...Leadership Actions Introduction The first phase or the starting up of a new project in the life cycle of project management is the initiation phase. This is where the new project has definition…definition of its objectives, scope, purpose and deliverables to be produced. This is the most crucial phase because of the scope and hiring of a project team because only with a clearly defined scope and a suitably skilled team, can you ensure successful project. This is also the point of hiring the project team, setting up the project office and reviewing the project to gain approval so the next phase can begin (Project initiation phase, 2003). This paper will outline categories of project leadership tasks and present examples of actions/considerations for each category that needs to be performed and explanations of why the action is critical to initiating the project. In addition, this paper will apply the Ned Herrmann Model of thinking styles and describe the type of thinking style that would best fit with the delegated individual. Outline the categories of project leadership tasks and provide an example of actions and considerations for each category that would need to be performed. For each example, explain why the action is critical to initiating the project. The Initiation phase is the conceptualization point in the project or the project’s reason for being (Project management guideline, 2006). There are seven categories of project leader responsibilities…Align...
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...Complete the Leadership in Action: David Needleman Reinvents Airlines on Page 27 of Your Textbook. You will be graded on how well you answer the case questions. Answering the case questions involves identifying relevant facts from the case, applying the chapter concepts to the case, and answering each question completely. Proper APA formatting is expected (cited sources, abstract, reference page, etc.). Supplement and synthesize your analysis with outsides scholarly sources. Your submission should be presented in the form of a business document. Presentation counts LEADERSHIP IN ACTION JetBlue's David Neeleman Reinvents an Airlines "As long as we can delight our customers, there's plenty of business for us" (BW Online, 2003) states David Neeleman, CEO of JetBlue, a small airline that serves mostly the eastern U.S. seaboard and is fast expanding to the western United States. Neeleman, a creative entrepreneur, has successfully navigated turbulent times with a no-layoffs strategy and expansion plans that target routes that other airlines drop. With more than 6,000 employees and 57 planes, the company continues its steady growth (Salter, 2004a). JetBllle's small size, young fleet, and emphasis on teamwork allow for quick decisions and implementation. Top executives and managers consistently interact with employees and customers, to listen and...
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...According to Daft (2008, p. 4) the definition of leadership has been discussed since ages in the academic environment but scientific studies have started in the 20th century. There are a lot of suggestions about its definition one of which is that leadership is nothing more than a romantic myth – people hope that their problems will be solved by someone’s sheer force of will. One of the popular definitions is “Leadership is an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes” (Daft, p. 5). Some people cannot distinguish the difference between a manager and a leader. It is well-known that you can be a leader without being a manager. Bennis and Nanus propose that “managers are people who do things right and leaders are people who do the right thing” (Are Managers Leaders, 2011). In order for everyone to be an effective leader they have to be able to find the right balance between moral, social and business characteristics of leadership. According to Yukl (1989, p. 6) an effective leader is generally someone that leads by example and other people just tend to follow because they believe what they do is the right thing. A commonly used measure of leader effectiveness is how well the leader’s group fulfills its tasks and attains its goals. Another indicator is the attitude of followers toward the leader. A very important measurement of the leader’s effectiveness is his contribution to the quality of the group...
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...Nancy, the CEO of Jasmine Publishing House, bought me a coffee and told me I should invest in warm gloves as we sat down at a corner diner for what would be a game-changing business meeting. As the leading publishing house in Europe, Nancy informed me that JPH was interested in closing a multi-million dollar deal with our fashion magazine, Zoelle, provided we changed the magazine's appearance to attract a broader European audience. As production manager, my job was to lead and supervise a staff of 30 to match Nancy's vision, working closely with the design team, photographers, production staff and marketing team. After three weeks of heavy brainstorming, we developed a fresh appearance for the magazine. I invited Nancy to a meeting with me and three of our executive producers. I shared with her the strategy we had created in order to solve our appearance problem, as well as estimated costs and complications. Nancy agreed that the direction our magazine was going fit well with her vision and audience, and that JPH would be happy to work with us within the next week. Although the team was excited to accept the offer, I was concerned that we were not prepared to complete the project so quickly. Though the executive producers did not understand, as our production team was to begin work on the next issue the following day, I explained that there may include deep financial consequences if we rush into the process. I wanted to ensure that JPH received a consistent layout from...
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...Nancy, the CEO of Jasmine Publishing House, bought me a coffee and told me I should invest in warm gloves as we sat down at a corner diner for what would be a game-changing business meeting. As the leading publishing house in Europe, Nancy informed me that JPH was interested in closing a multi-million dollar deal with our fashion magazine, Zoelle, provided we changed the magazine's appearance to attract a broader European audience. As production manager, my job was to lead and supervise a staff of 30 to match Nancy's vision, working closely with the design team, photographers, production staff and marketing team. After three weeks of heavy brainstorming, we developed a fresh appearance for the magazine. I invited Nancy to a meeting with me and three of our executive producers. I shared with her the strategy we had created in order to solve our appearance problem, as well as estimated costs and complications. Nancy agreed that the direction our magazine was going fit well with her vision and audience, and that JPH would be happy to work with us within the next week. Although the team was excited to accept the offer, I was concerned that we were not prepared to complete the project so quickly. Though the executive producers did not understand, as our production team was to begin work on the next issue the following day, I explained that there may include deep financial consequences if we rush into the process. I wanted to ensure that JPH received a consistent...
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...Leadership Action Plan Leadership behaviors are very important to recognize within yourself and others but most of all, ourselves. It is easy to look at the person next to you and place judgment and evaluate their behavior but it is extremely hard to evaluate yourself. Utilizing the Leadership Practice Inventory assessments, helps to recognize the behaviors that you are strong in and need to continue to practice and those that need to be improved and learn how to improve them. There are five leadership behaviors practices that should be put into repetition and they are; challenging the Process, Inspiring a Shared Vision, Enabling Others to Act, Model the Way, and Encouraging the Heart. Each behavior is important in order to be a successful leader in your office or anywhere else. With Challenging the Process behavior, the leader is not afraid to take risks and it looking for challenges that will help the company and themselves to grow. Leaders that practice Inspiring a Shared Vision, share their visions, dreams and interest of the future and are able to connect others with their visions. Utilizing Enabling Others to Act, the leader give power to others by assigning challenging tasks and having others join in to work towards a goal. Modeling the Way, is a leader that set an example for others to learn what is acceptable and helps them build a commitment. Last but not least of the behaviors is, Encouraging the Heart, which is recognizing others work and make sure that...
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...Leadership Development Action Plan Linda DellaPia Table of Contents Introduction……………………………………………..3 Assessments………………..……………….…………..3 Coaching and Feedback…………………...…………………….………4 Congruencies and Discrepancies…...........................…………...…..6 My Ideal leadership self………………..……………………………………...….6 Personal Vision………………...……..…………..……7 Personal Mission………..........………………..…....7 Leadership Development Action Plan…....................................................………..7 Inspiration for Growth as a Leader…….........…9 Introduction Throughout the years, leadership has been defined with many tried explanations. But, generally, the influence of one person supporting others to achieve a common mission has been the theme. Some recognize a leader simply as one who people follow, or one who monitors and directs others, and there are others who define leadership as unifying a group to achieve a common goal. There have been studies that mesh attributes, functional behavior, power, visions, intelligence; the list goes on, as indicators for a good leader. But one thing I found common with The Leadership Challenge and other excerpts that I have read on leadership was that the measure of how great a leader is, is the measure of the his or her followers. Assessments ...
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...Leadership in Action: Leading Effectively in Humanitarian Operations A CK N O W L E D G E M E N TS First and foremost, we would like to thank the individuals who allowed their leadership to be placed in the spotlight as one of our case-study examples of effective operational humanitarian leadership. Their generosity and openness in doing so and in answering our many questions are greatly appreciated. We also thank the many other interviewees who spoke to us frankly and shared their insights on what they valued in terms of operational humanitarian leadership. David Peppiatt played an important role in identifying and facilitating a number of the case studies. Isobel McConnan carried out interviews and provided helpful comments on earlier drafts. Georgia Armitage helped with the literature review. The Advisory Group provided invaluable input, words of advice and comments on the draft report, they are: Tim Cross, Wendy Fenton, Randolph Kent, Ky Luu, and Claire Messina. Paul Knox Clarke’s inputs undoubtedly raised the quality of the analysis. Deborah Eade provided excellent editorial services and comments. Sara Swords also commented on an earlier draft. Ben Ramalingam played a key role in getting the study off the ground and in its design. Finally, thanks to John Mitchell for his ongoing and valuable support to this work. The project was undertaken as part of the joint initiative on leadership in the humanitarian sector in partnership with People In Aid, Humanitarian...
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...Running Head: Assignment 5: CORPORATE CULTURE / LEADERSHIP ACTIONS FOR STRATEGY IMPLEMENTATION Corporate Culture /Leadership Actions for Strategy Implementation By Rhonda Stanley A Paper Presented in Fulfillment of the Requirement for BUS599 Strategic Management Strayer University Professor Joel Nwagbaraocha September 9, 2010 1. Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Southwest Airlines was incorporated in Texas in June 18, 1971. Southwest started with only 3 Boeing 737 aircraft and they only serviced Houston, Dallas, and San Antonio. Today Southwest operates 541 Boeing 737 aircraft and they service 69 cities. Southwest became a major in the airline industry in 1989 when it exceeded the billion dollar mark in revenues. Southwest is the US most successful low fare high frequency airline. Southwest operates more than 3,510 flights a day coast to coast making it the largest US carrier based on domestic passenger carried. Southwest maintains the third largest passenger fleet of aircraft among all of the commercial airlines. According to the Department of Transportation Bureau of Transportation Statistics Southwest carries more passengers than any other US airline. Southwest profitability business model led to a common trend called the Southwest Effect. The Southwest Effect...
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...Assignment #5. Corporate Culture/Leadership Actions Corporate Culture/Leadership Actions for Strategy Implementation Veronica M. Peterson Strayer University Strategic Management - Bus 599 Dr. Donny Bagwell June 14, 2010 Southwest Airlines Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Southwest Airlines culture has set them apart from other airlines and companies. Their culture is living the Southwest Way, which means one must have a warrior spirit, a servant’s heart and a fun-LUVing attitude. Another important company value is getting excellent results, which includes: focusing on safety, low cost, and high customer service delivery. Also, demonstrating integrity in all actions: being honest, ethical and trustworthy. They define their culture as the development, improvement, and refinement of the originality, individuality, identity, and personality of a given people. (Southwest) They operative principle is that the “employees come firs and customers come second.” The culture that Southwest Airlines have is the basis for their labor relations, customer service and organizational flexibility. One excerpt from Southwest's "The Book on Service: What Positively Outrageous Service Looks Like at Southwest Airlines" is rather instructive: "'attitude breeds attitude...' If we want our customers to have fun, we must create a fun-loving environment. That means we have to be self-confident...
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...Running head: Corporate Culture/Leadership Actions for Strategy Implementation Corporate Culture/Leadership Actions for Strategy Implementation Assignment #5 Southwest Airlines Strayer University BUS599016VA016-1116-001 Strategic Management September 4, 2011 Abstract This paper examines the corporate culture at Southwest Airlines. The paper will also evaluate the company’s financial performance. Strategic decisions Southwest management should take in order to sustain their cultural strength will also be discussed. Corporate Culture/Leadership Actions for Strategy Implementation Assignment #5 Southwest Airlines Southwest Airlines is a major domestic airline. They provide short-haul, high-frequency, point-to-point, and low-fare service. Southwest has one of the best overall customer service records and they are among the lowest cost structures in the domestic airline industry. Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Corporate culture is defined as being created by corporate vision, values, principles, and rules (p. 92). The corporate culture at Southwest Airlines believes their employees are the company’s greatest asset. Most companies say customers come first, but at Southwest Airlines their operative principle is , “employees come first and customers come second.” They believe happy employees will keep customers happy (C-419). Southwest employees come first...
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...Personal Navigation Devices Jonathan Caple Dr. Ted NETW-583-11038 In our present age we have become a society of convenience and Personal Navigation Devices (PND’s) have become a necessity in every automobile on the road. If navigation is not standard equipment on the vehicle you currently own, not to worry, you can run down to your local electronics store and pick up one of these devices. Once you have the device securely mounted on the location of your choice, you will never get lost or have to stop and ask for directions again – freedom! Why have Personal Navigation Devices become popular? What technologies are required to facilitate the success of PNDs? PNDs are small personal navigation devices that give the user on-the-spot location, turn-by-turn directions, traffic, and even weather updates – a driver’s ultimate toolbox. It is said that PNDs make up one of the largest consumer markets for GPS enabled devices. But with the flood of free applications and the growing capabilities of smartphones, the sales of PNDs are projected to remain flat. (Maharaj, 2011) Most of these devices work in the same manner; they download maps, are updated by satellites, or with cellular data networks, and then display this information to the user. Who are some of the leaders in PNDs? What are the likely factors that will contribute to winning in this marketplace? The concept for Garmins’ PNDs was born from a conversation between engineers around a card table in...
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...Week 4: 4 - Class Discussion 1 and 2 Describe what is motivating Jim Goodnight. Discuss how these factors are similar or different to what may motivate you if you worked at SAS. What motivates Jim goodnight is that he has assembled a company with loyal employees that enjoy working in the organization. Jim believes that” if you treat employees as if they make a difference to the company, they will make a difference” to the company. (Hellriegel & Slocum, 2011) As stated in the case just having the ability to work in relax and stress free environment makes the job more productive which is a great factor in any job you work at. Jim offers great benefits to work at SAS. SAS has an on cite daycare center for kids is a great factor. Having the ability to have unlimited sick days to take off for family. Those are the most important factors when working because you never want to feel like you put your job in jeopardy for taking off a lot for sick days. Hellriegel, D. & Slocum, Jr. J. (2011). Organizational behavior. Mason, OH Cengage Learning publishing Describe ethical problems associated with performance-based reward programs. Ethical problems associated with based performance reward programs are for example with DIRECTV as a CSR are incentives are base upon our yearly performance which our supervisor gets a percentage of that. I feel that supervisors shouldn’t be able to get a certain percentage of the employee’s earnings. This has been implemented...
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...21st Century Leadership Skills - Defined January 14, 2008 by Jeff Brunson A 21st Century Leader understands that if you want engaged employees, you must develop the individual. It is this understanding that leads the 21st Century Leader to a focus on self. Not a selfish focus - but a focus on self for the benefit of others. The Brunson Level II Coaching Program and the Brunson Leadership Development Program for Groups focus on the following key skills for Leadership effectiveness and organizational impact: 7 Skills for Leadership Confidence Personal/Professional Growth Management Skills Personal study and professional application is a must for you as a Leader in the 21st Century. How well you self assess and act on that assessment determines the quality of the goals you set and the effectiveness of your action plans. The impact you deliver is dependent upon how you integrate Leadership behaviors and implement on your strategies. Communication and Connection Skills How skillful a Leader communicates is a major factor of credibility. You must consistently communicate well one-on-one and in group settings. As Leaders, it is imperative that our communication is consistent and credible. We must be able to consistently create safety for dialogue and confidently confront issues. You approach performance management and succession management as key areas for consistent communication. Messaging Skills You are the message. Your Brand is the succinct version of that message. It...
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...ethical leadership? Michel Dion ´ Universite de Sherbrooke, Sherbrooke, Canada Abstract Purpose – The aim of this study is to know if ethical theories could be connected to some leadership approaches. Design/methodology/approach – In the paper eight leadership approaches are selected: directive leadership, self-leadership, authentic leadership, transactional leadership, shared leadership, charismatic leadership, servant leadership, transformational leadership. Five western ethical theories (philosophical egoism, utilitarianism, Kantianism, ethics of virtue, ethics of responsibility) are analyzed to see to what extent their basic concepts could be connected to one or the other leadership approach. Findings – A given ethical theory (such as philosophical egoism) could be suitable to the components of various leadership approaches. Ethical leadership does not imply that a given leadership approach is reflecting only one ethical theory. Rather, ethical leadership implies that for different reasons, various leadership approaches could agree with the same ethical theory. This is what we could call the “moral flexibility of leadership approaches”. Research limitations/implications – This study focuses on western ethical theories. A similar study should be undertaken for Eastern ethical theories coming from Buddhism, Hinduism, Confucianism, or Daoism. Practical implications – Some dualisms (such as Kantianism-transformational leadership, philosophical egoism-transactional leadership) do...
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