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Message to Operator

In:

Submitted By Olof
Words 268
Pages 2
Hiho
I am currently having some technical issues with my mobile operator. I cannot make calls with the phone, it says that I should contact my provider. I have been trying to get in contact with you for the last couple of days. I would sincerely appreciate if you could take your time to solve these issues for me. However, there are some positive things that I would like to share with you. First of all, I have been a customer at your company for several years and I have never encountered any problems which I am very grateful for. Secondly, I am very surprised to learn that you get more discounts of your product depending on how long you have been a customer. Still, there are some important points that I would like you to look over. I think the support could be improved since I find it difficult to get in contact with you, through email. I believe it would improve your service in the future. One solution would be to hire more people who can be responsible for the support. I definitely recommend it. But you have to consider if it is worth the time and effort, perhaps you may think it’s more important to prioritize something else.
I hope you will give this matter your urgent attention and do what you think is necessary to ensure this mistake is not repeated. Once again, I am glad I use your service and I will continue to work with you, as long as there are no further issues. I look forward to hearing from you soon

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