...(2013) made the title of “A study on employee welfare facilities and its impact on job satisfaction”. The study says that how the company providing facilities and how it improve the satisfaction level of the employees and also understands that what are facilities are company adopted to improve the welfare of the employees. The Company should provide the recreational facilities to improve the morale of the employees and reduce the stress level of the employees. Full medical support company should be given to reduce the absenteeism and turnover. The Company should conduct health campaign at least once in a month/ year; finally, these facilities lead to improving the productivity of the company and...
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...DEPARTMENT OF ENERGY FEDERAL PROCUREMENT SYSTEM BALANCED SCORECARD PERFORMANCE ASSESSMENT FY2003 2 MISSION To provide acquisition and assistance services to support accomplishment of the Department’ s programmatic goals and objectives. VISION To deliver on a timely basis the best value product or service to our customers while maintaining the public’trust and fulfilling public policy s objectives. STRATEGY To change the present system’culture, management s systems, and line processes consistent with the principles of Quality Management, in order to establish and maintain: a customer focus, a sense of urgency, continuous and breakthrough process improvement, and an emphasis on results. 3 BALANCED SCORECARD STRATEGIC PERSPECTIVES CUSTOMER What must we excel at? How do our customers see us? FINANCIAL MISSION VISION STRATEGY LEARNING AND GROWTH INTERNAL BUSINESS PROCESSES Do we get the best deal for the Government? Do we continue to improve and create value? CUSTOMER To Achieve Our Vision, How Should We Appear To Our Customers? 4 FINANCIAL To Succeed Financially, How Should We Appear To Our Stakeholders? MISSION VISION STRATEGY INTERNAL BUSINESS PROCESSES To Satisfy Our Stakeholders and Customers, What Business Processes Must We Excel At? LEARNING AND GROWTH To Achieve Our Vision, How Will We Sustain Our Ability To Change And Improve? BALANCED SCORECARD PERSPECTIVES AND OBJECTIVES CUSTOMER - Customer Satisfaction...
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...Software Design Quality (Prentice Hall, 1990), co-author of Practical Software Measurement (Addison Wesley, 2002), and co-editor ISO/IEC Standard 15939: Software Measurement Process (International Organization for Standardization, 2002). Mr. Card also serves as Editor-in-Chief of the Journal of Systems and Software. He is a Senior Member of the American Society for Quality. Abstract - In an era of tight budgets and increased outsourcing, getting a good measure of an organization’s productivity is a persistent management concern. Unfortunately, experience shows that no single productivity measure applies in all situations for all purposes. Instead, organizations must craft productivity measures appropriate to their processes and information needs. This article discusses the key considerations for defining an effective productivity measure. It also explores the relationship between quality and productivity. It does not advocate any specific productivity measure as a general solution. Introduction A productivity measure commonly is understood as a ratio of outputs produced to resources consumed. However, the observer has many different choices with respect to the scope and nature of both the outputs and resources considered. For example, outputs might be measured in terms of delivered...
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...performance. It should be noted, however, that deviation from the average is not necessarily bad; it simply warrants further investigation. For example, young companies will have purchased assets at a different price and will likely have a different capital structure than older companies. In addition to ratio analysis, a company's cash flow position is of critical importance and should be assessed. Cash flow shows how much actual cash a company possesses. Profit Ratios Profit ratios measure the efficiency with which the company uses its resources. The more efficient the company, the greater is its profitability. It is useful to compare a company's profitability against that of its major competitors in its industry. Such a comparison tells whether the company is operating more or less efficiently than its rivals. In addition, the change in a company's profit ratios over time tells whether its performance is improving or declining. A number of different profit ratios can be used, and each of them measures a different aspect...
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...| Management & Control Systems | Learning Group 4 | | [Geef de naam van de auteur op] | 9-2-2014 | This document contains all the cases made by learning group 4. | 1. What was wrong with the Midwestern Steel Division’s old system? (As part of your analysis, study Exhibit 3 carefully and figure out what the columns tell you, individually and in total.) Before 1991 the performances of the cost center managers and their superiors in the plant were evaluated in terms of cost control and safety. The key cost performance measure was a summary called ‘Cost above’ which included the cost added per ton of steel at each production stage and for the entire plant. Cost above and the items that comprised it were reported to the manufacturing managers on an operating statistics report that was produced on approximately the 15th day following each month end. For a performance management system, this period is way too long. By the time you have the information about your performance; it is almost a month later. Therefor the information that you get is actually out dated by the time you receive it. The entire report, printed on five computer pages, included detailed information about 46 separate expense categories. For a performance management system, this can be helpful but it can also be too much. With these amounts of information being shown to you, it can be possible that you lose focus on what is important for the process. The operating statistics report used...
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...mF OXFORD INSTITUTE O R I ENERGY STUDIES The Effects of Vertical Integration on Oil Company Performance Fernando Barrera-Rey Oxford Institute for Energy Studies WPM 21 October 1995 The contents of this paper are the author's sole responsibility. They do not necessarily represent the views of the Oxford Institute for Energy Studies or any of its Members. Copyright 0 1995 Oxford Institute for Energy Studies All rights reserved. No palt of this publication may be reproduced, stored in a retrieval system, or transmitted in any fomi or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior pemiission of the Oxford Institute for Energy Studies. This publication is sold subject to the condition that it shall not, by way of trade or otherwise. be lent, resold, hired out, or otherwise circulated without the publisher's prior consent in any fonii of binding or cover other than that in which it is published and without D similar condition including this condition being imposed on the subsequent purchaser. ISBN 0 948061 90 1 ABSTRACT When asked to rank industries by their degree of vertical integration, most people would agree that the oil industry should come top of the list. Underlying this belief is the fact that integration and size tend to be closely associated. As the oil industry is so large and oil companies so visible and perceived as so profitable, the common belief is a correlation between vertical...
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...Measuring Team Performance ❙ DFE ❙ 10-17-05 ❙ Page 1/2 ❙ How to Measure and Improve Teamwork This documents explains how to measure and improve performance in team-based collaboration. Key Terms Measurement. Measurement is a process used to determine the quality of a performance--a high score aligns with effective performance. Measure. A measure is the tool for assigning a number to quantify level of performance. A measure reveals and organizes specific factors that undergird masterful performance. Improvement. Improvement is the process of examining present levels of performance and then taking specific actions that lead to progressively improvements. Levels of Performance. There are five levels of performance, Level 1 to Level 5. The three anchors for levels of performance are: • Beginner (L1 = Level 1)--Performers have valuing and knowledge of factors that undergird high performance and they are beginning to apply these factors. • Proficient (L3)--Performers are achieving solid performance by executing most factors that undergird high performance. In slang, performance is rocking! • Master (L5)--Performers integrate factors of high performance into their way of being. That is, performance is at the virtuoso level. Contextual Information Purpose. When performance can be measured, it can be improved. Improvement in performance meets a basic human need--we want to become better at what we do and ultimately become high performers. People. Measurement & improvement...
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...uncertain tax position. At the current time, Wal-Mart has $1.0 billion of unrecognized tax benefits related to continuing operations. However note 8 of the consolidated financial statements observe, “During the next 12 months, it is reasonably possible that tax audit resolutions could reduce unrecognized tax benefits by between $350 million and $500 million, either because the tax positions are sustained on audit or because the company agrees to their disallowance.” The company also states that any change should not have a significant change on financial position; however in my opinion an investor should not over look this red flag. * Step two: Identify Principal Accounting Policies Wal-Mart has several policies and estimates used to measure its critical factors and risks. Inventory management is one of the most important key success factors in the retail industry. Wal-Mart uses the last-in, first-out (“LIFO”) method in valuing inventories at the lower of cost or market. When analyzing Wal-Mart’s key accounting policies one will find a significant accounting...
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...organization. In particularly, with the expansion of globalization trade, international business is more often than any time in the history. As one of the most crucial carrier of economic globalization, WTO establishes a set of international trade rules focusing on the liberalization, which play a strong role of encouraging and guiding in the process of economic globalization (Pauwelyn, 2005). This essay will mainly discuss WTO’s influence on the rules of globalization trade in combination with the current reform of trade policy. It will explain the topic from the following four aspects in detail: first, the basic rules WTO set up for the international trade, then, rules on e-commerce, the new rising global business, third, the preferential rules made by WTO for developing countries, and at last, it will discuss the impacts of WTO’s regulations on environmental issues when doing global trade. Basic Rules WTO set up for the Global Trade WTO's main objective is to provide adequate competitive opportunities for the trade among the members, which needs recognized common rules and principles for members to abide. There are two basic principles, namely the MFN principle (referred to as MFN) and national treatment principle. MFN can ensure that all members enjoy equal opportunities for competition, and national treatment guarantees the products of exporter and importer have equal opportunity to compete. The relevant WTO provisions require that the members of different countries need to open...
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...be used to promote cost effective strategies and significantly improve safe practice on construction sites. The main purpose of using indicators is to track safety measure and adjust for continuous improvement in the construction process results. Many types of measurements are performed today that focus on monitoring and recording critical process and end results of construction projects to yield a better definition of key performance indicators. Finding performance indicators is important because they can be measured and compared to real work processes and focus attention on creating efforts to change the work environment into a high level safety zone. Many companies have taken notice of OSHA and their research findings gathered on construction. OSHA has made clear that a positive way to handle improving site safety is to follow safety performance indicators. OSHA has promoted a technique using positive reinforcements and indicators to produce a more forthcoming worksite. An effective way to measure the performance of safety on the work site as suggested by OSHA is using a systems performance metrics. In doing this OSHA has solved problems such as how to measure the safety performance and how to determine the necessary indicators. “To effectively manage anything, you must first be able to successfully measure it-safety is no different and indicators are only accurate for safety enhancement when they target the correct area.”(6) The safety metrics will be discussed later...
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...organisations leads to a higher quality of human resources and optimum performance. Consensus is also growing among managers about the significance of combining good human resource performance approaches on motivation incentives to encourage good performance. National Institute for sports a re-known government organisation is not an exception and the notion of workers motivation and good performance outcomes is not new. As the organisation seeks to improve its workers performance severe challenges exist to achieve the overall objective of the organisation to extend adequate motivational incentives to its entire population. Motivation theory can help us to consider the different investments which can be made in people. Investment in workers through motivational measures are made today with the hope of future benefits for an organisation. “In a world characterised by competition, customer focus and the need for speed and flexibility, in order to get the results you want, you still have to depend on your people to carry the day” (Storey, 2001:9). This therefore makes it a necessity to employ “talented individuals, who need to be developed, motivated, rewarded and provided with the organisational cultures and work processes that will make them to be successful” (Hay group, 2000 in Storey, 2001: 9). The study makes a critical analysis of motivation and workers performance in National Institute for sports and identifies several motivation incentives that can help boost better performance...
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...performance. It should be noted, however, that deviation from the average is not necessarily bad; it simply warrants further investigation. For example, young companies will have purchased assets at a different price and will likely have a different capital structure than older companies. In addition to ratio analysis, a company's cash flow position is of critical importance and should be assessed. Cash flow shows how much actual cash a company possesses. Profit Ratios Profit ratios measure the efficiency with which the company uses its resources. The more efficient the company, the greater is its profitability. It is useful to compare a company's profitability against that of its major competitors in its industry. Such a comparison tells whether the company is operating more or less efficiently than its rivals. In addition, the change in a company's profit ratios over time tells whether its performance is improving or declining. A number of different profit ratios can be used, and each of them measures a different aspect of...
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...operational definition which is governed by the overarching theory. If a concept is involved in the testing of hypothesis to support the theory it has to be measured. So the first decision that the research is faced with is “how shall the concept be measured?” That is the type of measure. At a very broad level the type of measure can be observational, self-report, interview, etc. These types ultimately take shape of a more specific form like observation of ongoing activity, observing video-taped events, self-report measures like questionnaires that can be open-ended or close-ended, Likert-type scales, interviews that are structured, semi-structured or unstructured and open-ended or close-ended. Needless to say, each type of measure has specific types of issues that need to be addressed to make the measurement meaningful, accurate, and efficient. Another important feature is the population for which the measure is intended. This decision is not entirely dependent on the theoretical paradigm but more to the immediate research question at hand. A third point that needs mentioning is the purpose of the scale or measure. What is it that the researcher wants to do with the measure? Is it developed for a specific study or is it...
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...reflects the financial and economic standing of that time period. Many issues represented in Elizabethan literature are also reflected within literature of the Jacobean era. The notion that all things are purchasable is a recurring theme of the Jacobean Era. All sexual and platonic interactions can be reduced to financial transactions. During the Jacobean and Elizabethan era, London was a booming city. The population grew exponentially transforming the city into a host of social, financial and economic issues. The rise of the merchant class, poverty and governmental wealth lead to societal evolution. This was portrayed in most of the literature of the time. Jacobean City comedy became a very popular genre. The satirical nature of the genre made fun of the condition of London, its government, and the inhabitants. Thomas Dekker’s “The Shoemaker’s Holiday,” performed in 1599, gives the reader insight on what London society was like during the time in which it was written. The play heavily focuses on the mobile middle class, financial opportunities, the state of the economy and moral values, as they relate to the overall structure of society. The theme I found most intriguing in this text is that a monetary value can be given to, or traded for anything of worth, whether it be a product of consumption, a person or social rank. In several of the plays, a quantitative value is placed on human interaction, or traded for something deemed as...
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...operational definition which is governed by the overarching theory. If a concept is involved in the testing of hypothesis to support the theory it has to be measured. So the first decision that the research is faced with is “how shall the concept be measured?” That is the type of measure. At a very broad level the type of measure can be observational, self-report, interview, etc. These types ultimately take shape of a more specific form like observation of ongoing activity, observing video-taped events, self-report measures like questionnaires that can be open-ended or close-ended, Likert-type scales, interviews that are structured, semi-structured or unstructured and open-ended or close-ended. Needless to say, each type of measure has specific types of issues that need to be addressed to make the measurement meaningful, accurate, and efficient. Another important feature is the population for which the measure is intended. This decision is not entirely dependent on the theoretical paradigm but more to the immediate research question at hand. A third point that needs mentioning is the purpose of the scale or measure. What is it that the researcher wants to do with the measure? Is it developed for a specific study or is it...
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