...Running Head: LEADERSHIP AND CONFLICT Leadership and Conflict By Brenda J. Gibbs University of Phoenix Leadership is having the knowledge, skills and ability in motivating and influencing others to achieve results. Within any organization, there has to be leadership. Leadership is not found just among people in high level positions. Leadership is needed at all levels in an organization; however, any individual in a group can provide leadership. Change and inspiration is also components of leadership. Challenging employees to do things they do not want to do involve leadership. Conflict or the potential for conflict will always be present in the organization. Conflict and leadership are parallel. When team members in the workplace are not getting along, productivity decreases. When productivity decreases, this is conflict. Resolving conflict comes with leadership. Conflict is not a bad thing but can be beneficial when identified and managed. If conflict is not managed properly, it leads to dysfunction and disaster. It can be very damaging. Conflict is an inevitable aspect of the work team. Conflict can not be ignored. Managers want their employees to work as a team, therefore, managers need to know what steps to take in resolving, managing, and preventing conflict in a quick manner in order to build and maintain teamwork. Conflicts can be constructive as well. Conflicts are usually about...
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...SOC 110 TEAMWORK, COLLABORATION, AND CONFLICT RESOLUTION GROUP: WCICS178 DATES: October 28, 2008 November 4, 2008 November 11, 2008 November 18, 2008 November 25, 2008 INSTRUCTOR: Dr. Brian N. Hewlett Program Council The Academic Program Councils for each college oversee the design and development of all University of Phoenix curricula. Council members include full-time and practitioner faculty members who have extensive experience in this discipline. Teams of full-time and practitioner faculty content experts are assembled under the direction of these Councils to create specific courses within the academic program. Copyright Copyright ( 2003 by the University of Phoenix. All rights reserved. University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks or their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Course Syllabus |Course Title: |Teamwork, Collaboration, and Conflict Resolution | |Course Schedule: |Tuesdays, October 28 – November...
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...Group Leadership and Conflict Summary Group Interaction Our group interaction was non-existent. Two of five group members posted to the discussion area by Sunday. What I believe was an issue was that it was just a discussion instead of a group assignment. At least with a group assignment, like a paper, we would have to collaborate to complete a task for a grade. I cannot really answer many of the other questions pertaining to the group interaction because of the lack of participation. Although, in past experiences with Learning Teams, things go very well. I have experienced conflict within most of the Learning Teams in the beginning and only once they were not resolved by the end of the first assignment. Conflict Styles The conflicts can be constructive and destructive depending on the situation. The collaborative groups utilize conflicts as an opportunity to provide innovative solution for an issue. The leadership capability of the group leader can develop a strategy to avoid destructive conflicts in a group. The conflicts can be broadly categorized into five groups based on two dimensions which are concern for own goals and concern for group goals. When group members give low priority for own goals and low priority for group goals then it can be referred as avoidance style of the members. When an individual in group gives high priority for group goals and low priority for own goals then it can be treated as accommodation style. When a team member gives little priority...
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...LEADERSHIP, MOTIVATION AND ORGANIZATIONAL CONFLICT MOST PRESSING TOPICS IN ORGANIZATIONAL BEHAVIOR Organization behavior is the study of behaviors and attitudes of people in an organization. After all human behaviors and attitudes determine effectiveness of any organization. The approach used in studying OB is the system approach. In other words, this approach interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. In this paper we propose to study leadership, motivation and organizational conflict, as among the most pressing issues in organizational behavior. Further, we shall discuss how these issues can be addressed. 1. Critical role of motivation It is critical for managers to understand why and how employees are motivated if they are to make full use of a worker’s capacity to learn and perform. For a manager, motivating employees to learn and perform at their best is a complex and difficult challenge. No two individuals, that is, no two employees including the two who are doing the same job are alike. At any time two different individuals will have two distinct needs and desires. Moreover, what motivates an employee to perform well today may not motivate him the next year, or next week, or even next hour. However, a motivated set of employees represent tremendous...
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...Group Leadership and Conflict Summary SOC/110 July 27, 2015 Robert Holland Group Leadership and Conflict Summary In this week’s assignment we as a group, were to watch the two videos “Planning a Playground” and “Politics of Sociology”, discuss them as a group and write a summary. Being that this is my first online class that I have had to work with a group in I was very nervous about it. When doing discussions online, without prior physically meeting and getting to know one another, things can always take a turn that is not intended or needed. My team/group was great! Not only was the intent of our discussion clear but I also liked how we all posed questions within our discussions that made you really think. We challenged and discussed different views of these two videos which made the discussion that more intriguing. For the most part we viewed the videos in the same aspect but brought the creativity of thinking outside the box and it made the discussion even more productive. This by far has been a great experience with my team. Each discussion that has been transpired has come from and with a positive attitude and an open mind. We were able to take our time and really discuss things without being rushed. Upon some further reviewing, I just realized that we were missing two other team members. Not sure what happened but they never made it into the discussion. Although I haven’t mastered and I am still trying to learn my way into the different arenas of the online class...
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...SIXTY DAYS AFTER CORPORATE LEADERSHIP MODULE-THE ROLE OF RELIGIOUS LEADERSHIP IN CONFLICT PREVENTION AND RESOLUTION INTRODUCTION One day, a gentleman came to my office and in the course of our conversation he sought to convince me to become an Adventist. When I asked if he would like to become a Catholic instead, he immediately responded in the negative without assigning any serious doctrinal reasons. What was even more interesting was that he attended Catholic schools from the basic to the high school level. Next, to elicit his sociological reactions, I asked him to read a book by Bertrand Russell, a British philosopher. The book is titled WHY I AM NOT A CHRISTIAN. Without bothering to read even the first page of the book, he dismissively responded, “I don’t read such books; they are satanic.” I recognized immediately that he was in a state of dissonance, a state of conflict for he was sweating profusely in spite of the chilling temperature in my air-conditioned office: his psychological posture was that as an academic and a budding sociologist, he was supposed to read as widely as possible but reading books that would challenged the basis of his faith was asking for too much. So, the questions are: Why is religion such an emotive and volatile phenomenon? Why do people kill in the name of religion which often carries the message of peace, love and reconciliation? Why do people engage in apparently irrational behaviours in the name of religion? The answer is simple:...
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...This paper will briefly describe Good Sport and the organizational culture and structure in place at the company. The informal definition of culture is “the way we do things around here” (Leigh, 2007). Also, this paper will describe the power structures and politics at Good Sport. Additionally, this paper will identify specific strategies to leading change and managing resistance to change. Finally, paper will discuss the leadership style that will be the most productive for Good Sport in order to ensure the success of change, and lead the company well into the 21st Century. Good Sport is a fitness equipment manufacturer that was founded by ex-basketball star, Jason Poole 15 years ago. Good Sport manufactures sports equipment such as treadmills, bikes, steppers, and rowers. Poole is now the Chairman of the Board and Marvin Wallace has been the Chief Executive Officer (CEO) for the last four years. Under the current leadership, Good Sport has improved the performance of sales, product production, and the research and development teams. The company is expanding outside of Florida into Georgia, North Carolina, and South Carolina. Good Sport has an organic structure, which is an organization structure with a wide span of control, little formalization, and decentralized decision-making (McShane & Von Glinow, 2005). “Organizational structure refers to the division of labor as well as the patterns or coordination, communication, work flow, and formal power that direct organizational...
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...chose the topic of Merger and Acquisition as they are very relevant and prevalent in the current time. Still, acquisitions are tricky. Corporate cultures need to mesh, as do revenue and expense synergies. While CEO's often see themselves as empire builders looking to grow their companies by any means necessary, the reality is that successful acquisitions that really help companies long-term are in the minority. There are many factors involved during M&A such as: volume and valuation, growth, TMT convergence, talent management, business transformation to name a few. According to our case study one of the most important aspects that we believe during this process is leadership and change management but at the same time it is also very important to emphasize on employee satisfaction. Of course, there are conflicts during any such big change and there will be instances that require tough decisions on part of leaders but an important thing during this change is to focus on the big picture. The company chosen for our case study will be referred as Company A and Company B hereafter: Company A: It is a big firm of about 1800 employees. They started out by reselling technology products and gradually made their presence in commercial ranging from Finance, Healthcare, media etc. and government domains ranging from security to big data analysis. Their goal behind acquisition as stated by their CEO is: “We want to be the world’s largest pure-play integrated mobile enterprise solutions...
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...Communication plays a central role in handling conflict. The word conflict nowadays becomes synonymous with most departments within an organization. It's paramount to remember that there are many strategies we can use in conflict situations, but each of us tends to habitually use some strategies more often than others. Throughout this paper I will discuss my primary conflict management style (Collaborator) down to my lesser preferred style (compromiser, controller, accommodator, and avoider). Conflict is an interactive process between two or more parties that requires effective human interaction. The Conflict Management Strategies we can choose from in situations are as follow: • Controlling - using formal authority or other power that you possess to satisfy your concerns without regard to the concerns of the party that you are in conflict with. • Accommodating - allowing the other party to satisfy their concerns while neglecting your own. • Avoiding - not paying attention to the conflict and not taking any action to resolve it. • Compromising - attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither. • Collaborating - cooperating with the other party to understand their concerns and expressing your own concerns in an effort to find a mutually and completely satisfactory solution (win-win). Research on conflict management styles has found that each of us tends to use one or two of...
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...Presentation 4: case study-The forgotten group member 1. Identify the five group development stages (forming, storming, norming, performing, adjourning) in the case. Forming -organize group and make relationship between group members. Professor Sandra Thiel had divided the class into groups of five people and had given them a major group assignment worth 30 percent of the final grade. Christine was elected “Team Coordinator” at the first group meeting. The other members of the group were Diane, Janet, Steve, and Mike. Storming - Showing each others’ characters and facing conflict because of different characters. - Diane was quiet and never volunteered suggestions, but when directly asked, she would come up with high quality ideas. - Mike was the clown. - Christine saw herself as meticulous and organized and as a person who tried to give her best in whatever she said. - Steve was the business-like individual, always wanting to ensure that group meetings were guided by an agenda and noting the tangible results achieved or not achieved at the end of every meeting. - Janet was the reliable one who would always have more for the group than was expected of her. Norming - Beginning of teamwork. They actually start to work, and find the differences among members. Actual problems are happened. - Christine had called everyone to arrange a meeting for a time that would suit them all but seemed to be running...
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...cynical; reinforcing conflict and mistrust * Symbolic Frame: powerful insight into fundamental issues of meaning and belief, creating cohesive groups with shared mission; but, its concepts are elusivability to use multiple * frames Process | Structural | Human Resource | Political | Symbolic | Strategic planning | Create strategic direction | Meeting to promote participation | Arena to air conflict | Ritual to reassure audiences | Decision-making | Rational process to get right answer | Open process to build commitment | Chance to gain or use power | Ritual to build values, bonding | Reorgani-zing | Improve structure/ environment fit | Balance needs and tasks | Reallocate power, form new coalitions | Image of accountability, responsiveness | Process | Structural | Human Resource | Political | Symbolic | Strategic planning | Create strategic direction | Meeting to promote participation | Arena to air conflict | Ritual to reassure audiences | Decision-making | Rational process to get right answer | Open process to build commitment | Chance to gain or use power | Ritual to build values, bonding | Reorgani-zing | Improve structure/ environment fit | Balance needs and tasks | Reallocate power, form new coalitions | Image of accountability, responsiveness | Evaluating | Allocate rewards, control performance | Help people grow and develop | Chance to exercise power | Occasion to play roles in organizational drama | Approaching conflict | Authorities...
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...find out too late that they feel a conflict between their own values and their employer’s values. Every person has certain ‘Benchmark Goals’ that dictate what is important to them in life (Pace, 6). Some people value family, money, and some value having a career in a certain field. Employees in positions where there are conflicting values can be unhappy in their position, and it can carry over into their personal life. When values align, it can give an employee a sense of purpose and connection with their position and coworkers. Sometimes though, if the values do not match up, it can cause internal conflict for the employee, or even conflict between employees. There are two main ways that an employee can have conflicts with the values, between them and their supervisors or coworkers, and between them and their company. Someone who has very strong values centered on faith will struggle with a company who requires weekend work which might cause them to miss a weekly service. Katherine Dean reminisces about a position she once held where her supervisor pushed them too hard, because he overly valued sales and financial gain, even above family time and a personal life. She felt that his drive towards profit caused competition between employees instead of a positive environment (Dean, 2011) When a supervisor is pushing their employees so hard for profits and time at the office, an employee who is more geared towards family will feel conflict. The employees felt that they were...
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...Self-Assessment Score Sheet Directions: Complete the following self-assessments: A Twenty-First-Century Manager, “TT” Leadership Style, Intuitive Ability, Conflict Management Strategies, Time Management Profile, Organizational Design Preference, and Which Culture Fits You?” These self-assessments are located in Week 1 of your course shell. Read the scoring narrative provided at the end each self-assessment and record your score in the appropriate area below. Then, read the interpretation narrative and write a brief interpretation of what your score means. |Assessment: A Twenty-First-Century Manager | |PMF Score: __6 1/2___ | |Interpretation: | |The interpretation of my scores means that I must work hard to grow and develop continually in my resistance to stress and the tolerance I | |have for uncertainty. For instance, everyone around me can tell when I am stressed out, at work and at home. Especially being a manager I need| |to work on not showing my stress to the point where I make everyone stressed and upset. I also need to work on my self confidence. I believe | |in myself 100%, but I need to display my personal presence...
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...Team Dynamics and Conflict Resolution in Work Teams GEN300 February 16, 2009 Team dynamics is characterized by continuous change, activity, and progress. Our team will consist of this because we are motivated to be extremely successful. The skills we possess will effectively promote us to a strong commitment and performance for our class. In our class, we are actively forming a team to reach individual and team goals, so we can accelerate to virtue. We have a mission to accomplish in this five week session and we are trying to gather all our strengths and characteristics to obtain a high grade in this class. We all have the same goals and that is to obtain our bachelor’s degree and become successful in our personal and professional lives. In this class we will start by brainstorming on ideas that will further us in the future (Wadsworth, 2009). A positive attitude is highly important in the work field as well as in our personal lives. I think this should be practiced in teams, so teammates can all get along and work diligently side by side. It will definitely make them feel warm and happy to work with each other and bring them closer together. When everyone is having a positive attitude, it can open the doors to trust and loyalty within the group. It will help in their performance and communication. In any organization, communication is vital, so it is best to strive to perfection and have an open communication policy. If anyone feels neglected or unappreciated...
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...Conflict exists everywhere whether it is in historical events such as 9/11 or in a game of rugby. I myself remember one Christmas when my brother and I were told to share a one-person trampoline and of course being only 5 and 7 years old we both wanted to try it out first. We sprinted towards it brushed up against each other and my brother tripped me, it then started a fight between us and made the Christmas of 2007 the worst ever. You see one of the most important traits of a person is being able to resolve conflict because if you can it will save a lot of trouble. The catholic church teaches this to us in Mathew 18:15-20, which I believe is a very important gospel reading, thus I will be discussing the world behind it, the world of it and...
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