...Leadership in Action 1. How would you describe Jack Hartnett’s leadership style? Jack Hartnett’s leadership style as it is described in the text is anachronism. He runs his business in his own way. The styles that he has chosen to run his business describe him as also a good leader and a “difficult to cope with” leader. The things that made him a “difficult to cope with” leader is that he enforce his employees with his own Eight Commandments, that his employees have to follow. If they don’t follow these commandments he will fire them. An example of his Commandments is “I will tell you only one time”. It’s a very strict commandment and you can expect many employees to follow some unreasonable statements. Another example of his bad leadership style is that his employees can’t obey him and the sure thing they can’t disagree with him. These two examples made him a leader that his employees will have difficulties to cope with him. Is difficult to work under such conditions. Some people can not be effective if they have to follow such rules in a company. On the other hand in the text it describes the other side of his leadership style. As it is written in the text he is also a good leader and he knows what he wants for his business, how to keep his employees and how to run his business for high profit. He is doing top-lever hiring by himself and he spends a lot of time with them and their spouses so he can find all information about them. He wants to find all info about them...
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...According to Daft (2008, p. 4) the definition of leadership has been discussed since ages in the academic environment but scientific studies have started in the 20th century. There are a lot of suggestions about its definition one of which is that leadership is nothing more than a romantic myth – people hope that their problems will be solved by someone’s sheer force of will. One of the popular definitions is “Leadership is an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes” (Daft, p. 5). Some people cannot distinguish the difference between a manager and a leader. It is well-known that you can be a leader without being a manager. Bennis and Nanus propose that “managers are people who do things right and leaders are people who do the right thing” (Are Managers Leaders, 2011). In order for everyone to be an effective leader they have to be able to find the right balance between moral, social and business characteristics of leadership. According to Yukl (1989, p. 6) an effective leader is generally someone that leads by example and other people just tend to follow because they believe what they do is the right thing. A commonly used measure of leader effectiveness is how well the leader’s group fulfills its tasks and attains its goals. Another indicator is the attitude of followers toward the leader. A very important measurement of the leader’s effectiveness is his contribution to the quality of the group...
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...Nancy, the CEO of Jasmine Publishing House, bought me a coffee and told me I should invest in warm gloves as we sat down at a corner diner for what would be a game-changing business meeting. As the leading publishing house in Europe, Nancy informed me that JPH was interested in closing a multi-million dollar deal with our fashion magazine, Zoelle, provided we changed the magazine's appearance to attract a broader European audience. As production manager, my job was to lead and supervise a staff of 30 to match Nancy's vision, working closely with the design team, photographers, production staff and marketing team. After three weeks of heavy brainstorming, we developed a fresh appearance for the magazine. I invited Nancy to a meeting with me and three of our executive producers. I shared with her the strategy we had created in order to solve our appearance problem, as well as estimated costs and complications. Nancy agreed that the direction our magazine was going fit well with her vision and audience, and that JPH would be happy to work with us within the next week. Although the team was excited to accept the offer, I was concerned that we were not prepared to complete the project so quickly. Though the executive producers did not understand, as our production team was to begin work on the next issue the following day, I explained that there may include deep financial consequences if we rush into the process. I wanted to ensure that JPH received a consistent layout from...
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...Nancy, the CEO of Jasmine Publishing House, bought me a coffee and told me I should invest in warm gloves as we sat down at a corner diner for what would be a game-changing business meeting. As the leading publishing house in Europe, Nancy informed me that JPH was interested in closing a multi-million dollar deal with our fashion magazine, Zoelle, provided we changed the magazine's appearance to attract a broader European audience. As production manager, my job was to lead and supervise a staff of 30 to match Nancy's vision, working closely with the design team, photographers, production staff and marketing team. After three weeks of heavy brainstorming, we developed a fresh appearance for the magazine. I invited Nancy to a meeting with me and three of our executive producers. I shared with her the strategy we had created in order to solve our appearance problem, as well as estimated costs and complications. Nancy agreed that the direction our magazine was going fit well with her vision and audience, and that JPH would be happy to work with us within the next week. Although the team was excited to accept the offer, I was concerned that we were not prepared to complete the project so quickly. Though the executive producers did not understand, as our production team was to begin work on the next issue the following day, I explained that there may include deep financial consequences if we rush into the process. I wanted to ensure that JPH received a consistent...
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...Leadership Action Plan Leadership behaviors are very important to recognize within yourself and others but most of all, ourselves. It is easy to look at the person next to you and place judgment and evaluate their behavior but it is extremely hard to evaluate yourself. Utilizing the Leadership Practice Inventory assessments, helps to recognize the behaviors that you are strong in and need to continue to practice and those that need to be improved and learn how to improve them. There are five leadership behaviors practices that should be put into repetition and they are; challenging the Process, Inspiring a Shared Vision, Enabling Others to Act, Model the Way, and Encouraging the Heart. Each behavior is important in order to be a successful leader in your office or anywhere else. With Challenging the Process behavior, the leader is not afraid to take risks and it looking for challenges that will help the company and themselves to grow. Leaders that practice Inspiring a Shared Vision, share their visions, dreams and interest of the future and are able to connect others with their visions. Utilizing Enabling Others to Act, the leader give power to others by assigning challenging tasks and having others join in to work towards a goal. Modeling the Way, is a leader that set an example for others to learn what is acceptable and helps them build a commitment. Last but not least of the behaviors is, Encouraging the Heart, which is recognizing others work and make sure that...
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...Leadership Development Action Plan Linda DellaPia Table of Contents Introduction……………………………………………..3 Assessments………………..……………….…………..3 Coaching and Feedback…………………...…………………….………4 Congruencies and Discrepancies…...........................…………...…..6 My Ideal leadership self………………..……………………………………...….6 Personal Vision………………...……..…………..……7 Personal Mission………..........………………..…....7 Leadership Development Action Plan…....................................................………..7 Inspiration for Growth as a Leader…….........…9 Introduction Throughout the years, leadership has been defined with many tried explanations. But, generally, the influence of one person supporting others to achieve a common mission has been the theme. Some recognize a leader simply as one who people follow, or one who monitors and directs others, and there are others who define leadership as unifying a group to achieve a common goal. There have been studies that mesh attributes, functional behavior, power, visions, intelligence; the list goes on, as indicators for a good leader. But one thing I found common with The Leadership Challenge and other excerpts that I have read on leadership was that the measure of how great a leader is, is the measure of the his or her followers. Assessments ...
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...Leadership in Action: Leading Effectively in Humanitarian Operations A CK N O W L E D G E M E N TS First and foremost, we would like to thank the individuals who allowed their leadership to be placed in the spotlight as one of our case-study examples of effective operational humanitarian leadership. Their generosity and openness in doing so and in answering our many questions are greatly appreciated. We also thank the many other interviewees who spoke to us frankly and shared their insights on what they valued in terms of operational humanitarian leadership. David Peppiatt played an important role in identifying and facilitating a number of the case studies. Isobel McConnan carried out interviews and provided helpful comments on earlier drafts. Georgia Armitage helped with the literature review. The Advisory Group provided invaluable input, words of advice and comments on the draft report, they are: Tim Cross, Wendy Fenton, Randolph Kent, Ky Luu, and Claire Messina. Paul Knox Clarke’s inputs undoubtedly raised the quality of the analysis. Deborah Eade provided excellent editorial services and comments. Sara Swords also commented on an earlier draft. Ben Ramalingam played a key role in getting the study off the ground and in its design. Finally, thanks to John Mitchell for his ongoing and valuable support to this work. The project was undertaken as part of the joint initiative on leadership in the humanitarian sector in partnership with People In Aid, Humanitarian...
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...Complete the Leadership in Action: David Needleman Reinvents Airlines on Page 27 of Your Textbook. You will be graded on how well you answer the case questions. Answering the case questions involves identifying relevant facts from the case, applying the chapter concepts to the case, and answering each question completely. Proper APA formatting is expected (cited sources, abstract, reference page, etc.). Supplement and synthesize your analysis with outsides scholarly sources. Your submission should be presented in the form of a business document. Presentation counts LEADERSHIP IN ACTION JetBlue's David Neeleman Reinvents an Airlines "As long as we can delight our customers, there's plenty of business for us" (BW Online, 2003) states David Neeleman, CEO of JetBlue, a small airline that serves mostly the eastern U.S. seaboard and is fast expanding to the western United States. Neeleman, a creative entrepreneur, has successfully navigated turbulent times with a no-layoffs strategy and expansion plans that target routes that other airlines drop. With more than 6,000 employees and 57 planes, the company continues its steady growth (Salter, 2004a). JetBllle's small size, young fleet, and emphasis on teamwork allow for quick decisions and implementation. Top executives and managers consistently interact with employees and customers, to listen and...
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...Running Head: Assignment 5: CORPORATE CULTURE / LEADERSHIP ACTIONS FOR STRATEGY IMPLEMENTATION Corporate Culture /Leadership Actions for Strategy Implementation By Rhonda Stanley A Paper Presented in Fulfillment of the Requirement for BUS599 Strategic Management Strayer University Professor Joel Nwagbaraocha September 9, 2010 1. Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Southwest Airlines was incorporated in Texas in June 18, 1971. Southwest started with only 3 Boeing 737 aircraft and they only serviced Houston, Dallas, and San Antonio. Today Southwest operates 541 Boeing 737 aircraft and they service 69 cities. Southwest became a major in the airline industry in 1989 when it exceeded the billion dollar mark in revenues. Southwest is the US most successful low fare high frequency airline. Southwest operates more than 3,510 flights a day coast to coast making it the largest US carrier based on domestic passenger carried. Southwest maintains the third largest passenger fleet of aircraft among all of the commercial airlines. According to the Department of Transportation Bureau of Transportation Statistics Southwest carries more passengers than any other US airline. Southwest profitability business model led to a common trend called the Southwest Effect. The Southwest Effect...
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...Assignment #5. Corporate Culture/Leadership Actions Corporate Culture/Leadership Actions for Strategy Implementation Veronica M. Peterson Strayer University Strategic Management - Bus 599 Dr. Donny Bagwell June 14, 2010 Southwest Airlines Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Southwest Airlines culture has set them apart from other airlines and companies. Their culture is living the Southwest Way, which means one must have a warrior spirit, a servant’s heart and a fun-LUVing attitude. Another important company value is getting excellent results, which includes: focusing on safety, low cost, and high customer service delivery. Also, demonstrating integrity in all actions: being honest, ethical and trustworthy. They define their culture as the development, improvement, and refinement of the originality, individuality, identity, and personality of a given people. (Southwest) They operative principle is that the “employees come firs and customers come second.” The culture that Southwest Airlines have is the basis for their labor relations, customer service and organizational flexibility. One excerpt from Southwest's "The Book on Service: What Positively Outrageous Service Looks Like at Southwest Airlines" is rather instructive: "'attitude breeds attitude...' If we want our customers to have fun, we must create a fun-loving environment. That means we have to be self-confident...
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...Placement Fair Checklist Please ensure you read the entire checklist for effective results on the day. Before the Fair: * Have you registered your attendance? – Make sure the BSEO is aware that you are coming. * Have you attended the preparation workshop? – If not, book yourself in now! * Research, Research and more research – Look at the companies’ website and check the news on the day. It will show if you don’t know what they do * Prepare examples of your skills – Be ready to “sell” yourself to an employer, using the CAR technique* * Do you have an up to date CV? – Make sure you have your most up to date CV ready, as up to date for the day before. During the Fair: * Turn up early and be friendly – Ensure you turn up on time with a smile on your face * Are you smartly dressed? – Remember that this is the first impression that the employers will have of you. * Handshake – Always shake hands with the person at the desk and introduce yourself! (Name and studies) * Talk about what interests you in that company – “I saw on your website that ….” * Hand over your CV – Use it like a business card. Tell them you are really interested in their company and you’d like to stay in touch. * Mingle – Do not stay in groups with your friends, walk around and mingle with various employers. You are there to sell yourself, not your friends. * Thank them for their time today – Employers have given up their time to come and demonstrate what...
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...When an employer looks at your resume, you've got about 6-10 seconds to make a good impression. To capture the reader's attention, you need to be clear and to-the-point. Be Organized and Logical In addition to reviewing your experience, employers also use the resume to sense whether you are organized, logical, and concise. Make sure your resume is balanced, neat, visually appealing, and flows consistently. Clearly separate sections and emphasize section titles. Keep a Positive Tone Your resume should present you in the best possible light. If you don't possess every skill an employer is seeking, do not emphasize your shortcomings. Focus on what you can offer. Combine Sections When Possible Try to combine any short sections together to make your resume more compact. For example, if you only have one entry under training, consider placing it under your education instead and change the section title to "Education and Training." Use Common Section Headings Use common section headings. Examples: Objective, Experience, Employment, Work History, Skills, Summary, Summary of Qualifications, Accomplishments, Achievements, Capabilities, Education, Professional Affiliations, Publications, Licenses and Certifications, and Honors. Be Concise and Omit Irrelevant Information Employers don't want to read a long, drawn-out version of your life's accomplishments. They have stacks of resumes to read, and want to know quickly whether or not you would be a good fit for their company. So, be clear and...
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...S.A. is maintaining an accurate mental model or 3D picture of the environment. S.A. is the perception of elements in the environment within time and space. Effective situational Awareness: id the source and nature of potential problems, extract and interpret info, maintain an accurate perception, Detect a situation requiring action. Situation Assessment is achieving, acquiring and maintaining S.A.: Perception of elements, Comprehension of the current situation, projection of future status. Factors of SA are split in2 Internal/External: Direct; (internal)perception, comprehension, projection, perceived goals,(external) stress and workload, interface design, automation, system capability.Indirect(internal) indirect innate abilities experience, actual goals, (external) doctrines, rules,procedures. What enhance SA :experience,expectations, briefing, proper communication , vigilance , Atc, Crew SA traps: ambiguity,fixation, confusion, fail to fly, fail to look outside, failure to meet targets, failure to adhere to sops, fail to comply with limits, ail to resolve problems, fail to comm.. PAC US UP: prepare through brief, acknowledge potential problems, comm. Use all info, Update flight image SOP’s Remember the brief, who is responsible, use the checklist,company standards, to work together, SOPS help crew S.A. Checklist usage: normal, emergency and abnormal Personality and Behavior Aggressive(Achieve objectives, lose friends,lose respect, lose productivity, unhappy workforce...
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...immediate changes will be within that discipline. However, Jon’s approach with dealing with labor unions is not an effective approach and complicating the situation is the new management team that Jon is now reporting to. In both instances, Jon has yet to build a rapport or relationship with either group, which is essential to Jon managing effectively. When weighing the pros and cons of Mr. Simpson, I believe that it was not a good decision to hire him for general manager. What, if anything, can he do to turn around Titeflex? How should Simpson deal with various internal groups, including workers, the union, Ralph Galarneau, and middle management? First and foremost, Jon needs to create a turnaround plan, which should begin with immediate action within the operations and focus on process improvements to achieve operational excellence. Jon should begin with a production review and start by tackling the low hanging fruit. Simple steps such as general housekeeping and production flow are a good start followed by production metrics that can be measured and shared with the workforce. The implementation of processes such as TQM, JIT, and lean manufacturing should also be next step objectives to reduce lead times, reduce costs, and retain...
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...Running head: Corporate Culture/Leadership Actions for Strategy Implementation Corporate Culture/Leadership Actions for Strategy Implementation Assignment #5 Southwest Airlines Strayer University BUS599016VA016-1116-001 Strategic Management September 4, 2011 Abstract This paper examines the corporate culture at Southwest Airlines. The paper will also evaluate the company’s financial performance. Strategic decisions Southwest management should take in order to sustain their cultural strength will also be discussed. Corporate Culture/Leadership Actions for Strategy Implementation Assignment #5 Southwest Airlines Southwest Airlines is a major domestic airline. They provide short-haul, high-frequency, point-to-point, and low-fare service. Southwest has one of the best overall customer service records and they are among the lowest cost structures in the domestic airline industry. Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Corporate culture is defined as being created by corporate vision, values, principles, and rules (p. 92). The corporate culture at Southwest Airlines believes their employees are the company’s greatest asset. Most companies say customers come first, but at Southwest Airlines their operative principle is , “employees come first and customers come second.” They believe happy employees will keep customers happy (C-419). Southwest employees come first...
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