...HULT International Business School EMBA Carlo Giorgis HULT International Business School Executive MBA CHANGE MANAGEMENT The reorganization of the Group Internal Audit Department FINAL assignment: Carlo Giorgis Change Management 1 HULT International Business School EMBA Carlo Giorgis EXECUTIVE SUMMARY UniCredit is one of the largest European financial groups, operating in 22 European countries with around 160.000 employees worldwide and 9.500 branches. In 2005, following the merger with HVB and the appointment of a new Head of Department, the Internal Audit Department (IAD) was reorganized. The expected results were obtained later than planned, with large resistances, process and relationships disruptions and bureaucracy increase. Main reasons were due to a simplistic approach to change, an inadequate leadership style, lack of compelling vision and insufficient communication. The IAD restructure could have been managed more effectively with a different approach in terms of: Organization metaphor: IAD has aspects of both Machine and Organism (Morgan, 1986); Model of change: William Bridges’s Model (Managing the transition, 1991) and Kotter Eight Steps (1995); People’s management, keeping into account the Behavioral (Pavlov, 1928 – Skinner, 1953) and Psychodynamic (Kubler-Ross, 1969 – Satir et al, 1991) approaches; Team’s management, building a project team taking into account the personal traits of team members (Belbin, 1981), involving external...
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...International Sales and Distribution Management [Author Name(s), First M. Last, Omit Titles and Degrees] [Institutional Affiliation(s)] Author Note [Include any grant/funding information and a complete correspondence address.] Abstract This study focuses and aims to know the difference between domestic and international markets and how to understand how to choose the market, to learn the economic ,legal and cultural aspects of international marketing environment, to understand the risks involved in doing international business, pricing, financial terms, and payment methods used in international markets, also to learn how to gather information about the market and understand the differences between domestic and international channels and finally to understand the factors that influence the choice of distribution channels in overseas market. . Globalization has opened up markets and provided untapped opportunities to companies across the world. With increasing competition, changing customer needs and stagnation of demand in domestic markets, many companies have started looking at international opportunities. However, why go international? Why do we need to choose the market? And why does need to understand about all these? Exporting and international business can be interesting, exciting and in some cases challenging. In all cases it should be profitable and help a business grow. Doing business internationally is not the same as doing...
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...Traditional Management Styles of the United States versus China Abstract Chinese and Western management styles have varied greatly for many years, but are now beginning to merge. With more and more Western companies opening offices in China, managers are using hybrid styles of management. The combining of Chinese and Western styles of management have helped both companies and managers to become successful. This is due to the positive manager-employee relationships that develop and lead to high job satisfaction. Chinese managers are creating strong relationships and social networks not only within their company, but with other mangers working at different companies throughout the world. Companies that open offices in China often use expatriates to manage employees and set the corporate culture. When using expatriates, companies want to ensure that the very best are sent to work in China. These managers are able to build strong relationships and interact within the Chinese culture and with Chinese managers. The development of combined management styles is what has helped China to become the world’s leader in the current market setting. Traditional Management Styles of the United States versus China Introduction In recent decades, the rapid economic development of Asia is one of the most important events in history. This development continues today, and there is every reason to anticipate that it will continue indefinitely, unless derailed by possible but unlikely...
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...Developing an international manager Written and researched by Milan Manasievski Class: Concepts and principles of international management Lecturer: Bruce Gahir Introduction: In the paper that you are about to read I will describe in depth the differences between the eastern and the western style of management and processes that take place when adopting and using different management styles. In order to narrow it down and to make it a bit easier and more understanding for the reader I specifically chose two different countries to compare. The countries are different in almost every way regardless how you look at it. Different cultures, different values, different politics, people etc. The countries that I have chosen are China and USA. In this paper I will use a case study where a Chinese manager is sent to USA to manage a cross cultural team or professionals in order to meet the project requirements and deliver the work on time and 100% completed. Country profile: China Many of us were witnessing the economic growth and development of China and few other countries in Asia in the last few decades and this is one of the most important events in the history. This growth continues today and there is no actual reason why it shouldn’t continue indefinitely unless the highly unlikely event of international conflicts and war. China at present is the world’s leading economy. It has attracted about $450 billion of direct foreign investments from which 90% percent...
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...one nation to another. Business involve into Multinational Corporation, so that they can capitalize on opportunities. The financial managers must be able to detect opportunities, asset exposure to risk and manage the risk. Definition of Multinational Companies (MNC’s): A corporation that has facilities and other assets in at least one country beside its home country is considered as Multinational Corporation. Such companies have offices and/or factories in different countries and usually have a centralized head office where they co-ordinate global management. Very large multinationals have budgets that exceed those of many small countries. A Multinational Company is referred to as a Multinational Business Enterprise (MBE) or a Transnational Company (TNC) or International Business (INB). Multinational Companies (MNCs) are defined as firms that engage in some form of international business. Their managers conduct international financial management, which involves international investing & financing decisions that are intended to maximize the value of MNC.” An enterprise operating in several countries but managed from one (home) country is called a multinational corporation. Generally, any company or group that derives a quarter of its revenue from operations outside of its home country is considered a multinational corporation. The International Labor Organization (ILO) has defined an MNC as a company that has its management headquarters in one country...
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...Yin – Yang: How Management and Leadership Styles impact Business Innovation April 2013 Houston, TX Lin Giralt • Introduction: Our conceptual framework • Engage: Review of Management Theories and Leadership Styles • Energize: How Companies Innovate • Empower: Some Ideas and How to Apply Them Lambda International Consultants.LLC + York Career Development, Inc. Agenda 2 OUR CONCEPTUAL FRAMEWORK Lambda International Consultants.LLC + York Career Development, Inc. Introduction 3 YIN YANG AND TAOIST THOUGHT 4 Lambda International Consultants.LLC + York Career Development, Inc. • Taoist concept, two complementary forces that make up all aspects and phenomena of life • Yin is a symbol of earth, femaleness, darkness, passivity/reflection and absorption • Yang is conceived of as heaven, maleness, light, activity, and penetration • There are a series of five elements that form the cosmos according to Taoist philosophy Lambda International Consultants.LLC + York Career Development, Inc. Yin – Yang: the concept 5 http://www.britannica.com/EBchecked/topic/653297/yinyang • Business Cycle – Dynamic Situation – Innovation is key to survival and growth • Complementary properties are important in evaluating innovations • Competition – Checks and Balances; new products vs. old • Broad spectrum of competing alternatives when selecting candidates for Innovation • When to be guided by one concept, the other, or...
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...International Journal of Sciences: Basic and Applied Research (IJSBAR) ISSN 2307-4531 (Print & Online) http://gssrr.org/index.php?journal=JournalOfBasicAndApplied ------------------------------------------------------------------------------------------------------------------------------------------ Conflict Resolution in Organization through Strategic Management Dr F.Zafara*, H.Ashfaqb, A.Alic, and M.Imrand a Dr F.Zafar, University of Derby, currently working in GCU, Lahore, Pakistan. b M.Phil Business Administration from Kinnaird College Lahore, Pakistan. c,d MS (Management Sciences) from Institute of Business and Administration UET Lahore, Pakistan. a email:Dr.F.Zafar@gcu.edu.pk b email:hinaashfaqkhan@gmail.com c email:ahmad09137@gmail.com d email:mimranmgl@gmail.com Abstract: This study reveals the conflict Resolution in organization through Strategic management. There are different causes of conflicts within Organization and impact of conflicts on organization performance. The past decade researches identify the negative relation of conflict with employee performance. The research methodology was case study approach of different National and Multinational companies. The aim of study is to alleviate conflicts in organization through strategic management for enhancing organizational performance and managing change in order to attain competitive edge in this dynamic era. This paper covers the role of strategic management in...
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...Splashes of Hope provide inspiration and hope to patients who otherwise would be viewing a blank wall while receiving chemotherapy. The custom-made murals are a therapeutic distraction technique in pain management in a healthcare setting. The artwork installation on entrance doors and in elevators lobbies also welcomes patients. Globalization Splashes of Hope is blossoming and growing into an international organization. They receive requests for custom artwork and prints to be installed from facilities throughout the United States and the world. Splashes of Hope is doing research to find a country to expand their business and manufacturing process. Expansion in a country high in creativity and manufacturing skills is the next stage. The human resources department views Japan as a leading country of choice for the globalization of Splashes of Hope therapeutic art division. Japan has a long history of adopting of imported ideas (Japan painting, 1994). They established a copying process ranging from emulation to synthesis (Japan painting, 1994). The majority of the labor force would consist of routine intensive labor. Evaluation and understanding of communication practices and cultural differences between the United States and Japan will insure success in expanding the business in Japan. Language and Communication Differences The official language of Japan is Japanese. Despite of the importance Japan culture within the global economy, comparatively few Americans speak the language...
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...Selected Thesis Topics for BScBA students Bachelor´s Thesis 2013-2014 Please use this list of the fields of International Business for thesis work and potential thesis topics when choosing and informing us the field of your thesis + the thesis topic in the form Indication of Interest Area for Thesis 2013-2014. Part 1. Thesis topics for companies and other organizations We have first listed the thesis projects that are available to do for companies and organizations. If you are interested in these projects, please mark the topic to the Indication of Interest Area form the same way than any other topic. It should be noted that the students selected to do the thesis from these topics must be motivated and committed for the work. Please do not contact these organizations yourself before the selection process has been completed for all students. More information on topics can be asked from Mari Syväoja or Tomi Heimonen. Organization: Thesis Biofenno projects for (www.biofenno.fi) companies and organizations Selected Thesis Topics for companies and organizations Internationalization plan Plan how to take and promote product Tuovi Tuotevirtakirjanpito to EU markets. Tuovi Tuotevirtakirjanpito is a stock and feed recording program for organic farmers. It produces necessary stock and feed reports for annual inspection. Also stock balance reporting benefits farm managements. Because Tuovi Tuotevirtakirjanpito complies with all the regulations EU has set for organic farmers, it has...
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...INTERCULTURAL BUSINESS COMMUNICATION Introduction Due to globalisation and the rapid development of multinational firms, intercultural communication poses new challenges to the managers. In specific, the companies who extended their businesses in foreign countries faced the cross-cultural communication problem, where greater the cultural difference is more likely problem in communication. In order to achieve the goal of the organisation by the way of communicating with each other, it is an important approach for the organisation success, especially for firms that operate with subsidiaries in other countries. However, it is imperative to understand the diverse culture in an efficient way of cross-cultural communication to achieve the firm success (Bennis & Nannis, 1985; Erez, 1992; Chaney & Martin, 2011). More importantly, managers have the ability to understand the reasons at the back of action of business partners and attempt to point out ways to adjust the communication in an efficient manner. As stated by Hofstede (1997, p.4), culture is a mindset that influences directly the people’s way of behaviour and thinking. Business Case The present report critically analyse the real business situations of how international clients behave, in this case the behaviour of Swedish and Chinese staff. The scenario in this case is to identify the misunderstandings between the participants involved regarding their business, intercultural and communication strategies. In addition...
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...INTERNATIONAL BUSINESS BUSM 3311 Assignment 2 – Self Reflection Report – 10% Format – Report Style Conditions – 500 words / Midnight Sunday 8.5.2016 Style - Report style with References, no need Executive Summary, Table of Contents or Appendix. Overview - You are expected to present your ability to write an academic short report that will provide the reader adequate information with the following: Describe your overall experience being part of a team, working for seven weeks on your case study project, with a real business Structure - you may use those headings in your paper Cover page > Main Title > Project Assessment > Personal Development > Team Functioning International Business > Reference list Project Assessment -20% What went well? Why? What did not go well? Why? What could be improved about the management of the project and how? Personal Development -20% What did you learn about yourself in this process? What could you improve about your own skills and competencies? What were you satisfied with your own performance? What about doing this project had an emotional impact upon you? What did you learn about leadership / self-management / management of others? Team Functioning -20% some theory is required here and at least one citation from an academic source Assess how well your team functioned as a team – what did you do well / poorly? How did you handle conflicts or disagreements? Did the team celebrate and reward through...
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...|Assestment1 | |International HRM | | | | | |3/21/2011 | | | CONTENTS Terms of references 3 Methods of investigation 3 Findings 3 Conclusions 17 Recommendations 17 Reference 18 Bibliography 18 Words: 3517 1.0 Terms of reference In order to complete International HRM unit task, a formal report has been requested. The task is to carry out an investigation and undertake a role of Management Consultant to look into the issues influencing movement of new plant to other locations and consider HR strategy for Haelec. Following subjects:...
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...International Management In the 1980s, the world's leading industrialized nations began an era of cooperation in which they capitalized on the benefits of working together to improve their individual economies. They continued to seek individual comparative advantages, i.e., a nation's ability to produce some products more cheaply or better than it can others, but within the confines of international cooperation. In the 1990s these trends continued, and in many cases accelerated. Countries negotiated trade pacts such as the North American Free Trade Agreement (NAFTA), and the General Agreement on Tariffs and Trade (GATT), or formed economic communities such as the European Union. These pacts and communities created new marketing opportunities in the respective markets by decreasing trade duties and other barriers to cross-border commerce. They opened the door through which companies of all sizes and in various aspects of business entered the international market. The United States benefited extensively from the expanded global economic activity. U.S. trade figures from the 1990s illustrate the rapid expansion of cross-border business. In 1992, the United States exported $448 billion worth of goods and services, while importing more than $532 billion worth from other countries. By 1998, exports had more than doubled (in current dollars) to approximately $930 billion, and imports approached $1.1 trillion. Adjusting for inflation, the value of exports grew over the seven-year period...
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...Introduction This paper is a case study of the overarching management styles of the shipping manager for Recycled Furnishings, a division of Thor Enterprises. First is Robert, the current manager, who has been with the company since its inception thirty years ago. Part one of this study will encompass his early managerial style, which school of thought it came from, and the theorist that is most identified with it. However, in the 1980’s his managerial style shifted in response to the business climate at that time. This shift and the new inspiration behind it will also be discussed. Part two will focus on Robert passing the reigns to the next manager, and comparative contrasts between the two styles, what implications all the changes will mean for Thor Enterprise and how the new approach will change the shipping division of this international company. Part One When Robert became a part of the Recycled Furnishings’ business he had already proven himself a capable manager at his previous company, and was eager to help his new company succeed. His management style would be described as coming from the human resource theory school of thought. This is evident by his ability to match needs of the company with the skills of the employees at his disposal, which is a primary objective of the human resource theory (Bradley, n.d.). Being a baby boomer, Robert would have certain traits that are typical of ‘Boomer’ workers/manager that are of particular importance. Attaining personal...
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...1. Multinational Corporations(MNCs) 1) Definition: firms that engage in some form of international business. 2) The goals of MNCs: maximizing the value of the MNCs and shareholder wealth. 2. Agency problems 1) Agency problems: The conflict of goals between a firm’s managers and shareholders is often referred to as the agency problem. 2) Agency costs are normally larger than for purely domestic firms for several reasons (1) MNCs with subsidiaries scattered around the world may experience larger agency problems because monitoring managers of distant subsidiaries in foreign countries is more difficult. (2) Foreign subsidiary managers raised in different cultures may not follow uniform goals. (3) The sheer size of the larger MNCs can also create large agency problems. (4) Some non-U.S. managers tend to downplay the short-term effects of decisions. 3) The parent corporation of an MNC may be able to prevent agency problems with proper governance. (1) Communicating the goals for each subsidiary to ensure that all subsidiaries focus on maximizing the value of the MNC rather than their respective subsidiary values. (2) Overseeing the subsidiary decisions to check whether the subsidiary managers are satisfying the MNC’s goals. (3) Implanting compensation plans such as stocks that reward the subsidiary managers who satisfy the MNC’s goals. 4) The ways to reinforce corporate governance of MNCs. (1) Establishing a centralized database...
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