...in handling their anger? Anger management SUBMITTED TO: DR. RITU NARANG SUBMITTED BY: ANURADHA ANAND M.B.A. (SECTION-A) SEMESTER -1 Roll no. = 07 INTRODUCTION The stress and conflict can cause any number of emotions, one common and uncomfortable one is Anger. On the one hand, anger has positive value. Generally we get angry with people who are important to us—people we value, or people on whom we depend. Expressing our anger gets the other person’s attention and motivates him or her to focus on the conflict. Feeling angry also energizes us to act. Our anger motivates us to address the conflict. Anger also educates us, because it forces us to examine what makes us angry and learn more about our own commitments and values. On the other hand, anger is also destructive. It feels physically unpleasant, and when we are angry we may feel out of control. At the same time, when we feel angry we may feel and be out of sync with the culture of our organization, which is likely to cause us some anxiety. Suppressing anger may lead to self-blame. It may also lead to displacement, which is redirecting one’s anger by attacking innocent parties. We all get angry. It's a normal emotion. However, some of us handle our anger better than others. While one person might be a bit unhappy when someone cuts him off in traffic, another is so angry that he shouts and swears, and starts driving aggressively himself. CONTROLLING YOUR ANGER BEFORE IT CONTROLS...
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...Brian Gillam Anger Management April 26, 2014 * * Beyond Anger a Guide for Men Beyond Anger: A Guide for Men. Harbin’s book is grounded on the idea that men express their anger differently than women, and often their expression are more aggressive and violent. Using research studies, Harbin proves that anger in men is a problem because sometimes, anger manifests in maladaptive behaviors that can lead to impulsive crimes such as assault, battery, or murder. Through the book, Harbin aims to educate men about their anger and help them acknowledge the nature of their anger and its impact on their personal and professional lives so they can make changes in their lives and eventually learn to control or manage their anger in a positive and productive means. The following discussion deconstructs the book by section or part of the book. Beyond Anger has four parts. Part One has six chapters, Part Two has five chapters, Part Three has four chapters, and Part Four has five chapters. Hence, the following discussion will be broken down into four parts and the analysis will be per section and not by chapter. Part one are you angry, the first chapter, At the Boiling Point, introduces background on the topic, specifically how anger affects the demeanor of men, and as a consequence, how society perceives men’s anger. Unlike women, men are prone to aggressive or violent manifestations of anger, which consequently affect their personal and professional...
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...Negotiation I. Introduction Negotiation is a skill used throughout life from infancy to adulthood. But a lot of factors and tactics are involved within it and even though negotiating may be something we do naturally and daily, doing it well can be a competitive advantage. I suggest that this is particularly true in the global economy involving international negotiations that include various cultures and the norms that dictate interpersonal interactions such as negotiation. II. Body a. Importance of negotiation a.1 Definition of negotiation “Negotiation is a decision making process among interdependent parties who do not share identical preferences” (Neale, 1992: page 42). It is an activity in which two or more parties are involved and each one of them have their own personal goals and negotiation is the process in which all of the parties will try to reach an agreement throughout different strategies to maximize their final output. a.2 Negotiation as a day to day issue Negotiation is a process that is present in almost every aspect of our lives. Two parties will try to come up with a strategy that maximizes their output. A key word here is strategy and the way parties make their strategy, using knowledge and information and as the world is more open than ever and the information they can access is increasing, making negotiation a more complex issue. As a globalized world, people have to negotiate not only with the issues in our own country but also interact with people...
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...of an [alcoholic/addict] and discuss them each week at support group meetings ▪ Learn five triggers for alcohol & drug use ▪ Reach ____ days/months/years of clean/sober living Adoption/Foster Care Placement Goal: Explore and resolve issues related to adoption/out-of-home placement ▪ Discuss ongoing concerns and issues related to adoptive and/or biological parents during weekly sessions ▪ Talk about his/her wishes with regard to permanency planning Anger Goal: Increase and practice ability to manage anger ▪ Walk away from situations that trigger strong emotions (100%) ▪ Be free of tantrums/explosive episodes ▪ Learn two positive anger management skills ▪ Learn three ways to communicate verbally when angry ▪ Be able to express anger in a productive manner without destroying property or personal belongings ▪ Be able to express anger without yelling and using foul language ▪ Explore and resolve conflict...
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...no discipline and thinks he can do anything he wants to. How are past and current communication and conflict resolutions styles contributing to this scene?: The Burnham family seems to use a competitive style of conflict resolution in which they both tend to be aggressive and uncooperative. I feel that Ricky's father is using the collaborative style of conflict resolution. He feels like he has invested so much into trying to teach his son a lesson. He uses his dominance as a father figure to manipulate his son into be the man he thinks he should be. Analysis How does conflict grow in the Burnham family? Ricky’s family?: Mr. and Mrs. Burnham have two different opinions on how to handle the situation. Mr. Burnham was being stubborn and selfish by quitting his job and Mrs. Burnham feels that he can't provide for the family any more. She brings up the fact that she is now the sole breadwinner in the household. Their anger steadily increases to the point that Mr. Burnham throws the dish and Mrs. Burnham hits her daughter. Ricky's father seems to be a strict disciplinarian and...
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...Chapter 4 Case Incident 1 IS IT OKAY TO CRY AT WORK? I. Study/Analysis Study Questions: 1. What factors do you think make some organizations ineffective at managing emotions? Some factors that make some organizations ineffective at managing emotions could managers don’t understand psychology, or the organization does not offer programs such as anger management to employees. Emotions are strong feelings directed at someone or something (Organizational Behavior, page 98). Some managers do not have any experience handling employee’s emotions, or they may not know how to approach any issues dealing with emotions. Understanding emotions is important for organizations and managers to understand, because detecting emotions can lead to creating an effective environment. So I think organizations should offer employees a training session or show a video on how to manage emotions in the workplace, and to have guidelines on how to manage emotions in the organization. Handling emotions in the workplace will create a positive atmosphere, and will improve production in the organization. 2. Do you think the strategic use and display of emotions serve to protect employees, or does covering your true emotions at work lead to more problems than it solves? I think the use of strategic use and display of emotions serve to protect employees for a reason, and that even though you cover your true emotions in certain situations it’s best for the organization...
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...subsidize the cost of domestic violence and anger management classes that it offers as a part of its Family Violence Intervention Program (FVIP). Come Clean’s vision is stop the cycle of violence in the community. The company’s motto is that “when life gets a little dirty you have to Come Clean” (Come Clean, 2015). The slogan is clever in that it has a metaphorical and literal meaning. Come Clean offers a wide range of products essential to every household. Come Clean is a 501C3, however it relies on the revenue from selling products to create and offer programs to empower and drive positive changes designed to stop the cycle of violence in the local community of Lithonia, Georgia. This makes Come Clean a unique, niche company because it has a small segment of a market suitable for focused attention and it provides services not offered addressed by its immediate competitors. This paper will assess how Come Clean Inc. uses social media as a strategy for marketing and communications and will analyze the implications of the Internet and social media for the future as internet use is growing. According to the Pew Research Center, at the close of 2010, 77 percent of Americans use the Internet on a regular basis (Three Technology Revolutions, 2015). In addition to assessing Come Clean’s Internet and social media use, this is paper will highlight and evaluate the organizations strengths, weaknesses, opportunities, and threats. The analysis will also include the possible impacts...
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...The show of emotion is inherent in each of us, and individuals can show very different emotional response to the same stimuli, so response to the same event can be very different, based on the individual’s current mood and others factors. Many people can become very good at masking emotions, and in fact in some jobs it might be very important to achieve a high level of emotional dissonance, however this disparity between what we are feeling and what we are displaying can be counterproductive. In fact, in one study it was determined that “individuals with highly developed self-monitoring capabilities are more negatively affected by emotional dissonance” (Abraham, 1999, p. 451). Another factor that may come into play in attempting to manage emotion in the workplace is gender differences. It is commonly believed that in the US men are taught from a young age to mask emotional response, but women are not discouraged from exhibiting emotion. In the workplace this disparity can create a divide, and the strong show of emotion then becomes a women’s issue. In a study reported in Science in 2011 done at the Weizmann Institute of Science in Rehovot, Israel, it was determined that “sniffing negative-emotion–related odorless tears...
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...problem became worse with the way Tom managed and treated his team. The only motivation to the team was the $300 bonuses promised by the company when the job is done on time, otherwise, they might wished to give up already. This happened because working as a field assistant and in long-working hours only giving them low wages, which is considered unreasonable compared to what they have to do. During the eight hard days, everything had actually proved the strengths and weaknesses of each of the team members, including Tom. Case analysis symptoms 1) What symptom(s) exist in this case to suggest that something has gone wrong? The symptom(s) to suggest are: a) Depression In the case we might identified some depression went around especially between Parker and Millar. Depression may be described as feeling sad, blue, unhappy, miserable, or down in the dumps. Parker and Millar express this through a wide variety of moods, such as irritability, anger and sadness. Like Parker, we can see that he was always in an angry mood towards his crew. The...
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...OB & HRM ASSIGNMENT 2 Summary Report for: Sales Associate Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers and also ringing up to your purchases. Education & Experience required | Goals and Objectives of position | Knowledge & Skills| Physical Requirements | Special Problems & Hazards| Work Styles | Major responsibilities of the job & Percentage |Factors responsible for successful Performance | Analysis of Physical abilities | Job Description | Personal and professional development goals | Date for next Development meeting | Wages | Additional Notes| Education & Experience required: Graduation/ High School Diploma 1 year work experience in similar field Goals and Objectives of position: Goal to develop new ideas for improvement of sales, try to keep respective company Ahead of others. Improve sales of the company enabling the rate of production of Particular product and hence making the company grow. | Knowledge and Skills: Sales and Marketing: Should have Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Customer and Personal Service: Knowledge for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services for customer satisfaction. English Language: Knowledge...
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...share to us like one them which I like that try to talk with costumer in evening time which is more suitable time for making a costumer because at that time mostly people are relax so it’s really good idea for newbies who is new in this business .At the end manager distribute bonus prizes for top member of company with group photo which we capture in our camera then event is over and every one goes into their group and discussion about future plan and views of member so we wait outside office for meeting which we arrange for question so within a minute they invite us and get ready for interview where we ask different question which related to company and he confidently give every answered as following: Meeting and question: Q:how you manage the company as branch manager? Managing company as a Branch Manager • Vision To provide services beyond expectation with a will to go an extra...
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... Executive Summary Agilent Technologies is a spinoff of Hewlett-Packard that was established 1999. Agilent is facing a problem of having to lay off 8000 (20%) of their employees during a hard time for the company and corporate America. Agilent uses various communication strategies such as open communication channels, consistency, training sessions and empathy towards the employees being laid off to help manage and communicate the change within the company. The key observations made will be analysed in this report, and recommendations will be given to senior managers to further enhance the effectiveness of how to manage and communicate change at Agilent Technologies. Introduction Agilent Technologies is a spinoff of Hewlett-Packard that was established 1999. Agilent is facing a problem of having to lay off 8000 (20%) of their employees in 2001, during a hard time for the company and corporate America. Agilent faces the hard challenge of having to further reduce the workforce in November 2002 by cutting 2500 more jobs, and a further 4000 jobs in February 2003. Analysis of Issues You cannot over-communicate when you are asking your organization to change. Every successful executive, who has led a change management effort, makes this statement. (Heathfield, 2010, p.10) The most important strategy used by Agilent Technologies was open communication channels. Agilent was consistent in having the open channels, and in turn gained and kept the trust of the employees, regardless...
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...Microexpressions can occur very quickly-in fact, most people can't catch them with a naked eye. But when caught, it can give away numerous emotions to the observer. This may happen when someone who is trying to hide the truth senses that a dangerous expression, one that might reveal his/her true emotions threatens to become visible, he/she will actively work to cover it up with another expression. According to Paul Ekman, microexpressions are important because they can, “improve your emotional intelligence, develop your capacity for empathy, spot true concealed emotions, improve your relationships, help understand others, recognize and better manage your emotions, and develop better social skills.” Micro expressions are most commonly organized into seven general emotions; anger, disgust, fear, sadness, happiness, surprise, and...
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...pression Affects College Students How Depression Affects College Students Nikki M. Broadnax Elementary Education Major Abstract The age group of depressed college students is 18 – 32 many students find the adjustment from high school to college difficult. Even the student that seems most at ease with their new lifestyle will often confess to moments of missing their familiar high school friends, family and other comforts of home. A study by UCLA reports that more than 25-30 percent of college freshmen say they feel overwhelmed most of the time in the beginning stages of college. Some students, however, find themselves feeling much more than simply overwhelmed. 2006 college seniors surveyed, the numbers has increased 50% since the 1970s. Unthinking depression has its peak in females between the ages of 18-40, and for males between 21-40, emphasize that depression occurs at all ages. The difference between adult and childhood pictures of depression have been attributed to an inability of the child to verbalized his or her affective state incomplete superego development, and absence of consistent self-representation. How Depression Affects In College Students More than 18 million adults, almost a tenth of the United States population above the age of 17-23, have been found to demonstrate symptoms of a depressive disorder each year (Rosack, July 8, 2010) Depression is defined as a state of intense sadness or despair that has progressed to a level that...
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...Larry Lacefield Global Multi-Product Chile Case Study Cohort 64 MSGL 503 Chile Case Study Multi-Products Inc. was a company founded in 1920 with a first ever waterproof sand paper. Since then they have expanded to over 55,000 different products around the world to include automobile, pharmaceuticals, and common household of office products. They manage to grow with the ability to meet the customer needs in every new area. Bob Thompson was getting ready to make a decision on possible changes for a branch office. His first thoughts where that everything was going great and the changes seem to be easily implemented. Bob soon realized his own leadership team was not happy with the changes made by the branch office. He now had to decide how to proceed. is in a dilemma on how to handle the situation and its impact on the Firm. Problem Statement Chile and the changing market. Chile’s market was expanding and Global Multi-Products was losing its share of that growing market. The Head Quarters wanted Bob to improve the Chile Multi-Products office. The office would have to change roles, responsibilities, programs, customer service, training, supply train and much more to compete with the large super store competitors. Despite the fact Multi-Products had more to offer Bob had to find a way to get the products on the shelves and a cheaper price than they were accustomed too and implement all the changes to make it happen. “We don’t sale just products anymore, we...
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