...Mgmnt & Ldrshp Paper Pg 1 Management & Leadership Paper Renee Edwards August 29, 2011 MGT/330 Shannon Thomas Mgmnt & Ldrshp Paper Pg 2 Boeing is the world’s largest aerospace company. The product line for the Boeing Company is vast. The company product line and services include “commercial and military aircraft, satellites, weapons, electronic and defense systems, launch systems, advanced information and communication systems, and performance-based logistics and training” (Boeing, 2010, p. 1). Employing more than 159,000 people in the United States and in 70 countries requires a functional management plan to be successful. In this paper, the subject will be discussing Boeing’s business management planning. Boeing has a complex business planning process. Both internal and external factors affect the management planning process. They include legal issues, ethics, and corporate social responsibility. Factors such as economic conditions, competition, and laws all influence the company’s strategic, tactical, operational, and contingency planning. According to Jim Albaugh, (2001), the difference between Management and Leadership is that managers tend to train people to do the same thing tomorrow as they did yesterday. Managers create an environment that prevents the opportunity for real progress. Managers operate within the existing system or culture instead of trying to change it. Their mantra is: "don't rock the boat" or "that's the way we've...
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...1. What does this case imply about the supply of and demand for employees and the implications for businesses? The case study 1 implies the supply of and demand for employees and the implications for businesses are critical. Based off the case study in Management 12th edition, “Attracting and selecting the right talent is critical to a company’s success. For tech companies, the process is even more critical since it’s the knowledge, skills, and abilities of their employees that determines these companies’ efficiency, innovation, and ultimately, financial achievements.” 2. What’s the meaning behind the “search for the purple squirrel” in relation to spotting talent? Is this relevant to non-tech companies, as well? Discuss. The meaning behind the search for the purple squirrel is basically saying that perfect employee most likely doesn’t exist or is very hard to find. I think this is relevant to non-tech companies as well. Any company when looking for employee will always look for the perfect employee. Just like tech companies they look for the perfect person that is a wiz at technology and a retail store will look for the perfect employee that is great at sales and marketing. I also think that non-tech companies also need to be creative when trying to spot talent as well. For example a retail store may a set up a mock sales situation for a person that is interviewing for the posoition to see how the actually will handle it and not just going off what is on their...
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...Transforming an Indian Manufacturing Company:The Rane Brake Linings Case 1. How do you consider the linkages of “Operations Strategy” to its “Business Strategy”? What do you believe are the key links? An organization’s operations function is concerned with getting things done; producing goods and/or services for customers. Operations management is important because it is responsible for managing most of the organization’s resources. However, many people think that operations management is only concerned with short-term, day-to-day, tactical issues. All business organizations are concerned with how they will survive and prosper in the future. A business strategy is often thought of as a plan or set of intentions that will set the long-term direction of the actions that are needed to ensure future organizational success. However, no matter how grand the plan or how noble the intention, an Organization’s strategy can only become a meaningful reality, in practice, if it is operationally enacted. An organization’s operations are strategically important precisely because most organizational activity comprises the day-to-day activities within the operations function. It is the myriad of daily actions of operations, when considered in their totality that constitute the organization’s long-term strategic direction. The relationship between operations and the other business functions is similarly important. The objective of the operations function...
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...1. How important are accurate data for on-line businesses? Accuracy of data is very important for on-line businesses because if the data is at risk it is difficult to manage or handle .The data should be accurate, complete, easily accessible, consistent and relevant as all these characteristics of data promote revenues for the businesses. For example in the case of Media Tech Direct Works it uses the customer contact information i.e. addresses, phone numbers and e-mail addresses to establish points of contacts with its customers and these links has provide sales opportunities and profits for the company. 2. Is technology sufficient to guarantee that data errors will not occur? If not, then what other factors should a business need to consider? Technology helps the organizations to manage their data but it is not sufficient to guarantee that the data errors will not occur because the data degrades over the period of time. In the case of Media Tech they faced the same problem, the customer data was degrading as it was incomplete or obsolete. The factors that a business need to consider is data –scanning and data –matching, with this system the company would be able to identify redundant, fragmented and incorrect data and clean them from the data warehouse. 3. Provide examples of cost savings that can be achieved by reducing data errors? An example of cost saving that can be achieved by reducing data errors is that a business can save more than $250,000 annually by...
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...Case 1 1. The global economic downturn has impacted jobs outsourcing in the BPO industry by becoming one of the biggest job creators in India. Because of this a lot of companies tried to keep up by employing more people to increase their output. One of the major impacts is growth and maturity, it had an effect on the BPO industry and contributed to the outsourcing companies and continued growth of the industry. The Global economic downturn created problems when in funding for the institutions, and job outsourcing seemed to be the best option available. 2. The main trend in the globalization of human capital is efficiency. Efficiency is the main factor in making sure that jobs are filled by people who are most qualified for them. Because of job outsourcing it is important to maintain your current employees by making sure that they are treated well and are happy. Other trends of globalization of human capital include decision making and personal choice by the companies and the change in demographics and increasing knowledge of the economy. 3. Locations for outsourcing jobs are essential for companies because they want to find the cheapest yet most effective option. So some of India’s government policies have helped contribute to building the Indian BPO industry into what it is now. The Indian government reduced licensing requirements and made foreign technology accessible, they made the process of investment a lot easier. 4. This case highlights...
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...ASSIGNMENT George is a twelve year experienced registered nurse working the evening shift in the post-operative ward at Harmony Hill Memorial Hospital. George wants to complete his Bachelor’s degree in nursing and the needed courses are only offered in the evenings. George 's supervisor informs the staff of an upcoming opening in the morning shift and advises them of the application deadline. Based on some of the rumors that have circulated regarding past practices of his supervisor, George knows that his supervisor has already filled the position with one of her closest friends and that George's completing an application and interviewing for the position is nothing more than an exercise in futility. George brings his concerns to you, the HR supervisor. He claims that his gender and sexual orientation has affected his nursing supervisor's decision and that any complaint from him to the nursing supervisor will result in retaliation or termination. In 4 to 5 pages respond to the following: 1. What would you say to George about the ideal legal and ethical hiring practices? 2. What can you do to ensure that the recruitment and selection process is fair and consistent with the requirements of federal and state laws on hiring practices? 3. How would you address this with George's nursing supervisor? 4. What steps can be taken in addressing George's concerns for retaliation or termination? 5. Where does the human resource department fit into this scenario? ...
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...MGMT520 9/16/2014 Assignment week 3 Assignment: For this assignment, you will need to access the LexisNexis database in the Keller Library, from the Student Resources area under Course Home. Go to Kubasek, Chapter 13, page 369, problem 13-16. Use LexisNexis in the Keller library and look up the Nadel et al. v. Burger King Corp. & Emil, Inc. case. Use the citation you find in your book to do the search. Read the case and answer these questions. Copy and paste this information into a Word document, include your name on that document, and answer the questions. 1. What court decided the case in the assignment? (2 points) Court of Appeals of Ohio, First District, Hamilton County. 119 Ohio App.3d 578 (1997) 2. According to the case, what must a party establish to prevail on a motion for summary judgment? (3 points) In order for a party to establish or prevail for a motion for summary judgment. They need to have sworn, certified, authenticated by affidavit. 3. Briefly state the facts of this case, using the information found in the case in LexisNexis. (5 points) 1. Paul Nadel and Evelyn Nadel ordered coffee and breakfast on the morning of December 1993 2. Paul Nadel turned left spilling hot coffee on his sons foot that caused 2nd degree burns. 3. Burger King manual read that the coffee was to be served at One hundred seventy-five degrees. 4. Medical records were true copies of what was received through discovery. 5. No warning label on the coffee container. ...
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...Lurance Saleh MGMT 520 Professor Samantha Burke 11-28-15 Week 5 You Decide A. The Case Facts Virginia Pollard was transferred to guard the film equipment in the main warehouse behind the storefront due to her high call volume of personal calls while at work. In her new position she experienced various harassments while at work from her fellow employees working in the warehouse. The harassments included filling the guard shack with trash, backing in a forklift up to the door and making it backfire in her ear, tapping her drawers shut, filling the guard shack with trash and locking her out of the guard shack where she sat in to watch the inventory. Virginia was also the recipient of sexual harassment when a delivery driver sat in her chair and she attempted to push him out he bent her over and spanked her. Steve King, Virginia’s supervisor rarely enforced Teddy’s rules against smoking, horseplay, foul language, and sexual harassment. It is also noted that Steve King also indulged in such behaviors along with the other staff. Teddy’s has a sexual harassment policy that can be exercised by reporting or filing a complaint to a superior such as a supervisor or reporting it anonymously through the website that has been setup by the company. Virginia Pollard signed a copy of the sexual harassment policy that Teddy’s supplies, but she did not file a complaint with a superior or through the website anonymously. During her NJ Human Rights Commission Hearing she...
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...Attracting a Quality Workforce Daniel W. Greening and Daniel B. Turban Business Society 2000 39: 254 DOI: 10.1177/000765030003900302 The online version of this article can be found at: http://bas.sagepub.com/content/39/3/254 Published by: http://www.sagepublications.com On behalf of: International Association for Business and Society Additional services and information for Business & Society can be found at: Email Alerts: http://bas.sagepub.com/cgi/alerts Subscriptions: http://bas.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://bas.sagepub.com/content/39/3/254.refs.html Downloaded from bas.sagepub.com at INDIAN INST OF MGMNT on May 10, 2011 Greening, Turban / CORPORATE SOCIAL BUSINESS & SOCIETY / September 2000 PERFORMANCE Corporate Social Performance as a Competitive Advantage in Attracting a Quality Workforce DANIEL W. GREENING DANIEL B. TURBAN University of Missouri Several researchers have suggested that a talented, quality workforce will become a more important source of competitive advantage for firms in the future. Drawing on social identity theory and signaling theory, the authors hypothesize that firms can use their corporate social performance (CSP) activities to attract job applicants. Specifically, signaling theory suggests that a firm’s CSP sends signals to prospective job applicants about what it would be like to work for a firm. Social...
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...TOPIC# Compare and contrast scientific management styles with modern management styles Word Count: 1092 words Velko D Savov October 4, 2006 Table of Contents Introduction Management hypothesis………………………………………………....3 Defining of aims in past and present management styles…………….....3 Criticism of theories …………………………………………………..3 Similarities of theories ………………………………………………....3 Past theories applied in present days……………………………………3 Factors leading to a change……………………………………………..3 Past management theories used in present time………………………...3 Theory of past and present management styles………………………..4 Comparison of theories……………………… ………………………..4 Conclusion……………………………………………........5 Bibliography…………………………………………...........6 Velko D Savov October 4, 2006 Throughout this essay, I will be putting emphasis among the different theories from the different scientific and modern management styles. A clear comparison and distinguishment will be contrasted. It will be based upon past and present management hypothesis. Throughout the expansion of scientific management, the main aims were to achieve a developed approach were studies of work and their improvement could have been done. Past theories were strongly focused on the human incentive...
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...1. The three theories of management make assumptions about people and how businesses should be conducted on a daily basis. Within each of these theories, however there are much defined disciplines utilizing the human element. For example, the scientific method utilizes ways to revise workers task and find more efficient ways of performing the job more efficiently. While Taylor approached every task in much the same manner, he would define the task, then divide the work, standardize the task, and plan each move the employee would be making. He also believed the sole way to get employees motivated was through incentives. He believed the economic man was exclusively driven by money. In this model, Fayol looked at management in a vertical sense as reference to the chain of authority. Now in the behavioral theory, Follett related to things more in a horizontal structure, stating that authority should lie in the hands of whoever could attain the end results of the company’s objectives and success. She was also the one who brought to light the term “cross-functioning”, by this she meant members from within different departments working on joint projects in efforts to accomplish the end result of the objective of the company. The Hawthorne effect formed the opinion that the behavioral side of things from the management and the workers was as vital as the technical piece when it came to amplifying the level of performance within a company in any given task. Managers would need...
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...ITIL Study Guide | | | | ITILFND01 Service Management as a practice The purpose of this unit is to help the candidate to define Service and to comprehend and explain the concept of Service Management as a practice. 01-1. Describe the concept of Good Practice (SS 1.2.2) 01-2. Define and explain the concept of a Service (SS 2.2.1) 01-3. Define and explain the concept of Service Management (SS 2.1) 01-4. Functions and Processes (SS 2.3, 2.6.1, SD 2.3, SD 3.6.4, ST 2.3, SO 2.3, 3.1, CSI 2.3) 01-5. Explain the process model and the characteristics of processes (SD 2.3.2, 3.6.4) The recommended study period for this unit is minimum 45 minutes ITILFND02 The Service Lifecycle The purpose of this unit is to help the candidate to understand the value of the Service Lifecycle, how the processes integrate with each other, throughout the Lifecycle and explain the objectives and business value for each phase in the Lifecycle 02-2. Structure, scope, components and interfaces of the Service Lifecycle (SS 1.2.3 All ) 02-3. Account for the main goals and objectives of Service Strategy (SS 1.3) 02-4. Account for the main goals and objectives of Service Design (SD 2.4.1, SD 3.1) 02-5. Briefly explain what value Service Design provides to the business (SD 2.4.3) 02-6. Account for the main goals and objectives of Service Transition (ST 2.4.1) 02-7. Briefly explain what value Service Transition provides to the business (ST 2.4.3) 02-8. Account for the main goals and...
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...Functions of Management What is management? Most of us think of management as the people or person who is in charge of managing anything from materials to labor and this is true, but there is more. This being said, what are the functions of management within a business? There are four basic functions of management within a business-planning, organizing, leading, and controlling. All of these are important in order to a business to succeed and a business cannot have one without the other. Planning What is planning as a function of management? Planning is specifying the goals to be achieved and deciding in advance the appropriate needed to achieve those goals (Bateman & Snell, 2009). Activities of planning include analyzing current situations, anticipating the future, determining objectives, deciding in what types of activities the company will engage, choosing business strategies, and determining the resources needed to achieve these goals (Bateman & Snell, 2009). Planning sets one up for action and to make major achievements. What are different types of planning? Some examples of different types of planning are: program planning, project planning, and strategic planning (McNamara, n.d.). Planning is in every business, including the company I work for: Commerce Bank. Planning is used in Commerce Bank in all management roles, including supervisory staff and even the branch managers. My direct supervisor will set goals for those directly below him, the tellers. This can be...
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...Functions of Management Marc S, University of Phoenix Thesis Statement Management will be used in any project where success is desired. The four functions of management are planning, organizing, leading and controlling (Bateman & Snell 2009). To be successful in today’s world a manager needs to learn and master each of these functions. Introduction The four functions of management can make almost any project successful, barring a catastrophe. In this paper I will explain and give examples of how each of the functions work, and co-exist in today’s business world, with specific examples from my organization. The four functions of management are planning, organizing, leading and controlling (Bateman & Snell 2009). Planning Planning is described as “specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals (Bateman & Snell 2009 p. 56 ¶ 4).” Meaning that if there is a desired goal than it is management’s function or job to provide the road map to get to that end goal within the desired amount of time, resources and expectations. This will be accomplished by doing activities like examining current business needs, projecting future projects, determine milestones, as well planning business strategies. “Plans set the stage for action and for major achievements (Bateman & Snell 2009 p. 56 ¶ 4).” My organization contains several layers of management, the types that I will refer to within this paper will...
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...Functions of Management Pierre’ Daniels University of Phoenix March 14, 2011 As defined by Bateman & Snell (2009), the art of management is “the process of working with people and resources to accomplish organizational goals.” Understanding the goals of management given the four functions of management is one of the foundations to ensure success as a manager. Although management positions change hands while organizations continue to grow and develop, the fundamentals of management remain the same. The four functions of management include, 1. Planning 2. Organizing 3. Leading 4. Controlling. 1. Planning The first function in management is planning. According to McNamara (2008), examples of planning include: “strategic planning, business planning, project planning, staffing planning, advertising and promotions planning.” During the planning stage, management must first develop specific goals for the organization to achieve. Having set goals will ultimately keep an organization focused on mission accomplishment by knowing what they are working for. In addition to setting the goals for an organization, management must also consider in advance the necessary steps and resources required to achieve these goals. In order to properly plan out and take steps in the execution of organizational goals, one must consider the current and future objectives of the organization while developing strategies to overcome any obstacles that may arise. With a solid...
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