...The company is a large firm consisting of 25 partners, 48 employed solicitors and 80 support staff. As the company has grown it has developed new initiatives to keep, train and develop systems to promote staff. One of its initiatives was to set up the Word Processing Centre (WPC). The WPC has been in operation for only a few years and the concept behind it was to employ high quality staff that the firm could train and promote to be secretaries for the partners and solicitors. The staff in the WPC are employed to word process the large volumes of legal documents produced by the solicitors, together with their long reports etc. Unfortunately the WPC has not been working as it was hoped. Those that have been promoted to secretarial positions have not been able to carry out tasks as well as they probably should have, and just as importantly have not shown any forward thinking or initiative. Other staff, still working in the WPC are producing sloppy, substandard work, display a no-care attitude and have no real idea about what the firm is out to achieve. The senior partners having witnessed this first hand through their new secretaries, and complaints from solicitors, now want to know why. This report will set out to find why. It will do this through firstly identifying the major problems, offer solutions, form recommendations on how to fix the problems and then show how to implement these recommendations. Some of the major problems that the Centre has are that the staff in...
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...to take over the family farm, and finally I made sense of what my purpose is. I will tell you what I found to be my purpose but first I will tell you about the three topics that impacted me the most this semester (I thought I would leave you in suspense). The first topic that I found interesting was making the difference between a leader and a manager. This distinction helped me to think differently about what it means to be a leader. Before I thought of a leader as more of a manager; which may have confused me when people thought I had leadership qualities. Of course I would be thrown off by peoples comments about being a leader when I did not fully understand what a leader was. I learned that a leader was someone that could envision, enable, and energize . A leader had the ability to convince others to follow. This is the very reason why the last job I worked there was a lack of a team atmosphere. My last job there was no leadership which meant that there...
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...Generally organizations are complex entities often very difficult to control and to administer. In this sense “key persons” like Leaders and Managers are vital parts of an organization. But what is leadership, what is management and what is the difference between them? Maxwell defines leadership as an “influence - nothing more, nothing less.” and a leader’s purpose according to Kent is “to create direction and the unified will to pursue to through the development of people’s thinking and valuing”. One of the most interesting phenomena in companies is that employees are afraid of the “change” (Prashant Bordia, Effects of poor Change Management history on employee attitudes and turnover). Taking an example of my personal working experience as a team leader, I had to make some changes, in the development tool that we used. The new one was more effective than the previous and it had the option to generate and reuse code from the modeling process. Nevertheless its benefits, the team were not convinced about the effectiveness of the new development platform. In order to accomplish that, I had to create a new framework and directions in order to convince them that they will do their job more effective and more timeless. After having stated what Leadership is, now we have to define what Management is. Management is the science that can be defined by building a communication framework throughout the enterprise which conveys on to the proper centre of perception and decision...
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...Management Vs Leadership Question 1)Which leadership aspects from the prior slide do each of the above vignettes illustrate? Plan, Setting Direction/Vision = “First, I met with the people- and listened. Then, at our initial team meeting, I talked about how things were going to change, and why. There were a lot of doubting Thomas’ then, but not anymore.” Organize, Communicating Vision/Aligning People = Each quarter, I show the employees as much financial information as I do the bankers. I also brought in trainers to teach them financial principles– they operated a lemonade stand. This helped, because they had all thought we must be making money because they saw so much product shipping-when in fact we were near bankruptcy.” Direct,Control, Motivation/Inspiration = In a 450 person division, the COO knew each person’s first name and something about their personal background. All were on a first name basis with him. He had helped one of the forklift drivers solve a personal problem involving the driver’s son. The COO’s comment to me on all of the above: “That’s the price you pay to be a leader.” Question 2) If you worked at this Company, would these experiences make you more or less motivated to do well by the Company, or not have much effect? Business owners often face a mammoth challenge to keep their people motivated at work, especially in environments that fail to make employee satisfaction a part of their core business strategy....
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...Leadership vs. Management What is a leader? “A leader is a person who has a vision, a drive and a commitment to achieve that vision, and the skills to make it happen. Let's look at each of those in detail. A leader has a vision. Leaders see a problem that needs to be fixed or a goal that needs to be achieved. It may be something that no one else sees or simply something that no one else wants to tackle. Whatever it is, it is the focus of the leader's attention and they attack it with a single-minded determination.” (About.com Management-What is a leader, F John Reh) Leadership also has the ability to inspire others to achieve more of the organizations goals. They instill confidence within the group to achieve the goals. Leading is also a critical part of the manager’s position so what is a manager. In simple terms leaders set the direction for the team, division or company. The leader is responsible for the company’s vision. What is a manager? “A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary. For many people, this is their first step into a management career.” (About.com-Management Manager, F John Reh) The manager handles the day to day business. The manager ensures that everything consistently runs smoothly. The manager is responsible for insuring that things get done. The manager supports leadership, in some respects a duty of the manager is to make...
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...Foreign Auto Shop Part1 Alan has been the owner and manager of a small auto repair shop for seven years. The auto shop has a steady and royal clientele who appreciate the fact that they receive quick, reliable services at a fair price. Alan employee’s seven mechanics and two office workers. Gil and Hans are the two oldest mechanics and they are the easiest to supervise. When Alan assigns work to them (mostly high-precision, specialist jobs), they do it quickly and hardly ever make a mistake. Bart and Herbie are also skilled mechanics and Bart specializes in repairing motorcycles, and Herbie is whiz at troubleshooting engine problems. Three younger workers do the jobs that call for lower-level skills under Alan’s more careful guidance. Kirk has a degree in industrial arts but he could not get a job in his specialty without moving to another city and he seems to have resigned himself to auto repair work. Lamont enjoys working on sports cars and is getting to be quite an expert at operating the electronic diagnostic machines. Joanie does general mechanical work and does it well. Alan takes care of customers when they drop off their cars in the morning, then he plans the work schedule and assigns the mechanics to work on particular cars. Most of the work is done by individual mechanics but occasionally a job requires two mechanics to work together. The work of repairing cars and conducting routine maintenance on them is welldefined; there are standard procedures and standard times...
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...Management vs. Leadership October 21, 2010 University of Phoenix Dr. Ewa Usowicz Management vs. Leadership Many people tend to think that management and leadership are similar. Good managers are not always good leaders. Managers usually can perform their management responsibilities successfully but not show that they are great leaders as well. To be able to lead effectively will allow a successful to stand out from the average ones. A manager deals with the everyday tasks of the organization such as planning, organizing, and controlling but when you are a great leader you are able to make effective changes within the workplace. Leading involves setting an example, direction and also creating a visual of the goals that must be met. Management involves organizing the structure of the company, hiring good people to complete the work, and also monitoring events and activities. Leadership keeps employees motivated to overcome obstacles and focus on building the organization towards its potential future. The typical manager tends to focus on the daily activities and short-term profits. They usually do things as they come along. This is fine if your goal is just to manage, but if you are looking advance and reach long-term goals then you must focus on being a leader to your subordinates. (Bateman) To be a great leader and manager you cannot have one without the other. Managers must perform their tasks or else the organization can become ineffective and unorganized. Leadership on the...
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...Effective Leadership and Management in NursingIn: Other Topics Effective Leadership and Management in Nursing Effective Leadership and Management in Nursing Shirley J. Mitchell University of Phoenix HSC 492 Instructor: Linda Westermann March 12, 2012 Effective Leadership and Management in Nursing According to Sullivan and Decker (2009), leadership is influencing others into working toward accomplishing a common goal. Some people are born with an innate leadership quality within them. Others require learning leadership and management skills. It takes a certain personality trait that makes them a natural leader. Intelligence, personality, and abilities are three categories of the trait theory that is a part of the profile of successful leaders (Sullivan & Decker, 2009). I will discuss my personal views of leadership. It will describe how leadership differs from management. Finally, the characteristics of an effective leader will disclose. What are your personal views of leadership? Everyone is a leader at one time or another. A good leader is one that knows just when to pull back from the leadership role and let the team proceed on his or her own. These leaders have a natural ability to guide their team effectively with his or her charismatic approach that the team believes they are well supported. They know when to lead, when not to lead, when to let the team lead, and they know just when to dance. How does leadership differ from management...
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...American Businessman, Born January 27, 1942. ... And what I consider to be a total lack of leadership from the President and ... 3. Steve Wynn Industry Leader - Term Papers - Maritzritz www.termpaperwarehouse.com › Business and Management翻译此页 2013年6月13日 - Read this essay on Steve Wynn Industry Leader . Come browse our large digital warehouse of free sample essays. Get the knowledge you ... 4. STEVE WYNN: Extraordinary Quotes From The Sharpest CEO In ... www.businessinsider.com/steve-wynn-extraordinary-quotes-fro...翻译此页 2012年5月8日 - He has never held back when it comes to criticizing U.S. leaders. AP. A Nomura analyst asked about the political environment. Steve Wynn. 5. What do Marc Cuban, Zappos & Steve Wynn Have in Common? The ... business.tonyrobbins.com/what-do-marc-cuban-zappo...翻译此页 作者:Tony Robbins - 在 706,677 个 Google+ 圈子中 2012年10月3日 - Tony Robbins explores the essential qualities that make a great leader. What are the skills, strategies, or tools that we can use to shape our ... 6. Steve Wynn Biography - Investing Value www.investingvalue.com › Business Profiles翻译此页 Steve Wynn Biography and information on the famous Las Vegas casino developer, entrepreneur and real estate businessman. 7. Steve Wynn Leadership Free Essays 1 - 20 - StudyMode.com www.studymode.com/.../steve-wynn-leadership-page1.html翻译此页 20+ 项 - Free Essays on Steve Wynn Leadership for students. Use our...
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...Team A University of Phoenix MGT/230- Steven Friloux November 23, 2015 Internal and External Factors Paper Introduction The four management functions are influenced by internal and external factors. In our learning team’s paper, we will discuss some of the factors that affect the functions of management in a global environment. From internal factors, such as leadership styles and company procedures, to external factors like political and economic risks, it is obvious that delicately managing employees, in order to affectively address those functions, is of utmost importance. Explain how internal and external factors affect the four functions of management (planning, organizing, leading, and controlling). Internal factors are factors that affect the workings inside the business like accounting functions, leadership style, management changes, and procedures on how the business operates. Internal factors are important to how you run a business. The basic universal language are the accounting principles. You must understand the function of this to know how to run the business. A company’s leadership style impacts organizational culture. Leaders have to be able to communicate effectively. Also, the strength of the employees is an important internal factor. Hard-working and talented workers produce better results for a business. Procedures deal with how you execute your plans or objectives. External factors are factors outside the scope of the business that affects...
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...Leading Culturally Diverse Groups Dave Park Leadership is important in managing and organizing the structure of the organization while trying to maintain a profitable company that takes into consideration employees, shareholders, customers and board of directors, etc. Another attribute of a great leader is managing diversity in the workplace. However, diversity includes many different issues and needs to be managed and if done properly can lead to competitive advantages for the company. Thomas A. Kochan, professor at MIT, stated “Diversity can enhance business performance only if the proper training is provided and the organizational culture supports diversity (Dubrin, 2010). Managing Cultural Diversity: Managing cultural diversity is not an easy task, however, when incorporated into the organizations core values, is makes it easier to incorporate (Dubrin, 2010). Below is a diagram that provides a breakdown of areas or issues that may need to be looked at to evaluate the possibility of creating and leading a culturally diverse organization. These areas may help to identify areas where a competitive advantage may be available in the organization. In such a culturally diverse world and as the organization makes decisions that will impact them globally, these discussions are vital for the success of the company. Whether not decisions are made to implement or not to implement decisions based on diversity within the organization, these ideas, may identify some of the...
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...Leadership is important in managing and organizing the structure of the organization while trying to maintain a profitable company that takes into consideration employees, shareholders, customers and board of directors, etc. Another attribute of a great leader is managing diversity in the workplace. However, diversity includes many different issues and needs to be managed and if done properly can lead to competitive advantages for the company. Thomas A. Kochan, professor at MIT, stated “Diversity can enhance business performance only if the proper training is provided and the organizational culture supports diversity (Dubrin, 2010). Managing Cultural Diversity: Managing cultural diversity is not an easy task, however, when incorporated into the organizations core values, is makes it easier to incorporate (Dubrin, 2010). Below is a diagram that provides a breakdown of areas or issues that may need to be looked at to evaluate the possibility of creating and leading a culturally diverse organization. These areas may help to identify areas where a competitive advantage may be available in the organization. In such a culturally diverse world and as the organization makes decisions that will impact them globally, these discussions are vital for the success of the company. Whether not decisions are made to implement or not to implement decisions based on diversity within the organization, these ideas, may identify some of the organizations strengths and weaknesses. (Cox...
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...Eric Lee Section 23 Bus 103 Date: 2013/2/22 Temporal. P. (2010). Advance Brand Managment. Singapore: John Wiley &Sons (Asian) Pte.Ltd. Brand managment includes developing a promise, making that promise and maintaining it. It means defining the brand, positioning the brand, and delivering the brand. Brand management is nothing creating and sustaining the brand. Branding makes customers committed to the business. A strong brand differentiates products from the competitors. It gives a quality image to business. Companies’ principle is making profits. So why should we still consider the group of nonprofitable customers? One of the reason we don’t give up on nonprofitable customer segment is customers may turn into profitable after encourage. Remember that marketing is not about making money. Marketing is all about managing the relationship with customers. Branding is about building a image that is remarkable to everyone * CRM is also about looking at customers who may not be big spenders now, but could be if they are encouraged by a really good brand experience. While the economics of foucusing on your most profitable customers are compelling, a good CRM program shouldn’t ignore all the others. Although it makes sense to pay more attention to more-profitable customers, the same CRM principles can apply at all levels. (pp.204) * Sometimes, there is no option but to kill (whether it is done quickly or slowly) or sell off a brand. In other words, the brand manager...
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...theories of management will take readers on the exploration of organizational and personal self-discovery giving them the means to assess how to be, how to develop quality, character, mindset, values and courage. The questions lead to action. By asking these questions, readers can focus on what they are doing in their work and how to do it better. Designed for todays busy professionals First established as the Peter F. Drucker Foundation for Nonprofit Managment, the Leader to Leader Institute's mission is to strengthen the leadership of the social sector. In collaboration with its partners in the private and public sectors, the Institute furthers its mission by providing social sector leaders with the essential leadership wisdom from all sectors and the resources needed to lead for innovation and to build vibrant organizations. Peter F. Drucker is known as the "father of modern management," and is a best-selling author of thirty-two books including the best-seller The Effective Executive. He is world-renowned thinker on leadership and management and his work has been featured in every major business periodical. A consultant to senior executives for more than fifty...
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...A great leader should have a plan for success. This includes a personal plan of growth as well as a professional plan for improvement. In this section will give an outline of the goals that I consider a priority and a timeline for his improvement. Now that his strengths, weaknesses, and areas of improvements have been outlined, so he set goals for himself to expand the strengths and work on the weaknesses. In the same manner, Alobeiwi set a clear plan to improve his leadership style to achieve his goal and become a great leader in his respiratory career. I have elected to focus on three main goals that he can work towards to improve His leadership skills. These goals include: developing self-confidence, improving Managment competence, and improving time management skills. To enhance his strengths and improve his weakness, Alobeiwi set three goals within the timeline. The first goal is to improve self- confident by increasing his knowledge in the RT profession. In facts, Improving self-confidence will be the most challenging skill. Currently, he has...
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