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Marketing Analysis - Iinet

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Situational Analysis

Table of Contents

1. Introduction ……………………………………………. 3

2. Strategic Business Units of iiNet Ltd …………………. 4

2.1 BCG Matrix …………………………………… 5

3. Situational Analysis …………………………………… 6

3.1 Internal Environment …………………………. 6

3.2 External Environment ………………………… . 7

3.3 SWOT Analysis………………………………… 9

References ………………………………………………... 10
1. Introduction

iiNet Ltd:

- Was established in 1993 to delivery Internet access services to Western Australia and is now Australia’s second largest DSL Internet Service Provider (iiNet Website, 2013).
- Is a company operating within the Telecommunications industry in Australia.
- Have defined the vision to “lead the market with products that harness the potential of the Internet and then differentiate with award-winning customer service”.
- Is a publicly listed, ASX 200 company.
- In 2012 generated total revenue of $839,286,000 including sales and other revenue (IBISworld, 2012)
- Employs over 2000 staff in seven offices across Australia, New Zealand and South Africa.
- Have a core product suite of Internet, Phone, Mobile and Internet Protocol TV (IPTV) services nationwide.

2. Strategic Business Units of iiNet Ltd

iiNet Ltd offers a range of telecommunications products and services grouped in Strategic Business Units (SBU’s) as listed below:

- Internet Services (ADSL, DSL, NBN, Mobile Broadband, VPN, Wireless)

- Phone

- Mobile

- TV

- Hardware

- Software

- Services (Home Installations, Tech Support)

(iiNet Website, 2013)
This report reviews the relative market share of three of the above listed SBU’s -Internet Services, Phone and Mobile.

iiNet
Market Share Market Leader Market Leader’s Market Share Industry Growth Rate
Internet 9.3% Telstra 51% 12.9%
Phone .05% Telstra 72.9% 8.6%
Mobile

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