...Management tips: A productive meeting Dr. K. Kuhathasan CEO: Cenlead Whether the meeting is conducted electronically or conventionally, its success depends largely on how effective the leader is. If the leader is prepared and has selected the participants carefully, the meeting will generally be productive. The meeting leader is the person most responsible for keeping the ball rolling. If you're the leader, avoid being a dominator, but don't be so passive that you lose control of the group. If the discussion lags, call on those who have not been heard from. Pace the presentation and discussion so you will have time to complete the agenda. As time begins to run out, interrupt the discussion and summarize what has been accomplished. Another leadership task is either to arrange for someone to record the proceedings or to ask a participant to take notes during the meeting. As the leader, you are also expected to follow the agenda; participants have prepared for the meeting on the basis of the announced agenda. However, don't be rigid. Allow enough time for discussion and give people a chance to raise related issues. If you cut off discussion too quickly or limit the subject too narrowly, no real consensus can emerge. As the meeting gets under way, you will discover that some participants are too quiet, others too talkative. To draw out the shy types, ask for their input on issues that particularly pertain to them. You might say something like "Sunil, you've done a lot of work in this...
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...The title of this study is “Success Factors for Implementing Enterprise Risk Management” by David Bowling and Lawrence Rieger. Enterprise risk management (ERM) has become a topic of increasing interest over the years. Continuing regulatory scrutiny and COSO releasing a new framework is driving this discussion. The general area of study for this research is ERM implementation, more specifically, implementing COSO’s framework. Companies are starting to realize the benefits of having a framework in place and the value it brings to their organization. The specific purpose of this article is to dissect the components of COSO’s ERM Framework. The author’s then describe how to take that framework and implement it into business practice, while discussing some of the challenges that may be encountered. The author’s take a minute to quickly review the COSO Framework and explain the importance of corporate governance. Companies must establish their risk appetite before implementation. Implementation takes time but is a key component of the corporate governance framework. Corporate governance addresses the needs of all stakeholders which ensures the sustainability of the company in the long term. A qualitative method was used in this study. Three of the challenges encountered during implementation were lack of support from upper management, insufficient resources and the stamina/focus to last throughout the process. Some of the success factors are a focus on strategy and business...
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...Questions: 1) Why would having an available strategy be a positive for a firm? An available strategy can contribute to a firm in several ways. Firstly, the strategy developing process requires a firm to identify its resources and capabilities, evaluate the external context, and study its competitors. People involved in this process can take the chance to think through their ideas and try convincing others through the discussions. More importantly, a short and easily-understood strategy can be readily communicated and internalized among the employees in the firm. It aligns personal choices and decisions of everyone within the firm, thus making execution of the strategy more successful. Lastly, after the strategy is formed, it also reduces cost in terms of time and energy spent on the decision making during implementation, for instance, whether to have more financial advisors in an office or have more offices. This is because the strategy has already provided the guideline and defined a clear objective, scope and advantage of the business. 2) In what case would this not be a positive? The first issue came into my mind is that a simple and clear strategy known to everyone in the firm could be easily stolen by strong competitors, especially those big companies with sufficient capital and relevant experience. To be specific, companies such as Tencent, Baidu have “integrated” or acquired some features developed in startups. Consequently, it is extremely difficult for small companies...
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...Supply Chain Management of the Year Article Review Pamela N. Hardnett BUS 612: Advanced Project Procurement Instructor: Kevin Kuznia August 24, 2014 Supply Chain Management of the Year Article Review In reading the assigned article from this week’s readings, we learned about John MacLean and his awesome supply management skills. MacLean encouraged others to think big and think out of the box (Teague, 2009). Maclean's endeavors to increase the worth acquiring and production network put up to American, including income creation, speedier time for sale to the public, better-quality items and different measurements. He pushes others to take accountability for their actions. I am honored to be on his team. As my project sponsor, I know that he will be available upon request to assist me in obtaining the necessary support needed in order to make decisions, and to successfully create my project. Carrying on without an effective sponsor raises the probability of project failure and I as the project manager will be held accountable for that failing (Lynda Bourne, 2012). As the project manager of American Airlines, I think that I would be a great leader when it comes to the upgrading of our technology. Every organizational endeavor is structured to ensure efficient, lean and effective supply chain (Benton, 2013). My main focus would be to come up with a strategic plan that would assist my team in implementing a better system to track the location of our planes. In making a...
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...University of Liverpool Management School MKIB230 - RETAIL MARKETING COURSEWORK ASSESSMENT Choose a news article (i.e. from BBC news, The Times, The Financial Times, The Guardian etc.) published in this current year, which manifests some important aspect(s) of retail marketing. Explain your rationale for selecting the article, and use relevant concepts, models and/or theories from the retail marketing literature to analyse the aspects manifested by the article. Explain how the article makes retail marketing concepts and models clearer or more real from your point of view. You are required to produce an ESSAY addressing the above task which should be no longer than 2000 words. The word limit does not include the article itself, which should be included as an appendix to your essay. The essay should be supported by relevant theory, and all sources referred to in the essay should be fully referenced. The essay is to be submitted on or before Monday 11th April 4pm. Assessment Criteria For your guidance, the criteria against which your coursework assessment will be assessed include: Structure, style and presentation Effective selection/organisation of information to answer the requirements of the task Logical essay structure, and coherent writing style Appropriate presentation of references and any supporting documentation Depth of understanding of issues related to the question Identification and appropriate application of relevant theories, models...
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...Management Review Article Internationalization for a company is to broaden its horizons, it is a companies' ability to seek other options and learn new things for its company internationally. The ultimate goal is to learn about other cultures and expand a companies knowledge on a Global level. For a company to only have exposure in its own culture and own country would not attract as much business and it would not make the company as versatile. According to the Article The Performance Implications of International Intensity, Diversity and Distance Internationalization has three main parts: intensity, diversity, and distance. These three elements are studied to learn more about acclimating one country and culture to many other countries and to see how to appeal to the Global Market and gain knowledge and insight outside of a Company's home. Based upon the article in order to successfully take anything out of internationalization a company has to save money or avoid spending more money. Cutting costs is one of the main goals, and a company wants to see how internationalization will make the company more money on a global basis and save the company money. For example when a company is incorporating the intensity aspect of internationalization in needs to be careful the level of intensity and setup costs and foreignness and can play a role in intensity. Once the right balance of intensity is established a company has the ability to learn about the new market and gain new ideas...
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...APA Referencing THIS IS A QUICK GUIDE TO THE APA REFERENCING STYLE (6TH EDITION) The American Psychological Association reference style uses the Author-Date format. Refer to the Publication Manual of the American Psychological Association (6th ed.) for more information. Check the Library Catalogue for call number and location(s). When quoting directly or indirectly from a source, the source must be acknowledged in the text by author name and year of publication. If quoting directly, a location reference such as page number(s) or paragraph number is also required. IN-TEXT Direct quotation – use quotation marks around the quote and include page numbers Samovar and Porter (1997) point out that "language involves attaching meaning to symbols" (p.188). Alternatively, “Language involves attaching meaning to symbols" (Samovar & Porter, 1997, p.188). Indirect quotation/paraphrasing – no quotation marks Attaching meaning to symbols is considered to be the origin of written language (Samovar & Porter, 1997). N.B. Page numbers are optional when paraphrasing, although it is useful to include them (Publication Manual, p. 171). Citations from a secondary source As Hall (1977) asserts, “culture also defines boundaries of different groups” (as cited in Samovar & Porter, 1997, p. 14). At the end of your assignment, you are required to provide the full bibliographic information for each source. References must be listed in alphabetical order by author. EXAMPLES OF REFERENCES BY TYPE...
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...Lecturer: Dr. Adrian Bradshaw Assessment 1 – Article Review – Article 2 Tran Thi Phuc Thuan 12974676 Date of submission: 29 July 2014 Word count: 497 Duncan, E., Jones, C., & Rawson, A. (2013). The truth about customer experience. The Lean Management Enterprise, Harvard Business Review, 55-65. This journal article presents how important of managing customer journey, and why companies usually focus on individual interaction of customers. The authors emphasize that businesses should implant the customer journeys in their operating models by these four ways: First is Identify key journeys; Then, Understand the performance in each; next is Redesign and support those journeys; and finally, Change mind-sets to sustain the initiatives at scale. The organizations can achieve higher benefits through managing the customer journey fully, by focusing on increasing satisfaction for customers, reducing churn, increasing revenue and also greater satisfaction of employees. The companies would do their best with the individual transaction, also try to understand reasons deeply, focus on main causes, and give feedback to improve interactions both upstream and downstream. They would build a culture that can connect well the organization from top to bottom. This article is quite easy to understand, but re-reading is also necessary because it would help readers can have more times to think and build connections between the articles and their own experiences. The authors seem...
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...Management and Organisation Behaviour BMO1102 ASSIGNMENT BRIEF: ASSESSMENT 2a TEMPLATE AND MODEL FOR JOURNAL ARTICLE SUMMARIES Management and Organisation Behaviour BMO1102 ASSIGNMENT BRIEF: ASSESSMENT 2a TEMPLATE AND MODEL FOR JOURNAL ARTICLE SUMMARIES Semester 2, 2015 PREPARED BY: Alan McWilliams Semester 2, 2015 PREPARED BY: Alan McWilliams TEMPLATE FOR SUMMARISING AND EVALUATING ARTICLES FROM SCHOLARLY JOURNALS Title and Article Reference | Full reference details of article in the Harvard format (as it would appear in your reference list) | Aim / Purpose of article | Stated purpose of article | Sample, location, method of data collection and analysis | Method, if a research articleApproach if other type | Findings/Interpretations reported in the article | Summary of findings if research articleSummary of conclusions or interpretations if other type | Significance/contribution of the article in relation to your other articles and your topic | Significance/ contribution to the topic at hand or relationship to other articles on the topic (this may be an article that adds to a theme repeated in several articles or it may be a ‘seminal’ article that started a theme for further research). | Strengths of the article | Your evaluation of the positive aspects | Weaknesses of the article | Your evaluation of the negatives of the article. Limitations could be that it is (for example) based in only one geographical location, a study based...
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... Last name, Initials. & Last name, Initials. (Publication year). Title of book: Capital Letter also used for subtitle. Location: Publisher. Brown, P., & Levinson, S. (1987). Politeness: Some universals in language usage. Cambridge, CT: Cambridge University Press. Example of an organization as author Name of the organization. (Publication year). Fidelity Investments. (1993). Example of Edited book-not first edition Last name, Initials. (Publication year). Title of chapter (edition number ed.). Location: Publisher. Cappella, J. N. (1994). The management of conversational interaction in adults and infants. (2nd ed.). Thousand Oaks, CA: Sage. Example of Journal Article, One Author Last name, Initials. (Publication year). Article title. Journal title, volume number(issue number), pages. Bekerian, D. A. (1993). In search of the typical eyewitness. American Psychologist, 50(2), 574- 576. Example of Journal Article,...
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...APA Referencing THIS IS A QUICK GUIDE TO THE APA REFERENCING STYLE (6TH EDITION) The American Psychological Association reference style uses the Author-Date format. Refer to the Publication Manual of the American Psychological Association (6th ed.) for more information. Check the Library Catalogue for call number and location(s). When quoting directly or indirectly from a source, the source must be acknowledged in the text by author name and year of publication. If quoting directly, a location reference such as page number(s) or paragraph number is also required. IN-TEXT Direct quotation – use quotation marks around the quote and include page numbers Samovar and Porter (1997) point out that "language involves attaching meaning to symbols" (p.188). Alternatively, “Language involves attaching meaning to symbols" (Samovar & Porter, 1997, p.188). Indirect quotation/paraphrasing – no quotation marks Attaching meaning to symbols is considered to be the origin of written language (Samovar & Porter, 1997). N.B. Page numbers are optional when paraphrasing, although it is useful to include them (Publication Manual, p. 171). Citations from a secondary source As Hall (1977) asserts, “culture also defines boundaries of different groups” (as cited in Samovar & Porter, 1997, p. 14). At the end of your assignment, you are required to provide the full bibliographic information for each source. References must be listed in alphabetical order by author. EXAMPLES OF REFERENCES BY TYPE...
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...Article Review MGT/426 March 18, 2015 Article Review Committing yourself to those that you do not know requires an open mind, heart and willingness to delve into emotions and feelings not typically found in a work environment. This trait is becoming more common within the workplace as it is a necessity to make the effort in order to understand and reciprocate typical thought processes, feelings and actions within a business institution. Article Summary Corey Jamison suggests a pattern of guidelines that shows how to make efforts efficiently for adjustment within a client based business. She stresses the importance of the assessment of organizational needs, and recognizes the identification of organization pattern; as well as the concept of living in a client system. She also points out the importance of understanding and appreciating the distinctive qualities and specific needs of working effective change within a client-organization. She refers to this process of coming to know an organization or business as “living in”. She suggests that "living in" a client system informs the change agents what they must be aware of in order to understand the target organization or business and their relevance to it. It also enables them the ability to discern the nuances of the system itself. (2001) Corey Jamison’s recommendations Mrs. Jamison poses several questions that are instrumental to the message of her article. Such as: How one is able to...
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...used; however this refers to a list of related source material that is not necessarily cited in the document. Remember: • A list of references should appear on a separate sheet of paper at the end of an assignment and is generally titled References. • This list contains bibliographic details of every work cited in your assignment. • The list must be arranged alphabetically by authors’ surnames. If there is more than one work by the same author, then arrange chronologically i.e. earlier publication dates before later dates. • All reference sources (e.g. books, journal articles, websites etc.) are listed together in one continuous reference list. • Correct punctuation is important. • Note minimal capitalisation of book titles and maximal capitalisation of journal titles. Example: Reference List Website If a book, or a journal article or a document on a website has no author, bring the title of the book, article or document to the front. ABC 2010, The Drum, analysis and views on the issues of the day, viewed 13 January 2010, Becher, T 1990, ‘The counter culture of specialisation’, European Journal of Education, vol. 25, no. 3, pp. 330-6. Bourassa, SD 1999, ‘Effects of child care on young children’, Proceedings of the third annual meeting of the International Society for Child Psychology, International Society for Child Psychology, Atlanta, Georgia, pp. 44-6. Conner, ML 2004, Ageless learners: andragogy and pedagogy, viewed 19 October, 2007, Dawson, P 2004, Creative writing...
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...Manual of the American Psychological Association (6th edition) and http://www.apastyle.org/. Instructions Alphabetize each entry in a works cited list by the first letter, ignoring the articles A, An, and The. Indent subsequent lines of entries one-half inch. Names: Use initials for first and middle names. Titles: For articles, chapters and books, capitalize only the first word of the title and subtitle and proper nouns. Fully capitalize periodical titles. Dates: Publication dates use the order year, month day. The access date uses the order month day year. If no publication date is available, use "n.d." in place of date. The following examples are citations from EBSCO databases. If you cannot find some of this information, cite what is available. Different styles may apply when citing print and other sources. Journal Article Pattern: [Author last name], [First initial]. [Middle initial]. ([Publication year]). [Title of article]. [Title of journal], [Volume number]([Issue number]), [Page number starts]-[ends]. [Document Object Identifier] Example: Silva, L. (2007). Epistemological and theoretical challenges for studying power and politics in information systems. Information Systems Journal, 17(2), 165-183. [Document Object Identifier] Journal Article w/ No Author Pattern: [Title of article]. ([Publication year]). [Title of journal], [Volume number]([Issue number]), [Page number starts]-[ends]. [Document Object Identifier] Example: Epistemological and theoretical challenges...
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...A Guide on How to write a research paper 1. Establish Your Topic * Genuinely interests you. * Read and think about what you'd like to do. * Narrow it down to something more manageable (e.g.: Too general: Ancient Egypt. Revised: The building of the pyramids of Ancient Egypt. * Brainstorming to get ideas. 2. Identify the goal of the paper * An argumentative research paper: argues for one point of view. The issue should be debatable with a logical counter argument. * An analytical research paper: offers a fresh look at an important issue to persuade audience that it is important. 3. Look for Sources of Information * Books, magazine articles, and internet articles. * A research paper should use at least four sources. * The academic credibility of a source could be considered. * Make note of page numbers, URLs, and quotable passages for citation. 4. Read Your Sources and Take Notes * Use index cards to relate ideas from different sources. * Keep source information on the other side of the cards. * Use quotation marks for “copy/paste” to avoid PLAGIARISM. * Organize your note cards by subtopic to make an outline. 5. Write a First Draft * Table of contents. * Introduction (let the reader know what the topic is, inform the reader about your point of view, arouse the reader's curiosity to read more). * Body (Limit each paragraph to one main idea, prove your points continually by using specific...
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