...the stakes of dealing with change been so high. Most traditional organizations have accepted, in theory at least, that they must either change or die. And even Internet companies such as eBay, Amazon.com, and America Online recognize that they need to manage the changes associated with rapid entrepreneurial growth. Despite some individual successes, however, change remains difficult to pull off, and few companies manage the process as well as they would like. Most of their initiatives (installing new technology, downsizing, restructuring, or trying to change corporate culture) have had low success rates. The brutal fact is that about 70% of all change initiatives fail (Beer, 2000). This paper will discuss the two change theories E and O. Final Exam Research shows that the reason for most change initiative failures is that in their rush to change their organizations, managers end up immersing themselves in an alphabet soup of initiatives. They lose focus and become mesmerized by all the advice available in print and on-line about why companies should change, what they should try to accomplish, and how they should do it (Brown, 2005). This proliferation of recommendations often leads to muddle when change is attempted. The result is that most change efforts exert a heavy toll, both human and economic. To improve the odds of success, and to reduce the human carnage, it is imperative that executives understand the nature and process of corporate change much better (Kotter, 1996)...
Words: 3420 - Pages: 14
...docx (Size: 35.96 KB / Downloads: 25) 1 INTRODUCTION Conflict is a natural and very typical phenomenon in every type of human relationship, and at every level: from intrapersonal (the realm of psychology) to global. Conflict, is one form of social interaction that involves at least two parties who disagree. The two parties argue with each other and dispute issues they both care about. Conflicts occur between persons, organizations, communal groups, and states, reflecting relationship within a family, a community, and an international system. Interest disputes are immediately provoked by broken agreements, unobserved norms, and competition in the use of resources. Conflicts can be long lasting, destructive, or a combination of the two . One of the key-questions regarding conflicts is how to manage and resolve them. As modern societies have become more complex, problems of managing conflict have become cardinal, with broad implications for human well-being and social change. Motivation In this age of extensive market competition, the need to improve the internal conflict management capabilities of the organizations , is far more greater asset than any other capability , in order to realize the maximum possible potential of the employees . Problem Definition One of the key-questions regarding conflicts is how to manage and resolve them. As the modern societies have become more complex, problems of managing conflict have become cardinal, with broad implications for human...
Words: 567 - Pages: 3
...Conflict Resolution Paper Table of Contents I. Executive Summary……………………………………………………………………………3 II. What is a conflict?....................................................................................................................3 III. History………………………………………………………….………………………………..3 IV. Conflict………………………………………………………………….………………………4 V. Objective………………………………………………………………………….……………..6 VI. Proposed solutions……………………………………………………………………………7 I. Executive Summary This research paper examines the most effective way to manage conflicts in an organization. Paychex Inc. has been very successful over the years. During this year Theodore Flipper has noticed several clients has terminated their contracts with the organization due to our price increase. Since we lost clients we have been experiencing financial problems. The CEO of Paychex hired Gary Martin to straighten out the financial issues. Gary Martin has a successful background operating as Operations Manager with 25 companies over the last thirty years of his career. Every company he worked from has high reviews of about Gary. The operations area of Paychex, Inc. has been experiencing conflicts with Gary and his assistant manager, Jerry, ever since came to the organization. They can’t seem to come to an agreement on anything they discuss. Now, a meditator is onboard to help aide in these conflicts. II. What is a conflict? A conflict is a disagreement, fight, war or battle...
Words: 2737 - Pages: 11
...COMPETENCIES NEEDED FOR THE CONFLICT MANAGEMENT Md. Musharrof Hossain Head, HRM, ICDDR,B Competencies needed for the Conflict Management The following competencies are required for Managers for better management of conflicts: Knowledge: 01. Understand the laws and regulations that have an impact on conflict management and on organizational functioning in areas related to conflict management. 02. Understand the organizational change process. 03. Understand the design and practice of training in the workplace, including adult learning theory. 04. Understand conflict resolution theory, principles and methods, particularly as they apply to the various conflict resolution mechanisms typically part of conflict management systems. Be aware of current best practices in conflict management. Competencies needed for the Conflict Management Abilities: Ability to manage organizational change. Ability to conduct needs assessment (i.e. to discern the nature of the organizational needs). Ability to design and conduct adult training. Ability to design and conduct evaluation of program implementation. Ability to facilitate groups and build consensus. Ability to design a conflict management system (or to lead the design process). Ability to work collaboratively. Ability to assess the decision-making centers in an organization and to gain the support and cooperation of the key decision makers. Ability to mediate, or to use a mediative process...
Words: 3014 - Pages: 13
...student has read. The essay showed evidence of very wide reading (nearly 40 items in the bibliography) but the writer could have achieved the same mark with a lot less. There was a heavy reliance on some basic reading list material in places that did not do justice to the amount of independent research. There are marginal comments throughout the essay. Passages referred to are marked in red. 1 "As new strategies are implemented in any organisation, tension and conflicts are likely to arise ... such conflicts must be confronted, no matter how uncomfortable it may feel to operate in such a situation. " Discuss in relation to LIS organisations and examine the management strategies which attempt to confront the problem of conflict. Note how the writer has analysed this question by looking at his side headings. These reflect the title closely: a) Organisational change, b) Sources of conflict during organisational change. c) The need to confront tensions and conflict, d) Management startegies for dealing with conflict Abstract Abstract initially reads too much like an introduction. The abstract should simply state what the essay...
Words: 7284 - Pages: 30
...employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rationale for your choice. * What type of assessments and evaluations might you use to determine the characteristics of your employees? Does the type of tool used make a difference? Why? * Which of the following employee characteristics have the greatest impact on organizational performance: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rationale for your choice. * How might an individual employee’s personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this? * As a manager, how can you use your knowledge of employee characteristics to improve organizational performance? Provide specific examples to support your response. * Review the section in Ch. 5 of your text titled, “An Ethical Choice: What If I Have the ‘Wrong Personality?’” As a manager, what do you if you have someone who scores low in desirable personality traits, but their behavior does not reflect this? How would this affect your management of that employee? How might this affect the organization? Week Two Discussion Questions There are a variety of theories of motivation, many of which are complementary. Of the main motivational theories described...
Words: 909 - Pages: 4
...student has read. The essay showed evidence of very wide reading (nearly 40 items in the bibliography) but the writer could have achieved the same mark with a lot less. There was a heavy reliance on some basic reading list material in places that did not do justice to the amount of independent research. There are marginal comments throughout the essay. Passages referred to are marked in red. 1 "As new strategies are implemented in any organisation, tension and conflicts are likely to arise ... such conflicts must be confronted, no matter how uncomfortable it may feel to operate in such a situation. " Discuss in relation to LIS organisations and examine the management strategies which attempt to confront the problem of conflict. Note how the writer has analysed this question by looking at his side headings. These reflect the title closely: a) Organisational change, b) Sources of conflict during organisational change. c) The need to confront tensions and conflict, d) Management startegies for dealing with conflict Abstract Abstract initially reads too much like an introduction. The abstract should simply state what the essay...
Words: 7262 - Pages: 30
...Organization conflict resolution Lecture 6 Date: 2 December 2013 1 Learning Objectives 1. 2. 3. 4. Understand the nature and sources of organizational conflict Know the mechanisms to obtain power, influence decision making and resolve conflict Identify sources of organizational power and tactics for playing politics Evaluate the costs and benefits of organizational politics 2 What is Organizational Conflict? • • • • Stakeholders compete for the resources that an organization produces. Shareholders want dividends, employees want raises. An organization must manage both cooperation and competition among stakeholders to grow and survive. All stakeholders have a common goal of organizational survival, but not all goals are identical. 3 What is Organizational Conflict? • The clash that occurs when the goaldirected behavior of one group blocks or hinders the goals of another Some conflict can actually improve organizational effectiveness – Can overcome inertia and lead to learning and change • 4 Cooperation and Competition Among Stakeholders 5 What is Organizational Conflict? • Beyond a certain point, conflict becomes a cause for organizational decline – Conflict leads to inability to reach consensus and indecision – Too much time spent on bargaining rather than acting rapidly to resolve problems • On balance, organizations should be open to conflict and recognize its value 6 Relationship Between Conflict and Organizational Effectiveness ...
Words: 1934 - Pages: 8
...Managing Workplace Diversity & The Relationship with Human Resource Management and How Effective It Is Course: Business & Management Submission Date: 03/05/2012 Submitted to Leeds Metropolitan University Word Count:2989 Contents Contents Contents 2 Introduction 3 Diversity 4 Diversity in the Workplace 4 Emergence of Diversity 5 Legislation and Problems they Solve 6 Emergence of Managing Diversity 7 HRM 8 Relationship with Managing Diversity 9 HRM in the UK vs. USA 10 Reasons Supporting HRM 11 Critical Arguments Posed to HRM 11 Recommendations 11 Conclusion 11 References 11 Introduction In this report I will be investigating managing diversity and taking a look at how it has developed and how it has had an impact on everything in life. I will mainly focus on how this has had an effect in the workplace and look at key arguments that support diversity and look at arguments against diversity in the workplace and why this may be considered a negative or a hindrance and most importantly I will look at how successful this has been at helping companies maximise their assets and key areas that I have identified that need to be improved. In the second part of my report I will examine the close links of managing diversity and human resource management (HRM). I will look at factors that support it and arguments that need to be considered when looking at HRM. Diversity Diversity in people can be described as the subtle differences...
Words: 3640 - Pages: 15
...Managing conflict Name Institution Thesis Management of conflicts, power, and politics focuses majorly on the interpersonal processes the affect the decision-making by the managers. It may also entail the organizational way of change and adaptation of their immediate environment. It includes the capacity to influence the behavior of others in a relationship involving two parties like groups, organization, or even countries. Organizational politics is the process of one person exerting more influence over another in the relationship acted on daily forum of an organization. Conflict management is a common phenomenon in organizations (Rainey, 2009). Managing conflict aims at lessening the interdependent between the conflicting groups. It can involve physical separation of the conflicting parties. Physical separation buffers the creation of the inventory between the units of workflow making it less independent and reduces conflict. Generally, conflict is unending in any society where people live together. Introduction Many people and organization wish to compete peacefully with their market competitors, family members, and organizational departments. However, conflicts are inseparable from persons they form part of our daily living. Conflicts are the long live Methuselah and were present even in the beginning between the two brothers that is Cain and Abel. The term conflict has no definite meaning but scholars who are interested in studying it...
Words: 2936 - Pages: 12
... April 2012 – September 2013 The purpose of the case study The team decided to co-write a diagnosis case study based on one member’s idea enriched by the other members’ own experiences. They successfully coordinated meeting off-site, presenting their ideas and analysing organizational change and human issues and their possible solutions focused on strategic leadership, culture values and international change in a Mergers and Acquisitions context affecting an international Telecoms group. This process fostered effective teamwork and communication through social networking, information sharing and group learning. A brief confidential interview with an employee from “Water Group” working in HR Audit Department, led the team to make many assumptions regarding the corporate strategy and the social climate prevailing during the integration phase. The names, the dates, the figures of the companies and people involved were modified and coded to protect confidentiality and anonymity: “Water Group” or “Water TC” acquired “Wind Telecom”. Keywords: Coordination, control, interpersonal, structure conflict, change, M&A, succession planning, organizational learning, change processes, frameworks, inertia, obstacles, adaptation of innovations, local context and cultural framing. |Table of contents: | |1. The Context. Water Telecom acquired Wind...
Words: 910 - Pages: 4
...ARTICLE IN PRESS Long Range Planning -- (2010) ---e--- http://www.elsevier.com/locate/lrp Complex Business Models: Managing Strategic Paradoxes Simultaneously Wendy K. Smith, Andy Binns and Michael L. Tushman As our world becomes more global, fast paced and hypercompetitive, competitive advantage may increasingly depend on success in managing paradoxical strategies strategies associated with contradictory, yet integrated tensions. We identify several types of complex business models organizations will need to adopt if they are to host such paradoxical strategies. Managing complex business models effectively depends on leadership that can make dynamic decisions, build commitment to both overarching visions and agenda specific goals, learn actively at multiple levels, and engage conflict. Leaders can engage these functions through team-centric or leader-centric structures. Ó 2010 Elsevier Ltd. All rights reserved. Introduction By the late 1990’s, USA Today was the highest circulating national newspaper in the United States.1 CEO Tom Curley and his senior executive team had created a new category of newspapers by negotiating distribution deals with hotels and businesses to provide national news to educated and high-income business travelers, a demographic that yielded excellent advertising revenues. When widening access to the Internet and the emergence of novel news content channels such as Yahoo! and AOL promised to put the newspaper’s position under...
Words: 7765 - Pages: 32
...Conflict and Culture Conflict and Culture Robbins & Judge (2009) define conflict as the “process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about” (pg. 484). This perception is ultimately a breakdown in communication between two individuals or groups and how organizations manage or resolve that conflict can have a significant impact on the organization as whole either positively or negatively. In all organizations there is a both the organizational structure and the organizational culture that work together to dictate the organizational behavior. Where organizational structure is defined by “how job tasks are formally divided, grouped, and coordinated” organizational culture is the “system of shared meaning held by members that distinguishes the organization from other organizations” (Robbins, 2009, pg. 519, 550). In other words two organizations can be set up completely the same way but be completely different because of the culture they promote. In the article Managing Organizational Conflict Dr. Mitali Pathak (2010) stated this about organizational conflict, “managed in the wrong way, real and legitimate differences between people can quickly spiral out of control, resulting in situations where co-operation breaks down and the team’s mission is threatened” (pg. 2). Pathak goes on to express that this is especially true when ineffective approaches to conflict...
Words: 621 - Pages: 3
...MGT 311 (Organizational Development) Entire Course IF You Want To Purchase A+ Work Then Click The Link Below , Instant Download http://hwnerd.com/MGT-311-Organizational-Development-Complete-Course-1479.htm?categoryId=-1 If You Face Any Problem E- Mail Us At Contact.Hwnerd@Gmail.Com Week 2 Assignment Employee Portfolio Management Plan You are a manager of three employees at Riordan Manufacturing. You recently had these employees take a series of self-assessments to aid you in managing them. Now that you have these assessments, you are now tasked with creating an Employee Portfolio for each of the employees to help guide you in developing ways to best manage them. Resources: Results of Self-Assessments, University of Phoenix Material: Employee Portfolio Management Plan Complete the Employee Portfolio: Management Plan found on your student website for each of the three employees. Write a 350- to 700-word summary. Include the following in your summary: How might these three employees’ characteristics affect the performance of the organization? Recommendations for additional assessments. Submit the Self-Assessment Results with the Employee Portfolio and Summary. Week 2 Assignment Reflection Summary Discuss the objectives for Week One and Two. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field. Write a 350- to 700-word summary...
Words: 1879 - Pages: 8
...MGT 311 (Organizational Development) Entire Course IF You Want To Purchase A+ Work Then Click The Link Below , Instant Download http://acehomework.com/MGT-311-Organizational-Development-Course-Material-A-Work-8977665.htm If You Face Any Problem E- Mail Us At JohnMate1122@gmail.com Week 2 Assignment Employee Portfolio Management Plan You are a manager of three employees at Riordan Manufacturing. You recently had these employees take a series of self-assessments to aid you in managing them. Now that you have these assessments, you are now tasked with creating an Employee Portfolio for each of the employees to help guide you in developing ways to best manage them. Resources: Results of Self-Assessments, University of Phoenix Material: Employee Portfolio Management Plan Complete the Employee Portfolio: Management Plan found on your student website for each of the three employees. Write a 350- to 700-word summary. Include the following in your summary: How might these three employees’ characteristics affect the performance of the organization? Recommendations for additional assessments. Submit the Self-Assessment Results with the Employee Portfolio and Summary. Week 2 Assignment Reflection Summary Discuss the objectives for Week One and Two. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field. Write a 350- to 700-word summary...
Words: 1878 - Pages: 8
