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Level 2 Lean Organisation Management Techniques

In:

Submitted By rachyb1972
Words 2730
Pages 11
Assessment
You should use this file to complete your Assessment.
• The first thing you need to do is save a copy of this document, either onto your computer or a USB drive
• Then work through your Assessment, remembering to save your work regularly
• When you’ve finished, print out a copy to keep for reference
• Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment document has 11 pages and is made up of 3 Sections.

Name:

Section 1: A lean environment [LO1]
This section will help you to evidence Learning Outcome 1: Understand the concept of a lean environment.
Learning objective Place in Assessment
1.1 Explain the principles of lean organisation techniques Question 1 Page 1, 2
1.2 Explain the benefits of a lean environment Question 2 Page 2

1. What are the principles of lean organisation techniques? Name and describe the 5 main principles below. [1.1]
Principle 1: Specify what creates value for customers
Find out what the customer wants and what counts a s value for money it then becomes easier to see the non-value activities which then can be removed.

Principle 2: Identify the steps along the process chain
From start to finish identify how value will be delivered to the customer, and then remove all unnecessary processes.

Principle 3: Make processes flow by eliminating waste
The activity or process has been identified the task in hand would be to find and remove or minimise the no-value waste.

Principle 4: Respond to customer demand
Find out what the customer wants so the business will produce what is needed exactly when the customer needs it.

Principle 5: Strive for perfection at all times by continually improving

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