...Dimensions of Service Quality – (Convenience, Reliability, Accuracy, Time, Responsiveness, Courtesy, Tangibles) Pull System = Demand impacts when product is produced Push System = Demand does NOT impact when product is produced Quantifying Queues – Queues are inevitable because there will always be variability, it is important how you manage them - (μ) – Service Rate - Average number of customers that a service provider can serve per unit of time - (λ) – Arrival Rate - Average number of customers arriving per unit of time - (ρ) – Utilization Rate - If arrival rate < average service rate, Utilization Rate = Arrival Rate/Service Rate (ρ = λ/ μ) - If arrival rate > average service rate, utilization is > 100% Average # of Customers in System (L) = Arrival Rate/(Service Rate – Arrival Rate) & L = λ / (μ – λ) Average # Waiting in Line (Lq) = (Utilization Rate)*(Avg. # of Customer in System) & Lq = ρ L Average Customer Time Spent in System (W) = 1 / (Service Rate – Arrival Rate) & W = 1/(μ- λ) Average Waiting Time (Wq) = Utilization Rate * Average Customer Time Spent in System & Wq = ρ W Increase in… | Output | Waiting Customers (Inv.) | Business Impact? | Service Rate | UP | DOWN | Positive | Arrival Rate | UP | UP | Trade-Off | Waiting Room Size | UP | UP | Trade-Off | Variability | DOWN | UP | Negative | # Of Servers | UP | DOWN | Positive | ------------------------------------------------- Sources...
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... Cheating: * Any attempt to give or obtain assistance in a formal academic exercise (like an examination) without due acknowledgment. * dishonesty and breaking the rules. Reasons of cheating 1. Performance concerns * Need to excel at any cost 2. External pressures * Academic * Semester workload too heavy * Others’ cheating puts me at disadvantage * Professor/text did not adequately explain material * Too many tests on one day * Nonacademic * Pressure from parents * Job leaves no time for study * Illness prevents adequate preparation * GPA for athletic qualification * Financial aid depends on GPA * Good grades needed for job or graduate school 3. Unfair professors * Overly harsh grading * Unfair tests designed to fail students * Unreasonable workload in course 4. Lack of effort * Did not attend class * Did not study, do reading, etc. 5. Adherence to other loyalties * Helping a friend * Loyalty to a group (fraternity) 6. All’s fair in love and academia 7. Opportunity * Unexpected opportunity arose * Instructor left room during exam * Instructor wasn’t watching carefully * Other students didn’t cover their paper 8. Campus ethos * Others do it * No one ever really gets punished/caught Some ways of cheating 1. Copying Homework ...
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... Alberts, et al., Molecular Biology of the Cell. 5th edition. Garland Publishing, Hamden, CT. 2002. The text is available in the bookstore and two copies have been placed on reserve in the library. Downloadable Course Materials: 1. MySacCT 9.1: 2013 Spring: BIO 121 Molecular Cell Biology – SECTION 01 2. Syllabus and course schedule, outlines, PowerPoint slides, Note-taking sheets, study questions, previous exams as available. Grading: Grades will be based on the result of four midterm exams and a cumulative final exam: A(-) > 90%, B(+) > 80%, C(+) > 70%, D(+) > 60%, and F < 60%. Midterm Exam 1 Wednesday 02/13 100 points Midterm Exam 2 Wednesday 03/06 100 points Midterm Exam 3 Wednesday 04/03 100 points Midterm Exam 4 Wednesday 04/24 100 points Midterm Exam 5 Wednesday 05/15 100 points Final Exam Monday 05/20 150 points Total Points 650 II. Course Policies Graded Activities: The Midterm Exams: The semester’s exams are cumulative to date and are worth 100 points. Exams will be taken in class and will require 75 minutes. The Final Exam: The final exam in Molecular Cell Biology is cumulative and requires two hours. Make-Up Exam Policy: If, due to personal illness or emergency, you are unable to take...
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...ENGLISH 60: SPRING 2015 COURSE ASSIGNMENT SCHEDULE This assignment schedule (due dates, etc.) may be modified to meet the needs of the class. CWS = College Writing Skills BT = Breaking Through E = Essay (E1, E2, etc.) | | | |Date |Discussions, Writing Workshops, and Other Activities | |Week 1 |In class: | |1/26 |Introductions, Student Information, Academic Integrity, | | |Course overview (syllabus) and handouts | | |Read “Oprah Winfrey: How Truth Changed her Life” handout | | |Writing Sample | | | | | |Assignment (due next class meeting): ...
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...MIDTERM: CS 6375 INSTRUCTOR: VIBHAV GOGATE October, 23 2013 The exam is closed book. You are allowed a one-page cheat sheet. Answer the questions in the spaces provided on the question sheets. If you run out of room for an answer, use an additional sheet (available from the instructor) and staple it to your exam. • NAME • UTD-ID if known • SECTION 1: • SECTION 2: • SECTION 3: • SECTION 4: • SECTION 5: • Out of 90: 1 CS 6375 FALL 2013 Midterm, Page 2 of 13 October 23, 2013 CS 6375 FALL 2013 Midterm, Page 3 of 13 October 23, 2013 SECTION 1: SHORT QUESTIONS (15 points) 1. (3 points) The Naive Bayes classifier uses the maximum a posteriori or the MAP decision rule for classification. True or False. Explain. Solution: True. The decision rule for the Naive Bayes classifier is: P (Xi |Y = y) arg; max P (Y = y) y i One can think of P (Y = y) as the prior distribution and P (Xi |Y = y) as the data likelihood. Note that when we do the learning, we are using the MLE approach. The decision rule is using MAP inference but the learning algorithm is using the MLE approach. Make sure you understand what this distinction means. 2. (6 points) Let θ be the probability that “Thumbtack 1” (we will abbreviate it as T1) shows heads and 2θ be the probability that “Thumbtack 2” (we will abbreviate it as T2) shows heads. You are given the following Dataset (6 examples). T1 Tails T2 Heads T1 Tails T1 Tails T2 Heads T2 ...
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...NORTHEASTERN UNIVERSITY - GRADUATE SCHOOL OF BUSINESS ADMINISTRATION MGSC 6200: DATA ANALYSIS Spring, 2015 Instructor Information Name: Dr. Nizar Zaarour E-mail address: n.zaarour@neu.edu Office: 214 Hayden Hall Office hours: Monday and Wednesday: 12 – 2 PM and by appointment. Course Overview The objectives of this course are: (1) To provide you with an understanding of statistical methods and techniques and their usefulness in the decision-making process, (2) To expose you to the methods of descriptive and inferential statistics and how can be used to solve business problems, (3) To improve upon your data analysis and computer skills, (4) To help you develop the skills to recognize the appropriate statistical tool to analyze business problems, and (5) To provide you with the necessary tools for critical evaluation, correct interpretation, and presentation of the results of statistical analyses. Textbook and Software 1) Business Statistics: For Contemporary Decision Making, 7th Edition, by Ken Black, (Wiley). 2) Microsoft Excel. Course Organization The course web page is located in the Blackboard system at http://blackboard.neu.edu. Course materials and announcements will be posted on the course site. A Blackboard tutorial is available at http://www.discoveringblackboard.neu.edu. The textbook is quite easy to read and covers a lot of ground. However, some of the topics are not covered in depth. Class discussions, handouts, and my lecture notes will fill these gaps. Course...
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...Schulich School of Business York University Course Outline FINE 2000T “Introduction to Finance” Class Day: Mondays & Wednesdays, 10:00-11:30 a.m. Room: SSB W136 Term: Winter, 2014 Instructor: Tony Mayadunne amayadunne@schulich.yorku.ca Room Office hours: Mondays & Wednesdays, 11:30 a.m. to 12:30 p.m., or by appointment. Brief Description: Students learn about investment and financing in this core course. The investment decision allocates scarce resources to projects in the organization, and involves asset valuation, capital budgeting, risk management, working capital management and performance assessment. The financing decision chooses sources of cash to finance the investment decisions and involves capital structure, financial instruments, the risk-return trade-off, financial planning and the cost of capital. Ethical considerations and management in the global context are integrated into these topics. Course Credit Exclusion: AP/ECON 3.00 (AS/ECON 4400 3.00 or AK/ECON 4082 3.00) Prerequisite: none Course objectives: The course objectives are to introduce students to the theory of financial management and its application to the business world. It analyzes how financial managers make decisions within a framework which emphasizes the time value of money (TVM) and the relationship between expected return and risk. In addition, we examine the techniques that financial managers use to evaluate feasibility of undertaking new projects (i...
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...FRE6083, Midterm Examination, Wednesday March 12 2014, 5:30pm-8:00pm 1. Number of pages including this one: 2 2. For this examination, you may only use a 2-page cheat sheet. No other notes, books or electronic devices may be used. Cell phones may not be used. Any violation of this policy will result in a grade of zero for this exam. Problem 1 (12 points) We consider X1 , X2 , · · · Xn , independent and identically distributed random variables with common mean µ ∈ R and common variance σ 2 > 0. 1. (4 points) What is the limit of 1 n n i=1 Xi as n → +∞? Justify your answer. We suppose that µ is not known. You observe 1000 samples drawn from the common distribution of Xi and you estimate the mean µ by using the sample mean estimator 1 x= 1000 1000 Xi . i=1 2. (4 points) Give the approximate distribution of the error x − µ for the above estimate. 3. (4 points) In particular, give the approximate mean and variance of x − µ. Problem 2 (16 points) We consider a discrete time and discrete space Markov chain Xn with state space {0, 1, 2, 3} that has the one-step transition probability matrix 1/3 0 2/3 0 1/2 0 0 1/2 P = 0 1/3 1/3 1/3 0 1/3 0 2/3 and assume that X0 = 0. 1. (5 points) Is this Markov chain irreducible? Justify your answer. 2. (3 points) Compute P (2) . 3. (4 points) Compute E[X2 |X0 = 0]. 4. (4 points) What is the probability that the chain will move to the state 1 for the first time after exactly 2 steps? 1 Problem 3 (22 points) Consider...
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...Due on 4/29 * Test corrections * Final Paper – Hard Copy * Final Exam – 15 questions – each worth similar points * Review midterms 1, and 2 in its entirety * Chapter 14 and 15 new material – complete the problem set on blackboard * Blue book and tables and calculator * 2 sides of 8 x10 * 14 and 15 all sections – not going to give us 30 observations and ask us to calculate the coefficient. No calculation formulas in the chapters. Put on the cheat sheet what a generic model looks like, a generic estimation. * Might have to interpret residuals, what is the formula for residuals, why do we calculate residuals. * Residual is the difference between the observed value and expected value of y…I think…… So imagine that I am in the city council and I want to be able to estimate the number of police officers for my city, From my data set I want to look at the relationship between officers and crime. Maybe the best way to complete this is to look at population. My initial hypothesis is that the size of the city is going to determine the number of officers. This means that my alternative hypothesis is that there is no connections between the size of the city and the number of officers. The intuition behind this is that the larger the city in square miles, the more officers we need patrolling the area. Moreover, it makes sense that the amount of crime also is connected to the number of officers. In order to begin to understand the relationship...
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...Republic of the Philippines Batangas State University Batangas City College of Engineering, Architecture, Fine Arts and Computing Sciences Department of Civil, Environmental & Sanitary Engineering ENGR. LEONILA V. ANTONIO Office: Special Projects Office, Ground Flr. CITE Building BatStateU Main Campus l, Rizal Ave. Ext., Batangas City leonilaantonio59@gmail.com leonvil@yahoo.com REQUIREMENT FOR CE 556 (CE Project l/EnSE Project l) 1. Groupings will be 2 – 3 students. Make sure that these groupings are distributed equally in terms of your class section and schedule, physical, psychological, emotional and financial status. Submit your grouping on 5 December 2013, 11:00am. 2. All groups must submit a thesis proposal with background of the study and objectives (limit: two pages) on or before 12 December 2013, 3:00pm. 3. The thesis topic and the background of the study must be: a. Computerized b. Long bond paper with 0.75” margin on all sides c. Format: Thesis proposal: Researchers: Background of the study Make sure that reference are properly cited Check your grammar and spelling 1.5 line spacing Approval: Please check | CE FACULTY SIGNATURE | Date | Approved | Disapproved | | | | | | | 4. Approval of CE faculty members will be handled by each group but it should have the undersigned’ signature to note that you are on the process of approval of your topic. 5. Proposed topic with at least...
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...transactions, earnings per share and analysis of financial statements under differing accounting policies. The criteria by which both preparers and users make decisions are emphasized. Prerequisite[s] / Co-requisite[s] Note: Not available to exchange students visiting Schulich. Prerequisite: SB/ACTG 3110 3.00 Course objectives and detailed description The objective of this course is to provide students with an indepth understanding of the accounting for the liabilities and equities side of the balance sheet. This includes both international accounting standards (Part I of CICA Handbook) and the accounting standards for private enterprises (Part II of CICA Handbook). This course is the continuation of a two-course sequence (ACTG 3110/3120) that deals with what has traditionally been called “intermediate financial accounting”. The emphasis of ACTG 3120 is on the liabilities and equities side of the balance sheet while ACTG 3110 focused on the asset side of the balance sheet. ACTG 3110 stresses the underlying conceptual foundation upon which all private enterprise rests. ACTG...
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...4.118 Office CBA 5.124k Office Hours Wednesdays, 5:30 to 6:30 p.m. or by appointment Phone 512-232-7671 E-Mail john.doggett@mccombs.utexas.edu Course Web Page via Canvas ------------------------------------------------- Teaching Assistants Shelby Chin (Shelby.Chin@mba14.mccombs.utexas.edu) Course Objectives I have taught this course since late in the last century. Today, as we approach a second global recession, helping people learn how to translate a “great idea” into a real business will play a role in speeding the beginning of a new recovery. For that reason, I have made several significant changes to this course. First, I have done away with the individual midterm. The “next” recovery will be a group effort. So will your midterm. Second, I have assigned you two books. These are the best books out there on how to think about innovation and then translate your thoughts into a business that can make things that people want to buy. They will become “let me read that again,” go-to books that you will use long after you graduate from UT. Third, I am going to press myself and all of you harder than I ever have. I fear that this new global recession will be deeper and more destructive than the one that hit us in 2007-2009. And that recession was the worst since 1948. I want to make sure that each and every one of you is prepared to take advantage of the economic chaos that is buffeting the world. So, let us get started. Everyone...
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...University of Notre Dame Mendoza College of Business Department of Finance FIN 70500 – Multinational Financial Management Module 1, Fall, 2006 |Instructor: |Jerry G. Langley |Phone: |Office - (574) 631-6078 | | Office: |262 MCOB | |Home - (574) 234-1191 (before10PM) | |E-mail: |Jerry.Langley.3@nd.edu | | | | Office hours: I’m in my office most of the week, so stop by or call and set up a time to see me. | COURSE OBJECTIVES This course covers various aspects of the international side of finance, including organizational issues that impact the financial decision-making process. After an overview of the international financial environment companies operate in, we will learn how they organize themselves to do business internationally, the impact of volatile exchange rates and how they can be measured and managed to minimize effects on economic and reported results. In addition to looking at the theoretical underpinnings of international finance, we will also cover the practical side of financing decisions – how corporations actually use these tools to manage the potential impacts on their business that come from operating around the world. We’ll also...
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...Effective Term: 201310 NOVA SOUTHEASTERN UNIVERSITY H. Wayne Huizenga School of Business and Entrepreneurship Masters Programs FIN 5535 - Futures and Options (Weekend) I. INSTRUCTOR * Francisco J De Cossio (fdecossi@nova.edu) | II. COURSE DESCRIPTION Futures and Options: This course examines the structure and functions of the futures and options markets. The course covers the structure of options and futures markets with an emphasis on American markets such as the CME and CBOE. Additional topics include arbitrage restrictions, option pricing, hedging with futures, options on futures, exotics, trading strategies, and an introduction to corporate securities as options on the underlying cash flows. Prerequisites: FIN 5620 and FIN 5530. | III. PREREQUISITES ( GMP 5620 OR FIN 5620 ) AND ( FIN 5530 OR GMP 5530 ) | IV. LEARNING OUTCOMES A. ENTRANCE COMPETENCIES: Students must have prerequisite course work in the areas of basic accounting, basic economics, basic mathematics and statistics, managerial accounting, managerial economics, managerial finance, and quantitative methods. Additional coursework in financial markets and investments is required. All students entering this course should be computer literate, familiar with Microsoft Office 97 Professional Edition or 2000 Professional Edition Software, have unrestricted access to a personal computer, and have the ability to communicate effectively in writing. B. EXIT COMPETENCIES: By the end of...
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...Rev. 1/16 NOVA SOUTHEASTERN UNIVERSITY H. Wayne Huizenga School of Business and Entrepreneurship Masters Programs HRM 5365 – Talent Management (Online) Table of Contents Instructor Contact |Technology| Course Description | Prerequisites | Learning Outcomes | Course Material | Grading Scale | Schedule of Assignments |Discussions | Policies | Meeting Dates | Cover Page I. INSTRUCTOR CONTACT • Anne Fiedler (af879@nova.edu) The best way to contact the professor is through Email Professor or Ask the Professor on Blackboard. Messages will be checked between 9 a.m. and 11 a.m. on Monday through Friday. II. Technology • You will need the following: o a computer, o microphone, and o digital camera (often integrated into your computer for this class. It is important that you ensure that you are technologically ready to use Blackboard in your online classes. To check If you are using the proper technology (operating systems, etc.). Please click on the Test your Browser on the right side of your Blackboard entry page. • Respondus LockDown Browser for Online Exams This course requires the use of LockDown Browser for taking online exams. The LockDown Browser software prevents a user from accessing other applications or going to other websites during an exam. This tool makes it possible for students to take online exams from any location, and at times that are convenient. It also creates a fair testing environment for everyone in the ...
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