...ORGANIZATIONAL BEHAVIOR Faculty Member Details: Dr. Prageetha G Raju Room No. D-203 Ph: 8790794397 E-mail: dr.prageetha@gmail.com Consulting Hours: Students can visit my room any time between 9 a.m. and 5:45 p.m. (only if needed) --------------------------------------------------------------------------------------------------------- Course Description: The management of complex organizations requires an understanding of the nature of human behavior in corporate and other organizations, styles of motivations, personality and perceptions, company leadership, power and authority, strategies of organizational design and change, teamwork, conflict and collaboration, and culture. Organizational Behavior explores individual and group behavior within work organizations and helps students understand, describe, and explain human behavior at work. Course Objective: The course shall be completed in 33 sessions and after completing the course the student will be able to: * Apply and analyze different concepts related to organizational behavior * Define the purpose and nature of the field of organizational behavior * Understand and learn how to Manage individuals for high performance by developing your understanding of individual and interpersonal behavior * Understand and learn how to manage groups for high performance through an exposure to theories, concepts, and principles of OB Prescribed Textbook: Organizational Behavior, Stephen P Robbins,Timothy...
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...Three most pressing issues in Organizational Behavior and the practices that might be implemented Organization behavior is the study of behaviors and attitudes of people in an organization. After all human behaviors and attitudes determine effectiveness of any organization. The approach used in studying OB is the system approach. In other words, this approach interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. In this paper we propose to study leadership, motivation and organizational conflict, as among the most pressing issues in organizational behavior. Further, we shall discuss how these issues can be addressed. Critical role of motivation It is critical for managers to understand why and how employees are motivated if they are to make full use of a worker’s capacity to learn and perform. For a manager, motivating employees to learn and perform at their best is a complex and difficult challenge. No two individuals, that is, no two employees including the two who are doing the same job are alike. At any time two different individuals will have two distinct needs and desires. Moreover, what motivates an employee to perform well today may not motivate him the next year, or next week, or even next hour. However, a motivated set of employees represent tremendous promise....
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...Organizational Behavior An Evidence-Based Approach Twelfth Edition Fred Luthans George Holmes Distinguished Professor of Management, University of Nebraska Me Graw Hill Boston Burr Ridge, IL Dubuque, IA Madison, Wl New York San Francisco St. Louis Bangkok Bogota Caracas Kuala Lumpur Lisbon London Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents About the Author Preface v PART ONE ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT Evidence-Based Consulting Practices 1 iv Organizational Behavior Case: Conceptual Model: Dream or Reality? 30 Chapter 2 Environmental Context: Globalization, Diversity, and Ethics 31 1 Learning Objectives 31 Globalization 31 Diversity in the Workplace 34 Chapter 1 Introduction to Organizational Behavior: An Evidence-Based Approach 5 Learning Objectives 5 The Challenges Facing Management 6 Undergoing a Paradigm Shift 8 A New Perspective for Management 10 Evidence-Based Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research Methodology to Determine Valid Evidence...
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...Organizational Behavior An Evidence-Based Approach Twelfth Edition Fred Luthans George Holmes Distinguished Professor of Management, University of Nebraska Me Graw Hill Boston Burr Ridge, IL Dubuque, IA Madison, Wl New York San Francisco St. Louis Bangkok Bogota Caracas Kuala Lumpur Lisbon London Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents About the Author Preface v PART ONE ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT Evidence-Based Consulting Practices 1 iv Organizational Behavior Case: Conceptual Model: Dream or Reality? 30 Chapter 2 Environmental Context: Globalization, Diversity, and Ethics 31 1 Learning Objectives 31 Globalization 31 Diversity in the Workplace 34 Chapter 1 Introduction to Organizational Behavior: An Evidence-Based Approach 5 Learning Objectives 5 The Challenges Facing Management 6 Undergoing a Paradigm Shift 8 A New Perspective for Management 10 Evidence-Based Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research...
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...Contents Introduction………………………………………………………………….……2 Discussion…………………………………………………………………….……7 Examining Apple Inc……………………………………………………….….…8 The Organizational Behavior (OB) of Apple Inc………………………….….....8 The Organizational Development (OD) of Apple Inc…………………….……..9 The Organizational Effectiveness (OE) of Apple Inc……………………………9 Effects of Conflict on the OB, OD, and OE of Apple Inc…………………...…..10 Benefits and Weaknesses of Motivation used by Apple Inc…………………..…11 Impact of Culture, Leadership Style and Motivational Style in the Firm………11 Recommendations………………………………………………………..………13 Conclusion…………………………………………………………………..……14 Bibliography…………………………………………………………………...…15 References………………………………………………………………...………17 THE IMPACT OF ORGANIZATIONAL BEHAVIOR ON ORGANIZATIONAL DEVELOPMENT AND EFFECTIVENESS Introduction Organizational behavior (OB) is the study of activity as well as the performance of an individual or as a group in an organization. It is concerned with examining human behavior in an environment of work and determining the impact of these human behaviors on the structure of job, communication, leadership and performance. It consists of two theories which show how firms view it, namely: internal perspective and external perspective. Internal perspective theory of organizational behavior embraces the idea of first understanding the personal values, feelings and thoughts of a person so as to apprehend the individual in a company environment...
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...Year – 2014-15 Course Handout Section A Course Name: Organizational Behavior Faculty Name: Smita Kulkarni Room No: 114 Wing No: D Consultation Hours: between 10.55- 12.10 on Fridays Email: smita@ibsindia.org Course Objective: Semester: I The management of complex organizations requires an understanding of the nature of human behavior in corporate and other organizations, styles of motivations, personality and perceptions, company leadership, power and authority, strategies of organizational design and change, teamwork, conflict and collaboration, and culture. Organizational Behavior explores individual and group behavior within work organizations and helps students understand, describe, and explain human behavior at work Learning Outcomes: After completing the course the student will be able to: Apply and analyze different concepts related to organizational behavior Define the purpose and nature of the field of organizational behavior Understand how to Manage individuals for high performance by developing your understanding of individual and interpersonal behavior Understand how to manage groups for high performance through an exposure to theories, concepts, and principles of OB Recommended Text Book: Organizational Behavior, Stephen P Robbins,Timothy Judge and Neharika Vohra 15e, Pearson. Suggested books: 1. Fred Luthans, “Organizational Behavior, 8e, TMH, India. 2. John W Newstrom, “Organizational Behavior – Human behavior at work”, 12e, TMH, India...
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...Summary Appropriate and effective leadership in any organization is essential, but not adequate, for the accomplishment of the organizational goals. The configurations supporting leadership differ immensely across global organizations. Appointing of leaders depends on the identification of people who have the ability to deliver organizational goals without the constraints of undue influence. The organizational ability to define the roles of the leaders enables them to recruit and manage the leader on the foundation of the specific knowledge, competency and skill needed to successfully lead the organization. The process of electing a leader is without doubt a huge task but the organizations need democratic election processes and strong accountability mechanisms. The mechanisms ensure that the interests of the company and the executive management properly align. The influence that leaders have on particular organization in its operational and strategic matters makes it difficult to appoint leaders to spearhead the activities of a company. This research bases its argument on the Totally Tubular Technology (T3) Company. The company needs to change its operational and leadership structure to achieve maximum returns due to is expansion to reach international markets. The study depicts the process of appointing a leader concerning the skills, knowledge and experience of the person. The appointing process involves the use of existing leadership theories and information from research...
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...------------------------------------------------- Signature of Student……………………………………Date:……………………………… For office use only: Date scanned and returned to student……………………………………………………. TABLE OF CONTENTS Page 1. Question 1 Motivation 2 1.1 Lessons about staff motivation 2 1.2 Details of motivation theory 3 2. Question 2 Conflict and negotiations 4 2.1 Identification of conflicts 4 2.2 Overall nature of conflict 5 2.3 Possible ways of dealing with conflict 6 2.4 Best way to resolve the conflict 8 2.5 Avoiding a conflict 10 3. Question 3: The Perils of Leadership 11 3.1 “Experts cannot agree if leadership is a trait, a characteristic, a role, a style, or an ability” 11 3.1.1 Definition of leadership 11 3.1.2 Strengths and weaknesses of the trait theories of leadership 11 3.2 Contingency leadership theories 13 3.3 Contention that sometimes leadership is irrelevant 20 4. Question 4: Groups and Teams 22 4.1 Identify and explain groups or teams 22 4.2 Lessons learnt from work experience 23 4.3 Advise on course of action to take 24 5. Bibliography or list of references 25 Question 1 Motivation 1.1 Lessons about staff motivation from the work practices of Uddevalla The people at Uddevalla were demotivated because of the anomaly of the working situation, which was as following: * In the assembly shops, the organization structure was flat, and for a very...
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...------------------------------------------------- Course Code & Title BUS209 Organizational Behaviour ------------------------------------------------- Course Instructor: Homayara L. Ahmed ------------------------------------------------- Batch: BBA 22 ------------------------------------------------- Contact Details: Room 311; Email: homayara@iba-du.edu; ------------------------------------------------- Office hours: Weekdays 10 am to 1 pm (and on appointment) ------------------------------------------------- Class timing : Sun & Wed 8.30 am to 11.15 am Course Objective Organizational Behaviour is the study of human behaviour in organizational settings, their interaction with the organization, and the organization itself. Since an organization is defined as a group of people working together to achieve a common goal, for future managers, who will be working in various organizations – of one form or another, this course will provide great insight as to the complexities involved in the human behaviour in work environment – their perception and roles, team orientation, organizational politics and conflict, motivation, acceptance of change etc, and how the organization reacts to all these. Course Contents / Lecture Topics Topic 1: The Field of Organizational Behaviour * Quest for People-centred Organization & Ethical Conduct * Managing Diversity Topic 2: Organizational Culture * Dynamics of Organizational Culture * Process of Cultural Change ...
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...1. Identify the elements of organizational culture and articulate the relationship between organizational culture and organizational behavior. * In order to maximize the opportunities of organizational culture, you need a complete understanding of what is it, what are its elements, what are its functions and tasks, and in what forms it can be seen. * According to P.Robbins and A.Judge(2012), there are seven elements, with the help of which you can define the culture in an organization. These elements are mostly degree to which people in organization, for example, take risks, pay attention to details, focus on team work, orient on the outcome, etc. All these characteristics can be high or low. * In my opinion, the following elements, taken together, can make a picture of the culture in an organization: Awareness of yourself and your place in the organization. For example, some cultures value hiding employee’s emotions, others - encourage their openness. In some cases, independence and creativity are demonstrated through the partnership, and in others - through individualism. Communication system and communicational language. The use of oral, written, non-verbal communication, " telephone laws" and openness of communication varies from group to group, from organization to organization. Worker’s appearance, clothing and presentation of himself at work. There is a big variety of uniforms, business styles, neatness, cosmetics, hair, etc. All these confirm the presence...
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...1. Organizational Design and Structure (Advantages and Disadvantages) Each person assumes a role within the organization, and the organizational structure determines the reporting relationship between the individuals. The organization's strategy determines the organizational structure that will work best for a business at a particular point in time. For example, a small business that hires only experienced personnel, who require limited supervision, will likely adopt a different organizational structure than will a business that hires a number of recent college graduates, who require extensive supervision. (McShane and Steen, p. 362). In this assignment I would like to offer to your attention an ABC Ltd. IT company, it’s organizational structure, job design and other segments of corporate system. All organizational structures include two fundamental requirements: the division of labour and the coordination of that labour so that employees are able to accomplish common goals. (McShane and Steen, p. 364). ABC Ltd. is a large IT company with divisional organizational design. ABC’s design is organized around products, projects, and markets. Each division includes its own functional specialists typically organized into departments. A company has North American division, exploration division, marketing division, production divisions and others. Divisions are relatively autonomous and consist of products and services and are different from those of other divisions. Divisions...
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...Organizational Structure Michael Thompson Grand Canyon University: MGT - 605 April 23, 2014 Organizational Structure Key components of organization’s survival and success are leadership and communication. Most of the organizations that merge, restructure, or fail are primarily due to lack of leadership and communication. Hax, A. & Majluf, N. (1981, p. 445), described several common symptoms that leads to organizational structure inadequacy. Couple of common symptoms is: 1) Failure to integrate mechanisms due to lack of coordination among divisions, and 2) Repetitive and excessive duplication of process between different units of organization due to lack of clarity and defined roles (Hax and Majluf, 1981, p. 445). Two common variables that consistently contribute to inadequate organizational structure mentioned by Hax & Majluf (1981, p.445) are leadership and communication. Leadership provides vision and direction for the organization, whereas, communication helps to define divisional and employee roles and functions, minimize ambiguity, and potential conflicts. Blanchard, K. (2010) states that it is leadership’s responsibility to provide and define the direction of the organization and communicate division’s roles and responsibilities. Furthermore, by providing direction, divisions are able to work efficiently through mutual coordination and collaborative efforts to reduce duplication of processes...
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...Table of Contents 1. Understand the relationship between organizational structure and culture: 2 1.1 Compare and contrast different organizational structure and cultures: 2 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business: 4 1.3 Discuss the factors which influence individual behavior at work: 4 2. Understand different approaches to management and leadership: 5 2.1 Compare the effectiveness of different leadership styles in different organizations: 5 2.2 Explain how organizational theory underpins the practice of management: 5 2.3 Evaluate the different approaches to management used by different organizations: 6 3. Understand ways of using motivational theories in organizations 7 3.1 Discuss the impact that different leadership styles may have on motivation in organizations in period of change: 7 3.2 Compare the application of different motivational theories within the workplace: 8 3.3 Evaluate the usefulness of a motivation theory for managers: 9 4. Understand mechanism for developing effective teamwork in organizations 10 4.1 Explain the nature of groups and group behavior within organizations: 10 4.2 Discuss factors that may promote or inhibit the development of effective teamwork in organizations: 10 4.3 evaluate the impact of technology on team functioning within a given organization: 11 References: 12 Introduction: Organization is the combination of people for...
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...A Ability stereotypes 449 Accommodation (453) Achievement-oriented leadership 334 Acquired needs theory 356 Active listening (442) Adjourning (team) 415 Affective component 384 Age stereotypes 449 Agreeableness (382) All-channel 420 Alternative work arrangement 393 Amount of position power 332 Arbitration (456) Assertiveness 453 Assets&liabilities of group decisions 422 Attitude (384) Attribution 448 Attribution error (448) Authentic leadership (343) Authentic leadership 343 Authoritarianism (383) Authority decision (335) Autocratic style (331) Automation (388) autonomy 391 Avoidance (453) B Bargaining zone (456) Batna (455) behavioral component 384 Big five 381 Bonus pay 369 Brainstorming (425) Business knowledge 329 C Centrality 327 Centralized communication network (420) Chain communication 420 Channel richness (444) Charisma 338 Charismatic leader (337) Coach 406 Coercive power (325) Cognitive ability 329 Cognitive component 384 Cognitive dissonance (384) Cohesiveness (419) Collaborating 454 Collaboration (453) Committee (409) Communication (437) Communication barriers 439 Communication channel (437) Communication consultant 445 Comparable worth 360 Competing objectives 451 Competition (453) Compressed workweek (393) Compromise (453) Computer-mediated group 410 Conflict (451) Conflict resolution (452) Conscientiousness (382) Consult individually 336 Consult with group 336 Consultative decision (336) Contingency...
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...ORGANIZATION : Three (3) : The course gives an insight into the intricacies of organizational processes. It is designed to help develop the students’ awareness of their behavior and performance in the workplace as affected by their personalities, skills, potentials, job satisfaction, motivation, leadership abilities, among others. It also promotes an understanding of people and organizational dynamics which would enable the students to adapt and adjust better in the workplace. Additional topics like ethics, performance and commitment, and becoming a better employee would impress on students the ways by which they could become valuable assets to the organization. Different activities which include case studies and reaction papers bring to life the theories and concepts, while honing the students’ analytical, critical and decision-making skills. V. Objectives of the Course: At the end of the course, the business student should be able to: A. 1. 2. 3. 4. 5. Cognitive discuss the key concepts of the course. describe the different theories learned. explain the structure and design of organizations. expound on organizational processes and dynamics. describe the role of culture, groups and leaders in promoting and sustaining the quality of employee performance. 6. Discuss the implications of personality, individual differences, values, attitudes, teamwork, ethics, trust and commitment, among others, to the motivations and performance of employees. B. 1. 2. 3. 4. 5. Affective appreciate the...
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