...computer screen is not visible. Five forms are required (privacy notice, acknowledgment, authorization, business associate agreement, and trading partner agreement). • Transaction standards. Requirements must be followed when putting the office software into HIPAA compliance. • Security regulations. HIPAA requires health care providers to keep computers safe. The first two parts had 2003 deadlines for compliance and the third part has a 2005 deadline. To adhere to the HIPAA regulations, a medical practice must have an appointed privacy official draft privacy policies and procedures, and implement a program to educate and train all physicians and employees to the mandates of HIPAA. These policies become part of the office policies and procedures manual. Health Insurance Portability and Accountability Act of 1996 American Association of Medical Assistants 2 HIPAA Confidentiality (privacy) policies must be followed. Refrain from talking about patients and their problems where...
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...operations. Contracting services outside an organization is a new trend that offers diversity and constant exposure to vendors promoting the most advanced products and services; as a result, effective communication is an elaborate part of the work environment. After working in the state of Louisiana for a home health agency for 13 years, the hierarchical structure was visibly dominant. During my 13-year tenure in a privately owned business, I have been enlightened on the characteristics of multifaceted organizational structure. Company owners have dual roles- not only as administration but as employees. Cross-functional teams incorporate administrative duties with field staff functions. The administrator, director of nurses and assistant director of nurses each have days scheduled to see patients as well as perform administrative duties. In addition to managing finances and employee benefits, the chief financial officer manages the office staff. Office staff members also have integrated responsibilities within this matrix designed structure. The human resource manager directs employee education, annual physicals, licensures, payroll, and insurance. When the social worker is not consulting with patients, she assists with marketing and community projects. The agency nurses manage patient caseloads, handle referral intake, order medications, and perform audits on the patient’s medical records. The agency...
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...department medical records was a paper system. They invested in an emergency department (ED) specific technology. This technology was needed to improve care management and continuity, clinician collaboration, and physician alignment (Anderson, 2011). This essay will overview the business system at the departmental level for Great Plains Regional Medical Center. Additionally, an overview of information gathering technique used and design method used. Finally, the impact of the project in terms of success will be discussed. Information Gathering Techniques Used Information gathering by analysts can involve watching people who will be using the system or interviewing people who will be using the system. Information can also be gathered by reviewing documents; either from planning, policies, or existing systems (Satzinger, Jackson, & Burd, 2009). Information gathering technique for this study was not specifically revealed. However, there was pertinent information gathered and noted. When patients transferred from the ED department to the inpatient unit, tertiary facility, or sent home, their ED records were not easily accessible. “Staff had to hunt for charts, causing workflow inefficiencies for everyone. For example, a common practice was for referring physicians to request faxed records—a time-consuming and costly process” (Anderson, 2011). Technical information must also be gathered. Functional requirements in this case, were the ED information system (EDIS), needed...
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...For Official use only STANDARD CLAIM FORM General Claim Form PLEASE TYPE OR PRINT IN INK Mail or deliver Office of Financial Management No. original claim Risk Management Division General Administration Building, Room ….. …………………………………………………. …………………………………………………. Post Office Box ……………………………… …………………………………….., Malaysia Business Hours: Mon. - Fri. 8:00 a.m. - 5:00 p.m. Closed on weekends and official state holidays. CLAIMANT INFORMATION 1. Claimant's name: ____________________________________________________________ ________________________________ 2. Date of birth (mm/dd/yyyy) [ _ _ - _ _ -_ _ _ _] 3. Current residential address: ____________________________________________________________ _______________________ ____________________________________________________________ _______________________ ____________________________________________________________ _______________________ ____________________________________________________________ _______________________ 4. Mailing address (if different): ____________________________________________________________ _______________________ ____________________________________________________________ _______________________ ____________________________________________________________ _______________________ ____________________________________________________________ _______________________ 5. Residential address at the time of the incident (if different from current address): ...
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...benefits. 1.3 Identify the key steps in the medical billing cycle. 1.4 Discuss the impact of electronic health records on clinical and billing workflow. 1.5 Evaluate the importance of professional certification and of medical liability insurance for career advancement. S te p4 Medical Billing Cycle Prepare and transmit claims 1 accounts payable (AP) accounts receivable (AR) benefits cash flow certification coding coinsurance copayment covered services deductible diagnosis documentation electronic claim (e-claim) electronic health record (EHR) fee-for-service health care claim health information technology (HIT) health plan indemnity plan managed care managed care organization (MCO) medical assistant medical billing cycle medical documentation and billing cycle medical insurance medically necessary noncovered (excluded) services out-of-pocket PM/EHR policyholder practice management program (PMP) preauthorization...
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...information amongst one another to properly manage their care. With this, there is a great interest in using information and different communication technologies to support these health services (Coiera, 2006). Some of these communication technologies include: phone, fax, email, and voice. This paper will be taking a look at some of these technologies and they will be compared and contrasted based on some of our health care organizations. Phone, fax, email, and face-to-face communications within a health care organization like Tri-County Mental Health can have its advantages and disadvantages. Communication services can run on different communication devices. Examples of devices include the telephone, fax machine, and personal digital assistant (PDA). Different devices are suited to handle different situations and tasks (Coiera, 2006). Telephones are one of the commonest two-way synchronous channels. It is the nature of synchronous communication that it is interruptive, and these interruptions may have a negative impact on individuals who have high cognitive loads (Coiera, 2006). Messages are structured to achieve a specific task using available resources to suit the needs of the receiver. Informal messages, which have variable structures, include voice and e-mail messages (Coiera, 2006). Take phone and face-to-face as verbal communication channels, for instance; phone calls may be easier for some because there is no face-to-face interaction, but while speaking with internal...
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...communicated with passion, strategically repetitive and repeated, [and] consistent (across constituencies).” We begin this chapter with a summary of the basic theory behind all communication, whether individual or organizational in nature. We will also briefly discuss influential models in modern communication theory. Although many communication experts have adapted these theories to help leaders communicate in writing and speaking, few have looked at how these same basic theories apply in the corporate communication context—that is, the way organizations communicate with various groups of people. Communication, more than any other subject in business, has implications for everyone within an organization—from the newest administrative assistant to the CEO. Thanks in part to important strategy work by academics such as Michael Porter, Gary Hamel, and C. K. Prahalad, most managers have learned to think strategically about their business overall, but few think strategically about what they spend most of their time doing—communicating. This chapter discusses what it means to develop a cohesive communication plan within an organization, emphasizing the critical link between corporate communication and the firm’s overall corporate strategy. Communication Theory Most...
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...2009 Eighth International Conference on Mobile Business Mobile Forensics in Healthcare Connie Justice, Huanmei Wu Computer & Information Technology Purdue School of Engineering and Technology Indiana University Purdue University Indianapolis 799 W. Michigan St., ET 301 Indianapolis, IN 46202 {cjustice, hw9}@iupui.edu Abstract -- Mobile communication has been heavily applied in the current healthcare system for health information exchange. Patient information security has become a major concern, especially with the wide adoption of electronic medical records. Mobile Forensics has been utilized by law enforcement to systematically procure and preserve mobile evidence. However, the adoption of mobile forensics in the healthcare lags behind. The goal of our project is to examine the options and to provide recommendations for adoption and customization of mobile forensics in the healthcare field. An open-ended survey of local healthcare and related facilities around Indianapolis has been explored to examine the current status of Mobile Forensics in the healthcare field. The results have been evaluated using statistical analysis. A methodology is being proposed that would use mobile forensics procedures taking into account the regulatory measures that have to be instituted due to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Keywords-mobile forensics, healthcare. Evelyn Walton Informatics Indiana University Purdue University Indianapolis 799 W. Michigan...
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...communicated with passion, strategically repetitive and repeated, [and] consistent (across constituencies).” We begin this chapter with a summary of the basic theory behind all communication, whether individual or organizational in nature. We will also briefly discuss influential models in modern communication theory. Although many communication experts have adapted these theories to help leaders communicate in writing and speaking, few have looked at how these same basic theories apply in the corporate communication context—that is, the way organizations communicate with various groups of people. Communication, more than any other subject in business, has implications for everyone within an organization—from the newest administrative assistant to the CEO. Thanks in part to important strategy work by academics such as Michael Porter, Gary Hamel, and C. K. Prahalad, most managers have learned to think strategically about their business overall, but few think strategically about what they spend most of their time doing—communicating. This chapter discusses what it means to develop a cohesive communication plan within an organization, emphasizing the critical link between corporate communication and the firm’s overall corporate strategy. Communication Theory Most modern theories associated...
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...an HR perspective to maintain this standard of excellence? This case identifies the strategies used by Mayo to achieve excellence in employee and patient satisfaction. The case describes how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. The role of HR is analyzed to explain how strategic HRM enables the organization to achieve its strategic business objectives. INTRODUCTION Mayo Clinic is the first and largest integrated, not-for-profit group practice in the world. Doctors of every medical specialty work together to care for patients, joined by common systems and a philosophy that "the needs of the patient come first." More than 3,300 physicians, scientists and researchers and 46,000 allied health staff work at Mayo Clinic, which has sites in Rochester, Minnesota, Jacksonville, Florida, and Scottsdale/Phoenix, Arizona. For many decades, Mayo Clinic has been ranked as one of the top medical institutions in the world. Over the past few years, the entire health care industry has been experiencing immense challenges. Mayo is not immune to these challenges and faces the risk of losing critical components of its culture and overall tradition of excellence that have been at the core of its success. Given the current and historic success of Mayo, what does Mayo need to do from a human resource (HR) perspective to maintain this standard of excellence? Journal of...
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...Communication Channels Communication Channels Communication channels are very important, and it is also beneficial to understand that the channels have different strengths and weaknesses. Communication can be split into two different parts, which consist of the message itself along with the content it contains, and the use of channel to submit the information. The channels of communication could consist of but are not limited to, an e-mail, a letter, or speaking with someone in person. It is not uncommon for communication to go wrong because someone chose the wrong channel, or the inappropriate content. Most of the time communication errors create short-term problems that if not corrected or given the proper acknowledgement can become long-term problems. In the health care field communication channels are used on many levels, and are not limited just to one particular type of facility. Communication Channels in Organizations Many uses of communication channels in a hospital need to function properly to provide efficient quality services. Steve Kelsey describes how communication is important in health care with “Effective access and communication, particularly the movement of information...
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...AUD Auditing & Attestation Roger Philipp, CPA AUDIT Written By: Roger Philipp, CPA Roger CPA Review 1288 Columbus Ave #278 San Francisco, CA 94133 www.RogerCPAreview.com 415-346-4CPA (4272) AUDIT Table of Contents Introduction…………………………….………………………………..………………1 AUDIT-1 Audit Standards & Planning…………………………………………….…………….…...2 AUDIT-2 Internal Control…………………………………………………………………….………...3 AUDIT-3 Audit Evidence…………………………………………………………….………………....4 AUDIT-4 Audit Sampling.......................................................................................................…...5 Audit Reports........................................................................................................…....6 AUDIT-5 Compilations and Reviews (SSARS)……………………………………….…………….7 Other Services and Reports………………………………………………….…………….8 Information Technology (IT)……………………………………………………..…………9 Appendix AICPA Released Questions……………….…………….…………….……..….Appendix AUD-2 Internal Control The following is an excerpt from the Roger CPA Review Text books, which are included with purchase of the Roger CPA Review course. Written and updated by your instructor, Roger Philipp, CPA, the textbooks are the perfect companion to our dynamic lectures. www.RogerCPAreview.com AUD-2 Internal Control The second standard of fieldwork states: “The auditor must obtain a sufficient understanding of the entity and the environment, including its internal control, to assess the risk of...
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...and Yesenia Sanchez, MPH Learning Outcomes After completing this chapter, the student should be able to: 1. Describe the communication process. 2. Understand the importance of feedback in the communication process. 3. Understand various verbal and nonverbal methods of communication. 4. Understand the common barriers to communication. 5. Utilize various methods to overcome communication barriers. Kristina L. Guo is an Assistant Professor of Health Services Administration in the Stempel School of Public Health at Florida International University in Miami, Florida. Professor Guo graduated from Florida International University with a PhD in Public Administration in 1999, and she holds a Masters in Public Health from the University of Miami. Prior to joining the Florida International University faculty, Dr. Guo accumulated extensive experience in the healthcare field. She was the Assistant Director of the University of Miami’s intellectual property division, where she conducted market and patent research and analyses. As the manager of several physician practices, she was responsible for formulating and implementing strategies to increase the organization’s viability and growth potential. She teaches health services management, organizational behavior, and health policy. Her primary areas of research are healthcare policy and management, where she has developed a managerial roles and skills assessment tool. Her current research focuses on the healthcare needs of elders. Yesenia...
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...Operational Excellence Memo KGW Inc. is a public held company, which owns and operates ten preventative and routine health care clinics in southeastern Pennsylvania, Southeastern new Jersey and Delaware. KGW Health is the exclusive provider of services to several HMO’s in each state. In order to make KGW cost-effective, our suggestion is to implement a new strategy: Operational Excellence. By introducing workforce differentiation into our new strategy, KGW could not only save unnecessary cost but also utilize expenses more effectively. A. Different Players’ Definition and Analysis Interpretation of “A” “B” “C” Players “A” Players: they must have average rated 5 in most of the performance evaluations, especially the job performance evaluation. If they are leaders, we also need to take an eye on their evaluation of people and relationship. The PXT score of “A” Players, especially the thinking style and behavioral score, should be higher than 70. If not, then “A” Players will turn to be “B” Players. However, it also exists some exceptions, for instance, if someone has already been rated as the top of his team, even his overall performance evaluation is not 5, he can still be an “A” player. The reason is that his leader could under rate the whole team and thus he cannot get a 5 rate. “B” Players: Most “B” Players should be overall rated as 3 or 4. Even some players’ overall evaluation is 5, he won’t be an “A” Player when the job evaluation is lower than 5. “B” Players...
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...to meeting the needs of each resident at every stage of recovery. Their full range of rehabilitative services assists residents with physical, cognitive, psychosocial, and/or communication impairments. Respiratory, physical, occupational, and speech therapy programs use the coordinated efforts of an interdisciplinary team to contribute to each resident's rehabilitation – helping to ensure a successful return to home or work. We also offer specialized services at an intensity level based on each resident's unique needs. These benefit residents of all ages who are admitted directly from a hospital ICU setting, physician's office, home health, emergency room, or medical/surgical settings. Primary and specialist physicians, nurse practitioners, and physician assistants lead our...
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