
2. I think, it is “getting the buy-in” which best characterizes the communication process which was done by Agilent Technologies. Itis “getting the buy-in” because the case pertains to the implementation of the policy with hopes that they will be supported by the staff and to give them the so-called buy-in period or the time for them to adjust to the changes which the company is planning.
In this case, the company is planning a massive lay-off and in order to communicate this issue to the staff, they have utilized the use of different media to be able to do so. By these initiatives, they are able to inform the staff before hand giving them the time to adjust, to think of every possible ways in which they cannot be too burdened by the effects of the layoff. The step to inform them properly would give them enough buy-in period before the implementation of the steps to be undertaken by the company.
By being able to get buy-in, the company ...

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