...Management Case Study Angela Nichols XMGT/216 Organizational Ethics and Social Responsibility December 5, 2014 Debora Pryer Management Case Study Hello Debora, I received the instructions on cutting the payroll in my department by 15%. This is going to make a lot of unhappy employee’s, but I understand that it needs to be done. This will be a hard situation to come up with a solution, since we just hired several women and minorities to help with the diversity in the company. I have run across an ethical situation while deciding on how the best way would be to cut the payroll by 15% in my department. I feel that I need not to base my decision off of employee’s seniority with the company but the work performance of the employee’s. I know we need to keep a diverse work place. In order to do such a way that the diversity stays within the company I feel we need to evaluate each employee and base any decisions off of the evaluations. Just because an employee has been with us for an x number of years I feel does not mean they should be eliminated from the cutbacks. My best decision would be to evaluate each employee and based on the importance of their job for the company and their work performance whether or not to cut them back from full time to part time. If I am able to cutback almost half my department to part time hours I will be able to cut the payroll by 15%. Please let me know if you feel this would be a good way to cutback my payroll in the department. ...
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...Running head: Supply Management Course Case Studies Case Studies Case Study #1 – Krause Corporation 1. Should Steve recommend buying the pipe or making it? Steve could go forward as planned and make the steel piping in house to save money by using the lowest cost lowest acceptable quality steel. This would be risky since the material would inferior and also the risk of toxic fumes being released due to bad welding etc. Buying the pipe already formed and of better quality would be the second option. In house machines did not provide the proper ability to make 20 foot sections of piping. This causes more seams to be welded and increases risk of toxicity. Labor cost would increase because of the extra welding and fabrication costs to include overhead costs. I would suggest Steve buying the piping. This would save on man hours to create and weld 8 foot pipes to needed length, ensure a better quality piping was procured, and show that priority was on safety with regard to hazardous materials being released through leaky seams etc. Although it appears that buying may be more costly, I wouldn’t suggest short cutting such a sensitive area. Case Study #2 – SMC Turbines 1. What options are available to Greg through basic supplier management? What actions do you recommend? Early supplier involvement is important in this case. Early matching of process and product is important. If the supplier can’t perform at the...
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...agreed-upon task assignments. •&νβσπ;Open the doors of Communication- Because of the tedious work performed by members of Shift 1, they are dissatisfied and un-fulfilled. They’re responsibilities on the production line and packaging area is repetitive, and Art constantly reminds them on the rules and procedures. The rules and procedures are already posted and understood, so a daily reminder is something that adds to their perceived “annoyance” on the job. They respect Art, but they don’t voice their concerns. Members of Shift 2 sometimes find difficultly in their tasks, as they’re involved in the complex computer programs that run the operation. The workers have complained on numerous occasions to the supervisor, Tom, and the upper management, however, nothing has occurred after the fact that would address the issues. Members of Shift 3 are supervised by Carol, and their work seems very efficient. They are satisfied, and they achieve their tasks with the help of Carol. She is their coach, parent, and manufacturing expert. She navigates her shift through guidance and through her involvement in task assignments. Unfortunately, when Carols shift employees rotate into another shift, there are...
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...Intercultural Management – Case study 1. Brief summary of the case The text describes the business activities and the development of a seven-headed Taiwanese family named Teng. Their field of activity includes a drygoods store from the very early beginning and later on the family business was accredited as official dealer of products of a Swedish motor manuacturer (Swedsa) in Taiwan who brought richness and success for the Tang family. In general the educational levels between the family members are completely different but everyone tries one’s best. After a business study one son proposed to reorganize the family business in order to progress the bad financial situation by giving fixed areas of responsibility to each member who did not bring the expected success. // The case talks about a family business in Taiwan having problems to adapt to changing conditions concerning business thinking, globalization and modern strategies. They aren’t competitive anymore. On the one hand they form a corporate business with a Swedish company on the other hand they miss to open up their strict traditional views so in the end they have to face that profits stagnate. 2. Problem statement The problem in this case is the difficult compatibility of business and family in one company. // Family vs. business ( Family is more important than the success of business The organigram of the company structure underlines this statement because all leading positions are equally divided among...
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...GM591F Leadership and Organizational Behavior Case Study Group development Christine’s group is now facing the storming stage of team development. This is the point when there are high emotions and tension between the members of the team. During this stage there may be conflict, arguments, hostility and possibly fighting. Separate cliques may form within the group and each group may begin to compete against one another. During the stage of storming communication may be cut off and assumptions are made. Social loafing may occur as a result of the storming phase. The separation between teams may cause certain members to withdraw from the group because they may not have the personality to handle conflict. This is an issue because that team member will stay away from meetings in fear of having to confront or be confronted by the issues present. Another reason for the storming phase is due to the personalities of each member surfacing. If Christine was familiar with the storming stage of team development she may have recognized the red flags leading up to this phase. The text describes recognition of the storming pressures that should result in establishing goals and expectations. Once Christine recognized the storming was beginning, she should have taken the initiative as a leader to redirect the focus from the negative to working towards confronting the obstacles that were going to change the focus of the original task at hand. Problem Identification The primary issue...
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...City doesn't want to pay $8.24 per passenger. • Controlling - Monitoring, checking budgets, etc. Mr Bourk's biggest job is setting the strategy and mission of the airport. 2. Again, using the four functions as your guide, do you think the managerial challenges Jeff Bourk faced when getting the airport up and running are different from what he faces now in actually overseeing the airport’s operation? Explain. Jeff Bourk will have to face pretty much the same challenges as before: organizing employees to build the airport, running the day to day operations like scheduling employees, maintaining security, dealing with HR issues. Leading will become more important as motivation of airport employees needs to be sustained. 3. What management roles would Jeff Bourk be playing as he (a) negotiates new contracts with potential airlines, (b) works with the airport employees in providing a high level of customer service to arriving and departing passengers, and (c) resolves the contractual issues with the city of Branson? Be specific and explain your choices. a. negotiate new contracts with potential airlines Decisional role b. works with the airport employees in providing a high level of customer service to arriving and departing passengers. Interpersonal role c. resolves the contractual issues with the city of Branson Decisional role 4. What skills would be most important to a manager like Jeff Bourk? Explain your choices. Human relations skills...
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... Using Exhibit 18-2, explain what BP could have done better. First the company needed to measure their actual performance. They needed to look at their practices and analyze the data that they were receiving from engineers on the site to determine whether or not the work was being completed in the proper manner. Once this data was collected it needed to be analyzed in an objective way and compared to both the internal standards and the external regulations set by governing bodies for oil drilling operations. When issues were discovered they needed to be taken seriously by people at all levels of the company and appropriate action needed to be taken to prevent the explosion which endangered both BP employees and residents in the area. Management needed to act quickly and in whatever manner was necessary to prevent the identified problems from escalating. 3. Why do you think company employees ignored the red flags? How could such behavior be changed in the future? There are likely multiple reasons. It sounds as if the company was putting pressure on those involved in the project to complete it...
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...Jamie Roberts 9/16/13 Management 105: Deepwater in Deep Trouble 1. What type(s) of control—feedforward, concurrent, or feedback—do you think would have been most useful in this situation? Explain your choice(s). Feedforward control would have been the most useful type of control in this situation. The Deepwater Horizon accident had massive implications for the health of workers and nearby residents, the economy, and the environment. BP had a responsibility to take the potential dangers of their drilling operation seriously and plan for potential problems. There should have been backup protections to prevent accidents like the one that occurred. At the very least they should have practiced concurrent control. At the first signs of a problem they should have taken whatever actions were necessary to prevent the type of disaster that occurred. 2. Using Exhibit 18-2, explain what BP could have done better. First the company needed to measure their actual performance. They needed to look at their practices and analyze the data that they were receiving from engineers on the site to determine whether or not the work was being completed in the proper manner. Once this data was collected it needed to be analyzed in an objective way and compared to both the internal standards and the external regulations set by governing bodies for oil drilling operations. When issues were discovered they needed to be taken seriously by people at all levels of the company and appropriate...
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...Case Study: Facebook 1) In my country of origin, Morocco, Facebook is used primarily by people from 15 to 35 years old. The social network played a big part in the outburst of social revolts referred to as “Arab Spring”, since it was one of the only mediums for the people to keep their freedom of speech in times of tyranny. But it also has a couple drawbacks, in my opinion, the major one being the lack of control of users over their own personal data. This can represent a big inconvenience in some situations such as applying for a job. Nowadays, with employers making sure to search deeper and deeper into their recruits’ past and present social networking activities, any mistake a person might have made, even a long time ago, could come back and haunt him for the rest of his life. I think that the social network, by promoting freedom of speech and allowing people to keep in touch with their loved ones, even though in today’s globalized world it’s easier than ever to be far from them, is a great tool for the people of a developing country like Morocco. However in years to come, the emphasis should be on the challenge that is personal data encryption and protection, as well as user awareness on theses issues. 2) Faced with the need to define their approach to global expansion, Facebook chose to remain loyal to its values, in order to keep their international credibility as well as to justify their extraordinary IPO ambitions. The company is looking for market with a...
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...training prior to starting working. All they are taught is the basics of how to do their job, not how to handle difficulties that arise. More and more employees start to get injured, and the president of the company decides the company needs safety training. The first-line supervisor gave a brief training that wasn’t very beneficial to the employees. Step 1: Identify the Problem The problem in this case is that Houghton Refrigeration Company is having complications maintaining a safe and healthy work environment for their employees, and now some of their workers are becoming injured. Step 2: Identify Causes of the Problem There are several reasons this problem could be occurring. One reason is that the upper management are educated in engineering, not management, which is the cause of the second reason for this problem. The second reason the employees are being injured is because they lack proper training. The college students are also feeling pressured by one of the first- line supervisors who is harassing them. Step 3: Alternative Solutions * The company can hire an outside source to develop a training program for the employees. * They can hold one-on-one training with each of the new employees and supervisors. * They can hire a safety representative for the company. Step 4: Select the Best Alternative Houghton Refrigeration, first and foremost, needs a safety representative for this company, but before they do this, they should hire an outside source...
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...Keller Graduate School of Management Case Study 1: Guest Satisfaction at the Convention Center Hotel Week 3 Irene Garcia Vilardosa HOSP582 Survey of Hospitality Management Dr. Pratt Introduction In order to be successful in the market it is not sufficient to attract new customers. Managers should also concentrate on retaining existing customers implementing effective policies of customer satisfaction and loyalty. In hotel industry, customer satisfaction is largely hooked upon quality of service. A management approach focused on customer satisfaction can improve customer loyalty, thus increasing the positive image of the touristic destination. Hence, exploring the importance for customers of hotel attributes in hotel selection is indispensable. Problems with front office In order to solve the customers dissatisfaction issues related with check in and check out, Frank should take into account the reservations and have more employees working at front desk when the number of reservations is higher so they do not have to be waiting for a long time. During major arrivals and departures days, the staff has to be increased so that the guests are quickly addressed and they can continue with their trips or business without wasting too long. Problems with housekeeping When dealing with a situation as described in which rooms are not ready, there are usually two possible options to consider. Either the housekeeping staff is not enough considering the number of...
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...The project titled “A STUDY ON STRESS MANAGEMENT” was carried out with special reference to Ashok Leyland, Chennai. Stress researchers have used schedules. Interview techniques to assess the stress levels of subjects. The stress scale that has been administered for this study is a version of a work stress profile, which identifies three basic indicators of stress (Interpersonal, Physical Conditions and Job Interest) and the over all stress level. The objectives of the study are to assess and measure the stress level, to analyze the sources of stress, to analyze the consequence of stress and to study the stress management techniques adopted by the organization. Descriptive Research Design, which is involved with describing the characteristics of particular individual or group, has been adopted in completing this study. The universes of the study are production executives working in the manufacturing sector. 60 samples were selected from the universe. Convenient sampling procedure has been adopted. Primary sources of data had been referred for the study. Sources were from persons, personally contacted for the relevant information. Questionnaire was the tool adopted by the researcher for the purpose of collecting data. Pre-testing was done on 10 samples as a part of preliminary enquiry. This was done to assess the effectiveness of the questionnaire.The data collected has been analyzed and interpreted. Findings and conclusions have been proved statistically insignificant...
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...Management Case Study Ken Drake XMGT/216 October 28, 2011 Dan Mitchell Axia College of the University of Phoenix Management Case Study Mr. Austen: I am sending you this short response to your request to reduce payroll by 15%. I have begun a study of the problem and wish to describe for you the actions I plan to take to reach this goal. As you may be aware, the company recently hired some new employee’s, women, and minorities, to remedy a lack of diversity in the workplace. This has presented problems in completing my task because of ethical issues and my own moral beliefs of making these new workers the answer to the problem. It is to this end that I am changing directions and moving away from seniority and job performance and looking for other ways to cut payroll. I called for a meeting of the employees in my department this morning and described the payroll problem to them, and asked for suggestions. After some silence, several people who have been with the company the longest offered to take a temporary cut in pay to help. Others offered to work three days less during the month, and all have agreed to the changes in schedule to cover the empty spots. I am working on an incentive program to boost production on the days that all of the employees are together and to give the employees that have opted for pay cuts to get some money coming in to cover the loss. After doing some calculations, I believe we can meet the 15% payroll reduction, plus 1%, with no losses...
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...Business Management Case Study Introduction As with many start-up small businesses, poor management or mismanagement is often the cause of most of their problems. The failure of Amanda therefore lies within this context. As a manager, Amanda is responsible for efficiently completing all of her business activities and setting and achieving her businesses goals through the execution of four fundamental management functions: planning, organizing, leading and controlling. (Mason Carpenter, 2013) Accordingly, the process of successfully completing business activities and achieving business goals require the proper utilization of human, financial, and material resources. (Mason Carpenter, 2013) Within the context of the Case Study, Amanda eventually runs into trouble after starting her business because she was unable to properly exercise the four management functions and in particular, utilize her human resources to effectively realize these essential business processes. In fact she devolves most of the important functions of management to Lisa and allows her other employees to essentially operate their own personal fiefdoms. Planning Planning is important for any business because it is the foundation of management and all other functions associated with management are based on it. (Pakhare, 2013) Accordingly, planning is necessary to ensure proper utilization of human and non-human resources; it is pervasive at all levels and in all stages of management. (Management...
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...ASSESSMENT PART 1 Q-1 DISCUSSES HOW CHANGE MANAGEMENT HAS EVOLVED IN BUSINESS OVER THE LAST 3-4 DECADES? IDENTIFY 3 MAIN AREAS OF CHANGE MANAGEMENT THAT HAVE EVOLVED OVER THIS TIME. ANSWER:- Change management has evolved and grown over the past forty years. 1) Before 1990 2) The first era of change management occurred over a number of decades leading up to 1990. This era was primarily focused on understanding psychology and human behavior. Although the discipline of change management had not been established, contributions related to psychology and social dynamics helped build an understanding of how human beings experience changes happening to them and around them. 2) The 2000s Taking after the rise of a hierarchical viewpoint, the...
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